<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM >>
Could there really be another side to this story??
It's sad whenever a dealer treats anybody, of any age, with disrespect.
My advice is to forget about it. If you make hang up or prank calls, you are asking for trouble. Be a bigger man than this dealer and let it go. There are plenty of dealers who will gladly work with you. Life is too short to dwell on this situation.
Spring National Battlefield Coin Show is April 3-5, 2025 at the Eisenhower Hotel Ballroom, Gettysburg, PA. WWW.AmericasCoinShows.com
<< <i>It's sad whenever a dealer treats anybody, of any age, with disrespect.
My advice is to forget about it. If you make hang up or prank calls, you are asking for trouble. Be a bigger man than this dealer and let it go. There are plenty of dealers who will gladly work with you. Life is too short to dwell on this situation. >>
<< <i>What is the other side to this story. Did this Y/N wear soiled pants and had bad breath that day? Did this Y/N have no clue what he was doing in that store that day, just looking at every kind of coin and not focusing on a certain type of coin. Lastly did this Y/N have a drip cup and a bike helmet with a sticker on it saying I like strawberries.
Well here is my take. No business should lack plain old customer service, I don't give a rats smelly opening that if a person has $20,000 and a Y/N or anyone that has a C note to spend, that person with the C note will keep you in business way longer than the BIG SPENDER!!
Because you know damn well the profit you make off of a huge coin sale is way less than 1000 small sales over a period of a year. I'm sorry for a coin company to treat you like this. I know how you feel, I can't even get the right condenments on my freakin sandwich when I go to Wendys, so I feel ya. You just happen to get real bad customer service. DOn't give up on other coin shops or dealers there are some very nice people selling coins. >>
Some people care about what other people think Worry about what they say Let a little gossip coming from a loose lip ruin a perfect day Saying, blah, blah, blah, just a jacking their jaws Got to let it roll off-a my back I don't give a darn what other people think What do you think about that?
What I'm saying is that we've heard nothing but one side of a story. Why not invite the dealer here to hear his side and then make an objective decision?? >>
Nothing-personal Coinkid you sound like a sharp individual but I do hope someone acquires and posts the shops POV.
Either way, if this guy is a lunatic or you just have a personality conflict I would stay away. There are too many other establishments online and/or storefronts that will treat you with respect.
True story, I actually had a similar issue with a dealer who was having a bad day at the Long Beach show earlier this year. Usually I attend as a dealer but I went at the last minute. I was only going to be there the 2nd and/or 3rd days. So I had a regular badge on (Sadly, I do notice that I get much better treatment when wearing a dealer badge) BTW, I talking about courtesy, of course pricing will be better.
Anyway, I walked up to a large glass case and it said "Morgan Dollars for sale - $100 each”. The tray was filled with PCGS Certified Morgan Dollars. In the tray above the sign was an 1892-CC Morgan Certified by PCGS in MS64. I looked at the guy and said with a little smile "I’m guessing it's safe to say that this 1892-CC is not $100?" I was just trying to get a little chuckle out of him and start a conversation but what I got surprised the daylights out of me.
Obviously, the way I looked, the way my statement came across or what he ate for breakfast really rubbed him the wrong way because he then said in a very serious tone: “Only a fool would think that coin was $100.” This response surprised me and I said, “Excuse Me?” I’m sure my voice showed some surprise and sharpness but I wanted to give him an opportunity to amend his previous response. He repeated his first statement and then added, “Besides, it’s in the tray right above it.” He seemed to be in such a foul mood, I responded by saying “I wasn’t trying to offend you” he responded by saying “No offense taken, I don’t sell to fools anyway you may take your business elsewhere!”
I was shocked but I was also ticked
There was no yelling or profanity but I thought this was an unbelievable conversation. I took one of his flyers placed it in my bag and walked away (I wanted to remember this guy and not do business with him). Fast-forward to the Santa Clara show this year.
I was walking by a large freestanding booth with no name towards the back of the show. In one of the cases were about 15 smoking Morgan Toners. Next to Lincoln cents this is something I really like. There was no one there so I figured I would come back later. I swung by about 45 minutes later and asked him if I could see the toned Morgans. He was on the other side of his booth but as he came closer he began to look familiar. As he approached the case to pull the coins out for me, I looked at him again and asked him if he was CAL National Coin? He said yes. I then said, "Oh, I guess we can't do business!" He obviously did not remember me, I was dressed nicer. He asked in a very nice tone "Why not?" I said "Because at the Long Beach show you said you would never do business with me." He said, "Well, this time it's up to you." I said, "Thank you but I will pass!" (This was very cathartic) He said "OK" and politely walked away. He wasn't rude this time (maybe it was because my 3 year old daughter was with me or maybe because Santa Clara serves better breakfast than Long Beach!) who knows, but after being insulted that way at the Long Beach show I will not do business with him again.
I would much rather do business with people I enjoy and appreciate, life is too short. I did expect this story to go on for this long. If you are still reading…THANK YOU and have a great holiday.
Or it could be he isn't at his computer ever second of the day. I know there are two sides to every story but this seems to be a common occurence in the coin industry. I'm only 30 years old but look like a 19 year old. To top it off, I'm a cop, and when I'm not at work I don't dress like a cop would so that people don't recognize me. In layman's terms, I sorta look like a hoodlum..... When I walk up to a coin table or go into a coin shop I get the evil eye from the owners, but I understand.... HOWEVER...even though they talk to me, when they do, and find out I know a little bit about coins and I have money to spend they still will have nothing to do with me. Now when I am at work I can go to the same dealer and talk to him (this time I have dress clothes and a tie on) and he's ready to do business.... These are merely personal experiences from my little world and do not reflect society as a whole. Now I do have one main coin shop I go to and these guys are wonderful. I help them out and they help me out. Good bunch of guys, so if you are ever in NC check out Rowan Coin and Collectibles. Tell them Todd sent ya! I'm follwing this thread waiting for Andy Rooney to say, "And now...the REST of the story!!!" Todd
<< <i>"I have learned that it is impossible to judge by looks alone how financially wealthy somebody is. Often times it's the folks you would least expect to have loads of money who are the ones who actually do."
Sam Walton, founder of Walmart was a billionaire who drove around in a beatup looking pickup truck, dressed casually and often ate at fast food places. If you didn't know who he was you never would have guessed by outward appearances. >>
Soo true. As a matter of fact when they opened up our Walmart many years ago he was there sacking bags of all things. Was a real treat to get the meet the man. I was very young, but my mom tells me fond things about him. Needless to say I bet he would be soo displeased at what walmart has become. >>
From a 2.5yr former Wally-Mart employee who was shoved in their "Arkie Meat Grinder", I must concur entirely. In fact, when I was there I was one of those employees who was in favor of the company going union because I got sick and tired of the never-ending browbeating management was doing to me. I can tell you stories about the company. If Sam Walton was still around today, guess what would really hit the fan?
DORAN COINS - On Facebook, Instagram, X (formerly Twitter), & www.dorancoins.net - UPCOMING SHOWS (tentative dates)- 10/8/2023 - Fairfield, IL, 11/5/2023 - Urbana, IL., 12/3/2023 - Mattoon, IL.
<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM >>
Well, if someone is calling them, it isn't me. He knows my home number. If he says it's me, it is a lie...I've been out shopping all day (lame!).
Oh yeah guys, I'm back, obviously. Unfortunately I cannot be on 24/7....lol
-Paul
Oh, and Jimdepot, I made the board on both of the message boards I am a member of. I want to let as many people as I can know about the way i was treated at A-Coin.
<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM >>
Well, if someone is calling them, it isn't me. He knows my home number. If he says it's me, it is a lie...I've been out shopping all day (lame!).
-Paul >>
There is always two sides to a story. How many sides have we heard?? I'm not saying you're right or wrong, but I like to get the whole story.
<< <i>Or it could be he isn't at his computer ever second of the day. I know there are two sides to every story but this seems to be a common occurence in the coin industry. I'm only 30 years old but look like a 19 year old. To top it off, I'm a cop, and when I'm not at work I don't dress like a cop would so that people don't recognize me. In layman's terms, I sorta look like a hoodlum..... When I walk up to a coin table or go into a coin shop I get the evil eye from the owners, but I understand.... HOWEVER...even though they talk to me, when they do, and find out I know a little bit about coins and I have money to spend they still will have nothing to do with me. Now when I am at work I can go to the same dealer and talk to him (this time I have dress clothes and a tie on) and he's ready to do business.... These are merely personal experiences from my little world and do not reflect society as a whole. Now I do have one main coin shop I go to and these guys are wonderful. I help them out and they help me out. Good bunch of guys, so if you are ever in NC check out Rowan Coin and Collectibles. Tell them Todd sent ya! I'm follwing this thread waiting for Andy Rooney to say, "And now...the REST of the story!!!" Todd >>
<< <i> I know there are two sides to every story but this seems to be a common occurence in the coin industry. >>
Son, sadly, this is a common occurence throughout life. Grow some thick skin and get used to it happening.
I have thick skin. I would just like to let everyone know what happened to me, and hopefully they will lose business over this incident, because honestly, they don't deserve ANY business.
<< <i>Son, sadly, this is a common occurence throughout life. Grow some thick skin and get used to it happening >>
Are you kidding? What he went through (based on his side of the story) is anything BUT common. He should never get used to this happening as countless other forum members have pointed out. Your tone with him sounds just like the idiot dealer he had to put up with.
Positive BST transactions with: too many names to list! 36 at last count.
<< <i>You should have pulled out your cash and said "pitty..Ill spend my money elsewhere then" and walk out.
Same thing at some shows...people see a young kid and assume they don't have any money. Bad assumption on there part...I know my fair share of YNs that have more spendable cash than most adults. >>
It's a terrible assumption to make and one that happens to most YN's I would assume (myself included). There is nothing as sweet as flashing a wad of cash on your way out the door.
<< <i>You should have pulled out your cash and said "pitty..Ill spend my money elsewhere then" and walk out.
Same thing at some shows...people see a young kid and assume they don't have any money. Bad assumption on there part...I know my fair share of YNs that have more spendable cash than most adults. >>
It's a terrible assumption to make and one that happens to most YN's I would assume (myself included). There is nothing as sweet as flashing a wad of cash on your way out the door. >>
I believe the problem has to do with having a great deal of patience! Now I can see the dealer's side if there was this kid that always came in for hours on end wanting to see this and that and in the end, buys $2 worth of crap. It's like when you're engaged in a conversation with someone about something you could care less about for what seems an eternity but yet you continue to listen and observe because it makes the wife happy while fighting back the yawns and watery eyes, praying for a bowel movement, I can see where a guy can snap and come across in a rude way! But if you're not listening closely son, the man is bored out of his head! Kids need to understand that and move on, give it a break for christsakes! But I'm reminded of this grand part of life when my 19 month old grandson starts to push that dining room chair right back up to the sink again for the 20th time!
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
I believe the problem has to do with having a great deal of patience! Now I can see the dealer's side if there was this kid that always came in for hours on end wanting to see this and that and in the end, buys $2 worth of crap. It's like when you're engaged in a conversation with someone about something you could care less about for what seems an eternity but yet you continue to listen and observe because it makes the wife happy while fighting back the yawns and watery eyes, praying for a bowel movement, I can see where a guy can snap and come across in a rude way! But if you're not listening closely son, the man is bored out of his head! Kids need to understand that and move on, give it a break for christsakes! But I'm reminded of this grand part of life when my 19 month old grandson starts to push that dining room chair right back up to the sink again for the 20th time!
Um, what?
Positive BST transactions with: too many names to list! 36 at last count.
<< <i>Why is it that collectibles seem to attract some of the most twitchy, socially maladjusted people in the population? Before you get your panties in a bunch at my generalization, please hear me out:
I also collect stamps and have the occasion to hit stamp shows and dealers, and if there's one thing both coin and stamp collecting have in common, it's the seemingly high percentage of participants that are about 3 degrees off-center (and yes I include myself in that population ). Whether it's the guy who looks like he lives in his parents' basement that won't make eye contact with you, or it's the rude and abrasive carmudgeon that can't be bothered with your trifling business because the world owes him, it seems like there's an overabundance of people who lack social graces.
Is it that the retail or show experience sours them to the world at large?
Or does collecting naturally attract the obsessive compulsive socially awkward?
Don't get me wrong, I know plenty of dealers that are great guys as well (I consider my local dealer one of them) that are very outgoing and realize that being polite and engaging is important when it comes to customer service, but I'm not always sure they're in the majority.
When I first started collecting coins in the early '90s I was pi$$ poor and could only spend a few bucks (literally) at a time with my local dealer. Nevertheless, he encouraged me. Fast forward 15 years, and while I am by no means anywhere near the top of his list of clients, I spend $5K+ a year in his shop. What started as pain-in-the-ass mickey mouse purchases has grown to something a bit more substantial (I'm still a pain in the ass though).
My local dealer has said on more than one occasion that the nickel and dime customer of today may want to spend ten grand in a few years... or have an inheritance to displose of... or may have someone ask them who to come to... you just never know. >>
Twitchy... I like that... I've often wondered the same.
<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM >>
If the caller had a low, masculine voine, it was probably me - telling Chip he was an f-ing a-hole
Seriously, though - we've many of us been treated like this, so it's not entirely unbelieveable... Especially with all of the twitchy coin folks out there .
Is there any way, or course of action to report A-Coin to the (BBB) Better Business Bureau??? Perhaps file a complaint, or some type of questionaire card informing the B&M shop how their customer service rates from "A" being the best, to "F" being the worst ???
I asked a friend who lives here in Jacksonville (he's like 45) to go and ask to see exactly what i asked to see. he told me that he went and it was BUSY and Chip let him see exactly what he wanted....My friend just said thanks and walked out (He doesn't like them either).
I asked a friend who lives here in Jacksonville (he's like 45) to go and ask to see exactly what i asked to see. he told me that he went and it was BUSY and Chip let him see exactly what he wanted....My friend just said thanks and walked out (He doesn't like them either).
Well then, call him up and ask. Because I can't tell you what he was thinking. He'll probably just hang up on you when tell him what the call is about.
All I want is for people to call and ask why the guy was such a jerk to me.....I don't want them harassing them, although I couldn't care less if they did.
Either way, the whole reason I made this board was to let people know what jerks these guys are and how they like to rip people off....
<< <i>All I want is for people to call and ask why the guy was such a jerk to me.....I don't want them harassing them, although I couldn't care less if they did.
Either way, the whole reason I made this board was to let people know what jerks these guys are and how they like to rip people off....
-Paul >>
Duh!! Calling them about this matter IS harrassment.
Why does the dealer have your home phone number? Do they have a bid board? Was it on a check? I'm just curious as to what may have transpired during your previous contacts with them?
<< <i>Anyways, I've had some previous problems with them before, such as them selling me coins that were cleaned when they didn't warn me about it (I was younger) and much of their coins are overpriced. Anyways, getting back today, >>
The reason I ask about the previous contacts, is because we may have to leave "today" for a moment, and get back to some of these other "problems", in order to get a better understanding or context of how and why this latest incident took place.
Well, I just spoke to Chip- he seemned flustered cuz he is trying to put away the jewelry cases for the nigh- shop closes at 4. Told him I'm looking for high end Morgans- in the 67/68 range and wanted to know if it would be worth my time coming in.....
Let me say that I'm financially sound- I don't need a handout, I may not have a lot of 'extra' money to burn- but to tell me over the phone that it would be to MY advantage to come in AFTER the holidays to look at coins because they have limited space that houses jewelry? SO WHAT!!
I believe the lowest price on any Morgan in a 7 holder is a solid 900 bucks- what fool would tell you wait til next year?
For what its worth- I believe the kid- the shop sounds like a scam on old folks.
and I really don't care to hear crap that I was calling after hours- he answered the phone- bells should have lit up when anyone asks about large money coins or jewelry for that matter- hell I would open my shop on a Sunday if I knew a buyer was coming to me to spend some large money.
<< <i>Haha...But the thing is, every time I went in there, I'd usually buy $75+ worth of stuff. I spent $300 there on ONE coin.....
-Paul >>
Paul,
I am not saying your right or wrong regarding this issue (frankly, I feel you have a very legitimate issue). I hope the forum doesn't jump on me for what I am about to say. But in reading the statement that you wrote above, I think there a several things that should be said:
There are players in this market at all levels. You never know what is going to make someone’s day. In addition, you never know what is considered a large transaction. I guarantee that my definition of a large transaction is at least 3 or 4 zeros short of Legend's definition.
My point, someone said that if your spending $3-5 each time you drop in that is nothing. Then you replied with the above statement. That's all I am trying to say is the numbers you posted above could still be considered chump change to these guys. Do I think they are making a big mistake if that is their attitude? Absolutely! As a 17 year old purchasing this much on coins now, leads me to believe that from a business standpoint you are a client with incredible potential and should not be overlooked. But as someone who works with small to medium businesses (SMB) all day, you would be frightened at how many SMB owners truly don't get it.
But with all that said the best dealers/business owners are not looking for the biggest deals they are looking for the right relationships. They want customers that are reasonable and enjoyable to work with, that allow them to make a profit. They are also looking for clients like you with great long term potential.
My advice to you is: Don't let one bad dealer with a worse business model quench your passion for the hobby if all you said is 100% correct. Walk away, you have outed him and people even if they are unsure will approach him with your story in the back of their mind which I believe was your intended goal.
<< <i>Well, I just spoke to Chip- he seemned flustered cuz he is trying to put away the jewelry cases for the nigh- shop closes at 4. Told him I'm looking for high end Morgans- in the 67/68 range and wanted to know if it would be worth my time coming in.....
Let me say that I'm financially sound- I don't need a handout, I may not have a lot of 'extra' money to burn- but to tell me over the phone that it would be to MY advantage to come in AFTER the holidays to look at coins because they have limited space that houses jewelry? SO WHAT!!
I believe the lowest price on any Morgan in a 7 holder is a solid 900 bucks- what fool would tell you wait til next year?
For what its worth- I believe the kid- the shop sounds like a scam on old folks.
and I really don't care to hear crap that I was calling after hours- he answered the phone- bells should have lit up when anyone asks about large money coins or jewelry for that matter- hell I would open my shop on a Sunday if I knew a buyer was coming to me to spend some large money.
my call was free!!!! >>
Morganhunter and Paul,
Assuming that what you said above is completely accurate, this is the exact type of response I would expect out of a small business with no growth plan and no longterm goals. Here is a guy who literally is concerned with waking up, opening the shop and closing on a daily basis. The sad thing is, other than a customer coming in and wanting Jewelry right out of the display case in front of ol Chip that is marked up 1000% everything else is probably an annoyance including answering the phone while placing the jewelry back in the safe!
To those that keep insisting they want the other side of the story, call them up! The number was mentioned in the thread.
With that said, I ran a B+M for 7 yrs. The majority of my clients were kids. Each one was treated the same, with kindness and respect regardless if they were spending 1.00 or 100.00. Many would come into the shop and spend only a dollar and were treated fairly. When they did get a windfall they spent that with me too. They also would send the parents in for gift certs and the like. The idot that said 'we could get a 20.000 dollar sale' is living in a dream world.
Something just does not feel right about this thread.
coinkid855, I suspect there is much more to this story than what you have told us. You seem too eager to compel others here to call up and give the shop a rough time. We only have your side of the story.... while you very well may be on the up and up.... and truely a YN as you have stated..... I will have to reserve my judgement for the shop until there is another side presented. A one sided story is not IMO enough to condemn this business......
<< <i>See, Morganhunter had the same experience. Chip is a jerk
-Paul >>
Really?
Put yourself in the same shoes. How would you react to call after call harassing you about something someone said on an internet forum. For all anyone knows, your story could be true or could be false. My inclinations are running to the side of not true or lacking in truthful fact. What if, all of a sudden, these same people at the coin shop started calling you constantly over some trivial matter?? I think you'd be pissed. And rightfully so.
Did I miss the game of kickball or are we going to skip rope this evening?
Fine, you got treated like crap by a dealer. Who hasn't?
You posted your story here. Fine.
Now you asking for people to call and harass the guy. Oh wait, you didn't ask people to do so but you don't mind if they do which tells me that was clearly your intention.
Ever hear of telephone harassment?
Anyone that would condone the calling and harassing, that asks for people to call and harass, or that actually does call and harass this guy is a better person why?
Post your story and let people comment on it without resorting to elementary school games on the phone.
Why don't you call this dealer, Chip was it?, and ask him to join here and post HIS version of the events. I'd like to hear those as well as about some of the calls from some of the members here. Certainly some of the simple calling features are available to him and maybe he could post some names along with some comments from same.
<< <i>Anyways, I've had some previous problems with them before, such as them selling me coins that were cleaned when they didn't warn me about it (I was younger) and much of their coins are overpriced. Anyways, getting back today, >>
Paul, you have a history with this dealer. He even has your phone number. Not that I doubt some of the things you are saying about him here, but it's not like a first time visit kind of thing. How were you treated the FIRST time you went to his shop. You say there were problems before. Were you treated like dirt the FIRST time? - the first three times? - the first ten times? - every time you went there? If so, why did you continue going back? Why does the dealer have your phone number (bid board, check, caller i.d.)??? We don't know anything about all your previous visits leading up to this. We don't know what transpired then and how it affected or may have contributed to the store owner's attitude/behavior towards you the other day.
First off. While I said he has my number, I did not give it to him. Yesterday, after Chip hung up on me, he called me back. I assumed that they have caller ID, and this is how he called me back.
Secondly. I have NOT asked people to call to harass. I made a joke, and if someone took me literally, then I suppose that was my fault. Either way, what I really want is for people to call and simply tell them that they think what they did is wrong.
Finally, I don't care if you call them. I just don't want people shopping with them. I suppose it's my way of getting back at them for my mistreatment.
Oh, and I also want to add that I'm sure his version would be different, but that doesn't make it true. I walked in and looked around while waiting for the customers that were there before to be helped. They left, and I walked up to Chip and asked politely, "Could I please see some graded 62-63 Morgans?" And he flat out said no....and it eventually degenerated into him saying that he doesn't care about my business. Later, on the phone, he even accused ME of being rude. I could NOT believe it....I think I am a very respectful kid, and apparantly this guy just has something up his A-Coin-hole.
Comments
<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM
Could there really be another side to this story??
Where is coinkid??
My advice is to forget about it. If you make hang up or prank calls, you are asking for trouble. Be a bigger man than this dealer and let it go. There are plenty of dealers who will gladly work with you. Life is too short to dwell on this situation.
<< <i>It's sad whenever a dealer treats anybody, of any age, with disrespect.
My advice is to forget about it. If you make hang up or prank calls, you are asking for trouble. Be a bigger man than this dealer and let it go. There are plenty of dealers who will gladly work with you. Life is too short to dwell on this situation. >>
Indeed!
How ya doin' Cuz??
<< <i>
<< <i>What is the other side to this story. Did this Y/N wear soiled pants and had bad breath that day? Did this Y/N have no clue what he was doing in that store that day, just looking at every kind of coin and not focusing on a certain type of coin. Lastly did this Y/N have a drip cup and a bike helmet with a sticker on it saying I like strawberries.
Well here is my take. No business should lack plain old customer service, I don't give a rats smelly opening that if a person has $20,000 and a Y/N or anyone that has a C note to spend, that person with the C note will keep you in business way longer than the BIG SPENDER!!
Because you know damn well the profit you make off of a huge coin sale is way less than 1000 small sales over a period of a year. I'm sorry for a coin company to treat you like this. I know how you feel, I can't even get the right condenments on my freakin sandwich when I go to Wendys, so I feel ya. You just happen to get real bad customer service. DOn't give up on other coin shops or dealers there are some very nice people selling coins. >>
Some people care about what other people think
Worry about what they say
Let a little gossip coming from a loose lip ruin a perfect day
Saying, blah, blah, blah, just a jacking their jaws
Got to let it roll off-a my back
I don't give a darn what other people think
What do you think about that?
What I'm saying is that we've heard nothing but one side of a story. Why not invite the dealer here to hear his side and then make an objective decision?? >>
Nothing-personal Coinkid you sound like a sharp individual but I do hope someone acquires and posts the shops POV.
Either way, if this guy is a lunatic or you just have a personality conflict I would stay away. There are too many other establishments online and/or storefronts that will treat you with respect.
True story, I actually had a similar issue with a dealer who was having a bad day at the Long Beach show earlier this year. Usually I attend as a dealer but I went at the last minute. I was only going to be there the 2nd and/or 3rd days. So I had a regular badge on (Sadly, I do notice that I get much better treatment when wearing a dealer badge) BTW, I talking about courtesy, of course pricing will be better.
Anyway, I walked up to a large glass case and it said "Morgan Dollars for sale - $100 each”. The tray was filled with PCGS Certified Morgan Dollars. In the tray above the sign was an 1892-CC Morgan Certified by PCGS in MS64. I looked at the guy and said with a little smile "I’m guessing it's safe to say that this 1892-CC is not $100?" I was just trying to get a little chuckle out of him and start a conversation but what I got surprised the daylights out of me.
Obviously, the way I looked, the way my statement came across or what he ate for breakfast really rubbed him the wrong way because he then said in a very serious tone: “Only a fool would think that coin was $100.” This response surprised me and I said, “Excuse Me?” I’m sure my voice showed some surprise and sharpness but I wanted to give him an opportunity to amend his previous response. He repeated his first statement and then added, “Besides, it’s in the tray right above it.” He seemed to be in such a foul mood, I responded by saying “I wasn’t trying to offend you” he responded by saying “No offense taken, I don’t sell to fools anyway you may take your business elsewhere!”
I was shocked but I was also ticked
There was no yelling or profanity but I thought this was an unbelievable conversation. I took one of his flyers placed it in my bag and walked away (I wanted to remember this guy and not do business with him). Fast-forward to the Santa Clara show this year.
I was walking by a large freestanding booth with no name towards the back of the show. In one of the cases were about 15 smoking Morgan Toners. Next to Lincoln cents this is something I really like. There was no one there so I figured I would come back later. I swung by about 45 minutes later and asked him if I could see the toned Morgans. He was on the other side of his booth but as he came closer he began to look familiar. As he approached the case to pull the coins out for me, I looked at him again and asked him if he was CAL National Coin? He said yes. I then said, "Oh, I guess we can't do business!"
I would much rather do business with people I enjoy and appreciate, life is too short. I did expect this story to go on for this long. If you are still reading…THANK YOU and have a great holiday.
Rob
"Those guys weren't Fathers they were...Mothers."
I'm follwing this thread waiting for Andy Rooney to say, "And now...the REST of the story!!!"
Todd
Linky
<< <i>Another board, same topic.
Linky >>
Rob
"Those guys weren't Fathers they were...Mothers."
<< <i>
<< <i>"I have learned that it is impossible to judge by looks alone how financially wealthy somebody is. Often times it's the folks you would least expect to have loads of money who are the ones who actually do."
Sam Walton, founder of Walmart was a billionaire who drove around in a beatup looking pickup truck, dressed casually and often ate
at fast food places. If you didn't know who he was you never would have guessed by outward appearances. >>
Soo true. As a matter of fact when they opened up our Walmart many years ago he was there sacking bags of all things. Was a real treat to get the meet the man. I was very young, but my mom tells me fond things about him. Needless to say I bet he would be soo displeased at what walmart has become. >>
From a 2.5yr former Wally-Mart employee who was shoved in their "Arkie Meat Grinder", I must concur entirely. In fact, when I was there I was one of those employees who was in favor of the company going union because I got sick and tired of the never-ending browbeating management was doing to me. I can tell you stories about the company. If Sam Walton was still around today, guess what would really hit the fan?
<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM
Well, if someone is calling them, it isn't me. He knows my home number. If he says it's me, it is a lie...I've been out shopping all day (lame!).
-Paul
-Paul
Oh, and Jimdepot, I made the board on both of the message boards I am a member of. I want to let as many people as I can know about the way i was treated at A-Coin.
<< <i>
<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM
Well, if someone is calling them, it isn't me. He knows my home number. If he says it's me, it is a lie...I've been out shopping all day (lame!).
-Paul >>
There is always two sides to a story. How many sides have we heard?? I'm not saying you're right or wrong, but I like to get the whole story.
<< <i>Another board, same topic.
Linky >>
<< <i>Could there really be another side to this story?? >>
My suspicious nature says: YES
<< <i>Or it could be he isn't at his computer ever second of the day. I know there are two sides to every story but this seems to be a common occurence in the coin industry. I'm only 30 years old but look like a 19 year old. To top it off, I'm a cop, and when I'm not at work I don't dress like a cop would so that people don't recognize me. In layman's terms, I sorta look like a hoodlum..... When I walk up to a coin table or go into a coin shop I get the evil eye from the owners, but I understand.... HOWEVER...even though they talk to me, when they do, and find out I know a little bit about coins and I have money to spend they still will have nothing to do with me. Now when I am at work I can go to the same dealer and talk to him (this time I have dress clothes and a tie on) and he's ready to do business.... These are merely personal experiences from my little world and do not reflect society as a whole. Now I do have one main coin shop I go to and these guys are wonderful. I help them out and they help me out. Good bunch of guys, so if you are ever in NC check out Rowan Coin and Collectibles. Tell them Todd sent ya!
I'm follwing this thread waiting for Andy Rooney to say, "And now...the REST of the story!!!"
Todd >>
<< <i> I know there are two sides to every story but this seems to be a common occurence in the coin industry. >>
Son, sadly, this is a common occurence throughout life. Grow some thick skin and get used to it happening.
-Paul
<< <i>Son, sadly, this is a common occurence throughout life. Grow some thick skin and get used to it happening >>
Are you kidding? What he went through (based on his side of the story) is anything BUT common. He should never get used to this happening as countless other forum members have pointed out. Your tone with him sounds just like the idiot dealer he had to put up with.
<< <i>You should have pulled out your cash and said "pitty..Ill spend my money elsewhere then" and walk out.
Same thing at some shows...people see a young kid and assume they don't have any money. Bad assumption on there part...I know my fair share of YNs that have more spendable cash than most adults.
>>
It's a terrible assumption to make and one that happens to most YN's I would assume (myself included). There is nothing as sweet as flashing a wad of cash on your way out the door.
<< <i>
<< <i>You should have pulled out your cash and said "pitty..Ill spend my money elsewhere then" and walk out.
Same thing at some shows...people see a young kid and assume they don't have any money. Bad assumption on there part...I know my fair share of YNs that have more spendable cash than most adults.
>>
It's a terrible assumption to make and one that happens to most YN's I would assume (myself included). There is nothing as sweet as flashing a wad of cash on your way out the door. >>
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
My Jefferson Nickel Collection
Um, what?
-Paul
<< <i>Why is it that collectibles seem to attract some of the most twitchy, socially maladjusted people in the population? Before you get your panties in a bunch at my generalization, please hear me out:
I also collect stamps and have the occasion to hit stamp shows and dealers, and if there's one thing both coin and stamp collecting have in common, it's the seemingly high percentage of participants that are about 3 degrees off-center (and yes I include myself in that population
Is it that the retail or show experience sours them to the world at large?
Or does collecting naturally attract the obsessive compulsive socially awkward?
Don't get me wrong, I know plenty of dealers that are great guys as well (I consider my local dealer one of them) that are very outgoing and realize that being polite and engaging is important when it comes to customer service, but I'm not always sure they're in the majority.
When I first started collecting coins in the early '90s I was pi$$ poor and could only spend a few bucks (literally) at a time with my local dealer. Nevertheless, he encouraged me. Fast forward 15 years, and while I am by no means anywhere near the top of his list of clients, I spend $5K+ a year in his shop. What started as pain-in-the-ass mickey mouse purchases has grown to something a bit more substantial (I'm still a pain in the ass though).
My local dealer has said on more than one occasion that the nickel and dime customer of today may want to spend ten grand in a few years... or have an inheritance to displose of... or may have someone ask them who to come to... you just never know. >>
Twitchy... I like that... I've often wondered the same.
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
<< <i>Well , I just called and the person answering the phone told me that this young kid was on the phone leaving profanities on the answering machine. Coinkid , is this true? remember --TREAT PEOPLE HOW YOU WANT TO BE TREATED! I'm not trying to defend this CHIP PERSON AS HE TRULY SOUNDS LIKE AN ---HOLE. please tell us did you leave a nasty message and what did you say? Also the person answering the phone said that CHIP would be in at 11:00 AM
If the caller had a low, masculine voine, it was probably me - telling Chip he was an f-ing a-hole
Seriously, though - we've many of us been treated like this, so it's not entirely unbelieveable... Especially with all of the twitchy coin folks out there
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
I asked a friend who lives here in Jacksonville (he's like 45) to go and ask to see exactly what i asked to see. he told me that he went and it was BUSY and Chip let him see exactly what he wanted....My friend just said thanks and walked out (He doesn't like them either).
-Paul
<< <i>Here's an update:
I asked a friend who lives here in Jacksonville (he's like 45) to go and ask to see exactly what i asked to see. he told me that he went and it was BUSY and Chip let him see exactly what he wanted....My friend just said thanks and walked out (He doesn't like them either).
-Paul >>
Uhmmmmm, OK.
-Paul
Either way, the whole reason I made this board was to let people know what jerks these guys are and how they like to rip people off....
-Paul
<< <i>All I want is for people to call and ask why the guy was such a jerk to me.....I don't want them harassing them, although I couldn't care less if they did.
Either way, the whole reason I made this board was to let people know what jerks these guys are and how they like to rip people off....
-Paul >>
Duh!! Calling them about this matter IS harrassment.
<< <i>Anyways, I've had some previous problems with them before, such as them selling me coins that were cleaned when they didn't warn me about it (I was younger) and much of their coins are overpriced. Anyways, getting back today, >>
The reason I ask about the previous contacts, is because we may have to leave "today" for a moment, and get back to some of these other "problems", in order to get a better understanding or context of how and why this latest incident took place.
Let me say that I'm financially sound- I don't need a handout, I may not have a lot of 'extra' money to burn- but to tell me over the phone that it would be to MY advantage to come in AFTER the holidays to look at coins because they have limited space that houses jewelry? SO WHAT!!
I believe the lowest price on any Morgan in a 7 holder is a solid 900 bucks- what fool would tell you wait til next year?
For what its worth- I believe the kid- the shop sounds like a scam on old folks.
and I really don't care to hear crap that I was calling after hours- he answered the phone- bells should have lit up when anyone asks about large money coins or jewelry for that matter- hell I would open my shop on a Sunday if I knew a buyer was coming to me to spend some large money.
my call was free!!!!
<< <i>Haha...But the thing is, every time I went in there, I'd usually buy $75+ worth of stuff. I spent $300 there on ONE coin.....
-Paul >>
Paul,
I am not saying your right or wrong regarding this issue (frankly, I feel you have a very legitimate issue). I hope the forum doesn't jump on me for what I am about to say. But in reading the statement that you wrote above, I think there a several things that should be said:
There are players in this market at all levels. You never know what is going to make someone’s day. In addition, you never know what is considered a large transaction. I guarantee that my definition of a large transaction is at least 3 or 4 zeros short of Legend's definition.
My point, someone said that if your spending $3-5 each time you drop in that is nothing. Then you replied with the above statement. That's all I am trying to say is the numbers you posted above could still be considered chump change to these guys. Do I think they are making a big mistake if that is their attitude? Absolutely! As a 17 year old purchasing this much on coins now, leads me to believe that from a business standpoint you are a client with incredible potential and should not be overlooked. But as someone who works with small to medium businesses (SMB) all day, you would be frightened at how many SMB owners truly don't get it.
But with all that said the best dealers/business owners are not looking for the biggest deals they are looking for the right relationships. They want customers that are reasonable and enjoyable to work with, that allow them to make a profit. They are also looking for clients like you with great long term potential.
My advice to you is: Don't let one bad dealer with a worse business model quench your passion for the hobby if all you said is 100% correct. Walk away, you have outed him and people even if they are unsure will approach him with your story in the back of their mind which I believe was your intended goal.
Above all have a great holiday!
Rob
"Those guys weren't Fathers they were...Mothers."
<< <i>Well, I just spoke to Chip- he seemned flustered cuz he is trying to put away the jewelry cases for the nigh- shop closes at 4. Told him I'm looking for high end Morgans- in the 67/68 range and wanted to know if it would be worth my time coming in.....
Let me say that I'm financially sound- I don't need a handout, I may not have a lot of 'extra' money to burn- but to tell me over the phone that it would be to MY advantage to come in AFTER the holidays to look at coins because they have limited space that houses jewelry? SO WHAT!!
I believe the lowest price on any Morgan in a 7 holder is a solid 900 bucks- what fool would tell you wait til next year?
For what its worth- I believe the kid- the shop sounds like a scam on old folks.
and I really don't care to hear crap that I was calling after hours- he answered the phone- bells should have lit up when anyone asks about large money coins or jewelry for that matter- hell I would open my shop on a Sunday if I knew a buyer was coming to me to spend some large money.
my call was free!!!! >>
Morganhunter and Paul,
Assuming that what you said above is completely accurate, this is the exact type of response I would expect out of a small business with no growth plan and no longterm goals. Here is a guy who literally is concerned with waking up, opening the shop and closing on a daily basis. The sad thing is, other than a customer coming in and wanting Jewelry right out of the display case in front of ol Chip that is marked up 1000% everything else is probably an annoyance including answering the phone while placing the jewelry back in the safe!
Rob
"Those guys weren't Fathers they were...Mothers."
With that said, I ran a B+M for 7 yrs. The majority of my clients were kids. Each one was treated the same, with kindness and respect regardless if they were spending 1.00 or 100.00. Many would come into the shop and spend only a dollar and were treated fairly. When they did get a windfall they spent that with me too. They also would send the parents in for gift certs and the like. The idot that said 'we could get a 20.000 dollar sale' is living in a dream world.
I am sorry that this happened to you kid.
Steve
<< <i>
<< <i>Let me guess what the "Big-A" stands for??
Hahaha...I think I have a good guess. >>
Anatomy; or parts thereof?
-Paul
coinkid855, I suspect there is much more to this story than what you have told us. You seem too eager to compel others here to call up and give the shop a rough time. We only have your side of the story.... while you very well may be on the up and up.... and truely a YN as you have stated..... I will have to reserve my judgement for the shop until there is another side presented. A one sided story is not IMO enough to condemn this business......
<< <i> I'm follwing this thread waiting for Andy Rooney to say, "And now...the REST of the story!!!"
Todd >>
I think you mean Paul Harvey...not Andy Rooney
<< <i>See, Morganhunter had the same experience. Chip is a jerk
-Paul >>
Really?
Put yourself in the same shoes. How would you react to call after call harassing you about something someone said on an internet forum. For all anyone knows, your story could be true or could be false. My inclinations are running to the side of not true or lacking in truthful fact.
What if, all of a sudden, these same people at the coin shop started calling you constantly over some trivial matter?? I think you'd be pissed. And rightfully so.
Fine, you got treated like crap by a dealer. Who hasn't?
You posted your story here. Fine.
Now you asking for people to call and harass the guy. Oh wait, you didn't ask people to do so but you don't mind if they do which tells me that was clearly your intention.
Ever hear of telephone harassment?
Anyone that would condone the calling and harassing, that asks for people to call and harass, or that actually does call and harass this guy is a better person why?
Post your story and let people comment on it without resorting to elementary school games on the phone.
Why don't you call this dealer, Chip was it?, and ask him to join here and post HIS version of the events. I'd like to hear those as well as about some of the calls from some of the members here. Certainly some of the simple calling features are available to him and maybe he could post some names along with some comments from same.
Now that would be fun!
<< <i>Anyways, I've had some previous problems with them before, such as them selling me coins that were cleaned when they didn't warn me about it (I was younger) and much of their coins are overpriced. Anyways, getting back today, >>
Paul, you have a history with this dealer. He even has your phone number. Not that I doubt some of the things you are saying about him here, but it's not like a first time visit kind of thing. How were you treated the FIRST time you went to his shop. You say there were problems before. Were you treated like dirt the FIRST time? - the first three times? - the first ten times? - every time you went there? If so, why did you continue going back? Why does the dealer have your phone number (bid board, check, caller i.d.)??? We don't know anything about all your previous visits leading up to this. We don't know what transpired then and how it affected or may have contributed to the store owner's attitude/behavior towards you the other day.
Let's stop and take a breather for a moment.
First off. While I said he has my number, I did not give it to him. Yesterday, after Chip hung up on me, he called me back. I assumed that they have caller ID, and this is how he called me back.
Secondly. I have NOT asked people to call to harass. I made a joke, and if someone took me literally, then I suppose that was my fault. Either way, what I really want is for people to call and simply tell them that they think what they did is wrong.
Finally, I don't care if you call them. I just don't want people shopping with them. I suppose it's my way of getting back at them for my mistreatment.
That's about it I think.
-Paul
-Paul