Another reason I hate ebayers, edit my humbled response near end of post.
Smittys
Posts: 9,876 ✭✭✭✭✭
I used a old listing and forgot to change, but really they thought it was a proof?
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EEEK........things happen.
Pete
so they think they can buy a proof indian cent for 85 dollars? it says ms-62 on the slab. they are either dumb or trying to get out of the purchase
Actually thats how I responded, told just return dont make up stupid excuses. Being not able to work at my store or drive or #$5@ , I get a little grumpy in my answers.
Looks like it said proof in the description. Mistakes happen but "technically" it's a case of item not as described.
Ebay will certainly say exactly that. I would also be careful how you respond to your buyers, getting grumpy with them for your mistake is almost certain to lead to a negative feedback.
The whole worlds off its rocker, buy Gold™.
BOOMIN!™
They can't leave it if they return, and really one negative i can live with. But thanks for the Advice.
not advise really, just saying. I'd just take return, refund and move on. 1 negative wipes out 100 positives imo.
The whole worlds off its rocker, buy Gold™.
BOOMIN!™
Yup, good eye. The description said
Year: 1890
Strike Type: Proof
Grade: PR 62
That's clearly not what the picture showed, but it is what the listing said. Mistakes happen. The buyer deserves a full refund.
Buyer was taking a pot shot with hopes for a proof where you used the wrong picture and other details.
Now they know and don't want it.
Lesson for both - the listing is too wrong to hope this is a proof in a mistaken ms clothing
And
Get the listing right or it might cost you money
I also agree that the tone of your email is too negative.
Yup, it's easy to blame others and eBay for your own mistakes.
His email to you was respectful. I don't see the point of sending a rude response. JMHO.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
You certainly can get a negative even if someone returns it. If fact, that response should seal it!
...come out to sunny so-cal for a week or two...toss some flip-flops on and chillax on the sand while taking advantage of our new law...no man could stay grumpy like this
Your response was inappropriate as a seller.
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i sell quite a bit of merchandise on 2 accounts on ebay. I would simply respond " sorry your not happy with the item please open a return request and return the item if you would like. Thank you and have a good day. Its at least a response that is more diplomatic , you cant win sometimes with folks who don't read or look at the description or images. It far better to not create issue I have found by even an accurate response that is terse. my perspective.
Here is the reason for my most recent automatic eBay approved return (I offer 30 day return to get discount) on a 99 cent start auction...
Reason for return Just didn't like it
I am an ebayer.
Why do you hate me?
Not all buys of coins or other items are educated. People but gifts and you cannot assume they will know a mistake by what the picture shows. It’s hard to read the top in the example provided here.
Best place to buy !
Bronze Associate member
Have you looked at your listings? Many of them seem to be in error with respect to the "Item specifics."
Perhaps attentiveness to your own practices will remediate the "stupid" responses of your buyers.
See http://www.doubledimes.com for a free online reference for US twenty-cent pieces
If there is a discrepancy I always ask the seller to clarify. Plus the photo clearly shows what's for sale.
As a seller you're at fault. I would have just told the buyer it was just a listing error due to this or that and told him if he returned the coin that's perfectly understandable. I'd also tell him that the price paid was fair for the coin as it is. Let him choose.
"Another reason I hate ebayers"
So, why do you sell on eBay then?
Why do you need another reason ?
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Bad transactions with : nobody to date
I agree with your response should have been an apology for your description instead of a rude response. You may still have been able to save the sale if so. If I was the buyer, I wouldn't purchase from a seller that threw the blame on me because he's too busy to take the time to proof (no pun intended) a description.
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I am an "ebayer". Do you hate me too?
Pretty lousy response as you made the error. Bidders don't always examine the whole listing when they bid. He seemed civil...you did not.
If the photo and text description conflict, I send a message to the seller.
Usually they respond and correct it.
[I do not do this for "Item in the wrong category" - I figure the seller may have done this deliberately.]
The buyer could have done this, but apparently was greedy and hoping to get a proof for a lower price.
It's still the seller's responsibility for a listing error.
Enjoy ! “Have fun “ , they said. What’s the problem ? There are games and gamers. And there are errors, and we have to own up to our own.
Agreed!!!!!!
You made a mistake. Buyer was courteous in their request to return it. You were kinda a butt in your response back to them. Yes, they can leave you a negative after a return. Deserved? I can see the argument.
Buyer has the right to question the discrepancy no matter how un-informed/educated buyer might be as a collector. You failed to double check before you listed and as well failing to be as courteous due to your own mistake. I should say I hate this type of eBayer too.
Yeah Smitty, I agree with the Consensus. Why so snippy with the response? You as the seller Have the burden to have an accurate listing. It’s as simple as that. I would have said something like this:
“I’m very sorry I used an older listing as a template and didn’t edit it properly, it’s still a nice coin at a fair price if your still interested, if not, I’ll be happy to offer a full refund, just open one through eBay. Sorry for the confusion “
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Ich Bin Eine Berliner.
I'm staying out of this.
Pete
You buy and sell on eBay, usually give others feedback of "S," and clearly have disdain for the eBay experience. Maybe you should choose a different venue...
I sell a little on the bay. When I list something I always check it after listing looking for mistakes I may have made in the listing.
I know some Richard Head will come along and give me grief if I don't.
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Yea, its crazy someone would try to snag a great coin at basement prices. WHO WOULD DO THAT!?
"A dog breaks your heart only one time and that is when they pass on". Unknown
Sometimes it's a capital S and sometimes it's a small s, so there is variety to the feedback.
In all fairness, it's not easy typing out full words on the keyboard. I know because I've tried to do it.
It sucks when you start a thread and literally everyone who responds thinks its your fault.
wheres the delete thread button ? Press it , press it now
I'd like to teach the world to sing
Cheers, RickO
In perfect harmony
I'd like to hold it in my arms
And keep it company.........Yep....now I am mellow..... I think I will go to ebay now....
And on a more serious note... Yeah, they are probably gaming the system trying to get something for nothing. It sucks, but by arguing, all you're doing is guaranteeing the neg.
Accept the return, block them, and move on. I'm not sure the $6 in round-trip postage is worth getting stressed about.
They had a lot of coins listed that were far too pricy for what they were. I didn't agree with some raw and slabbed grades. The guy was kind of an ass. Do they post here?
When you view Ebay items from a normal desktop view the item specifics aren't very prominent. An increasing number of ebayers are using mobile devices and apps and see ebay listings in a very different way. Lately I've been getting more and more questions about items and what they're asking about is clearly listed in the description. The problem is the mobile or app version of what ebay shows them is a very different view, with item specifics very prominently displayed and no description displayed by default. You actually have to click on an area to show the description and it's not very obvious that you can do that.
Here is what the OP's item looks like in a mobile browser. The item specifics are very prominently displayed and are much more likely to cause confusion if they're incorrect.
https://m.ebay.com/itm/1890-Indian-Head-Cent-ANACS-MS62RB-Nice-Sharp/152898208896
Edited to add that the link is a mobile link and switches to the desktop version when viewed in that mode. If viewed with mobile it looks very different than in desktop mode,
lol it's me, ps no real excuse other than i'm mad at myself due to not being able to work.
l would like to know the overpriced coins in your option, and which coins slab you don't agree with grade. Thank you.
Lesson learned, I have been selling on eBay since 1996 and have had 3 negatives in all those years, two were from a guy who BIN a wrongly listed coin, that was listed at 10% of it's value.
Being depressed doesn't help. I take all criticism here.
The Original Poster is christyscoins!
Oh lol I'm just breaking your stones I know it's you, haha. Happy Friday.
And I'm sorry about your depression I was just making a joke since it's obviously you.. I hope you feel better.. I suffer manic depression and man it sucks. Add situational in tough times and it's all-around a bad day.
Tbh though we talked once over a coin people went way over on last minute. I think once some coins hit a new threshold, other bidders think it's a better grade or they're missing something, like a rarity or better grade.. and if others start to think this they begin to overpay, then a few out of fear of losing it and thinking next time it rolls around it'll be more etc..
I do really hope you feel better dude. I'm sorry bad timing on my part. =(