David Hall calls today and asks....
UtahCoin
Posts: 5,346 ✭✭✭✭✭
Let's suppose David called you today and appointed you the CEO of the company. What three changes would you make?
I used to be somebody, now I'm just a coin collector.
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
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Comments
2)
3)
Change the prices of 1881-S Morgans in MS63 to 1 miiiiiiillion dollars (cause I got a lot of these here widgets and just to mess with everybody)
Resign
Give PCGS my bank account # in Switzerland to forward my gazillion retirement dollars.
Too many positive BST transactions with too many members to list.
#2. a lincoln short set in the registry, 1934-1958
#3. I'd resign as CEO so I could go back to collecting.
-David
2) Free TrueView for all half dimes
3) Complimentary half dime upon paying yearly dues for membership
2. Cut costs (there is a little fat in all organizations)
3. Don't water down the brand with marketing ploys.
Didn't wanna get me no trade
Never want to be like papa
Working for the boss every night and day
--"Happy", by the Rolling Stones (1972)
2. Take public recommendations for different Registry Sets
3. ?
US and British coin collector, and creator of The Ultimate Chuck E. Cheese's and Showbiz Pizza Place Token & Ticket Guide
HE>I
2. Work on the MS 70 issue with regards to SAEs
3. Make holder options more available to all submitters, not just bulk/dealer submissions....ie, multiholders, flag holders, etc
Since I'm just a simple collector, those are the changes I would make.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
2) Fire the lousy graders
3) Hire better ones
To support LordM's European Trip, click here!
2) Completely different holder for BB/Problem coins - I'm paying for it anyhow. Some will get cracked out, but some won't saving problems down the road
3) Open submission without being a "Member" of the club.
"You Suck Award" - February, 2015
Discoverer of 1919 Mercury Dime DDO - FS-101
<< <i>1) Resign.
2)
3) >>
OMG, I just split my sides.
Edited to add: It makes a big difference you know...
John
siliconvalleycoins.com
CG
Honestly, I'd do the following:
1. Stop grading any coin less than 30 years old.
2. Stop grading bullion. They may be beautiful, but they're not coins.
3. Hire more FINALIZERS. The graders are not the problem.
2. Hire a designer to develop safe deposit box-friendly slab albums, as compact as possible.
3. Hire a business development genius to develop relationships with mints around the world, for the purpose of certifying and distributing new issues in the home market and around the world. Grading and encapsulation would likely take place at the mints.
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.
2. Recognize the Birthmark Die SMS Kennedy.
3. Add the Birthmark Die SMS Kennedy as a variety.
Russ, NCNE
#3 Expand into the International Arms market (getting hotter!)
#2 Buy a 3rd World Countries Mint, produce coins pregraded! Sure, we will mint you a MS64, you want hairlines or bag marks?
#1 Outsource grading to India and move corporate offices to the Cayman Islands.
Second Generation Coin, Currency and Precious Metals Dealer
Coin, Currency or Bullion Questions?
Call anytime 954-493-8811
<< <i>1) Resign.
2)
3) >>
Please elaborate. Why should he resign?
Authorized dealer for PCGS, PCGS Currency, NGC, NCS, PMG, CAC. Member of the PNG, ANA. Member dealer of CoinPlex and CCE/FACTS as "CH5"
<< <i>1) Resign.
2)
3) >>
What? No other options??
TorinoCobra71
2. Publish combined totals for grades 68-70 in pop reports and leave the details hidden.
3. Add a service that will independently assess with a tamperproof letter any coin slabbed by NGC, ANACS, ICG, PCI and SEGS (and PCGS, obviously). Could render an opinion on the grade, variety, whatever is pertinent. The letter would be valid as long as the slab is not tampered with. Would not require crossover and would provide something much more meaningful than the brief grade on a tag.
NSDR - Life Member
SSDC - Life Member
ANA - Pay As I Go Member
1. Stop grading any coin less than 30 years old.
2. Stop grading bullion. They may be beautiful, but they're not coins.
Shamika - I guess you're not looking to keep this job for more than a day or so?
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.
<< <i>1. Attribute the Birthmark Die SMS Kennedy.
2. Recognize the Birthmark Die SMS Kennedy.
3. Add the Birthmark Die SMS Kennedy as a variety.
Russ, NCNE >>
Is all about the HairyHeads, aint it Russ?
TorinoCobra71
Don't they do that already?
Interestingly...as a project...I am talking to all 239 people in our company (it's taking about 2.5 months.)
One question I ask...
If you were CEO of Collectors Universe...what's the first thing you'd do?
<< <i>Interestingly...as a project...I am talking to all 239 people in our company (it's taking about 2.5 months.)
One question I ask...
If you were CEO of Collectors Universe...what's the first thing you'd do? >>
I was going to be a SA and list take stock option, cash stock options, retire again, but this is a great idea. Hope they have some good ideas.
. a partial refund for no-grade or body bagged coins.
Don't water down the brand with marketing ploys
Make holder options more available to all submitters
Hire a designer to develop safe deposit box-friendly slab albums, as compact as possible
Attribute all known and generally accepted varieties of US coins.
<< <i>Interestingly...as a project...I am talking to all 239 people in our company (it's taking about 2.5 months.)
One question I ask...
If you were CEO of Collectors Universe...what's the first thing you'd do? >>
Give myself a raise and force the granting of a boatload of options through the board
Seriously, though, I would assign a working committee to explore authentication only certification as an option for all collectables within the CLCT universe.
I would do anything and everything in my power to dispel appearances of favouritism in grading, including for-profit invitationals. While they might enhance brand loyalty, the practice detracts from the certainty of a level playing field, and that all graded coins stands on their own merit.
As CEO of CLCT, any appearance of favouritism towards any submission channel would be cut out like the cancer that it is. Not that it is not already...
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
2. Set up some sort of online 'pre-grading', in which, for a (very) small fee, a dealer or collector can submit photos of a coin they are considering having graded and get an opinion of what the grade might be, or if it might be bodybagged (NOT guaranteed, of course). I can already feel some of you shaking your heads and rolling your eyes, but as I've seen in this forum, people are capable of taking some very good photos of their coins, and a lot of forum members have nailed the grade pretty consistently on the 'grade this' threads when the grade is revealed, using those photos. This would (hopefully) help with costs from having coins get bodybagged, or grade lower than expected. If successfully done, the volume of use of this could offset the lower revenue from lost submissions.
3. Set up an NCS-style restoration and conservation service and instead of returning BB coins, grade and slab them. All of PCGS's competitors slab problem coins, and that is money that is going to them instead of PCGS. (remember, I'm CEO- I have to drive sales!)
--Christian
2.) Start dipping all silver eagles in Acetone before slabbing. Yeah it's tedious but still much better than customers complaining daily that they have big white spots on their slabbed coins.
3.) I would have to think to hard to fill this spot.
PCGS would be the last company to do it... everyone else already is.
LOL. I laughed, but we should all be cryin'
THAT'S something you won't hear from the PCGS employees. I know control is an important issue, but it might make sense from a submission, coin show and customer service perspective.
Joe
<< <i>Honestly, I'd do the following:
1. Stop grading any coin less than 30 years old.
2. Stop grading bullion. They may be beautiful, but they're not coins.
3. Hire more FINALIZERS. The graders are not the problem. >>
You got to be kidding...It would put all the TPG'S out of business...not enough decent classic stuff still to be graded to stay in business.
1. Stop the b.s. label....."First Strike"
2. Listen more closely to what the "Modern" coin collector wants.
3. Stop playing second fiddle to NGC on inovations for new holders.
MONTHLY FREE BEER & BRATWURST ALLOTMENTS TO ALL PAID FORUM MEMBERS.
Set up another, side, company for "problem" coins. If a coin doesn't make it into a PCGS holder (scratched, cleaned, AT'ed, etc), then it goes into this other slab, if warranted (ie...not counterfeit) and desired by the submitter.
Don't use the PCGS name with this slab.....make it something else. Many times, people want their coin in a slab and there is value to it, but they can't get it into PCGS (or maybe not even NGC) holders, so it stays raw, goes to ANACS, or goes 3rd world TPGS slabs.
This would answer the people who want problem coins in PCGS slabs and noted as such, to a degree. It would drive more people to paying for PCGS services since a borderline problem coin can still get slabbed, just not in PCGS plastic, and there is no dilution of the PCGS brand by doing such.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
<< <i>1. Open an East Coast office. Philadelphia would be an excellent choice.
THAT'S something you won't hear from the PCGS employees. I know control is an important issue, but it might make sense from a submission, coin show and customer service perspective.
Joe >>
You gave me an idea, Joe...
Satellite affiliates Interesting concept.
Perhaps purchase an internet television station and teach grading or have live auctions or , or , or ...
HE>I
2. Simplify the submission forms
3. ???
<< <i>#3 Expand into the International Arms market (getting hotter!)
#2 Buy a 3rd World Countries Mint, produce coins pregraded! Sure, we will mint you a MS64, you want hairlines or bag marks?
#1 Outsource grading to India and move corporate offices to the Cayman Islands. >>
Ok, so my first answers were a little extreme but not out of the Question.
Me? Perhaps reduce overhead and operating expenses by relocating the whole enterprise to a central national location, perhaps the Memphis area near Fed Ex & a USPS Hub to reduce transit times.
Housing and numerous other expenses in general would be far cheaper than California. PCGS would cease to be a west coast grading Company and more of a National Co.
Have all familiar numismatic invested interests/personalities far removed from the public view and hire pro PR and marketing people to be the face of the Company.
Marketing has become lame, if not just plain generic. Online presence is not that of what one would expect from a premier grading service.
Becoming complacent in ones mkt place is dangerous and causes laziness, not looking outside your sphere and at the big picture can also cost money.
Anyways It seems so simple from the outside yet sometimes it's hard to remember your objective is to drain the swamp when your waist deep in Alligators.
So many things, so little time or motivation...heh
Regards to all
Second Generation Coin, Currency and Precious Metals Dealer
Coin, Currency or Bullion Questions?
Call anytime 954-493-8811
2) I would charter a jet to Hawaii … we need shirts … and pack the golf clubs
3) On the course, in private, we would discuss the best way to crash the Classics market temporarily, and use all of CU’s cash (do we have enough), and all we can garner from our top-secret friends and partners to buy up everything we could, which we would then pay out to ourselves in bonus money, or buy back from ourselves in a private take-over.
After all, I am in this as a collector
Seriously though, not that these ideas are any better;
1) I would change the holder back to a two-piece. The first piece being relatively small (2.5*2.5”?), inert, as air-tight, optical and indestructible as possible, with design to view from all three sides. This would be the authentication portion of the holder, and would provide no grade. It would have two different looks; one for cleaned, damaged or otherwise messed with coins, one for generally “problem-free” coins.
The second piece would then be installed around the first, and would state the technical grade, if desired.
Submitters could ask for “authentication only”, where as they would get back the coin in the smaller slab, with it’s marking or coding for problem or problem free, or “Authenticate and Grade”.
If the grade wasn’t what you wanted, you could crack the first part and resubmit without affecting the coin itself. These smaller modules could also be used to create multi-holders, or could be used to preserve coins without the grade stigma.
2) I would try to have any coin ever minted available for grading and authentication. This would require finding more graders and authenticators, and finalizers too. It would probably also require a different type of holder for certain coins, which could be tricky.
3) Through my team of finalizers, I would try to reverse the course of market grading. Before the wealth of information the world has created, market grading made more sense. Frankly, today it does not (IMO). In circulated coins, grade by wear … the same for the most common as the most rare. In Unc’s and Proofs, the same for the best in terms of strike, luster, marks, etc., and the same for the worst. Let the market Price the coins, I would keep CU’s purpose and guarantee in Grading the coins.
3a) Humbly accept my dismissal as CEO
too much time today
“We are only their care-takers,” he posed, “if we take good care of them, then centuries from now they may still be here … ”
Todd - BHNC #242
1. Stop grading any coin less than 30 years old.
2. Stop grading bullion. They may be beautiful, but they're not coins.
3. Hire more FINALIZERS. The graders are not the problem.
<< <i>1. Get rid of a bunch of the problem people, and alts, on the forums
2. Work on the MS 70 issue with regards to SAEs
3. Make holder options more available to all submitters, not just bulk/dealer submissions....ie, multiholders, flag holders, etc
Since I'm just a simple collector, those are the changes I would make. >>
I'd have Bochiman thrown off the forums until his paranoia and rudeness clear up with the use of meds. How about a poll?? LMAO
<< <i>
<< <i>1. Get rid of a bunch of the problem people, and alts, on the forums
2. Work on the MS 70 issue with regards to SAEs
3. Make holder options more available to all submitters, not just bulk/dealer submissions....ie, multiholders, flag holders, etc
Since I'm just a simple collector, those are the changes I would make. >>
I'd have Bochiman thrown off the forums until his paranoia and rudeness clear up with the use of meds. How about a poll?? LMAO >>
Make sure to include your own name in that thread, you'd probably surprise yourself.
Self Indulgence | Holey Coins | Flickr Photostream
2. I'd aggressively look at growing our international presence.
3. I'd start slabbing medals and tokens.
4. (Extra credit) I'd seriously consider eliminating cross-over submissions of any kind. You want your coin in PC plastic? Send it in raw.
<< <i>
<< <i>
<< <i>1. Get rid of a bunch of the problem people, and alts, on the forums
2. Work on the MS 70 issue with regards to SAEs
3. Make holder options more available to all submitters, not just bulk/dealer submissions....ie, multiholders, flag holders, etc
Since I'm just a simple collector, those are the changes I would make. >>
I'd have Bochiman thrown off the forums until his paranoia and rudeness clear up with the use of meds. How about a poll?? LMAO >>
Make sure to include your own name in that thread, you'd probably surprise yourself. >>
If I wanted any crap out of you, I'd squeeze your face.
Pay more attention to what the little guy has to say. He is the backbone of the hobby and is a source of wisdom and ideas that can often be capitalized into revenue producing collector friendly vehicles for the company. Avoid the bigshot quickbuck artists and their schemes who will be gone as soon as the market turns. Joe Average collector will still be there. Without him, we might as well pack up shop, melt the precious metal coins and spend the rest.
Use more common sense and be more proactive when issuing submission directives for newer mint issued material. Half the time, they are to little and too late (ie. the 20th anniv set directive which was issued after I had received my personal sets and ripped them open.....sour grapes on my part? You bet!) and don't change the directives after the fact, ie. box submissions of Presidential dollars. It's a huge market and it's slipping away IMHO.
Make PCGS exciting!
Forum AdministratorPSA & PSA/DNA ForumModerator@collectors.com | p 800.325.1121 | PSAcard.com
<< <i>Pigpen, the only point is on your head. Go cry on the Refuge for some help. Maybe TDN and TherapyWill can help you. >>
I see. You're one of those people.
Self Indulgence | Holey Coins | Flickr Photostream
https://www.banknotebank.com/collection/colin