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Sub Loggage -- Post yours

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  • CARDSANDCOINSCARDSANDCOINS Posts: 340 ✭✭✭

    5 orders in one box marked 10day received jan 16th, 2018, not logged in yet

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    Talked to customer service today. My 45 day bulk 100+ I forgot to mark on the outside, received on the 8th is still waiting to be logged. 6 card CC sub 10 day is on day 13. Seems loggage has gotten slower. Getting another 100 bulk order ready to send in by the end of the week. Really hoping they get their times back in line.

    Promethius881969@yahoo.com
  • Sent a two cards in. They were received 1/11 and still not logged. Forgot to write "10 Day" on the box. I wonder how long those will take to get logged...

  • T1979T1979 Posts: 9 ✭✭

    Hello,
    Long time follower, first time poster.

    My 45 day bulk vintage order popped yesterday. Way faster than I expected it to! I sent the cards in on Dec. 8th.

    Total Items: 118
    Date Received: 1/4/2018
    Date Shipped: 1/30/2018

    Travis

  • BrickBrick Posts: 4,992 ✭✭✭✭✭

    Hi, hello, how are ya? welcome. :)

    Collecting 1960 Topps Baseball in PSA 8
    http://www.unisquare.com/store/brick/

    Ralph

  • T1979T1979 Posts: 9 ✭✭

    Doing well...thanks for welcoming me.

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    @BreakingTrading said:
    Sent a two cards in. They were received 1/11 and still not logged. Forgot to write "10 Day" on the box. I wonder how long those will take to get logged...

    They have been telling me if they weren't marked on the outside, they are working on 1/4 received date. If you have an express, you might want to call in. They can probably pull it for you. I'm sure the customer service folks are getting tired of all the calls but it's frustrating on both sides of the fence.

    Promethius881969@yahoo.com
  • oh, ok. Thanks for the info :)

  • My order received 1/8 with nothing written on the box was logged on 2/1

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    Just to update, still waiting on a 100+ bulk order to be logged that was rcvd on 1/8 but I didn't mark the turnaround time on the box. Sent another 100+ bulk Friday that they picked up at the PO this morning....clearly marked turnaround time all over that one. Added a meager 2 card regular order that was a 10 day. Not sure if that will get them to open it any faster or not. Also on day 16 of a 6 card CC sub logged on 1/12 and day 26 of a 30 day sub logged on 12/28. Feel free to add if you have any news about your subs!
    Thanks! Tim

    Promethius881969@yahoo.com
  • fiveninerfiveniner Posts: 4,111 ✭✭✭

    Received 1/19 10 day expect to receive by July 4th

    Tony(AN ANGEL WATCHES OVER ME)
  • mcholkemcholke Posts: 1,000 ✭✭

    @PROMETHIUS88 said:
    Just to update, still waiting on a 100+ bulk order to be logged that was rcvd on 1/8 but I didn't mark the turnaround time on the box. Sent another 100+ bulk Friday that they picked up at the PO this morning....clearly marked turnaround time all over that one. Added a meager 2 card regular order that was a 10 day. Not sure if that will get them to open it any faster or not. Also on day 16 of a 6 card CC sub logged on 1/12 and day 26 of a 30 day sub logged on 12/28. Feel free to add if you have any news about your subs!
    Thanks! Tim

    I have a bulk order of over 200 cards received 1/10 and still no loggage either. I marked turnaround time on it.

    Collecting Tony Perez PSA and Rookie Baseball PSA

  • AaronfromKyAaronfromKy Posts: 114 ✭✭
    edited February 5, 2018 10:24AM

    Poppage Today!
    received:1/2
    logged:1/17
    Popped:2/5

    I'm slow rolling on my computer screen so I only see one grade at a time- too nervous. But the grade I have seen is good:
    2003 Lebron James Fleer Ultra Lucky 13 #'d/500 - GEM MINT 10!

    More too follow....

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    @AaronfromKy said:
    Poppage Today!
    received:1/2
    logged:1/17
    Popped:2/5

    I'm slow rolling on my computer screen so I only see one grade at a time- too nervous. But the grade I have seen is good:
    2003 Lebron James Fleer Ultra Lucky 13 #'d/500 - GEM MINT 10!

    More too follow....

    What type of sub did you have?

    Promethius881969@yahoo.com
  • bobmoatbobmoat Posts: 257 ✭✭

    CC renewal sub

    Logged 1/13
    Popped 2/5!!

  • @PROMETHIUS88 said:

    @AaronfromKy said:
    Poppage Today!
    received:1/2
    logged:1/17
    Popped:2/5

    I'm slow rolling on my computer screen so I only see one grade at a time- too nervous. But the grade I have seen is good:
    2003 Lebron James Fleer Ultra Lucky 13 #'d/500 - GEM MINT 10!

    More too follow....

    What type of sub did you have?

    10-Day CC

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    Dang it! My 6 card 10-Day CC logged on the 12th is getting passed over. That 61 Mantle I subbed better get the grade I want!

    Promethius881969@yahoo.com
  • AANVAANV Posts: 344 ✭✭✭

    @AaronfromKy said:

    @PROMETHIUS88 said:

    @AaronfromKy said:
    Poppage Today!
    received:1/2
    logged:1/17
    Popped:2/5

    What type of sub did you have?

    10-Day CC

    Was hoping to see that this was a 50-day bulk result. I guess the days of rapid bulk submission turnaround are over.

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    Was hoping to see that this was a 50-day bulk result. I guess the days of rapid bulk submission turnaround are over.

    Maybe not, it's a crap shoot. A comment from another member on 1/31...

    ___"Hello,
    Long time follower, first time poster.

    My 45 day bulk vintage order popped yesterday. Way faster than I expected it to! I sent the cards in on Dec. 8th.

    Total Items: 118
    Date Received: 1/4/2018
    Date Shipped: 1/30/2018

    Travis"___

    Promethius881969@yahoo.com
  • MrHockeyMrHockey Posts: 555 ✭✭✭

    Collectors Club PSA/DNA sub logged 1/30, popped today. At least they made up for the slow loggage, yeesh!

  • JBrulesJBrules Posts: 2,126 ✭✭✭✭✭

    10 day CC renewal. Received on Jan. 17th logged on Feb. 3rd. I have two other orders that were received. One on January 31st and another on Feb. 1st. Hopefully they will log sooner.

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    45 day bulk rcvd 1/8/18 (no turnaround time on box) logged 2/6

    Promethius881969@yahoo.com
  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    @MrHockey said:
    I don't think calling and talking to the base level CS reps does anything whatsoever to change your poppage time, regardless of what they say. I think they just say something vague but encouraging to get you to go away.

    I agree with this statement. I fees sorry for them as it has to be a difficult task dealing with all the people who are frustrated with the current logging and grading times. Sometimes it just feels like it helps to call and vent even if you know deep down it's not going to help.

    Promethius881969@yahoo.com
  • @djr said:
    Delivered 1/28 & Logged 1/11 & waiting for poppage!

    Bummer, I just called to inquire (even though 7 day CC service level written on package).

    However, it was a good thing I called on 18 of 7 biz days and rep sent a message to opps.

    For sure, this will speed up my submission. OK, I will not wait so long to call in the future.

    I would be asking for a free voucher. That’s ridiculous that you still are waiting on a 7 day.

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    I don't know if this is normal, or new or what, but I got an e-mail last night from PSA letting me know my bulk sub that had been sitting for a month had been logged. Also got a separate e-mail saying that my grading had been completed on my CC sub. Would be nice if that started doing that for all of them.

    Promethius881969@yahoo.com
  • You know how the submission form states it’s only valid for thirty days? What happens if the order is logged more than thirty days after submission form is generated? I really regret not putting “10 days” on the box. Such a small package. Going on 4 weeks and still not logged.

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    @BreakingTrading said:
    You know how the submission form states it’s only valid for thirty days? What happens if the order is logged more than thirty days after submission form is generated? I really regret not putting “10 days” on the box. Such a small package. Going on 4 weeks and still not logged.

    They will go by the day they received it, not the day they log it so it the form will be all good.

    Promethius881969@yahoo.com
  • Update: Unmarked Package Received 1/11 Logged: 2/7! Yippee

  • ChristoffChristoff Posts: 30
    edited February 7, 2018 6:48PM

    First time post. I have always enjoyed reading the posts and learning. I wanted to chime in on my submissions. Sent a 6 card CC and a 26 30-day bulk, on the 2nd of January. They received on the 3rd of Jan. and both were logged on the 19th of Jan. The 6 card CC popped today (2-7-18). I called twice and they were polite both times. One of the reps said to call in after my 7 day pops to see about a $15-30 voucher, but it has to be requested after the pop because it needs to be evaluated by dates completed. Anyway, it is all good. I had a question for the members. I noticed some call the CC subs 10 day and the form actually says 10 day turnaround. The page to renew your membership states that the 6 or 15 CC submissions are 7 day turnaround. Which is it officially? Have a great night!
    Oh, I had 7 day turnaround marked on the outside of the box.

  • erikthredderikthredd Posts: 9,172 ✭✭✭✭✭

    For those of you that haven't read the Special Message thread from Joe Orlando commenting on the turnaround times, here's his message:
    Hello All,

    I wanted to post this after having several conversations with customers.

    The amount of recent, incoming business to PSA has been unprecedented. I have been here for over 18 years and have simply seen nothing like it.

    Our staff is fully aware of how slow the turnaround times have been. There is no reason to sugar coat it…from entering the submissions into the system to shipping them out, it has been slow.

    While we have added several people to our staff since our move in November and authorized plenty of overtime, the demand for our services has outpaced our ability to keep up.

    The reality is that we simply can’t “go faster” or cut corners in a business like ours. Each person, at every stage of the process, is only capable of processing so many items per day.

    In addition, we are handling your valuables and our company takes that quite seriously. We need to make sure that every person handling the collectibles are properly trained, and that training can take time.

    The good news is that we continue to add to our team and train new members, which means we are capable of processing more items each day than ever before.

    We have a loyal and passionate customer base, one that drives our brand and business. I have been on the other side (as a customer) and know how frustrating it can be to not get your collectibles back in a timely manner. So, any frustration shared by our customers out there is completely understood.

    All our company can say is that we appreciate your patience more than you know as we work to further build our capacity – the right way.

    Take care and thank you for your understanding,

    Joe Orlando
    CEO, Collectors Universe, Inc.
    President, PSA & PSA/DNA

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    @Christoff said:
    First time post. I have always enjoyed reading the posts and learning. I wanted to chime in on my submissions. Sent a 6 card CC and a 26 30-day bulk, on the 2nd of January. They received on the 3rd of Jan. and both were logged on the 19th of Jan. The 6 card CC popped today (2-7-18). I called twice and they were polite both times. One of the reps said to call in after my 7 day pops to see about a $15-30 voucher, but it has to be requested after the pop because it needs to be evaluated by dates completed. Anyway, it is all good. I had a question for the members. I noticed some call the CC subs 10 day and the form actually says 10 day turnaround. The page to renew your membership states that the 6 or 15 CC submissions are 7 day turnaround. Which is it officially? Have a great night!
    Oh, I had 7 day turnaround marked on the outside of the box.

    Welcome long time listener, first time caller, lol!! I may be off here but I renewed my CC last November so the turnaround might have changed for the CC. I know mine was to be 10 day. Maybe they went with a 7 day with the upcharge in CC price?!?! Welcome aboard!

    Promethius881969@yahoo.com
  • I mailed two packages one December 29. 5 day service (1 card) was received January 3. 10 days to log. 6 days to pop.

    10 day service (15 vouchers) was received January 2. 13 days to log. 14 days to pop.

    Out of 16 cards, 1 came in higher than I thought, 1 came in where I thought. 14 cards were lower than I thought, some by 2 to 3 grades. Going to be curious to take a look at them when they get back.

    I've received the 5 day service return and looking at it in the sunlight sitting in the car, I saw a few imperfections I didn't see under my bright led desk lamp and with a loupe. I didn't need to send it under the 5 day service based on the grade, which has me upset. Imagine I will see the same with imperfections when I get this package back. Still trying to figure out how the Bird/Magic/Dr J trio card is miscut as it was the same size as my others in that set.

    But overall, this is likely my last submission to PSA. I'm getting cards graded as much out of estate planning to help my son if he ends up having to dispose of my collection. I have had about 120 cards graded over the last four years. Since I started that I've also developed relationships with a few local dealers that I'm confident will give him a fair shake when that time comes. I don't see the need right now to get cards that would be valued at $100 or less (mostly way less) graded. I'm working on the 52 Topps non high numbers and 53 Topps. I'll only buy graded cards for the higher priced ones in those sets . Can't imagine I will buy a non-graded 52 Mays or 53 Mantle.

  • ElvisPElvisP Posts: 1,066 ✭✭✭

    I thought CC renewals were 7 day not 10 day?

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    @ElvisP said:
    I thought CC renewals were 7 day not 10 day?

    It was 10 day when I renewed last November. I think it changed.

    Promethius881969@yahoo.com
  • MrHockeyMrHockey Posts: 555 ✭✭✭

    Yes, 10 day now.

  • 08HALA2008HALA20 Posts: 3,066 ✭✭✭

    45 day bulk received on 1/18 logged today 23 days
    I just sent out a second one Friday and will arrive on Monday.
    It should be logged early march. :smiley:

  • JBrulesJBrules Posts: 2,126 ✭✭✭✭✭

    Order received 1-31-18 logged on 2-10-18 (7 business days to log). Have another order that was received on 2-1-18 will be interesting to see if it logs in the next day or so. It appears that the time to log after receiving is getting better.

  • HighGradeLegendsHighGradeLegends Posts: 1,693 ✭✭✭✭

    I sent in a reholder sub only, 20 cards, mailed day prior to thanks giving, logged 12/12, no pop yet 2 months later. Frustratingly long wait...it is just reholder....crack and slab and move on...

  • Sent in my first sub in five years.

    Sent 105 cards under the bulk rate (box clearly marked with the rate level). Received at PSA on 1/23. Still waiting to be logged. I assume you are confirming it is logged by looking under the "My Orders" link. If you are finding it elsewhere, let me know.

  • received 1/16
    logged 2/5

  • JBrulesJBrules Posts: 2,126 ✭✭✭✭✭

    @minnesotahusker said:
    Sent in my first sub in five years.

    Sent 105 cards under the bulk rate (box clearly marked with the rate level). Received at PSA on 1/23. Still waiting to be logged. I assume you are confirming it is logged by looking under the "My Orders" link. If you are finding it elsewhere, let me know.

    You should receive an email when it is logged as well.

  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    Think I might just send in an express 1 day reholder order ($50) with my next bulk submission so i can put "1 business day" on the outside of the box.... see if that gets them pulled/logged any faster.

    Promethius881969@yahoo.com
  • ElvisPElvisP Posts: 1,066 ✭✭✭

    From what I have been told by local people that have sent in orders is that it appears loggage times are getting longer and longer. One friend told me he currently has 600+ cards at PSA. That sort of puts things into perspective when you think about.

  • Type: CC Renewal (10 day/15 cards)
    Received: 1.10.18
    Logged: 1.25.18
    Status: GRADES ARE READY - 2.13.18 (but I won't look until they come in the mail....my superstition thing)

    There can be only one....
  • PROMETHIUS88PROMETHIUS88 Posts: 2,887 ✭✭✭✭✭

    Currently on day 32 of my 30 day 17 card bulk
    107 Card 45 day bulk rcvd on 1/8 logged on 2/6 -- waiting
    100 card 45 day bulk rcvd on 2/5 waiting to be logged
    2 card 10 day rcvd 2/5 waiting to be logged
    100 card 45 day bulk and 2 card 10 day sent today, should get rcvd Thursday...haven't checked package tracker yet, lol

    Promethius881969@yahoo.com
  • secretstashsecretstash Posts: 1,396 ✭✭✭✭
    edited February 13, 2018 5:02PM

    @HighGradeLegends said:
    I sent in a reholder sub only, 20 cards, mailed day prior to thanks giving, logged 12/12, no pop yet 2 months later. Frustratingly long wait...it is just reholder....crack and slab and move on...

    What level was this at? I would assume a monthly special or the bulk rate for 10+?

    @minnesotahusker
    Yes, My Orders ("Received" is "Logged")

  • swish54swish54 Posts: 707 ✭✭✭✭

    @swish54 said:
    Received 2 orders in one box marked 10-Day. One was 1 card that I had left of my free gradings and the other was a bulk order. Received 12/13, my bulk order logged today 1/3, 1 card free hasn't logged yet. '75 Ryan came back n6 before, but thought I'd try my luck and see if it'd pass this time...never know.

    Bulk order popped yesterday! AHEAD of schedule...thanks PSA! '60 Mays looks real nice but has a crease in it...was hoping it'd get a 4/5 with the crease, but knew it wouldn't grade high because of it.
    1 1 28522968 MINT 9 2017 Topps 283 Andrew Benintendi Batting Card
    2 1 28522969 MINT 9 2017 Topps 103 Alex Reyes Card
    2 2 28522970 GEM MINT 10 2017 Topps 103 Alex Reyes Card
    3 1 28522971 GEM MINT 10 2015 Topps Update US82 Francisco Lindor No Sparkle Under Glove Card
    3 2 28522972 GEM MINT 10 2015 Topps Update US82 Francisco Lindor No Sparkle Under Glove Card
    4 1 28522973 NEAR MINT-MINT 8 2010 Topps 105 Madison Bumgarner Card
    4 2 28522974 MINT 9 2010 Topps 105 Madison Bumgarner Card
    4 3 28522975 GEM MINT 10 2010 Topps 105 Madison Bumgarner Card
    5 1 28522976 GEM MINT 10 2017 Topps Heritage Real One Autographs Are Alex Reyes Card
    6 1 28522977 GEM MINT 10 2015 Topps Heritage 710 Carlos Rodon Action Card
    7 1 28522978 GEM MINT 10 2016 Topps Archives 162 Gary Sanchez Card
    8 1 28522979 GEM MINT 10 2016 Topps Archives 68 Trea Turner Card
    9 1 28522980 GEM MINT 10 2016 Topps Archives 275 Corey Seager Card
    10 1 28522981 MINT 9 2010 Bowman Platinum Prospects PP28 Miguel Sano Purple Refractor Card
    11 1 28522982 GEM MINT 10 2016 Bowman Prospects BP55 Vladimir Guerrero Jr. Card
    12 1 28522983 GEM MINT 10 2017 Topps Heritage 162 Alex Reyes Rookie Card
    13 1 28522984 GEM MINT 10 2017 Topps Heritage 117 Carson Fulmer/Yoan Moncada Card
    14 1 28522985 GEM MINT 10 2013 Topps Pro Debut 103 Corey Seager Card
    15 1 28522986 NEAR MINT-MINT 8 2009 Tristar Prospects Plus 47 Nolan Arenado Card
    16 1 28522987 NEAR MINT-MINT 8 2010 Bowman Draft Picks BDP61 Buster Posey Card
    17 1 28522988 MINT 9 2013 Bowman Inception Prospects Autographs PA-CC Carlos Correa Card
    18 1 28522989 GEM MINT 10 2011 Bowman Chrome 185 Freddie Freeman Refractor Card
    19 1 28522990 GEM MINT 10 2016 Topps Heritage 190 Luis Severino/Miguel Sano Chrome Card
    20 1 28522991 GEM MINT 10 2012 Topps Allen & Ginter 12 Bryce Harper Card
    21 1 28522992 NEAR MINT-MINT 8 2008 Bowman Draft Picks BDP26 Clayton Kershaw Card
    22 1 28522993 GEM MINT 10 2011 Topps Pro Debut 263 Mike Trout Card
    23 1 28522994 MINT 9 2012 Bowman Platinum 56 Bryce Harper Ruby Pin
    24 1 28522995 GEM MINT 10 2010 Donruss Elite Extra Edition 34 Gary Sanchez Aspirations Card
    25 1 28522996 MINT 9 2009 Tristar Projections 5 Freddie Freeman Yellow Card
    26 1 28522997 GEM MINT 10 2017 Topps Archives 1960 Rookie Star RS-6 Alex Reyes Card
    27 1 28522998 MINT 9 2011 Donruss Elite Extra Edition Prospects P-39 Francisco Lindor Status Emerald Card
    28 1 28522999 GEM MINT 10 2015 Topps Heritage 717 Francisco Lindor White Jersey-Chrome Card
    29 1 28523000 MINT 9 2017 Topps Update US225 Andrew Benintendi Batting Card
    30 1 28523001 MINT 9 2015 Topps Update US174 Carlos Correa Catching Card
    30 2 28523002 GEM MINT 10 2015 Topps Update US174 Carlos Correa Catching Card
    31 1 28523003 MINT 9 1992 Classic Draft Picks 6 Derek Jeter Card
    32 1 28523004 GEM MINT 10 2017 Topps Archives 1960 Rookie Star RS-1 Yoan Moncada Card
    33 1 28523005 MINT 9 2017 Topps Gypsy Queen 240 Alex Bregman Card
    33 2 28523006 MINT 9 2017 Topps Gypsy Queen 240 Alex Bregman Card
    34 1 28523007 GEM MINT 10 2017 Topps 210 Yoan Moncada Blue Jersey Card
    34 2 28523008 MINT 9 2017 Topps 210 Yoan Moncada Blue Jersey Card
    35 1 28523009 MINT 9 2017 Topps Chrome 1987 Topps 87T20 Yoan Moncada Card
    36 1 28523010 GEM MINT 10 2016 Topps Archives Snapshots TT Trea Turner Card
    37 1 28523011 GEM MINT 10 2016 Topps Update US266 Willson Contreras Card
    38 1 28523012 GEM MINT 10 2017 Topps Gypsy Queen 168 Aaron Judge w/Cap Card
    39 1 28523013 GEM MINT 10 2017 Topps 287 Aaron Judge Catching Card
    40 1 28523014 MINT 9 2010 Bowman Chrome Draft Picks BDP30 Mike Stanton Card
    41 1 28523015 GEM MINT 10 2016 Topps 103 Trea Turner Card
    42 1 N6: MINIMUM SIZE REQUIREMENT 1975 Topps 500 Nolan Ryan Card
    43 1 28523017 EXCELLENT 5 1973 Topps 50 Roberto Clemente Card
    44 1 28523018 VERY GOOD 3 1960 Topps 200 Willie Mays Card
    45 1 28523019 EXCELLENT-MINT 6 1960 Topps 480 Yogi Berra Card
    46 1 28523020 NEAR MINT-MINT 8 1969 Topps 573 Jim Palmer Card

  • HighGradeLegendsHighGradeLegends Posts: 1,693 ✭✭✭✭

    @secretstash said:

    @HighGradeLegends said:
    I sent in a reholder sub only, 20 cards, mailed day prior to thanks giving, logged 12/12, no pop yet 2 months later. Frustratingly long wait...it is just reholder....crack and slab and move on...

    What level was this at? I would assume a monthly special or the bulk rate for 10+?

    @minnesotahusker
    Yes, My Orders ("Received" is "Logged")

    reholder has a regular level and a express level. mine was regular.

  • ghooper33ghooper33 Posts: 312 ✭✭✭✭
    edited March 6, 2018 4:52PM

    I sent in a ticket sub with the special a few weeks ago - let's see if the ticket side is any faster!

    Order received 1/31
    Order Logged 3/6

    “We are what we repeatedly do. Excellence then is not an act but a habit.” -Aristotle
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