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*****The Official 2009 Ultra High Relief Double Eagle Gold Coin Order Thread*****

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  • Rooster1Rooster1 Posts: 381 ✭✭✭

    Not to add fuel to the fire, but here is an email from the mint i received today.









    We shipped the items listed below today.
    Thank you for shopping at the United States Mint Online
    Catalog; we hope you'll visit again soon.
    Track your order at http://catalog.usmint.gov
    Questions about returns or cancellations?
    Please visit http://catalog.usmint.gov
    Thanks again for shopping with the U.S. Mint.
    Electronic gift certificates are now available!

    Order #: 30879xxx - 1 Order Date: 1/24/09

    Sold To:

    Ship To:

    Date Shipped: 2/26/09

    Amount Charged : 1189.00

    Tracking ID





    Items included in this shipment:


    1. 2009 ULTRA HIGH RELIEF GOLD COIN (UH1) Qty : 1
    Successful deals with:Ciccio-Nibanny, Wondercoin, Republicaninmass, Utahcoin, Abitofthisabitofthat, Doubleeagles59, Peaceman
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭
    $%%%$##%@!$#'ing idiots


    I just got off the phone for the 2nd time today and they are still claiming fifo... me? first hour.... nothing, not even a hint at a date.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • 53BKid53BKid Posts: 2,174 ✭✭✭
    Good for you.

    My order is 30826XXX and not a whisper of information.

    L
    O
    S
    E
    R
    S
    HAPPY COLLECTING!!!
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭
    oh yeah....


    thanks for the info


    enjoy the new toy.


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions


  • << <i>$%%%$##%@!$#'ing idiots


    I just got off the phone for the 2nd time today and they are still claiming fifo... me? first hour.... nothing, not even a hint at a date. >>



    I've told you (over & over again) that you're wasting your time talking to the brain dead customer service reps..
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭
    I know but I know that their system will show any tracking numbers, so I call... plus it's a vote cast, a la american idol, against their service levels.


    I get the feeling they are thinking things are getting straightened out... I like to remind them.... but mostly it's to get any tracking numbers. I have another order for direct ships delayed as well. that one is more likely to go out sometime soon.


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • veryfineveryfine Posts: 1,763 ✭✭✭
    What really sucks is the obsession many of you have with the race for "first strike." We would all breathe easier if it made no difference whatsoever.
    Unfortunately, for some bizarre, inexplicable reason, it makes a big difference. I will have to "settle" for the less desirable late strike or after the fact strike or strike out strike or better luck next time strike or close to first strike or stricken strike.
    I've got a great idea; how about first strike runner up?
    Like many of you, I was among the earliest orders, but I never planned on rushing the coin in for the exalted "first strike" status. If I did, I would also be angry, and justifiably so.
    All joking aside, I feel your pain.
  • YaHaYaHa Posts: 4,220
    Received my coin today.. Guys when you get your coin you might not be happy.. Coin is beautiful expect for the little brush scratches on the planchet.. If you turn the coin at a angle they vanish and the rim edge has flailing just like the other coin shown earlier on this thread..

    I just don't know if it is going to pass for a 70 grade.. Box was packed nice, little bend in box, like a squeeze force crimp, but the damn coin was not in the socket and was flipped over on the reverse.

    So I just don't know, I calling PCGS today to find out my options.


  • << <i>I know but I know that their system will show any tracking numbers, so I call... plus it's a vote cast, a la american idol, against their service levels.


    I get the feeling they are thinking things are getting straightened out... I like to remind them.... but mostly it's to get any tracking numbers. I have another order for direct ships delayed as well. that one is more likely to go out sometime soon. >>



    They couldn't care less about your "vote against their service levels".. These morons couldn't get a job flipping burgers in McDonald's
  • At this point I've become less concerned with first strike and more concerned with properly minted and delivered... MS69 or better pls!
    UHR Ordered on 1/22/09 @ 12:08PM
    Status: Received image ... sent to grading
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭


    << <i>Coin is beautiful expect for the little brush scratches on the planchet.. If you turn the coin at a angle they vanish and the rim edge has flailing just like the other coin shown earlier on this thread..

    I just don't know if it is going to pass for a 70 grade.. >>




    take pictures....

    perhaps lots of pictures of battered coins will help mint realize their production quality is slipping.



    should this continue... I just can't help but think of how many returns I'll have to go through before getting anything decent... and then there is a point at which one must decide to keep one, any one, before they stop selling them between the month long ship dates you reported.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions

  • please excuse my segue, but does anybody know if PCGS is slabbing first strike for the Lincoln Commems and is NGC slabbing them early release or no?
  • CaptHenwayCaptHenway Posts: 32,081 ✭✭✭✭✭
    "FINO"

    First In, Never Out!
    Numismatist. 50 year member ANA. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and Lifetime Achievement Award 2020. Winner numerous NLG Literary Awards.
  • BarcatBarcat Posts: 195 ✭✭
    Just faxed this after i got the run around again.
    February 26, 2009

    U S Mint

    Anyone:

    I know you have been asked this question a thousand times already but I am asking it again. Why is it that no one can give an honest answer to the question of, I ordered my UHR from the mint within the first hour along with possibly 10,000 others and none of ours have been shipped and individuals who ordered the next day have received their coin? The mint has always had the policy of first-in first-out and now there is no such thing. All I am asking is an honest answer to my question. Will my coin and the coins of the other people who patiently waited on the computer or telephone for at least an hour receive their coins this week ? Someone in the upper management of the U S Mint should be able to say YES or NO. I would appreciate a response.

    Thank you
    Carolyn Sebastian
    Order # 3083xxxx
    Fax #
    Home #
    Cell #
    image
    Carolyn
  • And has anyone who emailed that piece of human crap jon.love@pb.com received a response yet??? I think not.

  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭


    << <i>At this point I've become less concerned with first strike and more concerned with properly minted and delivered... MS69 or better pls! >>




    the scratching is an anti-counterfeit measure. when the chinese versions come out with no scratches... bingo... it's a fraud.


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • dragondragon Posts: 4,548 ✭✭
    Please do not bother Mr. Love at PB with such trivial matters.....he is now far more concerned as to why Pitney Bowes Inc. stock hit a new 12 yr. low today and how this will affect his executive stock options image
  • OPAOPA Posts: 17,118 ✭✭✭✭✭


    << <i>please excuse my segue, but does anybody know if PCGS is slabbing first strike for the Lincoln Commems and is NGC slabbing them early release or no? >>



    First Strike or Early Release labels are reserved for bullion coins only.... not for Commemoratives....
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."


  • << <i>

    << <i>please excuse my segue, but does anybody know if PCGS is slabbing first strike for the Lincoln Commems and is NGC slabbing them early release or no? >>



    First Strike or Early Release labels are reserved for bullion coins only.... not for Commemoratives.... >>



    hey, thanks for the education. i did not know that. this is easy to remember. thanx!

  • Jon Love at PB has ignored three of emails
  • ManorcourtmanManorcourtman Posts: 8,010 ✭✭✭✭✭


    << <i>And has anyone who emailed that piece of human crap jon.love@pb.com received a response yet??? I think not. >>



    I emailed him yesterday.....no response. Don't hold yer breath waiting for one.
  • From www.healthofyourbusiness.com:



    Contact: 
     
    Colette Cote          Marianne Fulgenzi 
    Pitney Bowes Inc.        Pitney Bowes Management Services 
    (203)351-6132          (203)351-7191 
    Colette.cote@pb.com       Marianne.fulgenzi@pb.com 
     
     
    United States Mint Selects Pitney Bowes Government Solutions 
    For Call Center and Fulfillment Services 
     
    WASHINGTON, DC, November 18, 2008 – Pitney Bowes Government Solutions, Inc. 
    (PBGS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE PBI), has been selected by 
    the United States Mint to provide call center and fulfillment operations services in 
    support of the United States Mints multi channel retail sales program for numismatic 
    products. As a bureau of the Department of the Treasury, the United States Mint 
    designs, mints, sells and delivers quality numismatic collectible coin products. 
     
    “We are very pleased to be working with the United States Mint,” said Jon Love, 
    president, PBGS. “Our ability to implement technology enhancements, coupled with our 
    expertise in freight and shipping management, will help the United States Mint control 
    costs and optimize business processes for its numismatic program.” 
     
    Love noted that PBGS will receive and process nearly three million numismatic product 
    orders per year at a dedicated fulfillment center in the mid west. 
     
    Pitney Bowes Government Solutions helps federal government agencies achieve their 
    mission‐critical objectives by delivering world-class mailstream services. Pitney Bowes 
    Inc. is a mailstream technology company that helps organizations manage the flow of 
    information, mail, documents and packages. Our 36,000 employees deliver technology, 
    service and innovation to more than two million customers worldwide. The company 
    was founded in 1920 and annual revenues now total $6.4 billion. 

    As a company, Pitney Bowes is a pure example of innovation leveraging assets to drive
    growth in new markets. The company offers solutions from data integration software and
    print stream engineering to Web-based marketing and personalized communications to make
    it easier for companies to increase sales, cut costs and make better business decisions.

    Customer support takes on many different faces and forms as it migrates through a variety
    of industries. One thing that remains constant is that if a customer feels less than appreciated
    by a company, he or she is much more likely to look elsewhere to spend their money.

    The Mint’s retail sales program for numismatic products is targeting specific customers with a
    unique product, but it is one that consumers can live without. Therefore, a clear customer-centric
    support process must be in place to protect the base and effectively grow over time.

    More information is available at www.pb.com 
     
     
  • Wow, I'm very confused by this entire ordeal. No one has responded to any of my calls, voicemails or emails. No wonder why this country is in such a financial mess because these sr execs dont give a sh@# about anything except their $50 million in bonus $$$$.

    I'm giving the US Mint and PBGS until next Friday to either contact me about this pathetic situation, ship my coin or I will cancel the order. I refuse to support an entity who treats their loyal customer base like a bunch of idiots. Wow, blown away by the lack of customer service throught out this mess!

    imageimageimageimage

    That sums it up!
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭


    << <i>From www.healthofyourbusiness.com:

    Contact: 
     
    Colette Cote          Marianne Fulgenzi 
    Pitney Bowes Inc.        Pitney Bowes Management Services 
    (203)351-6132          (203)351-7191 
    Colette.cote@pb.com       Marianne.fulgenzi@pb.com 
     
      >>




    e-mailed them already, too. image


    "no reply at all."

    ooops... got an "out of office reply" from Marianne Fulgenzi 3 hours later.
    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭


    << <i>Wow, I'm very confused by this entire ordeal. No one has responded to any of my calls, voicemails or emails. No wonder why this country is in such a financial mess because these sr execs dont give a sh@# about anything except their $50 million in bonus $$$$.

    I'm giving the US Mint and PBGS until next Friday to either contact me about this pathetic situation, ship my coin or I will cancel the order. I refuse to support an entity who treats their loyal customer base like a bunch of idiots. Wow, blown away by the lack of customer service throught out this mess!

    imageimageimageimage

    That sums it up! >>




    yup... no one wants to take ownership. the best job skill is skillful avoidance these days.


    and, like i was saying, they may not care, but those phone reps seem to be thinking stuff is improving over there.

    this is a simpler issue that resumption of shipping or signatures.

    if they can't figure this one out, then pbgs is just as incompetent as before with the only change having been beaten into them from someone who at least realized that shipping nothing is bad.



    I guess not giving a !@$#$@# and shipping any !@$#'ing thing in any #$%$ order isn't a metric they measure... so who gives a !$@$#@.


    I'm giving them a limited time, cancelling my order, then boycotting the coin I want so badly. imageimageimageimageimage
    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • INXSINXS Posts: 1,202
    Due to the quality of the coins that have been delivered so far I have canceled my order and will wait and buy mine at a show where I have coin in hand and I don't have to worry about the low grade coins that the mint is sending out. I wish you guys all the best. Good Luck.
    "Well here's another nice mess you have gotten me into" Oliver Hardy 1930
    image

    BST successful dealings with:MsMorrisine, goldman86
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,250 ✭✭✭✭✭


    << <i>Wow, I'm very confused by this entire ordeal. No one has responded to any of my calls, voicemails or emails. No wonder why this country is in such a financial mess because these sr execs dont give a sh@# about anything except their $50 million in bonus $$$$.

    I'm giving the US Mint and PBGS until next Friday to either contact me about this pathetic situation, ship my coin or I will cancel the order. I refuse to support an entity who treats their loyal customer base like a bunch of idiots. Wow, blown away by the lack of customer service throught out this mess!

    imageimageimageimage

    That sums it up! >>



    I used to say stuff like this when I was a kid at the dinner table complaining about the food. My mom would just say, "don't eat, that leaves more for the rest of us". Then I'd see 8 brothers and six sisters sitting there wtih a fork in their hand , eating quietly.


    That's when I decided to learn how to type so I could tell the world how much I hate sauer kraut.

  • REDSOX MSM INXS

    Don't cancel your orders now; don't give up. At least wait until March 11, and if u feel the same then cancel it or better yet sell it. You've already made $150. With respect to the unreliable quantity INXS, if you don't like the UHR you receive from the Mint then return it and buy another at a show. Don't make me reach through this thread and smack some sense in ya all!
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭
    no one is eating, we are consumers sick of being jerked around.

    there are now two with the cancel plan. hopefully more follow to show the displeasure with the bad service from other people.

    and hopefully others will post pictures showing displeasure with the quality of their coins.


    If the food and service were this bad at a restaurant, a kid would notice.






    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭
    hmmmm.... I guess contacting the Treasury Dept. Inspector General's Office might help at this point.


    As well as those sponsoring the new UHR Palladium coin. If they new people were cancelling orders because of the mint's failings, then they might get the mint and pbgs off their butts.

    perhaps we can let them know to drop their UHR-P bills since the mint is falling down on its mission to deliver the UHR coin.


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions


  • << <i>no one is eating, we are consumers sick of being jerked around.

    there are now two with the cancel plan. hopefully more follow to show the displeasure with the bad service from other people.

    and hopefully others will post pictures showing displeasure with the quality of their coins.


    If the food and service were this bad at a restaurant, a kid would notice. >>





    I knew it.

    I'm gonna be the only one left on this thread this same time next year.

    But I'll still be raging against the machine.

    Taking NO prisoners!
  • mbogomanmbogoman Posts: 5,181 ✭✭✭✭✭
    Imron

    I'll still be here battling the incompetent bureaucracy right alongside you.

    In the words of El Awrence: "NO PRISONERS!!!!!!!"

  • SEMPER FI !!!
  • I am with you. we shale battle these people until hell freezes over or until they get ice water
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭
    I will as well, up to a point... the mint needs to feel they are wrong or doing a poor job or there won't begin to be change. if it takes cancelled orders, then that will be that. Of course, if the media is aware of the reasoning and publishes, that'd be a big help.


    (pictures are worth a thousand words)


    don't forget the next first spouse ''release'' is March 5th. i'm sure fifo will be an issue there to some degree, too.
    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • DuPapaDuPapa Posts: 495 ✭✭
    My coin looks better in hand than in that image I posted....
    I'm going to keep it and not risk sending it back and not getting a return or one that is worse.
    I 've 29 more days to deciede for sure.

    Like I said before, the box is nice. High DCam... It'd get a green sticker.

    Notice the reflection of my pearl handled letter opener on the front. It's about 12 inches from the box.

    image
  • mbogomanmbogoman Posts: 5,181 ✭✭✭✭✭
    Unfortunately (or fortunately depending on your perspective), I don't think we'll see the same issues with the next First Spouse. The demand just isn't there. Look at the numbers for the last few spouses - they're just a few thousand at best. They could use illiterate, blind lepers to pack them and the Pony Express to send them and I think you'll be fine.

    Edit - no offense intended to all of the illiterate, blind lepers out there image
  • NO! We don't get to a POINT and quit. We find it pointless to quit!

    When life gives you lemons, squirt it in somebody's eyes.
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭


    << <i>Unfortunately (or fortunately depending on your perspective), I don't think we'll see the same issues with the next First Spouse. The demand just isn't there. Look at the numbers for the last few spouses - they're just a few thousand at best. They could use illiterate, blind lepers to pack them and the Pony Express to send them and I think you'll be fine.

    Edit - no offense intended to all of the illiterate, blind lepers out there image >>




    it may not affect us that much, but I'm sure they'll still screw it up...


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions


  • I'm still fighting the fight; I'm on hold with the Mint now for 25 minutes. I'm waiting to speak with my secret contact. Meanwhile, I'm nervous that I might miss my girlfriend on Ghost Whisperer. image
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,250 ✭✭✭✭✭


    << <i>no one is eating, we are consumers sick of being jerked around.

    there are now two with the cancel plan. hopefully more follow to show the displeasure with the bad service from other people.

    and hopefully others will post pictures showing displeasure with the quality of their coins.


    If the food and service were this bad at a restaurant, a kid would notice. >>



    We are not eating. This is true. I was using simile as a way of trying to explain that no matter how much we squawk or complain, it really isn't going to do much good and if we cancel our order, we are the ones who miss out on that which we were starving for in the first place. (FOOD/GOLD)
    Where were you before the UHR ? This coin should be a real winner down the road. We haven't gotten the coin and you sound like Rosa Parks pissed off about sitting at the back of the bus. It's pathetic if you read it from my eyes.

    These people have to follow protocol and the logistics of moving their distribution operation was significant.
    Maybe eating in the pouring rain out of a mermite on a paper plate , standing in the mud in a foreign country made me a little tougher and able to appreciate standing in a line for food at Garrison... I don't know. I don't mean to sound cruel or mean, but the complaining is disgusting. Honestly. Pick a better cause to fight for. You have great stage presence. It's not a do or die situation here. Is it ? Calm down.



  • << <i>I'm still fighting the fight; I'm on hold with the Mint now for 25 minutes. I'm waiting to speak with my secret contact. Meanwhile, I'm nervous that I might miss my girlfriend on Ghost Whisperer. image >>



    I hear the marraige is off!
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭


    << <i>

    << <i>no one is eating, we are consumers sick of being jerked around.

    there are now two with the cancel plan. hopefully more follow to show the displeasure with the bad service from other people.

    and hopefully others will post pictures showing displeasure with the quality of their coins.


    If the food and service were this bad at a restaurant, a kid would notice. >>



    We are not eating. This is true. I was using simile as a way of trying to explain that no matter how much we squawk or complain, it really isn't going to do much good and if we cancel our order, we are the ones who miss out on that which we were starving for in the first place. (FOOD/GOLD)
    Where were you before the UHR ? This coin should be a real winner down the road. We haven't gotten the coin and you sound like Rosa Parks pissed off about sitting at the back of the bus. It's pathetic if you read it from my eyes.

    These people have to follow protocol and the logistics of moving their distribution operation was significant.
    Maybe eating in the pouring rain out of a mermite on a paper plate , standing in the mud in a foreign country made me a little tougher and able to appreciate standing in a line for food at Garrison... I don't know. I don't mean to sound cruel or mean, but the complaining is disgusting. Honestly. Pick a better cause to fight for. You have great stage presence. It's not a do or die situation here. Is it ? Calm down. >>






    If you want to pay for crap goods and crap service, then feel free. There of those of us that try do something about both, and this is a governmental issue, to boot.






    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions


  • << <i>

    << <i>I'm still fighting the fight; I'm on hold with the Mint now for 25 minutes. I'm waiting to speak with my secret contact. Meanwhile, I'm nervous that I might miss my girlfriend on Ghost Whisperer. image >>



    I hear the marraige is off! >>



    Yes, the marriage is off, but what did u expect me to do? I couldn't just stand ther and let her get married !!
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,250 ✭✭✭✭✭


    << <i>If you want to pay for crap goods and crap service, then feel free. There of those of us that try do something about both, and this is a governmental issue, to boot. >>



    As a corporate business owner, I pay plenty of taxes for them to screw it up. Leave 'em be. Your squeeky wheels are going to cost me a barrel of oil.
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭
    called again for tracking numbers... not getting any tonight....

    now I'm getting to where reps remember my stories. image


    how hard is it to ship direct ship coins?


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • Well the Pitney B rascals have a message board in the financial section of Yahoo. I was shocked, shocked I tell you, that there had been no mention of this situation, at least that I could find. http://messages.finance.yahoo.com/mb/PBI


    image

    Forum AdministratorPSA & PSA/DNA ForumModerator@collectors.com | p 800.325.1121 | PSAcard.com

  • I'll tel ya whats going to happen. All your complaining will get things turned around just about the time they get to my order (from the back of the line). Then they'll go to the front of the line and I'll be dead last.
  • MsMorrisineMsMorrisine Posts: 32,970 ✭✭✭✭✭


    << <i>

    << <i>If you want to pay for crap goods and crap service, then feel free. There of those of us that try do something about both, and this is a governmental issue, to boot. >>



    As a corporate business owner, I pay plenty of taxes for them to screw it up. Leave 'em be. Your squeeky wheels are going to cost me a barrel of oil. >>




    at univeristy we had many ex-military.


    one told me of how they had to order the entire steering column for the 2-1/2 ton truck just to replace the frequently breaking horn switch.


    you can buy steering columns, I'm going to press (ha!) for horn switches.


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions

  • OMG!! I hear dead people !

    Oh no, that's just the customer service reps at the Mint. Ain't that somethin?

    My secret contact at the Mint is at 'lunch' so I have to call back at 9.

    Ok, commercials are over. Here I come sweetie.

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