Home U.S. Coin Forum

Turnaround times

17810121315

Comments

  • dbtunrdbtunr Posts: 614 ✭✭✭
    Originally posted by: bestday

    Originally posted by: dbtunr

    Originally posted by: RMLTM79

    This sums it up at PCGS. Makes me not want to collect anything anymore. 2 months for this. It's not even centered right!! lol Complete joke.



    http://s172.photobucket.com/us...pg.html?sort=3&o=7



    Copy and paste. Forgot how to post pics.



    So I send it back to PCGS just for a correct label and reholder. Going on day 40 and nothing. By Bye PCGS for good!!




    excuse my ignorance, what is wrong with the pictured coin?









    WoW !!







    I was referring to the centering

  • RMLTM79RMLTM79 Posts: 549 ✭✭✭
    In terms of the centering, that's just my OCD kicking in. The lines on the label are not perfectly centered with one another. Not a big deal and probably shouldn't have mentioned it.
  • BubbleheadBubblehead Posts: 1,621 ✭✭✭
    I've been silently watching everyone's anxiety over slow times... My submission was logged in 16 May. World Economy. While checking for grades earlier, I was gratified to finally have my grades posted! I dunno, something over 78-9 days? But, I have to say I AM ONE SUPER HAPPY CAMPER! Of course, we all feel our raw submissions will do good and typically, I am disappointed. Not this time! 10 of 12 coins certified MS66. THANKS PCGS!
  • cupronikcupronik Posts: 773 ✭✭✭
    Perhaps economy times are improving. My submission was logged in 7/13/16 and grades posted today.
    Overall, I'm satisfied.
  • BarndogBarndog Posts: 20,497 ✭✭✭✭✭
    Wow, just checked the PCGS estimates/statistics for turnaround time. WAY, WAY longer than the times printed on the submission forms!



    Estimated Turnaround Times from PCGS Statistics page:

    Standard & Secure U.S.



    Express 7

    Regular 29

    Economy 45







    And what do the PCGS submission forms estimate? See below:



    Express 5

    Regular 15

    Economy 20-30



    So "express" is 40% later than estimated on the submission forms; regular is about DOUBLE the estimated times printed on the forms; and economy is 50% longer to more than double the time longer than the time printed on the submission forms.



    I'm sure people who are waiting double the time printed on the forms are receiving some sort of email of explanation from PCGS, since that would be the right thing to do.

  • DollarAfterDollarDollarAfterDollar Posts: 3,214 ✭✭✭✭✭
    Ummmmmmm, nope Barndog, that's not how it works.
    If you do what you always did, you get what you always got.
  • dbtunrdbtunr Posts: 614 ✭✭✭
    Originally posted by: Barndog

    Wow, just checked the PCGS estimates/statistics for turnaround time. WAY, WAY longer than the times printed on the submission forms!



    Estimated Turnaround Times from PCGS Statistics page:

    Standard & Secure U.S.



    Express 7

    Regular 29

    Economy 45







    And what do the PCGS submission forms estimate? See below:



    Express 5

    Regular 15

    Economy 20-30



    So "express" is 40% later than estimated on the submission forms; regular is about DOUBLE the estimated times printed on the forms; and economy is 50% longer to more than double the time longer than the time printed on the submission forms.



    I'm sure people who are waiting double the time printed on the forms are receiving some sort of email of explanation from PCGS, since that would be the right thing to do.







    Have you read the thread or just trying to stir the pot?

  • jdimmickjdimmick Posts: 9,691 ✭✭✭✭✭
    Here's one for ya"


    July 7 econ posted today, (wasn't expecting it) because :

    June 15 econ still nothing. Called again today, said nothings wrong, its still waiting in the wings, CS said they take several out of order at times.

    jim
  • BarndogBarndog Posts: 20,497 ✭✭✭✭✭
    Originally posted by: dbtunr

    Originally posted by: Barndog

    Wow, just checked the PCGS estimates/statistics for turnaround time. WAY, WAY longer than the times printed on the submission forms!



    Estimated Turnaround Times from PCGS Statistics page:

    Standard & Secure U.S.



    Express 7

    Regular 29

    Economy 45







    And what do the PCGS submission forms estimate? See below:



    Express 5

    Regular 15

    Economy 20-30



    So "express" is 40% later than estimated on the submission forms; regular is about DOUBLE the estimated times printed on the forms; and economy is 50% longer to more than double the time longer than the time printed on the submission forms.



    I'm sure people who are waiting double the time printed on the forms are receiving some sort of email of explanation from PCGS, since that would be the right thing to do.







    Have you read the thread or just trying to stir the pot?





    why would I read hundreds of posts? image



    I read the OP and answer it: What's going on at PCGS these days besides a lot of business? Turnaround times for Economy are painfully slow! Still waiting on results from an order rec'd in Mid May. Anyone waiting longer than May 17th? Two months is a bit long imho.

  • bestdaybestday Posts: 4,239 ✭✭✭✭
    Originally posted by: dbtunr
    Originally posted by: Barndog
    Wow, just checked the PCGS estimates/statistics for turnaround time. WAY, WAY longer than the times printed on the submission forms!

    Estimated Turnaround Times from PCGS Statistics page:
    Standard & Secure U.S.

    Express 7
    Regular 29
    Economy 45



    And what do the PCGS submission forms estimate? See below:

    Express 5
    Regular 15
    Economy 20-30

    So "express" is 40% later than estimated on the submission forms; regular is about DOUBLE the estimated times printed on the forms; and economy is 50% longer to more than double the time longer than the time printed on the submission forms.

    I'm sure people who are waiting double the time printed on the forms are receiving some sort of email of explanation from PCGS, since that would be the right thing to do.



    Have you read the thread or just trying to stir the pot?



    image

  • RMLTM79RMLTM79 Posts: 549 ✭✭✭
    Originally posted by: jdimmick
    Here's one for ya"


    July 7 econ posted today, (wasn't expecting it) because :

    June 15 econ still nothing. Called again today, said nothings wrong, its still waiting in the wings, CS said they take several out of order at times.

    jim


    Makes you think they lost your coins don't it? I keep checking thinkin "ok, there's no way it's gonna take longer than this" but what do I see? In process, in process, in process. That's all I ever freakin see. I feel bad about your June 15 submission, that's just horrible.
  • machoponchomachoponcho Posts: 355 ✭✭✭
    I had another U.S. Modern tier submission get graded in about 3 weeks. PCGS is doing fine with the Moderns. My Economy and Regular submissions are in a log jam, though.
    I have existed since the creation of this world and will exist until its end. Only my form will change. For these 80 human life years, I have the benefit of having a functioning body and consciousness. I will not waste this opportunity.
  • TPRCTPRC Posts: 3,789 ✭✭✭✭✭
    I received grades on a 7/12 economy submission, so that was good. Still waiting on some others. Grades were accurate IMO, even if a bit conservative. On the other hand, my NGC Ancients submission is currently 16 days behind the 21 day (reduced 2 weeks ago from 37 days) projected turnaround time.

    Tom

  • Not a question to deliberately stir the pot, but I'm curious from the other dealers in this thread, with 50 day turnaround time on economy are you giving serious consideration to going with NGC?



    I'm on the ledge with that right now. If I send an eco lot in today it won't be done until Thanksgiving... meanwhile NGC would do it in significantly less time.



    Or does the situation work itself out and we just need to stay the course? I'm just not sure what to do right now. It would be nice if we could get another update / glimmer of hope from PCGS as to what is going on.
    Samuel Shafer
  • DaggoBDaggoB Posts: 333 ✭✭
    Today makes 31 working days for 2 regular submissions, but who is counting!image
  • RockyMtnProspectorRockyMtnProspector Posts: 754 ✭✭✭✭✭
    Sent in an express for 3 coins. Should arrive at PCGS by Saturday. I'm going on vacation next week, so I'm not expecting anything in terms of progress until the week after. Hopefully it will be 7-8 days as promised. #fingerscrossed
    GSAs, OBW rolls, Seated, Walkers. Anything old and Colorado-focused, CO nationals.



    Gonna get me a $50 Octagonal someday. Some. Day.
  • jdimmickjdimmick Posts: 9,691 ✭✭✭✭✭
    Three weeks today since they told me my june 15 econ would be ready, still nothing.


    61 business days
  • MICHAELDIXONMICHAELDIXON Posts: 6,516 ✭✭✭✭✭
    My Regular submission hit today. It was logged in on July 29.
    Spring National Battlefield Coin Show is April 3-5, 2025 at the Eisenhower Hotel Ballroom, Gettysburg, PA. WWW.AmericasCoinShows.com
  • bolivarshagnastybolivarshagnasty Posts: 7,351 ✭✭✭✭✭
    As others have said, Modern submissions clicking along. Mine was posted 20 days ( not business days) recently. Their estimate was 20 business days.
  • Finally had a Regular finish up. Logged 7/25, shipped 9/8.
    I have existed since the creation of this world and will exist until its end. Only my form will change. For these 80 human life years, I have the benefit of having a functioning body and consciousness. I will not waste this opportunity.
  • cardinalcardinal Posts: 2,005 ✭✭✭✭✭
    One Regular order logged in on 7/5 -- 48 business days later, still zero progress, with none of the 10 coins even identified as U.S. material.

    Customer service told me last week that having staff at Long Beach would push everything back for grading in the office.
  • BarndogBarndog Posts: 20,497 ✭✭✭✭✭
    Originally posted by: cardinal

    One Regular order logged in on 7/5 -- 48 business days later, still zero progress, with none of the 10 coins even identified as U.S. material.



    Customer service told me last week that having staff at Long Beach would push everything back for grading in the office.




    I guess I won't feel terrible that my regular is five days late (compared to the grading submission form that says fifteen days).



    "submission" form. image
  • RMLTM79RMLTM79 Posts: 549 ✭✭✭
    I lost my patience today and called to have my coins sent back to me (just a reholder because of incorrect label). I also requested that my membership fee be refunded as well. I'm so done with PCGS it's not even funny.
  • ManorcourtmanManorcourtman Posts: 8,046 ✭✭✭✭✭
    Originally posted by: RMLTM79

    I lost my patience today and called to have my coins sent back to me (just a reholder because of incorrect label). I also requested that my membership fee be refunded as well. I'm so done with PCGS it's not even funny.




    I also am not renewing my membership. I dont need the hassle or frustration. Maybe someday they will get their act back together.
  • jdimmickjdimmick Posts: 9,691 ✭✭✭✭✭
    Called again today, its still processing, but may be light at end of the tunnel (end of week) over 70 business days as of today
  • oih82w8oih82w8 Posts: 12,249 ✭✭✭✭✭
    Originally posted by: Manorcourtman

    Originally posted by: RMLTM79

    I lost my patience today and called to have my coins sent back to me (just a reholder because of incorrect label). I also requested that my membership fee be refunded as well. I'm so done with PCGS it's not even funny.




    I also am not renewing my membership. I dont need the hassle or frustration. Maybe someday they will get their act back together.




    I have been kicking this around for about a month as well...my present membership expires in 2o something days. image
    oih82w8 = Oh I Hate To Wait _defectus patientia_aka...Dr. Defecto - Curator of RMO's

    BST transactions: dbldie55, jayPem, 78saen, UltraHighRelief, nibanny, liefgold, FallGuy, lkeigwin, mbogoman, Sandman70gt, keets, joeykoins, ianrussell (@GC), EagleEye, ThePennyLady, GRANDAM, Ilikecolor, Gluggo, okiedude, Voyageur, LJenkins11, fastfreddie, ms70, pursuitofliberty, ZoidMeister,Coin Finder, GotTheBug, edwardjulio, Coinnmore, Nickpatton, Namvet69,...
  • Aw guys just be patient.
    Thomas King
  • DNADaveDNADave Posts: 7,277 ✭✭✭✭✭
    1st World Problems
  • bestdaybestday Posts: 4,239 ✭✭✭✭
    Originally posted by: 92cc fan
    Aw guys just be patient.


    Smart thing for PCGS to do .. explain delay ...offer some sort of discount/free coupons ,, what ever ....for overdue submissions

  • JustacommemanJustacommeman Posts: 22,847 ✭✭✭✭✭
    500



    mark
    Walker Proof Digital Album
    Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
  • RMLTM79RMLTM79 Posts: 549 ✭✭✭
    Originally posted by: jdimmick
    Called again today, its still processing, but may be light at end of the tunnel (end of week) over 70 business days as of today


    Wait, 70 actual days or 70 business days?
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭
    Regular service is now listed at 20 days, economy at 40. I had to send some Redfields to NGC and also sent some other coins at their regular service (EarlyBird) level. It will be interesting to see how long it takes and how the grades compare after getting roasted lately. They were logged in today.
  • djmdjm Posts: 1,562 ✭✭✭✭✭
    Well Wabbit you're doing better than I am. They received my order Friday morning and they have not been logged in yet. I also have reservations about submitting at this time as I was roasted last time as well. If I don't agree with the grades this time around I'll take a break from submitting for a while.
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭
    Originally posted by: djm

    Well Wabbit you're doing better than I am. They received my order Friday morning and they have not been logged in yet. I also have reservations about submitting at this time as I was roasted last time as well. If I don't agree with the grades this time around I'll take a break from submitting for a while.




    NGC coins were logged in today. They received the order yesterday.
  • logger7logger7 Posts: 8,567 ✭✭✭✭✭
    I'm pushing 25 days on my regular here, estimate is 20 according to statistics page. An NGC early bird order on the 6-7th day finished today. I heard the mint proofs, etc. started arriving late last week early this week, so that should slow them all down.
  • jdimmickjdimmick Posts: 9,691 ✭✭✭✭✭
    Actually just posted today !!!! 71 Business days
  • BarndogBarndog Posts: 20,497 ✭✭✭✭✭
    Originally posted by: logger7

    I'm pushing 25 days on my regular here, estimate is 20 according to statistics page. An NGC early bird order on the 6-7th day finished today. I heard the mint proofs, etc. started arriving late last week early this week, so that should slow them all down.




    sweet, so my regular at 21 days should be done soon!



    I noted the "express" level has ballooned to 9 days. That's almost double what is touted on the submission form



  • ManorcourtmanManorcourtman Posts: 8,046 ✭✭✭✭✭
    Wow, now 500+ replies. Houston we have a problem............
  • Regular now at twenty days means that my two regular submissions going on 34 days should be waiting for me in my PO Box.

    Must have been a typo on 20 days because they are still IN PROCESS!
  • DollarAfterDollarDollarAfterDollar Posts: 3,214 ✭✭✭✭✭
    NGC logged my Economy Submission in on August 4th. There was a coin they alerted me to that needed conservation, which I approved. The entire 7 coin submission is on it's way back home.



    Meantime, PCGS has my other submission being held hostage in a warehouse somewhere in a secret location near near Long Beach. I expect to get that one back sometime between Thanksgiving and Christmas. Depending on the grades received compared to my expectations, and whether they ever get their act together, we'll see if there's room for future transactions. Right now there's no reason for them to be hopeful.
    If you do what you always did, you get what you always got.
  • CacoinguyCacoinguy Posts: 279 ✭✭✭
    Honestly I get much better service from NGC , unfortunately Pcgs coins bring more money for me during resale. Cant live with them , cant live without them
  • Originally posted by: Cacoinguy

    Honestly I get much better service from NGC , unfortunately Pcgs coins bring more money for me during resale. Cant live with them , cant live without them






    This is exactly what I have run into. The customer service at NGC is top notch. But the market value is higher on PCGS coins. Tough situation as a dealer. I crossed my fingers and sent my last eco box to PCGS. Hoping this situation is going to resolve itself at some point.

    Samuel Shafer
  • dbtunrdbtunr Posts: 614 ✭✭✭
    Originally posted by: IndyCoppers

    Originally posted by: Cacoinguy

    Honestly I get much better service from NGC , unfortunately Pcgs coins bring more money for me during resale. Cant live with them , cant live without them






    This is exactly what I have run into. The customer service at NGC is top notch. But the market value is higher on PCGS coins. Tough situation as a dealer. I crossed my fingers and sent my last eco box to PCGS. Hoping this situation is going to resolve itself at some point.





    at this point, PCGS is well into their "slow" season. Vacation time over, show schedule is slower. Turnaround time should work themselves lower over the next few weeks. Expect a price increase in January and another crush of submissions. In short, the next few weeks may be the best turnaround times you will see for a while as hard as that is to grasp.
  • cardinalcardinal Posts: 2,005 ✭✭✭✭✭
    Business day 50 on a 10-coin regular submission here, and the status page is still the same as when it was first logged in. (This one was submitted in person at the June PCGS Members' Show, two weeks before the Public Friday which promised coins would be graded and delivered at the ANA Show in early August.)
  • logger7logger7 Posts: 8,567 ✭✭✭✭✭
    My 5 coin regular finished up, a few days over a month calendar days. The coins would have fit into economy criteria but I dared not with the delays there. No surprises on grades, or profit-making results.
  • RMLTM79RMLTM79 Posts: 549 ✭✭✭
    Originally posted by: jdimmick
    Actually just posted today !!!! 71 Business days


    It's a damn Christmas miracle!! I'm still waiting on my 2 coin reholder, day 40 something. I don't give sh** anymore.
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭
    I had 2 more orders post. Grades were iffy. What I have been noticing is that coins have been graded with problems more than normal. Mainly cleaned even though the ones marked as such came right out of Rattlers. They are not cleaned. This would be a rookie mistake on certain coins, if they in fact did hire that many newbies.
  • dbtunrdbtunr Posts: 614 ✭✭✭
    Originally posted by: Wabbit2313

    I had 2 more orders post. Grades were iffy. What I have been noticing is that coins have been graded with problems more than normal. Mainly cleaned even though the ones marked as such came right out of Rattlers. They are not cleaned. This would be a rookie mistake on certain coins, if they in fact did hire that many newbies.




    new graders to PCGS does not mean new graders to grading. They could have been poached. They could have been enticed out of retirement. It could be a combo of new and other possibilities.



  • ModCrewmanModCrewman Posts: 4,038 ✭✭✭✭✭
    Originally posted by: Wabbit2313

    I had 2 more orders post. Grades were iffy. What I have been noticing is that coins have been graded with problems more than normal. Mainly cleaned even though the ones marked as such came right out of Rattlers. They are not cleaned. This would be a rookie mistake on certain coins, if they in fact did hire that many newbies.
    My modern submission results received were also very conservative in my estimation.



  • jdimmickjdimmick Posts: 9,691 ✭✭✭✭✭
    I hadn't got that econ 71 business day submission back in hand yet, but when I do, I ll post my opinion as to grades I recived. its been so darn long, I literally forgot what they looked like when they left.

    jim

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file