Sub Loggage -- Post yours

ldferg · June 25, 2018 8:33PM

Here's a little BGS update as of today.

_Hi David,

Thank you for contacting Beckett.

I apologize for the delay. Your order is still in line to be graded. Your cards are absolutely safe with us. Non-guaranteed service is currently trending at 11+ months and does not carry a deadline date or a firm turnaround time.
We are trying everything in our power to get to all orders as quickly and completed as accurately as possible. We will notify you once the cards are graded._

galaxy27 · June 25, 2018 9:07PM

@ldferg said:
Here's a little BGS update as of today.

_Hi David,

Thank you for contacting Beckett.

I apologize for the delay. Your order is still in line to be graded. Your cards are absolutely safe with us. Non-guaranteed service is currently trending at 11+ months and does not carry a deadline date or a firm turnaround time.
We are trying everything in our power to get to all orders as quickly and completed as accurately as possible. We will notify you once the cards are graded._

gracias por la información.

i think i'm gonna eschew Beckett's it-takes-less-time-to-conceive-a-child-and-bring-it-into-this-world service.

PROMETHIUS88 · June 27, 2018 9:17AM

Small 5 card regular sub received 6/13, logged 6/15 and grades popped 6/27

08HALA20 · June 29, 2018 1:31PM

Must be catching up.
6 card CC voucher
Received 6/27
Logged 6/28

Joe

MantleFan23 · June 30, 2018 9:41AM

156 card bulk sub and 10 card reholder sub

Rec'd by PSA 06/26
Loggage 06/28
Poggage TBD

Halos2002 · July 1, 2018 6:08AM

Small 15 card sub
PSA received 06/27
Logged 06/29
Poppage TBD

Flewbie · July 3, 2018 12:12PM

UPDATE #1
Bulk Order Submission - 18 Cards - 50 Business Days (Service Level: Bulk - 3)

6/8/2018 - Dropped off in person at Chicago Sports Spectacular
6/18/2018 - Logged by PSA
Grades Complete - NOT YET (projected POP date 8/27/18)
Shipped by PSA - NOT YET
Received - NOT YET

UPDATE #2
Ticket Submission - 6 Items - 65 Business Days (Service Level: Regular)

6/8/2018 - Dropped off in person at Chicago Sports Spectacular
6/19/2018 - Logged by PSA
Grades Complete - NOT YET (projected POP date 9/18/18)
Shipped by PSA - NOT YET
Received - NOT YET

NEW SUBMISSION
Bulk Order Submission - 156 Cards - 65 Business Days (Service Level: Bulk - 1)

7/2/2018 - Sent to PSA
7/5/2018 - Received by PSA Agent
Logged by PSA - NOT YET
Grades Complete - NOT YET (projected POP date 10/10/2018)
Shipped by PSA - NOT YET
Received - NOT YET

AshleyBrown · July 3, 2018 3:49PM

302 Card Bulk Service (45 Days)
Logged in May 1st
Has not popped yet, but I am hopping for Thursday or Friday

MrHockey · July 3, 2018 5:38PM

Bulk service is now 65 days.

bcubs · July 5, 2018 10:45PM

155 Card bulk order
Received by PSA 5-1
Logged 5-9
Popped 7-9
Sub was really great. Modern order of mixed sports with about 80% 10’s.

Flewbie · July 6, 2018 6:41AM

@MrHockey said:
Bulk service is now 65 days.

10 Card Minimum $10/card 50 BUSINESS DAYS
50 Card Minimum $8/card 65 BUSINESS DAYS
100 Card Minimum $7/card 65 BUSINESS DAYS
** Must be a PSA Collectors Club member to use PSA Bulk Services.

MrHockey · July 6, 2018 8:23AM

Yes, the 302 card order I was referring to is 65 days.

PROMETHIUS88 · July 6, 2018 11:25AM

@MrHockey said:
Yes, the 302 card order I was referring to is 65 days.

And depending on who you talk to, the 65 days may or may not include the time between receiving and logging. Logging time has gotten better, the grading time has gotten longer. Seems to have just evened out. That is for the bulk subs. Regular subs(20 days) seem to be popping early, at least they have for me.

secretstash · July 6, 2018 11:41AM

@PROMETHIUS88 said:

@MrHockey said:
Yes, the 302 card order I was referring to is 65 days.

And depending on who you talk to, the 65 days may or may not include the time between receiving and logging. Logging time has gotten better, the grading time has gotten longer. Seems to have just evened out. That is for the bulk subs. Regular subs(20 days) seem to be popping early, at least they have for me.

I agree, I've had regular $20 orders pop before the 20 day mark especially if not counting received vs logged.

PROMETHIUS88 · July 6, 2018 2:18PM

I agree, I've had regular $20 orders pop before the 20 day mark especially if not counting received vs logged.

Heck, my last 2 regular popped in 8 business days. Granted they were less than 10 cards each from 2018 so they probably took all of 3 minutes to grade, lol.

MrHockey · July 6, 2018 3:32PM

@PROMETHIUS88 said:

@MrHockey said:
Yes, the 302 card order I was referring to is 65 days.

And depending on who you talk to, the 65 days may or may not include the time between receiving and logging. Logging time has gotten better, the grading time has gotten longer. Seems to have just evened out. That is for the bulk subs. Regular subs(20 days) seem to be popping early, at least they have for me.

No one except you and that other guy think the estimated turnaround includes time to log. It quite clearly does not.

PROMETHIUS88 · July 6, 2018 4:04PM

No one except you and that other guy think the estimated turnaround includes time to log. It quite clearly does not.

I would put a conservative number on the time I have called and talked to customer service the last 3 months at approx. 20. I can't say if it actually does or it doesn't. They have told me both ways. I'm just reporting the news, I don't make it. The original story was that they changed the turnaround times to include the time it took to log the subs in. Then, when the log in time got better, the time to grade got longer because of the amount of submissions and they needed that time so those turnaround times are still needed. I have sent 19 submissions to them this year and all but 2, so far, have popped within the approx. turn around timeframe. Again, I get different stories when I call in so I'm not suggesting this is set in stone.

MrHockey · July 6, 2018 4:52PM

They put in all caps and bold on every submission form.

PROMETHIUS88 · July 6, 2018 5:10PM

@MrHockey said:
They put in all caps and bold on every submission form.

Nobody is disputing that or that some of them tell you that is the case. The website also says you have to put a sticker on each and every card saver with the sub# and line number and I don't think many do that. I know they aren't sending back those submissions. Again, just reporting what I'm told.

MrHockey · July 6, 2018 5:33PM

facepalm

PROMETHIUS88 · July 6, 2018 5:41PM

How do you think I feel??? I'm just telling you my experience and you are reading some black and white without having called them. I think we should agree to disagree, or agree or wherever we stand and leave it at that.

MrHockey · July 6, 2018 5:50PM

I’m not sure why you think I haven’t had my fair share of interactions with their staff.

You’ve implied before that you submit a lot. I could put up my numbers, but it’s kind of silly. Let’s just say you’re not more experienced than myself or many others here.

I know that an entry level CS person may have told you this. That doesn’t make it true. In fact, all evidence is to the contrary: their written policy, statements of those higher up, actual results.

You shouldn’t just “report what you hear” without thinking it through. That’s how misinformation spreads. Use your brain.

PROMETHIUS88 · July 6, 2018 6:17PM

I can sit here and tell you what the written policy is, we all can, that's not in dispute. I have not once said it doesn't say that. I am just saying what I and others have been told. At the end of the day, what any of us have experienced or heard makes zero difference. Personally, I don't care what the policy reads or what I'm told, it doesn't change how quickly you, I or anyone else gets their cards back. Best of luck to you.

MrHockey · July 6, 2018 6:23PM

It only matters because people already get frustrated that their cards aren’t returned in a timely manner, but get more upset when they think they clock was running during all of the logging time. Better to be accurate, so expectations are closer to what is realistic.

This isn’t just about the written policy—though that is a smoking gun, because why else would they go to all that trouble and make it the only bold/caps item in all of their instructions if it wasn’t for a reason—it’s about the combination of facts making one opinion clearly right and one opinion clearly wrong.

Like I said, you can say you’ve been told that, but if you don’t also say “though that is almost certainly not correct”, you’re either ignorant or actively doing others a disservice.

PROMETHIUS88 · July 10, 2018 4:24PM

101 card bulk sub logged 6/15 popped today. I still have a 105 card bulk sub that was logged on 5/29 processing. Also had another bulk and small regular sub received on 7/6 logged today.

CSUrunandstun · July 10, 2018 5:04PM

@CSUrunandstun said:
Updated -

@CSUrunandstun said:
2 item Express order:
sent: 4/16/18
received: 4/18/18
logged: 4/26/18
popped: ?.........................5/10

192 item bulk order:
sent 4/17/18
received 4/19/18
logged: not yet..................5/9
popped: not yet

Still no poppage on my 192 card order

MrHockey · July 10, 2018 5:34PM

About another 2 weeks to go on mine, logged 5/2

secretstash · July 11, 2018 12:26PM

@CSUrunandstun said:

@CSUrunandstun said:
Updated -

@CSUrunandstun said:
2 item Express order:
sent: 4/16/18
received: 4/18/18
logged: 4/26/18
popped: ?.........................5/10

192 item bulk order:
sent 4/17/18
received 4/19/18
logged: not yet..................5/9
popped: not yet

Still no poppage on my 192 card order

Guess I will use your poppage as a guide for mine about 9 days later.

What are the odds that I submitted the same odd # of cards...

5/18/2018 Processing 192 Bulk - 1

Flewbie · July 12, 2018 8:35AM

SUBMISSION #1
Bulk Order Submission - 18 Cards - 50 Business Days (Service Level: Bulk - 3)

6/8/2018 - Dropped off in person at Chicago Sports Spectacular
6/18/2018 - Logged by PSA
Grades Complete - NOT YET (projected POP date 8/27/18)
Shipped by PSA - NOT YET
Received - NOT YET

SUBMISSION #2
Ticket Submission - 6 Items - 65 Business Days (Service Level: Regular)

6/8/2018 - Dropped off in person at Chicago Sports Spectacular
6/19/2018 - Logged by PSA
Grades Complete - NOT YET (projected POP date 9/18/18)
Shipped by PSA - NOT YET
Received - NOT YET

SUBMISSION #3
Bulk Order Submission - 156 Cards - 65 Business Days (Service Level: Bulk - 1)

7/2/2018 - Sent to PSA
7/5/2018 - Received by PSA Agent
7/12/2018 - Logged by PSA
Grades Complete - NOT YET (projected POP date 10/11/2018)
Shipped by PSA - NOT YET
Received - NOT YET

NOTEWORTHY - It only took one week from time of receiving my items until they logged them in their system. My personal experience is that they are getting faster.

Dpeck100 · July 13, 2018 4:23PM

Received Monday 100 card bulk and logged today.

HighGradeLegends · July 14, 2018 1:42PM

Calm down on the war of words...

MrHockey · July 14, 2018 5:23PM

You mean the one that calmed down 8 days ago?

bobmoat · July 15, 2018 2:13PM

@HighGradeLegends said:
Calm down on the war of words...

good timing!!!!!!!

Unknown · July 15, 2018 2:43PM

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ReggieCleveland · August 1, 2018 11:48AM

Bulk $10 order, 50 Business Day
Logged: 7/19
Popped: 7/31

Thanks, PSA.

Arthur

burghman · August 1, 2018 12:12PM

@ReggieCleveland said:
Bulk $10 order, 50 Business Day
Logged: 7/19
Popped: 7/31

Thanks, PSA.

Arthur

Woah, really? I made the same submission I think - bulk at $10 per, 50 business day SLA... Logged 5/24 and I think this Friday is my 50th day. Still waiting.

Edit - Popped today!

Unknown · August 8, 2018 2:53PM

This content has been removed.

CSUrunandstun · August 8, 2018 4:24PM

my latest sub: 107 card bulk - wicked fast ...(so far)

recd; 7/30
logged; 8/2
popped; TBD

still waiting for my bulk sub logged on 5/9......

yankeeno7 · August 8, 2018 5:04PM

bulk sub business day 45 and counting

ldferg · October 3, 2018 4:23AM

Bgs sub from 12/13/17 popped yesterday. Lol.

MantleFan23 · October 3, 2018 5:21AM

Bulk order, 65 business days
Logged 06/28
Popped 10/02

ldferg · October 3, 2018 7:21PM

Bulk
Logged 7/2
popped 10/2

markj111 · October 3, 2018 9:20PM

You guys are giving me hope. Mine was logged on 7/9. Still waiting.

Sub Loggage -- Post yours

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