Shipped the wrong coins to (2) ebay customers.....opinions UPDATE Just got a response from the OP.
SUMORADA
Posts: 4,797 ✭
We shipped (2) items on Fri Dec 7th to the same state, but wrong parties.
Customer #1 contacted us,He was suppose to receive a box with (10) 2007 w ASE's in mint packaging, He got (1) slabbed 2007 w ASE in a mailer envelope,
So I sent an email to customer #2 who was suppose to get the slabbed 2007 w ASE, (he has already left positive feedback which leads me to believe he opened the package)
In the email I explained the situation and ask him to please open the package asap so we can get this corrected..............so far no response............when #2 got it I would think he would have had to
pay postage due........it only had enough postage and insur. for (1) 80.00 coin...
Is there anyway I can find out if customer #2 had to pay postage due ? (it was first class mail insured) this way I'd know for sure he got the (10) ASE"s
Both parties have good feedback.
edited to add: customer #2 left me this feedback................
A good seller .Fast delivery a perfect present...
opinions please
Customer #1 contacted us,He was suppose to receive a box with (10) 2007 w ASE's in mint packaging, He got (1) slabbed 2007 w ASE in a mailer envelope,
So I sent an email to customer #2 who was suppose to get the slabbed 2007 w ASE, (he has already left positive feedback which leads me to believe he opened the package)
In the email I explained the situation and ask him to please open the package asap so we can get this corrected..............so far no response............when #2 got it I would think he would have had to
pay postage due........it only had enough postage and insur. for (1) 80.00 coin...
Is there anyway I can find out if customer #2 had to pay postage due ? (it was first class mail insured) this way I'd know for sure he got the (10) ASE"s
Both parties have good feedback.
edited to add: customer #2 left me this feedback................
A good seller .Fast delivery a perfect present...
opinions please
0
Comments
Once.
Messy and embarrassing, but came out OK in the end.
Fortunately for me, neither of my parties ended up with a major windfall as a result of my error, but one of the coins involved was a Mint State Shield nickel in an ANACS MS61 slab. (Not the greatest looking coin- if it had been, who knows what woulda happened).
This sounds unpleasant for you.
But I shall cross my fingers and hope that you just gave a windfall to somebody with a conscience.
If he does make good, send him a gift of some sort.
I made this mistake once but it worked out OK in the end. In your case I hope it does also.
So far in my cases the customers have all been honest and things have been fine.
As for postage due, the USPS delivers things in such a hurry that they don't seem to bother with postage due. I've occasionally accidently put the postage for 2 slabs on a 4 slab set and it gets delivered just fine.
Good luck,
Jerry
You should eat whatever you have to to make it right by both. Now if the guy who got the 10 doesn't cooperate, and if he hasn't mentioned his windfall, that don't sound good, and this could get sticky. Good luck.
Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."
<< <i> You should eat whatever you have to to make it right by both. >>
Knowing eric I don't think we have to remind him to take care of his customers.
Won a Low Leaf Quarter on EBay, received its sister coin, the hi leaf which was sold within a day on mine.
It didn;t dawn on me until I actually started thinking about it and double checked the auction! The seller arranged a swap and picked up all the postage involved with me and the other buyer.
There seems to be a lot of this occuring lately and I hope your #2 buyer turns out to be an honest person. If not, then there's not much else that could be said.
As a seller on EBay, this is one of my biggest fears so I try to double checkl everything before it gets sealed up for shipment. Granted I don't do a high volume like the OP but all it takes is two auctions for this to occur.
The name is LEE!
I assume the 10-coin purchase was not an eBay transaction. I saw no sales of 10 items in the time period you mentioned.
The buyer who got the 10 coins - levand2005 - has not received feedback from you, so you have that small amount of leverage.
Auction
You should go ahead and get his eBay contact info so you can call him and not let him just ignore you. It may be hard to get the coins back--there may not be a legal requirement that he return them to you. He may intend to keep them, hence the "present" verbage.
Worst case, he keeps the coins and you have to neg him.
Best case, you hear back and he undoes the deal voluntarily.
If I had received 10 and ordered one, I'd keep them. Not my problem. Thanks for the present.
we can all refuse to do business with him again.
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<< <i>Sounds like a very costly mistake.
If I had received 10 and ordered one, I'd keep them. Not my problem. Thanks for the present. >>
And that makes you dishonest scum. Please give me your name, address, and eBay handle so I can
block you.
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San Diego, CA
Hello,Im responding in refence to the coin that I ordered.I didn't open the package as it was a trade that I had made with a gentleman in hamburg germany.I just put on his address lable and sent it to him.I'm very sorry.If I can help you any futher please let me know. Robert
<< <i>Just got this response from this POS:
Hello,Im responding in refence to the coin that I ordered.I didn't open the package as it was a trade that I had made with a gentleman in hamburg germany.I just put on his address lable and sent it to him.I'm very sorry.If I can help you any futher please let me know. Robert >>
Now that sounds like BS !
San Diego, CA
<< <i>Just got this response from this POS:
Hello,Im responding in refence to the coin that I ordered.I didn't open the package as it was a trade that I had made with a gentleman in hamburg germany.I just put on his address lable and sent it to him.I'm very sorry.If I can help you any futher please let me know. Robert >>
<sarcasm> Did you already leave him positive feedback? He's already held up his end of the deal by paying, don't you know... </sarcasm>
Seriously, though- sorry to hear that.
<< <i>Sounds like a very costly mistake.
If I had received 10 and ordered one, I'd keep them. Not my problem. Thanks for the present. >>
Jerk!!
Sorry to hear about this happening to you.
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For anyone who wants to block this guy, his ebay name is.......levand2005
<< <i>Just got this response from this POS:
Hello,Im responding in refence to the coin that I ordered.I didn't open the package as it was a trade that I had made with a gentleman in hamburg germany.I just put on his address lable and sent it to him.I'm very sorry.If I can help you any futher please let me know. Robert >>
Not sure if you have any recourse, you may have to suck it up to lesson learned. The guy is a dirt bag and should be outed so people can decide it they want to buy or sell to him on eBay.
Out the buyer so many eyes will watch to see if he starts selling 2007 w ASE's.
That was the only answer he could have given to maintain a veil of honesty. I didn't open it so I don't know what was in it and I don't have it anymore.
Why not ask for the name address and phone of the Hamburg gent so that you can pursue directly? Will be interesting to see if that is provided. Might want to ask if he has done prior trades with this gent and if not how he came to be involved with such a trade.
Call the guy's bluff with the following:
"Perfect! I have a brother-in-law stationed in Hamburg at the moment. I can have him facilitate the swap on that end. Let me know how to reach him, and I'll take care of it from here."
If he responds with an actual mailing address, inform the postal service that this guy has likely underdeclared a package on a customs form headed to said address.
Meanwhile, prepare to eat the loss, and ask the other buyer to bear with you for a short time while you see if there's any hope of pulling off the swap.
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
<< <i>Call the guy's bluff with the following:
"Perfect! I have a brother-in-law stationed in Hamburg at the moment. I can have him facilitate the swap on that end. Let me know how to reach him, and I'll take care of it from here." >>
That would be a most excellent response.
<< <i>Sounds like a very costly mistake.
If I had received 10 and ordered one, I'd keep them. Not my problem. Thanks for the present. >>
Scum.....
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
<< <i>For anyone who wants to block this guy, his ebay name is.......levand2005 >>
Its a chick, a fat one at that.
<< <i>
<< <i>For anyone who wants to block this guy, his ebay name is.......levand2005 >>
Its a chick, a fat one at that. >>
How can you tell? How is this person's weight and gender relevant?
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
<< <i>Sounds like a very costly mistake.
If I had received 10 and ordered one, I'd keep them. Not my problem. Thanks for the present. >>
Azz hole. What's your eBay name so we can block you, Andrew289? I'm sure no one here wants to deal with you in the future.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
what goes around comes around...you should let him know that, too
sorry this happened to a good-egg like you
Let him know that you will be glad to explain to customs how he shipped a package with a false value declared.
edit typo
"Inspiration exists, but it has to find you working" Pablo Picasso
The likely reply;
My buyer in who resides in Germany is a wealthy public figure who for security purposes wishes to keep his name and contact information private and is the reason I buy for him on eBay. Therefore, being the honest person that I am, I cannot and will not betray or violate the trust he has in me to maintain his personal security. I'm very sorry. If I can help you any futher please let me know. Robert
Let him know that you will be glad to explain to customs how he shipped a package without a false value declared.
Nothing got shipped to anywhere.
<< <i>Hello,Im responding in refence to the coin that I ordered.I didn't open the package as it was a trade that I had made with a gentleman in hamburg germany.I just put on his address lable and sent it to him.I'm very sorry.If I can help you any futher please let me know. Robert >>
Man, that stinks.
In honor of the memory of Cpl. Michael E. Thompson
EDIT: Now she may be pregnant, as she bought a maternity outfit.
<< <i>In response to another poster, it may very well be a plus sized women, as most of "its" purchases are at Lulu's which describes itself as a plus sized boutique. >>
Or a plus sized cross dresser
subscriptions or pizzas delivered to your address or worse. I heard of a person receiving a package of rotting chicken and poop sent to him.
<< <i>Technically he admitted recieving property he did not pay for and then disposing of it. If it were $1M it would be clear that he would be responsible for at least cooperating in the return of it. It is a bit of a fuzzy part of the law but by making up a story like that he admitted he might have it and I am sure there is legal precident for him to have some responsibility for returning it. The law doesn't recognize "Finders Keepers". --Jerry >>
I'm an evil person. If I were the person who had the extra silver eagles, I would probably for the most part just keep them.
First -- one must admit that shipping errors are a cost of doing business. This is especially true of larger companies. The case presented here is simpler because it only involves two parties. But what if the seller were a multi-million dollar business who ships thousands of items every day? What happens then? Is the recipient of a misintended item then required to return the item to the seller because of the seller's fault in shipping?
Second -- we are all biased here. We assume that just because a "forum member says so" it must be true. I agree with the OP in this case, in that he can politely ask and hope for a favorable response. If I were the recipient, I may question the seller's intent. Maybe he had "giver's remorse" or something.
Third -- I would recommend more prudence in shipping. In today's litigious society, anything can happen. I once ordered a book on "Ada Programming Language" and instead got shipped a book that relates on how to prepare for death. If I were meanie, I would get an attorney and sue sue sue.
Finally, related to this item, if I still had the item, and if the seller inquired, I would gladly return it. However, if I didn't have the item, it's umm, bad luck.