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Unbelievable....you may want to block this guy.......UPDATE 4/23/09 in first post...WE WIN

I got a chargeback this morning in my paypal account for over $ 1400.00........

This guy bought a BIN of (61) 2008 w ASE's @ 23.95 each...............on 5/2/08...yes.....8 months ago.

His ID is " liquidationdealers " The buyer left this feedback after the purchase........"Great seller. Just as described and great value. A++++++

Any suggestions on the best way to handle this would be appreciated.

This is from paypal...

Details:
A chargeback has been filed against this transaction. The buyer indicated to their card issuer that the goods or services purchased were either damaged or not as described.

Ultimately, it is the card issuer’s decision whether the buyer’s chargeback is valid. If you believe that this chargeback is unwarranted, PayPal’s team of chargeback specialists would like to help you put together a case to submit to the card issuer. This expert assistance is one of the unique benefits of using PayPal.

To begin responding to this chargeback, click the "Resolve" button below.

While this case is being investigated, we have placed a temporary hold on the disputed funds.

Response deadline: Please respond within 10 calendar days of the filing date of this chargeback.



UPDATE 2/10/09

My local P.O........image

This thing is still pending, the OP has my coins and paypal has my money, on a bright note after a month now of searching, the local Post Office here has found the tracking number of my package,
(I still have not found the receipt)

With the number and additional info that the P.O. will have tomorrow I still have a chance to win this I believe and I have notified paypal of the shipping number.

Below is the info from the online track & confirm,

Label/Receipt Number: RE38 4342 172U S
Status: Delivered

Your item was delivered at 1:26 pm on May 09, 2008 in DULUTH, GA 30096. A proof of delivery record may be available through your local Post Office for a fee.

Additional information is stored in files offline.

A request to restore this information has been submitted and is currently pending.



image UPDATE 4/23/09................Just Got This From Paypal.............image

We are pleased to inform you that we have successfully disputed chargeback
case #PP-614-655-147. The buyer's card issuer has decided in your favor
and within seven days you will receive reimbursement for $1,460.51 USD.

«13

Comments

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    CasmanCasman Posts: 3,935 ✭✭
    Speechless...image
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    dantheman984dantheman984 Posts: 861 ✭✭✭
    8 Months ago??? What a joke!!image
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    pendragon1998pendragon1998 Posts: 2,070 ✭✭✭
    What a nightmare...blocked
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    LanLordLanLord Posts: 11,706 ✭✭✭✭✭
    Sorry about your difficulty. I've never understood why people would leave money in their paypal accounts when there have been many stories of this nature (although not this long).

    PayPal just seems like a scheme that needs to be taken down.
  • Options
    Do not click on links in that email.........

    Contact PayPal thru the internet yourself , and see if anything is going on .

    That email could be pfhishing..........




    Dan
    Fishing is not a matter of life and death.......It's much more important than that........
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>Sorry about your difficulty. I've never understood why people would leave money in their paypal accounts when there have been many stories of this nature (although not this long).

    PayPal just seems like a scheme that needs to be taken down. >>



    cleaning out your account wouldn't help unless you close it out and don't link it to anywhere. --Jerry
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    slipgateslipgate Posts: 2,301 ✭✭


    << <i>Do not click on links in that email.........

    Contact PayPal thru the internet yourself , and see if anything is going on .

    That email could be pfhishing..........




    Dan >>



    +1 This sounds like a classic phishing scam! You click "resolve", it takes you to "paypal", where you login, but of course it doesn't work the first time, then they have your paypal info and login and steal all your money.
    My Registry Sets! PCGS Registry
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    CoinspongeCoinsponge Posts: 3,927 ✭✭✭


    << <i>

    << <i>Do not click on links in that email.........

    Contact PayPal thru the internet yourself , and see if anything is going on .

    That email could be pfhishing..........




    Dan >>



    +1 This sounds like a classic phishing scam! You click "resolve", it takes you to "paypal", where you login, but of course it doesn't work the first time, then they have your paypal info and login and steal all your money. >>




    Seems easy enough to verify. Just look in your paypal account activity and the chargeback will show up if it is real.
    Gold and silver are valuable but wisdom is priceless.
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    drwstr123drwstr123 Posts: 7,029 ✭✭✭✭✭
    Warning Will Robinson.....Warning!!!
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    OPAOPA Posts: 17,109 ✭✭✭✭✭
    I believe the time frame to file a dispute with the credit card has expired, unless they indicate fraud or a stolen card. Sounds "Phishy" to me
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
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    smokincoinsmokincoin Posts: 2,631 ✭✭✭


    << <i>I believe the time frame to file a dispute with the credit card has expired, unless they indicate fraud or a stolen card. Sounds "Phishy" to me >>


    I'm thinking the same here.
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    Worst I've ever heard of.............
    Blocked!
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    I went straight to my paypal account through ebay.........it's the real deal

    I only had about 600.00 in the account, it now shows -850.00.....
  • Options
    BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    Holy Cow... I'm beyond words on this one!!! image

    image
    imageimage
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • Options
    garsmithgarsmith Posts: 5,894 ✭✭
    eBay and PayPal giving one more reason not to use their services any longer
  • Options
    mbogomanmbogoman Posts: 5,157 ✭✭✭✭✭
    Unbelievable! And blocked.

    Question: Can Paypal pull the remaining $850 from your attached account? Or does it require your approval before they yank it?
  • Options
    slipgateslipgate Posts: 2,301 ✭✭
    I am really starting to hate Ebay due to all the institutional sellers and it being hard to find any deals because stores were just using ebay to sell at MSRP and above. And I thought ebay was trying to do something about that. But with the new Papal total BS, they are chasing away the smaller sellers that cannot afford to absorb that type of loss and soon it will just be another Amazon.

    If someone did that to me, I think I would pay them a personal visit!
    My Registry Sets! PCGS Registry
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    jmski52jmski52 Posts: 22,516 ✭✭✭✭✭
    I'm being 100% serious - I thought that there was a limited time that this could happen with a paypal account. The fact that it could happen at all is the reason that I let my ebay account go dormant and didn't refresh my cc with them.

    This simply confirms my belief that ebay is a crappy operation and that their forced use of paypal is nothing short of extortion.

    I'd be interested in Russ's comments on this one, because he seems to be able to navigate the ebay system better than most.
    Q: Are You Printing Money? Bernanke: Not Literally

    I knew it would happen.
  • Options
    tmcsr69tmcsr69 Posts: 1,307


    << <i>eBay and PayPal giving one more reason not to use their services any longer >>



    The way I read this, Paypal had nothing to do with this charge back and is offering to help fight it. I'm not a defender of Paypal by any means but it appears that no matter what venue was used to accept credit cards, this would have occured. There has to be some sort of time limit for filing claims through your credit card company and I have to believe this claim is pushing the limits. I would take Paypal up on their offer to help and see where it takes you.
    Crazy old man from Missouri
  • Options
    I don't understand how they can do a chargeback while the buyer still has the item. So now he has his $1400 and the 61 AE's.
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    I have full control of my money. Not paypal, no credit card BS. When I make a purchase, I write a check. If the merchant or seller doesn't like a check, I tell them too bad take it or leave it. Usually they take it.
  • Options
    CoinlearnerCoinlearner Posts: 2,464 ✭✭✭✭
    image.......If/when this happens to me, I will "eat" costs of a lawyer and my time to go after this "person" in EVERY legal way possible.
  • Options
    The seller has an $1100 item that a buyer filed a claim for. Maybe he did this to you because he needed money for the $1100 refund.



    Negative feedback rating $1100 receiver came "DOA"; Had to put a Paypal Claim for him to Refund Buyer:tuna2828 ( 108 [Feedback score is 100 to 499] )
    Dec-19-08 10:44

    *
    Reply by liquidationdealers (Dec-19-08 12:01):
    VERY UNREASONABLE BUYER. DAMAGED IN TRANSIT. WANTED $ BACK BEFORE RETURNED ITEM.

    NEW ONKYO TX-NR905 7.1 ch NETWORK RECEIVER BLACK * NR (#260318648389) US $1,009.01
  • Options
    WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Sorry this happened to you. A CC chargeback can be done basically anytime there is no time limit.

    Of course the bank could tell (the chargeback guy) to pound sand if too much time elapsed
    but for fraud there is no time limit.

    However if I was you I'd call the CC company that is doing the actual chargeback and see if I could speak to a supervisor
    there.

    If you had money in your PP account when this chargeback was initiated they will take it.

    Make sure you keep no funds in it, PP can not raid the account you tied it into.

    Steve

    Good for you.
  • Options
    WinPitcherWinPitcher Posts: 27,726 ✭✭✭


    I'm being 100% serious - I thought that there was a limited time that this could happen with a paypal account.


    Ski the buyer did not iniate the chargeback with paypal, you are right that ship had sailed.

    he initiated it with the credit card company.

    Steve
    Good for you.
  • Options
    This same thing happened to me a few months ago. Although it was just a $130 coin. Got glowing feedback, all was fine....until about 3 months later. Got a "chargeback" and paypal told me I now owed them $130!!! The feedback is not enough "evidence" to reverse the chargeback. A delivery confirmation number is however. I luckily still had the slip, and paypal reinstated my $130 within 5 mins of giving them that delivery conf #. Best of luck with this.
  • Options


    << <i>I have full control of my money. Not paypal, no credit card BS. When I make a purchase, I write a check. If the merchant or seller doesn't like a check, I tell them too bad take it or leave it. Usually they take it. >>



    Sending a check to an unknown buyer is like writing your credit card number and expiration date as well as the 3 number
    security code on a piece of paper. And sending to them.

    Your check contains the routing number and account number. That's all you need to make a purchase online.

    Also, if you cover the signature on the check. Run developing solution over the check. The ink will come off the check.
    Now the perp has a blank check with your signature. All he needs to do is fill in the blanks. The signature will match
    your bank records.

    Always write checks with Gel Ink pens. This is the only way to prevent this type of fraud. The Gel Ink soaks into the
    paper fibers and will not come out...

    Just a public FYI...

    check washing linky
  • Options


    << <i>

    << <i>I have full control of my money. Not paypal, no credit card BS. When I make a purchase, I write a check. If the merchant or seller doesn't like a check, I tell them too bad take it or leave it. Usually they take it. >>



    Sending a check to an unknown buyer is like writing your credit card number and expiration date as well as the 3 number
    security code on a piece of paper. And sending to them.

    Your check contains the routing number and account number. That's all you need to make a purchase online.

    Also, if you cover the signature on the check. Run developing solution over the check. The ink will come off the check.
    Now the perp has a blank check with your signature. All he needs to do is fill in the blanks. The signature will match
    your bank records.

    Always write checks with Gel Ink pens. This is the only way to prevent this type of fraud. The Gel Ink soaks into the
    paper fibers and will not come out...

    Just a public FYI...

    check washing linky >>



    So I guess it's best to spend an extra $1 for a money order.
  • Options


    << <i>However if I was you I'd call the CC company that is doing the actual chargeback and see if I could speak to a supervisor
    there. >>

    PayPal will not tell you who the buyer's CC company is.

    In addition, PayPal's Seller "Protection" Policy does not cover "not as described" claims. From PayPal's yser agreement:
    ________________________________________________________________________________________________

    11.1 What is PayPal seller protection?

    Protection for Claims, Chargebacks, or Reversals based on the following reasons:

    Unauthorized Payment
    Item Not Received

    Seller protection is available for transactions with buyers everywhere PayPal is accepted. Seller protection does not provide protection for Significantly Not as Described (SNAD) Claims, Chargebacks, or Reversals or for items that you deliver in person.

    11.3 What happens when a buyer files a Claim, Chargeback, or Reversal?

    PayPal will place a temporary hold on the funds in your account to cover the full amount of the Claim, Chargeback, or Reversal. If PayPal determines that the payment is covered by seller protection, we will release the hold and restore your access to the funds.

    If the payment is not eligible for seller protection, PayPal will remove the funds from your account and return the payment to the buyer. In addition, you will be responsible for PayPal’s Chargeback Fee, if applicable.

    ________________________________________________________________________________________________

    Note that last line- after they take the money away from you to give back to the buyer, they will also charge you an additional fee for their trouble.
  • Options


    << <i>So I guess it's best to spend an extra $1 for a money order. >>



    That's what I do....
  • Options
    UtahCoinUtahCoin Posts: 5,345 ✭✭✭✭✭


    << <i>

    << <i>Sorry about your difficulty. I've never understood why people would leave money in their paypal accounts when there have been many stories of this nature (although not this long).

    PayPal just seems like a scheme that needs to be taken down. >>



    cleaning out your account wouldn't help unless you close it out and don't link it to anywhere. --Jerry >>




    The key to protecting yourself is to daily clear the money from your PP account to your designated checking account. Then as soon as it shows up in your checking account, transfer it to another checking or savings account that PP doesn't know about. And, rather than have one of your credit cards linked to your PP account, go get a prepaid Debit Card with maybe $20 on it and link it to your PP account.

    Works for me...
    I used to be somebody, now I'm just a coin collector.
    Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
  • Options
    OPAOPA Posts: 17,109 ✭✭✭✭✭
    FYI ... I believe charge backs are covered under reg CC. The issuer can initiate a chargeback within 180 days after the transaction is settled.
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • Options
    Classic. This is a perfect example of why PayPud sucks.

    Very sorry to hear about this Sumo..
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
  • Options
    I had purchased a pre-sale on a case of football cards. A few months passed and still nothing.
    My cc company said after 60 days they could no longer do anything. When I showed up on
    their doorstep I was refunded. ($1,002)
  • Options
    CoinspongeCoinsponge Posts: 3,927 ✭✭✭
    This guy bought a BIN of (61) 2008 w ASE's @ 23.95 each...............on 5/2/08...yes.....8 months ago.

    Details:
    A chargeback has been filed against this transaction. The buyer indicated to their card issuer that the goods or services purchased were either damaged or not as described.



    How in the world could 61 2008 w ASE's be damaged or not as described? Did you find out the particulars on the complaint? Was the buyer totally silent prior to the chargeback?

    Gold and silver are valuable but wisdom is priceless.
  • Options
    SUMORADASUMORADA Posts: 4,797
    How in the world could 61 2008 w ASE's be damaged or not as described? Did you find out the particulars on the complaint? Was the buyer totally silent prior to the chargeback?

    This is the first time I have heard anything....
  • Options
    gecko109gecko109 Posts: 8,231


    << <i>

    << <i>

    << <i>Sorry about your difficulty. I've never understood why people would leave money in their paypal accounts when there have been many stories of this nature (although not this long).

    PayPal just seems like a scheme that needs to be taken down. >>



    cleaning out your account wouldn't help unless you close it out and don't link it to anywhere. --Jerry >>




    The key to protecting yourself is to daily clear the money from your PP account to your designated checking account. Then as soon as it shows up in your checking account, transfer it to another checking or savings account that PP doesn't know about. And, rather than have one of your credit cards linked to your PP account, go get a prepaid Debit Card with maybe $20 on it and link it to your PP account.

    Works for me... >>



    Thats not a solution. If he did this, sure he would have retained the $600 that paypal took from him, but he would no longer be able to do business using paypal, and thats a REAL problem right now if you sell extensively on ebay!
  • Options
    jmski52jmski52 Posts: 22,516 ✭✭✭✭✭
    Ski the buyer did not iniate the chargeback with paypal, you are right that ship had sailed.

    he initiated it with the credit card company.


    Ok, I get it. paypal is just like ebay, "only a conduit" No responsibility, just added cost.

    I get it clearly. A straightforward case of credit card fraud. I get it.

    PayPal will not tell you who the buyer's CC company is.

    No kidding? They can aid & abet outright theft, but they can't help you get it back? That's just terrific.

    And the only way to prevent it is to jump through a bunch of other hoops with a network of accounts that have to be cleaned out every day, lest they get cleaned out by some jerk that already got your stuff?

    ebay, paypal = crap
    Q: Are You Printing Money? Bernanke: Not Literally

    I knew it would happen.
  • Options
    SUMORADASUMORADA Posts: 4,797

    This is the company that bought the ASE's from me and is the paypal account holder, LINK
  • Options
    CoinspongeCoinsponge Posts: 3,927 ✭✭✭
    Have you called them and asked them what is going on? My first thought would be that a professional company would not commit an outright fraud. Maybe there is some mistake or misunderstanding.
    Gold and silver are valuable but wisdom is priceless.
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    ArtistArtist Posts: 2,012 ✭✭✭
    Be careful -

    I recently sold a guitar on Ebay that arrived damaged - rather than recognize this fact, John Q. Buyer files an "item not as described" case against me in Paypal.

    I had already transfered the payment to my bank account when this happened, so when I logged onto Paypal, it showed I had a negative balance - okay fine.

    Eventually UPS promised to settle the claim, and so I issued a refund - my assumption being that I could leave the negative balance in my Paypal account until the check from UPS arrived - NOT!! PAYPAL TOOK FUNDS DIRECTLY FROM MY BANK ACCOUNT WITH ANY EXPLICIT AUTHORIZATION TO COVER THE BALANCE!!! I came very close to bouncing my mortgage check as a result.

    *

    The story has a happy ending though: after promising to pay my claim in full (and this was a $2,500.00 guitar...) UPS asked me for a repair quote. Unfortunately, the damage the guitar sustained was to the finish, and as similar to how it is with coins, you cannot really do anything to 'improve' damage to a guitar's original finish without causing even greater loss of value. Long story short, UPS, had me get a quote for refinishing the guitar ($700.00,) and then had me substantiate the value loss the guitar would incur ($1,250.00) for being refinished, and then cut me a check for the total $1,950.00 plus they let me keep the guitar (that even with it's finish impaired is still worth $1,750.00++) so in the end I came out more than $1,000.00 ahead.
  • Options
    SUMORADASUMORADA Posts: 4,797
    How do they expect me to answer this?
    I did not put the smileys in there they just popped up when I pasted the message.?
    From paypal.........


    We were recently notified that one of your buyers filed a chargeback by
    asking their credit card company to reverse a payment made to you on May 2,
    2008.

    The buyer claims that the item was damaged on receipt or is significantly
    not as described. The credit card company wants additional information from
    you about this transaction.

    -----------------------------------
    Transaction details
    -----------------------------------


    Buyer's NameimageZiner Apparel Co.
    Buyer's Emailimagejneoru@hotmail.com
    Buyer's Transaction ID: 2WY08776J43037403

    Transaction Date:May 2, 2008
    Transaction Amount:-$1,460.95 USD
    Case #imageP-614-655-147
    Your Transaction ID: xxxxxxxxxxxxxxx

    Chargeback is a process initiated outside of PayPal by the credit card
    holder, and the outcome of the chargeback is decided by the credit card
    company, not by PayPal.

    One of the unique benefits of using PayPal is that we help you fight
    unwarranted chargebacks.

    -----------------------------------
    What to do next
    -----------------------------------

    Please log in to your PayPal account as soon as possible and visit the
    Resolution Center to provide the following information about this
    transaction, if available:

    - Evidence that the merchandise/service was as described
    - Evidence that you attempted to resolve the issue with the buyer
    - Evidence that the buyer didn't try to contact you to resolve the problem
    - Evidence that you provided a replacement to the buyer

    Please submit your response within 10 calendar days of the date of this
    email, so that we can help dispute this chargeback for you. The credit card
    company determines chargeback timeframes and outcomes. Once PayPal sends
    the credit card company your information, it may take up to 75 days for the
    credit card company to make a final decision.

    Because the credit card company has received a chargeback on this
    transaction, we may place a temporary hold on the funds associated with
    this transaction until this case is resolved.

    For more information about how to protect your funds against chargebacks,
    go to:
    https://www.paypal.com/uschargebacks

    -----------------------------------
    Other Details
    -----------------------------------

    There are no other details regarding this transaction at this time.

    Sincerely,

    PayPal
    Chargeback Department
    Email: chargeback-response@paypal.com
    Fax: 402-537-5755


    CBimageP-614-655-147:R1:USD1460.95:01/09/2009:2WY08776J43037403


    ----------------------------------------------------------------

    PayPal Email ID PP767
  • Options
    RussRuss Posts: 48,515 ✭✭✭
    This has nothing to do with PayPal and everything to do with a slimeball buyer who is in a financial crunch and decided to commit fraud to cover his own problems. Exactly the same thing can happen if the credit card were accepted directly. In fact, some CSRs at card issuers ecourage the cardholder to do this when they can't pay their bill. This type of activity always increases when the economy tanks.

    SUMORADA,

    Go study up on what is known as "theft by conversion". Once you've done that, formulate a letter to this buyer as well as letters to his local District Attorney, local law enforcement, and the USPS postal fraud division, and start putting the heat on him.

    Russ, NCNE
  • Options
    LALASD4LALASD4 Posts: 3,602 ✭✭✭
    Just say that you were never contacted by the buyer.

    Ask why the buyer took 8 months before reporting any damaged? This part does not make any sense.
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • Options
    greghansengreghansen Posts: 4,301 ✭✭✭
    The key to protecting yourself is to daily clear the money from your PP account to your designated checking account. Then as soon as it shows up in your checking account, transfer it to another checking or savings account that PP doesn't know about. And, rather than have one of your credit cards linked to your PP account, go get a prepaid Debit Card with maybe $20 on it and link it to your PP account.

    You have given this advice before and I always thought it was too much of a hassle to mess with. Not anymore. I'm going to follow this procedure to the letter. Sounds like the way to go to prevent any chance of some goffball causing trouble or worse; actually financial loss.

    Greg Hansen, Melbourne, FL Click here for any current EBAY auctions Multiple "Circle of Trust" transactions over 14 years on forum

  • Options
    CasmanCasman Posts: 3,935 ✭✭
    - Evidence that the merchandise/service was as described
    - Evidence that you attempted to resolve the issue with the buyer
    - Evidence that the buyer didn't try to contact you to resolve the problem
    - Evidence that you provided a replacement to the buyer



    He left feedback regarding #1

    #2 is premature and untimely as you were never notified of an issue.

    #3 is stupid, Produce evidence of a non-event?

    #4 does not apply.

    Lastly I thin the smilies are replicated codes ie ; , "")) etc...

    The whole thing stinks and I'm with Russ on this one, guys a scammer...
  • Options
    droopyddroopyd Posts: 5,381 ✭✭✭


    << <i>Sorry this happened to you. A CC chargeback can be done basically anytime there is no time limit. >>



    Generally, a cardholder has only 2 months after the statement on which a charge appears to initiate a chargeback or otherwise contest the charge.
    Me at the Springfield coin show:
    image
    60 years into this hobby and I'm still working on my Lincoln set!
  • Options
    RussRuss Posts: 48,515 ✭✭✭


    << <i>Generally, a cardholder has only 2 months after the statement on which a charge appears to initiate a chargeback or otherwise contest the charge. >>



    Depends on issuer. With Amex, it's basically forever.

    Russ, NCNE
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    Billet7Billet7 Posts: 4,923 ✭✭✭
    Sorry man, are you sure it isn't a scam?
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    BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    Have you called PAYPAL and EBAY yet image
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!

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