Because of a transition in service providers, the United States Mint online catalog is currently unavailable. We expect the online catalog to be back in service within the next couple of days. In the interim, our toll-free customer service number will continue to be available to our customers.
To place an order, or to inquire about the status of an order, please call 1-800-USA-MINT (872-6468). Customer Service Representatives will be available to assist you from 8:00 a.m. to 12:00 midnight (ET), seven days a week. Hearing- and speech-impaired customers may place orders and inquiries through TTY at 1-888-321-MINT (6468), Monday through Friday from 8:30 a.m. to 5:00 p.m. (ET).
The Bald Eagle Commemorative Coin Program will be available for sale as scheduled, starting January 15, 2008, at 12:00 noon (ET). You may place orders via our toll-free numbers and through mail order. Information about the Bald Eagle Commemorative Coin product options and household limit information can be found in our press release in our online press room.
We expect call volume to be high during this transition period. We apologize in advance for any inconvenience this may cause. Please consider calling during off-peak hours, in the early morning and evening, when call volume is lower.
The expedited shipping option will not be available during the service transition period. All products ordered during this period will be shipped within our normal processing time of one to two weeks.
What a bunch of tools! They work up the release for all this time only to say that you can't order via the web at the last few minutes. The US mint gets on my nerves. First thing was pulling coins because they were "no longer available" after orders were made when the price started rising because they are greedy. I don't see them pulling orders when the price drops dramatically to reduce the price.
"I'm sorry sir, we had to cancel your order since gold price dropped. We are now listing the item for cheaper for you to save money" <---Yeah right!!!
When you get through to the Mint via the phone enter 2 to check on an order instead of 1 to place an order. It will get you through!! Trust me it worked!! Place your order that way.
When you get through to the Mint via the phone enter 2 to check on an order instead of 1 to place an order. It will get you through!! Trust me it worked!! Place your order that way. >>
When you get through to the Mint via the phone enter 2 to check on an order instead of 1 to place an order. It will get you through!! Trust me it worked!! Place your order that way. >>
been trying that,,,,got same message as preesing 1
Mint Rep was not well educated on the products she was selling......had to explain to her stuff she should ahve known........she also was not aware that the website was down
shipping of coins in 4-6 weeks....although email confirmation just received states back ordered 1/18 and 1/30
278025** 4-6 weeks, phone also, I have two lines and redial, and took an hour to get through calling constantly, but hey, was able to get one of everything. Rob
order #27802xxx three coin Bald Eagle Proof set.. (limit 25,000).. the Mint rep WAS well-versed on what she was doing.. AND she said the order WOULD be upgraded to Priority overnight DESPITE what the "hey our Web ordering is broken, go away" page on The Mint's Web site says (that orders over $300.00 would NOT be automatically upgraded to Priority overnight.. so we shall see if it is or if it isn't..) ..
(Edited to add.. just got the confirmation email.. says "Backordered until 1/30/2008.. hey that's fine with me.. gives me enough time to go out with this shopping cart and collect about 2309482039480239841 bottles and cans and recycle them for a nickel each to pay for it..) ..
"I won't be wronged, I won't be insulted, I won't be laid a hand on.. I don't do these things to other people.. I require the same of them.." - John Wayne, "The Shootist" (1976.. his final film)..
#278034** after many tries and recordings, I dealt with nice person that said "I tried open the website this morning and I said Damn! This is going to be a tough day!"
Comments
<< <i>Its amazing, it go slow a full 30 mintues ago and still 7 minutes until the sale. >>
Still nothing!!!!!!!!!!!!
Remember post order # like this......123456xxx
Remember Mint, you said NOON!!!!!!!!!!!
This is a bit dirty if you ask me.
To place an order, or to inquire about the status of an order, please call 1-800-USA-MINT (872-6468). Customer Service Representatives will be available to assist you from 8:00 a.m. to 12:00 midnight (ET), seven days a week. Hearing- and speech-impaired customers may place orders and inquiries through TTY at 1-888-321-MINT (6468), Monday through Friday from 8:30 a.m. to 5:00 p.m. (ET).
The Bald Eagle Commemorative Coin Program will be available for sale as scheduled, starting January 15, 2008, at 12:00 noon (ET). You may place orders via our toll-free numbers and through mail order. Information about the Bald Eagle Commemorative Coin product options and household limit information can be found in our press release in our online press room.
We expect call volume to be high during this transition period. We apologize in advance for any inconvenience this may cause. Please consider calling during off-peak hours, in the early morning and evening, when call volume is lower.
The expedited shipping option will not be available during the service transition period. All products ordered during this period will be shipped within our normal processing time of one to two weeks.
Phone Mint Beeyatch
National Treasure Shop
"I'm sorry sir, we had to cancel your order since gold price dropped. We are now listing the item for cheaper for you to save money" <---Yeah right!!!
mclark202@insightbb.com
Positive BST references: Weather11am, Mrmom, Metalsman, GAB, Mash, FishyOne, Cone10, Keepdachange, etc...
If I wanted to buy some silver eagles, and I can't even do that!!!!
<< <i>278016XX >>
No kidding??????
<< <i>
<< <i>278016XX >>
No kidding?????? >>
Yes, I got through - just keep trying. They took the order - just said that the items are on backorder.
<< <i>
<< <i>
<< <i>278016XX >>
No kidding?????? >>
Yes, I got through - just keep trying. They took the order - just said that the items are on backorder. >>
Well, DAMN!!!!!!!!!!!!!!!!!!!!!!
Time: 12:19
When you get through to the Mint via the phone enter 2 to check on an order instead of 1 to place an order. It will get you through!! Trust me it worked!! Place your order that way.
<< <i>Order 278016xx
Time: 12:19
When you get through to the Mint via the phone enter 2 to check on an order instead of 1 to place an order. It will get you through!! Trust me it worked!! Place your order that way. >>
I got the same lame message!!!!
<< <i>Order 278016xx
Time: 12:19
When you get through to the Mint via the phone enter 2 to check on an order instead of 1 to place an order. It will get you through!! Trust me it worked!! Place your order that way. >>
been trying that,,,,got same message as preesing 1
got the confirm email.
Both are back ordered
Expected ship date of the Unc is 1/30 and 1/18 for the Proof
11:30 central............. 12:30 in philly
Dan
Took a while on the phone but could only order 1 set.
12:55
by Phone
Mint Rep was not well educated on the products she was selling......had to explain to her stuff she should ahve known........she also was not aware that the website was down
shipping of coins in 4-6 weeks....although email confirmation just received states back ordered 1/18 and 1/30
sad way to run a business
order #27802xxx three coin Bald Eagle Proof set.. (limit 25,000).. the Mint rep WAS well-versed on what she was doing.. AND she said the order WOULD be upgraded to Priority overnight DESPITE what the "hey our Web ordering is broken, go away" page on The Mint's Web site says (that orders over $300.00 would NOT be automatically upgraded to Priority overnight.. so we shall see if it is or if it isn't..) ..
(Edited to add.. just got the confirmation email.. says "Backordered until 1/30/2008.. hey that's fine with me.. gives me enough time to go out with this shopping cart and collect about 2309482039480239841 bottles and cans and recycle them for a nickel each to pay for it..) ..
- John Wayne, "The Shootist" (1976.. his final film)..
Order #278027XX. I got one proof dollar and one proof half dollar.
The operator that I talked with said 4 to 6 weeks. I have not got my email yet.
Bstat
Order # 278XXXX
One proof dollar and proof half.
<< <i>Got in to order.#278030xx.Ordered 1 three coin proof set,1 unc.silver dollar and 1 clad unc.half. >>
Earlier in this thread, 278016XX.
Looks like a couple thousand orders. Dang, the Mint is losing Millions of $$$$.
Order #27803xxx
1 Gold Unc
1 Gold Proof
3 Proof Dollars
2 Unc Dollars
2 Proof Halves
2 Unc Halves
Hadn't tried for over an hour....got in on first try.
Of course, I haven't got an order placed yet!
Call 11:57 keep them on line 3 minutes check my card and now 12:01 can you take my order!!! Thats how to do it.
Miles
2:40pm cst
10 proof
10 uncirc
1 3coin
wooo whoooo
The rep was very nice and efficient, and I told her so.
My order #27804xxx
3 coin Proof set
1 Gold Unc.
3 Proof Silver Dollars
3 Unc. Silver Dollars
2 Proof Halves
2 Unc. Halves
To ship in 4 to 6 weeks via FedEx($4.95)
BTW, the medal set will ship sometime in March!!!
Of note, it is helpful if you have the source code(X12345Y) from your Mint mailing.
<< <i>order xxxx3891
10 proof
10 uncirc
1 3coin
wooo whoooo >>
You should post your order number in this format 12345xxx.....
Order # 278039XX
2 Unc $5 Gold
1 3-Coin Proof Set