Have see a few order #02592 and a few #02593 mine was #02592 Got an error 1st time I submitted the order, chose the higher price shipping 1st time, but when I submitted the 2nd time it went back to the $4.99 shipping, checked my CC to make sure they only charged me once they did only once says processing...
I was in at noon sharp. Tried to place my order and bounced twice with the error "household limit reached". Was then able to confirm my order or three.
According to the numbers I see here, the website is able to process at least thousand orders per minute.
I still don't see my order in the order history but my card has a pending charge.
The member formerly known as Ciccio / Posts: 1453 / Joined: Apr 2009
I forgot all about the new shipping options and got the default extra slow method. Maybe I should order another one and get the faster shipping. Then cancel the first order.
edited to add: Checking order, no cancel box available
Ordered 3 sets, even though I was only going to get one. Ordered all 2014 one dollar and spouse medals sets too. I collected them all and with only 2 years left I am in the collection too far to stop now.
You have to call customer service to cancel and only prior to processing ( search cancel order). Since these go straight into processing I don't think you can cancel. I placed an order Sunday for the clad went right into processing and had a tracking number within 24 hours. They got fed up with all the gold Kennedy cancellations and are avoiding cancellations this time. You still have 7 day return. You could refuse delivery if buyers remorse hits you before you sign.
I placed three orders all in the first ten minutes and two are not showing up on the mint order page, could there be something wrong with those orders? No, email for either of them also!
3 sets on first (which is showing) 1 each on the other 2 (which are not)
My credit card has been pinged for the three orders, don't worry about this right? It is just not showing up on the mint site?
Forgot about these until 1:20 p.m. Logged in, reset my password, and was done by 1:26. Order #2609XXX. Kudos to the Mint for the upgrade in their ordering system!
<< <i>my e-mail confirmation contains a FedEx tracking number. Being shipped via FedEx smartPost? anyone got this also?
edited to add: order Order Number: USM02597XXX
2nd edit: sorry, I think it's a false alarm. Apparently my hotmail thinks that 704785581548 is a FedEx SmartPost tracking number and tag it as such. >>
Log back on to the mint site Check your order history, then today's order You should see USPS Priority Mail and $4.95 as shipping cost
Could not log in with my account. It would not accept my log in information. Tried to reset my password but again the system did not recognize my E-mail address? Well I have only had an account with the USM for about 10 years... Ended up logging in as a guest.
BST transactions Wondercoin, MCM, levinll, Zrlevin and ajaan. Been buying and selling coins on E-Bay since 2002 as Monk2580
<< <i>Did the programmers NOT bother looking at what they were doing?? >>
Almost certainly they did. Anyone want to bet this system is hosted at a shared eCommerce site and the USM differentiates orders from other customers? Like maybe http://www.demandware.com/
Using Google Analytics for page tracking... and GoogleAdServices too - looks like they are tracking ad click through from DoubleClick (googleads.g.doubleclick.net)
Finally, marinsm.com (which leads to: tracker.marinsm.com is operated by Marin Software Inc. www.marinsoftware.com )
-----Burton ANA 50+ year/Life Member (now "Emeritus") Author: 3rd Edition of the SampleSlabs book, https://sampleslabs.info/
Marked Shipped already, weird though I placed two orders one for three at 12:01 and a single one at 12:15 and this one is marked shipped. While the order for three is processing.
<< <i>More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow! >>
This will not be a sell out. My guess, most of the orders have or will be placed by this evening. That's my take. >>
We would need 60,000 orders of the max of 5, to hit 300,000.
Seems like a lot, my initial guess is they stop sales at the end of the year, short of the 300,000 limit. >>
Its reaching back order status of that first allotment of 180K that is important. God knows when the second round would go out after that, maybe like BHOF which was like 3 months later. I doubt the final mintage goes much beyond 200K
Its reaching back order status of that first allotment of 180K that is important. God knows when the second round would go out after that, maybe like BHOF which was like 3 months later. I doubt the final mintage goes much beyond 200K >>
Minting new ones will be more straight forward compare to the curved HOF ones. I wouldn't expect the same delays for a second round. Any hold up might come from procuring packaging.
<< <i>Slow order emails and slow order appearances are bad quirks of this new system >>
Me too... I thought it was my internet connection.. Also still have not received email... >>
No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason??????? >>
Got e-mail confirms for both my orders.
Boy, some of you saddle way on the side of pessimism. >>
Well, this IS the U.S. Mint...like we HAVEN'T been given reason, in the past, to expect the worst from them??? >>
I actually gave up trying to explain this a while ago.
All the ordering problems in the past, WAS NOT THE MINT! The Mint had NOTHING to do with it. (Well, other than awarding the contract to PBGS.) All order taking, picking, packing and shipping was handled by a fulfillment company, Pitney-Bowes, later Novitex. They're not like Amazon who has their own warehouses and shipping departments. (I pretty sure the coins were struck by the mint, but the packaging was actually put together by PBGS/Novitex. And I'm not talking about things like the HoF coin delays, though I'm not sure anyone found out why that delay occurred.)
PFSweb is a pretty well established fulfillment company who already handles some well known names. So when they became the Mint's new fullfillment company, everything changed. The web site, the hardware that runs it, the distribution warehouses, everything. Considering the names they already handle (Lego, Ricoh, TJ Maxx), the odds the site would crash and burn was pretty low. If they could do the Christmas season, then a bunch of coin collectors probably don't represent much of a challenge.
I do agree the old company was appalling. Their transaction rate was so slow, it made me wonder if they were running on Pentium PC's or old Sun hardware. The waiting room was a joke. It was really terrible toward the end, but Novitex had no incentive to improve. Truthfully, I'm not sure they're even in the fulfillment business anymore. Before Novitex became it's own company, they were Pitney-Bowes Management Services, and don't even mention end-to-end product delivery anywhere on their web site.
So actually no, I'm not surprised ordering went as smoothly as it did today, and I think the new company will improve order-to-ship times as well. But I've been wrong before...
After receiving an email notification that my item shipped, I went looking at the Mint's website, and my order does (already) show SHIPPED with a tracking #. Checked both FedEx and the USPS (FedEx Smartpost) and neither site recognizes the tracking.
Comments
USM02600***
mine went through at about 1208
USM02598***
Got an error 1st time I submitted the order, chose the higher price shipping 1st time, but when I submitted the 2nd time it went back to the $4.99 shipping, checked my CC to make sure they only charged me once they did only once says processing...
Tried to place my order and bounced twice with the error "household limit reached".
Was then able to confirm my order or three.
According to the numbers I see here, the website is able to process at least thousand orders per minute.
I still don't see my order in the order history but my card has a pending charge.
This is not a card i usually carry and the Mint never asked before. Lucky i had it.
Friends and Family numbers are between
2594xxx and 2601xxx
They all show up under Order History/Status
Easy 7000 orders in the first 5 minutes.
Successful Trades: Swampboy,
<< <i>Slow order emails and slow order appearances are bad quirks of this new system >>
Me too... I thought it was my internet connection..
Also still have not received email...
OK got my email at 12:40est...
edited to add: Checking order, no cancel box available
Could I have these sets in hand in less than a week?
<< <i>
<< <i>Slow order emails and slow order appearances are bad quirks of this new system >>
Me too... I thought it was my internet connection..
Also still have not received email... >>
No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason???????
edited...looks like I spoke too soon...received email confirm 37 mins after order was placed...not too bad, I suppose, with all the activity.
edit:
Yes jessewvu, I noticed NO CANCEL BOX
But...I see US Priority Mail as the $4.95 shipping option. Super surprise
<< <i>
<< <i>
<< <i>Slow order emails and slow order appearances are bad quirks of this new system >>
Me too... I thought it was my internet connection..
Also still have not received email... >>
No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason??????? >>
Got e-mail confirms for both my orders.
Boy, some of you saddle way on the side of pessimism.
With a mintage limit of 300,000 units, anyone expecting a one-day sellout?
Box of 20
Smooth sailing for the order
Box of 20
<< <i>
<< <i>
<< <i>
<< <i>Slow order emails and slow order appearances are bad quirks of this new system >>
Me too... I thought it was my internet connection..
Also still have not received email... >>
No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason??????? >>
Got e-mail confirms for both my orders.
Boy, some of you saddle way on the side of pessimism. >>
Well, this IS the U.S. Mint...like we HAVEN'T been given reason, in the past, to expect the worst from them???
3 sets on first (which is showing)
1 each on the other 2 (which are not)
My credit card has been pinged for the three orders, don't worry about this right? It is just not showing up on the mint site?
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
edited to add: order Order Number: USM02597XXX
2nd edit: sorry, I think it's a false alarm. Apparently my hotmail thinks that 704785581548 is a FedEx SmartPost tracking number and tag it as such.
Successful BST transactions:
Buy and sold to Wondercoin,
Buy from: mbogoman, sol15g
Jim
<< <i>my e-mail confirmation contains a FedEx tracking number. Being shipped via FedEx smartPost? anyone got this also?
edited to add: order Order Number: USM02597XXX
2nd edit: sorry, I think it's a false alarm. Apparently my hotmail thinks that 704785581548 is a FedEx SmartPost tracking number and tag it as such. >>
Log back on to the mint site
Check your order history, then today's order
You should see USPS Priority Mail and $4.95 as shipping cost
At least that is what shows on my order
"Order Status: PROCESSING"
Just check my credit card. Charge is pending.
Successful BST transactions:
Buy and sold to Wondercoin,
Buy from: mbogoman, sol15g
<< <i>Anyone else notice you can not cancel orders on the website anymore? >>
Yes, it's been noted.
There are actually a LOT of different things about this site such as.......................new order number formats!!!
WTH? Did the programmers NOT bother looking at what they were doing??
The name is LEE!
<< <i>More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow! >>
This will not be a sell out. My guess, most of the orders have or will be placed by this evening. That's my take.
ANA 50+ year/Life Member (now "Emeritus")
Author: 3rd Edition of the SampleSlabs book, https://sampleslabs.info/
<< <i>Did the programmers NOT bother looking at what they were doing?? >>
Almost certainly they did. Anyone want to bet this system is hosted at a shared eCommerce site and the USM differentiates orders from other customers? Like maybe http://www.demandware.com/
(their name is ALL OVER the HTML source)
They are using CoreMetrics (now owned by IBM - http://www-03.ibm.com/software/products/en/category/digital-marketing-optimization) for customer tracking: cmSetClientID("xxxxxxxx",true,"data.coremetrics.com","usmint.gov");
Live Chat is a service provider: boldchat.com
Using Google Analytics for page tracking... and GoogleAdServices too - looks like they are tracking ad click through from DoubleClick (googleads.g.doubleclick.net)
Finally, marinsm.com (which leads to: tracker.marinsm.com is operated by Marin Software Inc. www.marinsoftware.com )
ANA 50+ year/Life Member (now "Emeritus")
Author: 3rd Edition of the SampleSlabs book, https://sampleslabs.info/
Too many positive BST transactions with too many members to list.
<< <i>
<< <i>More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow! >>
This will not be a sell out. My guess, most of the orders have or will be placed by this evening. That's my take. >>
We would need 60,000 orders of the max of 5, to hit 300,000.
Seems like a lot, my initial guess is they stop sales at the end of the year, short of the 300,000 limit.
Successful Trades: Swampboy,
<< <i>
<< <i>
<< <i>More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow! >>
This will not be a sell out. My guess, most of the orders have or will be placed by this evening. That's my take. >>
We would need 60,000 orders of the max of 5, to hit 300,000.
Seems like a lot, my initial guess is they stop sales at the end of the year, short of the 300,000 limit. >>
Its reaching back order status of that first allotment of 180K that is important. God knows when the second round would go out after that, maybe like BHOF which was like 3 months later. I doubt the final mintage goes much beyond 200K
<< <i>
Its reaching back order status of that first allotment of 180K that is important. God knows when the second round would go out after that, maybe like BHOF which was like 3 months later. I doubt the final mintage goes much beyond 200K >>
Minting new ones will be more straight forward compare to the curved HOF ones. I wouldn't expect the same delays for a second round. Any hold up might come from procuring packaging.
<< <i>
<< <i>
<< <i>
<< <i>
<< <i>Slow order emails and slow order appearances are bad quirks of this new system >>
Me too... I thought it was my internet connection..
Also still have not received email... >>
No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason??????? >>
Got e-mail confirms for both my orders.
Boy, some of you saddle way on the side of pessimism. >>
Well, this IS the U.S. Mint...like we HAVEN'T been given reason, in the past, to expect the worst from them??? >>
I actually gave up trying to explain this a while ago.
All the ordering problems in the past, WAS NOT THE MINT! The Mint had NOTHING to do with it. (Well, other than awarding the contract to PBGS.) All order taking, picking, packing and shipping was handled by a fulfillment company, Pitney-Bowes, later Novitex. They're not like Amazon who has their own warehouses and shipping departments. (I pretty sure the coins were struck by the mint, but the packaging was actually put together by PBGS/Novitex. And I'm not talking about things like the HoF coin delays, though I'm not sure anyone found out why that delay occurred.)
PFSweb is a pretty well established fulfillment company who already handles some well known names. So when they became the Mint's new fullfillment company, everything changed. The web site, the hardware that runs it, the distribution warehouses, everything. Considering the names they already handle (Lego, Ricoh, TJ Maxx), the odds the site would crash and burn was pretty low. If they could do the Christmas season, then a bunch of coin collectors probably don't represent much of a challenge.
I do agree the old company was appalling. Their transaction rate was so slow, it made me wonder if they were running on Pentium PC's or old Sun hardware. The waiting room was a joke. It was really terrible toward the end, but Novitex had no incentive to improve. Truthfully, I'm not sure they're even in the fulfillment business anymore. Before Novitex became it's own company, they were Pitney-Bowes Management Services, and don't even mention end-to-end product delivery anywhere on their web site.
So actually no, I'm not surprised ordering went as smoothly as it did today, and I think the new company will improve order-to-ship times as well. But I've been wrong before...