>>> The Official SILVER 50th Kennedy Thread <<<

cheezhed · October 28, 2014 2:13AM

In and out.
USM02600***

cucamongacoin · October 28, 2014 2:13AM

2592XXX 9:01 not even a blink...

Kudbegud · October 28, 2014 2:13AM

A big CONGRATS to the US Mint for the nice ordering upgrade

MsMorrisine · October 28, 2014 2:15AM

for some reason it took me back to the beginning of the checkout process.

mine went through at about 1208

USM02598***

USFCPA · October 28, 2014 2:17AM

Wow! Sooo easy, oppposite end of the spectrum from HOF.

fivecents · October 28, 2014 2:18AM

Easy peasy. Went right through.

goldgirl · October 28, 2014 2:18AM

Have see a few order #02592 and a few #02593 mine was #02592
Got an error 1st time I submitted the order, chose the higher price shipping 1st time, but when I submitted the 2nd time it went back to the $4.99 shipping, checked my CC to make sure they only charged me once they did only once says processing...

nibanny · October 28, 2014 2:22AM

I was in at noon sharp.
Tried to place my order and bounced twice with the error "household limit reached".
Was then able to confirm my order or three.

According to the numbers I see here, the website is able to process at least thousand orders per minute.

I still don't see my order in the order history but my card has a pending charge.

goldbuffalo · October 28, 2014 2:26AM

Caught me by surprise asking for the CC security code.

This is not a card i usually carry and the Mint never asked before. Lucky i had it.

Friends and Family numbers are between

2594xxx and 2601xxx

They all show up under Order History/Status

Easy 7000 orders in the first 5 minutes.

MsMorrisine · October 28, 2014 2:26AM

Slow order emails and slow order appearances are bad quirks of this new system

OPA · October 28, 2014 2:27AM

This thread is much slower in coming up than my order from the Mint.

CoinCrazyPA · October 28, 2014 2:29AM

I ordered at 12:01 and 12:15 and there were 8,423 orders placed in 14 minutes.

goldgirl · October 28, 2014 2:31AM

<< Slow order emails and slow order appearances are bad quirks of this new system >>

Me too... I thought it was my internet connection..
Also still have not received email...

OK got my email at 12:40est...

Kudbegud · October 28, 2014 2:33AM

I forgot all about the new shipping options and got the default extra slow method. Maybe I should order another one and get the faster shipping. Then cancel the first order.

edited to add: Checking order, no cancel box available

BackroadJunkie · October 28, 2014 2:33AM

Both my orders are "being processed", and my CC has already been pinged...

Could I have these sets in hand in less than a week?

jessewvu · October 28, 2014 2:34AM

Anyone else notice you can not cancel orders on the website anymore?

nutz4coinz · October 28, 2014 2:36AM

<< 

<< Slow order emails and slow order appearances are bad quirks of this new system >>

Me too... I thought it was my internet connection..
Also still have not received email... >>

No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason???????

edited...looks like I spoke too soon...received email confirm 37 mins after order was placed...not too bad, I suppose, with all the activity.

Kudbegud · October 28, 2014 2:39AM

Email just came in

edit:
Yes jessewvu, I noticed NO CANCEL BOX

But...I see US Priority Mail as the $4.95 shipping option. Super surprise

BackroadJunkie · October 28, 2014 2:41AM

<< 

<< 

<< Slow order emails and slow order appearances are bad quirks of this new system >>

Me too... I thought it was my internet connection..
Also still have not received email... >>

No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason??????? >>

Got e-mail confirms for both my orders.

Boy, some of you saddle way on the side of pessimism.

SoundPoint · October 28, 2014 2:46AM

Pretty smooth transaction from the mint. No backups here.

With a mintage limit of 300,000 units, anyone expecting a one-day sellout?

pf70collector · October 28, 2014 2:47AM

Ordered 3 sets, even though I was only going to get one. Ordered all 2014 one dollar and spouse medals sets too. I collected them all and with only 2 years left I am in the collection too far to stop now.

agentjim007 · October 28, 2014 2:51AM

You have to call customer service to cancel and only prior to processing ( search cancel order). Since these go straight into processing I don't think you can cancel. I placed an order Sunday for the clad went right into processing and had a tracking number within 24 hours. They got fed up with all the gold Kennedy cancellations and are avoiding cancellations this time. You still have 7 day return. You could refuse delivery if buyers remorse hits you before you sign.

coindudeonebay · October 28, 2014 2:51AM

I'm seeing a lot of 2592's.... add one more to the list.

giorgio11 · October 28, 2014 2:59AM

I had to use Checkout as a Guest due to my PW snafu. 2607XXX.

jamakin · October 28, 2014 3:05AM

26079xx
Smooth sailing for the order

pf70collector · October 28, 2014 3:26AM

probably around 16k orders so far.

nutz4coinz · October 28, 2014 3:27AM

<< 

<< 

<< 

<< Slow order emails and slow order appearances are bad quirks of this new system >>

Me too... I thought it was my internet connection..
Also still have not received email... >>

No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason??????? >>

Got e-mail confirms for both my orders.

Boy, some of you saddle way on the side of pessimism. >>

Well, this IS the U.S. Mint...like we HAVEN'T been given reason, in the past, to expect the worst from them???

Paulyaces76 · October 28, 2014 3:28AM

I placed three orders all in the first ten minutes and two are not showing up on the mint order page, could there be something wrong with those orders? No, email for either of them also!

3 sets on first (which is showing)
1 each on the other 2 (which are not)

My credit card has been pinged for the three orders, don't worry about this right? It is just not showing up on the mint site?

messydesk · October 28, 2014 3:34AM

2605xxx. Ordering was as easy as using a private sector e-commerce website.

Billson · October 28, 2014 3:35AM

my e-mail confirmation contains a FedEx tracking number. Being shipped via FedEx smartPost? anyone got this also?

edited to add: order Order Number: USM02597XXX

2nd edit: sorry, I think it's a false alarm. Apparently my hotmail thinks that 704785581548 is a FedEx SmartPost tracking number and tag it as such.

Cocoinut · October 28, 2014 3:36AM

Forgot about these until 1:20 p.m. Logged in, reset my password, and was done by 1:26. Order #2609XXX. Kudos to the Mint for the upgrade in their ordering system!

Jim

Kudbegud · October 28, 2014 4:04AM

<< my e-mail confirmation contains a FedEx tracking number. Being shipped via FedEx smartPost? anyone got this also?

edited to add: order Order Number: USM02597XXX

2nd edit: sorry, I think it's a false alarm. Apparently my hotmail thinks that 704785581548 is a FedEx SmartPost tracking number and tag it as such. >>

Log back on to the mint site
Check your order history, then today's order
You should see USPS Priority Mail and $4.95 as shipping cost

At least that is what shows on my order

Billson · October 28, 2014 4:08AM

did just that. Usmint site says "Method: UPS Ground Sig Adult".

"Order Status: PROCESSING"

Just check my credit card. Charge is pending.

goldbuffalo · October 28, 2014 4:27AM

2613xxx at 2:30pm

Burnie · October 28, 2014 4:46AM

Could not log in with my account. It would not accept my log in information. Tried to reset my password but again the system did not recognize my E-mail address? Well I have only had an account with the USM for about 10 years... Ended up logging in as a guest.

Paulyaces76 · October 28, 2014 4:50AM

More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow!

19Lyds · October 28, 2014 4:55AM

<< Anyone else notice you can not cancel orders on the website anymore? >>

Yes, it's been noted.

There are actually a LOT of different things about this site such as.......................new order number formats!!!

WTH? Did the programmers NOT bother looking at what they were doing??

Manorcourtman · October 28, 2014 4:58AM

OPA · October 28, 2014 6:20AM

<< More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow! >>

This will not be a sell out. My guess, most of the orders have or will be placed by this evening. That's my take.

BStrauss3 · October 28, 2014 6:24AM

Not only did I get in and out in minutes, but I've already received the phone call to verify information. In just over 2 hours from placing the order.

BStrauss3 · October 28, 2014 6:39AM

<< Did the programmers NOT bother looking at what they were doing?? >>

Almost certainly they did. Anyone want to bet this system is hosted at a shared eCommerce site and the USM differentiates orders from other customers? Like maybe http://www.demandware.com/

(their name is ALL OVER the HTML source)

They are using CoreMetrics (now owned by IBM - http://www-03.ibm.com/software/products/en/category/digital-marketing-optimization) for customer tracking: cmSetClientID("xxxxxxxx",true,"data.coremetrics.com","usmint.gov");

Live Chat is a service provider: boldchat.com

Using Google Analytics for page tracking... and GoogleAdServices too - looks like they are tracking ad click through from DoubleClick (googleads.g.doubleclick.net)

Finally, marinsm.com (which leads to: tracker.marinsm.com is operated by Marin Software Inc. www.marinsoftware.com )

Kudbegud · October 28, 2014 6:45AM

My order has moved from Hold to Processing

guitarwes · October 28, 2014 6:45AM

5 sets, order # 2618xxx

goldbuffalo · October 28, 2014 6:46AM

<< 

<< More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow! >>

This will not be a sell out. My guess, most of the orders have or will be placed by this evening. That's my take. >>

We would need 60,000 orders of the max of 5, to hit 300,000.

Seems like a lot, my initial guess is they stop sales at the end of the year, short of the 300,000 limit.

CoinCrazyPA · October 28, 2014 7:03AM

Marked Shipped already, weird though I placed two orders one for three at 12:01 and a single one at 12:15 and this one is marked shipped. While the order for three is processing.

ibex66 · October 28, 2014 7:03AM

<< 

<< 

<< More then 20,000 orders in 2 1/2 hours this could sell out by tomorrow! >>

This will not be a sell out. My guess, most of the orders have or will be placed by this evening. That's my take. >>

We would need 60,000 orders of the max of 5, to hit 300,000.

Seems like a lot, my initial guess is they stop sales at the end of the year, short of the 300,000 limit. >>

Its reaching back order status of that first allotment of 180K that is important. God knows when the second round would go out after that, maybe like BHOF which was like 3 months later. I doubt the final mintage goes much beyond 200K

Kudbegud · October 28, 2014 7:06AM

double post

Kudbegud · October 28, 2014 7:09AM

<< 

Its reaching back order status of that first allotment of 180K that is important. God knows when the second round would go out after that, maybe like BHOF which was like 3 months later. I doubt the final mintage goes much beyond 200K >>

Minting new ones will be more straight forward compare to the curved HOF ones. I wouldn't expect the same delays for a second round. Any hold up might come from procuring packaging.

BackroadJunkie · October 28, 2014 7:12AM

<< 

<< 

<< 

<< 

<< Slow order emails and slow order appearances are bad quirks of this new system >>

Me too... I thought it was my internet connection..
Also still have not received email... >>

No email confirm here either, over 30 mins after the fact...used to get them poste haste....was it TOO easy for a reason??????? >>

Got e-mail confirms for both my orders.

Boy, some of you saddle way on the side of pessimism. >>

Well, this IS the U.S. Mint...like we HAVEN'T been given reason, in the past, to expect the worst from them??? >>

I actually gave up trying to explain this a while ago.

All the ordering problems in the past, WAS NOT THE MINT! The Mint had NOTHING to do with it. (Well, other than awarding the contract to PBGS.) All order taking, picking, packing and shipping was handled by a fulfillment company, Pitney-Bowes, later Novitex. They're not like Amazon who has their own warehouses and shipping departments. (I pretty sure the coins were struck by the mint, but the packaging was actually put together by PBGS/Novitex. And I'm not talking about things like the HoF coin delays, though I'm not sure anyone found out why that delay occurred.)

PFSweb is a pretty well established fulfillment company who already handles some well known names. So when they became the Mint's new fullfillment company, everything changed. The web site, the hardware that runs it, the distribution warehouses, everything. Considering the names they already handle (Lego, Ricoh, TJ Maxx), the odds the site would crash and burn was pretty low. If they could do the Christmas season, then a bunch of coin collectors probably don't represent much of a challenge.

I do agree the old company was appalling. Their transaction rate was so slow, it made me wonder if they were running on Pentium PC's or old Sun hardware. The waiting room was a joke. It was really terrible toward the end, but Novitex had no incentive to improve. Truthfully, I'm not sure they're even in the fulfillment business anymore. Before Novitex became it's own company, they were Pitney-Bowes Management Services, and don't even mention end-to-end product delivery anywhere on their web site.

So actually no, I'm not surprised ordering went as smoothly as it did today, and I think the new company will improve order-to-ship times as well. But I've been wrong before...

nutz4coinz · October 28, 2014 7:16AM

After receiving an email notification that my item shipped, I went looking at the Mint's website, and my order does (already) show SHIPPED with a tracking #. Checked both FedEx and the USPS (FedEx Smartpost) and neither site recognizes the tracking.

>>> The Official SILVER 50th Kennedy Thread <<<

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