Speaking for myself...I prefer a hassle with a decent opportunity to get the coin...instead of having a ridiculously fast sellout and little or no chance.
I still consider this to be an improvement...and it gives my wife and I something to do together!
It was a battle. Concur better than the sneaker bot robberies of prior releases.
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
@RichR said:
Speaking for myself...I prefer a hassle with a decent opportunity to get the coin...instead of having a ridiculously fast sellout and little or no chance.
I still consider this to be an improvement...and it gives my wife and I something to do together!
You can both scream at the computer together. How nice! 😉
Now that we are seeing the confirmation emails going out, we can move on to the next phases of the game: (1) Who gets the shipping notification first and (2) early morning club. I'm hoping this ships quickly, but recent history has definitely made me warry of that idea.
@RichR said:
Speaking for myself...I prefer a hassle with a decent opportunity to get the coin...instead of having a ridiculously fast sellout and little or no chance.
I still consider this to be an improvement...and it gives my wife and I something to do together!
So @RichR, are you saying the end justifies the means? Personally, I found it somewhat insulting that it took over an hour of my time to place an order. US Mint apology (that we all know is coming) aside, it was an inexcusable website performance.
@Mgarmy said:
Check your bank accounts…looks like I had six go through with all the crashes but looks like they are reversing charges
fill me in.
are all six getting the charges reversed? I'm still nervous about cancelling one.
Five of them are showing reversed or in the process of
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
@RichR said:
Speaking for myself...I prefer a hassle with a decent opportunity to get the coin...instead of having a ridiculously fast sellout and little or no chance.
I still consider this to be an improvement...and it gives my wife and I something to do together!
So @RichR, are you saying the end justifies the means? Personally, I found it somewhat insulting that it took over an hour of my time to place an order. US Mint apology (that we all know is coming) aside, it was an inexcusable website performance.
Tim
Totally agree. I worked a little bit with websites in my last job (though to be fair, none were for commercial transactions). If we had developed a website that handled heavy volume as poorly as the Mint's and in such a user-unfriendly way, we would've been fired.
@Dirt94 said:
For those saying that this was the worst buying experience ever, the V75 ASEs last year were about the same. With 75,000 of those and 125,000 of these, these should last a little longer than last year which I think was like 1 1/2 hours.
I scored a silver 75th and I know the site didn't completely crash like it did today. That took me 15 minutes, this took me 1.5 hours. For me this was way worse.
That was your experience. Not necessarily everyone else’s. The website did crash for me. I tried for 1 1/2 hours and never got one on opening day. Had to play the 6:30 games for days to get one.
I place multiple orders until it sells out. You are looking at it wrong. Just because you got lucky on the V75 doesn't translate. This was FAR worse for site crashes etc as my 3 devices can attest. Normally, I can get 4 or 5 orders even in a 15 minute sell out. _It took me 90 minutes to get those same orders placed today despite being on an ultrafast industrial server. _Because I'm placing multiple orders, even if the first one gets through fast I get to see all the chaos.
@jmlanzaf What do you consider an "ultrafast industrial server"? Follow up - how do you think that it changes your chances of placing an order?
Successful transactions with forum members commoncents05, dmarks, Coinscratch, Bullsitter, DCW, TwoSides2aCoin, Namvet69 (facilitated for 3rd party), Tetromibi, ProfLizMay, MASSU2, MWallace, Bruce7789, Twobitcollector, 78saen, U1chicago, Rob41281
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
@Dirt94 said:
For those saying that this was the worst buying experience ever, the V75 ASEs last year were about the same. With 75,000 of those and 125,000 of these, these should last a little longer than last year which I think was like 1 1/2 hours.
I scored a silver 75th and I know the site didn't completely crash like it did today. That took me 15 minutes, this took me 1.5 hours. For me this was way worse.
That was your experience. Not necessarily everyone else’s. The website did crash for me. I tried for 1 1/2 hours and never got one on opening day. Had to play the 6:30 games for days to get one.
I place multiple orders until it sells out. You are looking at it wrong. Just because you got lucky on the V75 doesn't translate. This was FAR worse for site crashes etc as my 3 devices can attest. Normally, I can get 4 or 5 orders even in a 15 minute sell out. _It took me 90 minutes to get those same orders placed today despite being on an ultrafast industrial server. _Because I'm placing multiple orders, even if the first one gets through fast I get to see all the chaos.
@jmlanzaf What do you consider an "ultrafast industrsub ial server"? Follow up - how do you think that it changes your chances of placing an order?
I was at work. I don't think it changes anything when the problem is at the Mint end. I was countering, in advance, any suggestion that my side was sub optimum.
I'm one of those that claims it was the worst experience ever. I definitely cannot claim to have been here forever, but this is definitely the worst time I've personally had. I don't know how to rate this beyond my experience, but being over an hour in and having 50k of them still remaining seems to indicate a huge problem. These aren't still around because people don't want to purchase them, but because nobody can purchase them. Consider how quickly most of the limited product offerings have sold out, it would at least indicate that many people were getting through easily enough on the prior ones.
Anyway, probably just splitting hairs. I completely agree they are always crazy
The Mint comes up with new solutions, one worse than the other.
At some level, I think the mass frustration that is caused must be purposeful as it provides heightened attention to these offerings.
@jmlanzaf You login to your company's physical on-perm server while at work for placing mint orders? Or are you saying you were on work's network which is fast?
I would imagine your infrastructure team would be all over you like a fat kid on a cupcake if you using the actual server for anything other than business purposes.
Successful transactions with forum members commoncents05, dmarks, Coinscratch, Bullsitter, DCW, TwoSides2aCoin, Namvet69 (facilitated for 3rd party), Tetromibi, ProfLizMay, MASSU2, MWallace, Bruce7789, Twobitcollector, 78saen, U1chicago, Rob41281
Someone earlier in the day said that a previous release had had a DDOS done by some hacker group (who had taken responsibility), so that is at least decently likely. That said, part of the issue may just be the HOL. When you have a ton of people all competing for a small amount of items (and if you are needing to purchase a ton of them, and need more people to do it), then the users themselves become a mini-DDOS as they they all essentially start at exactly the same time and repeatedly overwhelm the server (consider all the individuals that were using multiple browsers and machines and constantly hitting refresh). There is a tradeoff between availability and usability here that the mint has just got utterly wrong. When the HOL was dropped they needed to assume a proportional increase in resources otherwise selling the same amount of inventory with the same quality of service is not possible.
We all knew this would happen. I’m sure in the comings days we will find out just how much traffic hit the website all at the same time. Heck, even I had multiple components open (i.e. my cellphone, my iPad, my computer). I’m sure the amount of traffic placed on their server would clog up most any website.
"What we are never changes, but who we are ... never stops changing."
@CoinMeister said:
We all knew this would happen. I’m sure in the comings days we will find out just how much traffic hit the website all at the same time. Heck, even I had multiple components open (i.e. my cellphone, my iPad, my computer). I’m sure the amount of traffic placed on their server would clog up most any website.
The solutions are: to get their website to better handle extreme instances where masses of users all converge on it at once, or stop creating situations with products with artificially low mintages that encourage users to all converge on your website at once.
It reminds me of the dumb old Henny Youngman joke: "I went to my doctor and flapped my arm up and down and said 'Doctor, it hurts when I do this', to which my doctor replied 'Well, then don't do that!' "
@jshaulis said: @jmlanzaf You login to your company's physical on-perm server while at work for placing mint orders? Or are you saying you were on work's network which is fast?
I would imagine your infrastructure team would be all over you like a fat kid on a cupcake if you using the actual server for anything other than business purposes.
Academic institution. Nobody cares what I'm doing. But I was on the network.
Just now received the real confirmation for my one reverse proof order.
For interest, I also just cancelled my uncirculated burnished order of 3 because of the backorder till December issue. I also cancelled a gold T2 proof that did not ship within a month because no longer first strike eligible. No longer a fan of these apparently deliberately planned delays that go on for months.
@Goldminers said:
Just now received the real confirmation for my one reverse proof order.
For interest, I also just cancelled my uncirculated burnished order of 3 because of the backorder till December issue. I also cancelled a gold T2 proof that did not ship within a month because no longer first strike eligible. No longer a fan of these apparently deliberately planned delays that go on for months.
Burnished Eagles shipped date changed to Sept 14th if that makes any difference for you.
@Dirt94 said:
For those saying that this was the worst buying experience ever, the V75 ASEs last year were about the same. With 75,000 of those and 125,000 of these, these should last a little longer than last year which I think was like 1 1/2 hours.
I scored a silver 75th and I know the site didn't completely crash like it did today. That took me 15 minutes, this took me 1.5 hours. For me this was way worse.
That was your experience. Not necessarily everyone else’s. The website did crash for me. I tried for 1 1/2 hours and never got one on opening day. Had to play the 6:30 games for days to get one.
I place multiple orders until it sells out. You are looking at it wrong. Just because you got lucky on the V75 doesn't translate. This was FAR worse for site crashes etc as my 3 devices can attest. Normally, I can get 4 or 5 orders even in a 15 minute sell out. _It took me 90 minutes to get those same orders placed today despite being on an ultrafast industrial server. _Because I'm placing multiple orders, even if the first one gets through fast I get to see all the chaos.
@jmlanzaf What do you consider an "ultrafast industrsub ial server"? Follow up - how do you think that it changes your chances of placing an order?
I was at work. I don't think it changes anything when the problem is at the Mint end. I was countering, in advance, any suggestion that my side was sub optimum.
I was also at work and work for a communications company that has 1 Gig service so my service was not subpar either in trying for the V75s.
@Dirt94 said:
For those saying that this was the worst buying experience ever, the V75 ASEs last year were about the same. With 75,000 of those and 125,000 of these, these should last a little longer than last year which I think was like 1 1/2 hours.
I scored a silver 75th and I know the site didn't completely crash like it did today. That took me 15 minutes, this took me 1.5 hours. For me this was way worse.
That was your experience. Not necessarily everyone else’s. The website did crash for me. I tried for 1 1/2 hours and never got one on opening day. Had to play the 6:30 games for days to get one.
I place multiple orders until it sells out. You are looking at it wrong. Just because you got lucky on the V75 doesn't translate. This was FAR worse for site crashes etc as my 3 devices can attest. Normally, I can get 4 or 5 orders even in a 15 minute sell out. _It took me 90 minutes to get those same orders placed today despite being on an ultrafast industrial server. _Because I'm placing multiple orders, even if the first one gets through fast I get to see all the chaos.
@jmlanzaf What do you consider an "ultrafast industrsub ial server"? Follow up - how do you think that it changes your chances of placing an order?
I was at work. I don't think it changes anything when the problem is at the Mint end. I was countering, in advance, any suggestion that my side was sub optimum.
I was also at work and work for a communications company that has 1 Gig service so my service was not subpar either in trying for the V75s.
I didn't say it was.
You only have to look at the time to sell out to know that the web problems were far worse.
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I was able to place my order shortly after 10am Pacific time. I tried to have the coin set shipped to my friend’s shop but system crashed 3 times. At about 10:40, I changed my tactic, used the same address for billing and shipping and the order went through quickly. I checked my email and saw the notice of acknowledgment from the Mint. Mission accomplished. Not sure how long I have to wait. Hopefully this set will arrive together with my 2021 Peace silver dollars 😃
Due to the overwhelming response from our customers, Pinehurst Coins has been inundated with purchase order requests for:
American Eagle 2021 One Ounce Silver Reverse Proof Two-Coin Set Designer Edition
US Mint Item 21XJ
As a result, it may take 24hrs or more to receive a response to your email. We ask that you please be patient in allowing us time to respond, but rest assured we are still purchasing the coin set.
PLEASE DO NOT SEND ADDITIONAL EMAILS IF YOU HAVE ALREADY SENT ONE, DOING SO WILL ONLY CAUSE FURTHER DELAYS.
Damn seagulls. You can tell just by the number Of just joined that have been all over the boards…they will be gone by next week
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@Dirt94 said:
For those saying that this was the worst buying experience ever, the V75 ASEs last year were about the same. With 75,000 of those and 125,000 of these, these should last a little longer than last year which I think was like 1 1/2 hours.
I scored a silver 75th and I know the site didn't completely crash like it did today. That took me 15 minutes, this took me 1.5 hours. For me this was way worse.
That was your experience. Not necessarily everyone else’s. The website did crash for me. I tried for 1 1/2 hours and never got one on opening day. Had to play the 6:30 games for days to get one.
I place multiple orders until it sells out. You are looking at it wrong. Just because you got lucky on the V75 doesn't translate. This was FAR worse for site crashes etc as my 3 devices can attest. Normally, I can get 4 or 5 orders even in a 15 minute sell out. _It took me 90 minutes to get those same orders placed today despite being on an ultrafast industrial server. _Because I'm placing multiple orders, even if the first one gets through fast I get to see all the chaos.
@jmlanzaf What do you consider an "ultrafast industrsub ial server"? Follow up - how do you think that it changes your chances of placing an order?
I was at work. I don't think it changes anything when the problem is at the Mint end. I was countering, in advance, any suggestion that my side was sub optimum.
I was also at work and work for a communications company that has 1 Gig service so my service was not subpar either in trying for the V75s.
I didn't say it was.
You only have to look at the time to sell out to know that the web problems were far worse.
Not really though when you compare mintages. The V75s with a mintage of 75,000 took I think a little over 1 1/2 hrs to sellout. These with a mintage of 125,000 took about 2 1/2 hrs.
Rough day in line at the slaughterhouse. Would get so far then gateway error would pop up, followed by a server down error, followed by an unexpected error, followed by checking out several times and nothing. Finally at 1310 I got though with a confirmed order USM1154952X.
God bless the 13 service members lost in Afghanistan and their families. Same goes for all that were impacted by this cowardly act. I want to say much more........................
Not that it will go anywhere, but I wrote a lengthy email and spoke to a customer service rep a few minutes ago at the US mint about creating a tiered enrollment program for regular US Mint customer purchasers (for the single purchase of each offering by enrollment). Fighting the website isn't much fun, and buying via enrollment would be so much simpler. The US Mint knows it has a problem. They offer free Loyalty shipping for repeat purchasers. Tiered enrollments would be just as easy to set up.
@Boboso5 said:
Not that it will go anywhere, but I wrote a lengthy email and spoke to a customer service rep a few minutes ago at the US mint about creating a tiered enrollment program for regular US Mint customer purchasers (for the single purchase of each offering by enrollment). Fighting the website isn't much fun, and buying via enrollment would be so much simpler. The US Mint knows it has a problem. They offer free Loyalty shipping for repeat purchasers. Tiered enrollments would be just as easy to set up.
every flipper would qualify
someone wanting ... say an ASE Proof collection ... would be out due to the lower spend amount
The heavy hitters would be in the highest tier due to volume of purchase. Where would the cutoff be five orders of 200 bucks in the prior year gets you second tier which allows you sloppy coin seconds😂
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@Boboso5 said:
Not that it will go anywhere, but I wrote a lengthy email and spoke to a customer service rep a few minutes ago at the US mint about creating a tiered enrollment program for regular US Mint customer purchasers (for the single purchase of each offering by enrollment). Fighting the website isn't much fun, and buying via enrollment would be so much simpler. The US Mint knows it has a problem. They offer free Loyalty shipping for repeat purchasers. Tiered enrollments would be just as easy to set up.
Good effort but is print it out and send snail mail to the mint director and Secretary of the Treasury. I don't think an email to customer service will ever reach a decision maker.
@Boboso5 said:
Not that it will go anywhere, but I wrote a lengthy email and spoke to a customer service rep a few minutes ago at the US mint about creating a tiered enrollment program for regular US Mint customer purchasers (for the single purchase of each offering by enrollment). Fighting the website isn't much fun, and buying via enrollment would be so much simpler. The US Mint knows it has a problem. They offer free Loyalty shipping for repeat purchasers. Tiered enrollments would be just as easy to set up.
Good effort but is print it out and send snail mail to the mint director and Secretary of the Treasury. I don't think an email to customer service will ever reach a decision maker.
I think you're absolutely right - my first draft of the letter is already done. I have to tweak it some. Appreciate the suggestion to sending the correspondence to the Secretary of the Treasury. Hadn't thought of that. I was only sending it to the Mint Director. Cheers.
@Goldminers said:
Just now received the real confirmation for my one reverse proof order.
For interest, I also just cancelled my uncirculated burnished order of 3 because of the backorder till December issue. I also cancelled a gold T2 proof that did not ship within a month because no longer first strike eligible. No longer a fan of these apparently deliberately planned delays that go on for months.
Burnished Eagles shipped date changed to Sept 14th if that makes any difference for you.
Thanks for the info, but I think that tomorrow shipping date is mostly for the enrollment purchases. Mine said backorder still, but I already cancelled it and no regrets. Basically I'm just getting tired of the entire modern mess.
@Goldminers said:
Just now received the real confirmation for my one reverse proof order.
For interest, I also just cancelled my uncirculated burnished order of 3 because of the backorder till December issue. I also cancelled a gold T2 proof that did not ship within a month because no longer first strike eligible. No longer a fan of these apparently deliberately planned delays that go on for months.
Burnished Eagles shipped date changed to Sept 14th if that makes any difference for you.
Thanks for the info, but I think that tomorrow shipping date is mostly for the enrollment purchases. Mine said backorder still, but I already cancelled it and no regrets. Basically I'm just getting tired of the entire modern mess.
I didn’t have enrollments and mine changed to tomorrow. But I get your frustration.
Comments
how many apartments are in your basement?
ordering was so bad....
I forgot to mention that I tried anew with an emptied cart and logged out.
I actually had time to log back in again and reload the cart
Got confirmation email
Now that it’s over and you got your prize. 😊
that was a grind but got one ordered 43 minutes in
Speaking for myself...I prefer a hassle with a decent opportunity to get the coin...instead of having a ridiculously fast sellout and little or no chance.
I still consider this to be an improvement...and it gives my wife and I something to do together!
It was a battle. Concur better than the sneaker bot robberies of prior releases.
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
That is the exact one I've received today and on another release
You can both scream at the computer together. How nice! 😉
Now that we are seeing the confirmation emails going out, we can move on to the next phases of the game: (1) Who gets the shipping notification first and (2) early morning club. I'm hoping this ships quickly, but recent history has definitely made me warry of that idea.
fill me in.
are all six getting the charges reversed? I'm still nervous about cancelling one.
So @RichR, are you saying the end justifies the means? Personally, I found it somewhat insulting that it took over an hour of my time to place an order. US Mint apology (that we all know is coming) aside, it was an inexcusable website performance.
Tim
Five of them are showing reversed or in the process of
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Totally agree. I worked a little bit with websites in my last job (though to be fair, none were for commercial transactions). If we had developed a website that handled heavy volume as poorly as the Mint's and in such a user-unfriendly way, we would've been fired.
@jmlanzaf What do you consider an "ultrafast industrial server"? Follow up - how do you think that it changes your chances of placing an order?
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https://www.cloudflare.com/learning/ddos/what-is-a-ddos-attack/
This is my bet
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I was at work. I don't think it changes anything when the problem is at the Mint end. I was countering, in advance, any suggestion that my side was sub optimum.
The Mint comes up with new solutions, one worse than the other.
At some level, I think the mass frustration that is caused must be purposeful as it provides heightened attention to these offerings.
@jmlanzaf You login to your company's physical on-perm server while at work for placing mint orders? Or are you saying you were on work's network which is fast?
I would imagine your infrastructure team would be all over you like a fat kid on a cupcake if you using the actual server for anything other than business purposes.
Successful transactions with forum members commoncents05, dmarks, Coinscratch, Bullsitter, DCW, TwoSides2aCoin, Namvet69 (facilitated for 3rd party), Tetromibi, ProfLizMay, MASSU2, MWallace, Bruce7789, Twobitcollector, 78saen, U1chicago, Rob41281
I was able to get an order in at 1:40 east coast time.
[You can both scream at the computer together. How nice! ]
No...I do all the screaming, while she uses her tail to confirm that she's human!
However, getting back to the original intent of my post...I found this no better or worse than trying to get hot concert or sports tickets.
Someone earlier in the day said that a previous release had had a DDOS done by some hacker group (who had taken responsibility), so that is at least decently likely. That said, part of the issue may just be the HOL. When you have a ton of people all competing for a small amount of items (and if you are needing to purchase a ton of them, and need more people to do it), then the users themselves become a mini-DDOS as they they all essentially start at exactly the same time and repeatedly overwhelm the server (consider all the individuals that were using multiple browsers and machines and constantly hitting refresh). There is a tradeoff between availability and usability here that the mint has just got utterly wrong. When the HOL was dropped they needed to assume a proportional increase in resources otherwise selling the same amount of inventory with the same quality of service is not possible.
We all knew this would happen. I’m sure in the comings days we will find out just how much traffic hit the website all at the same time. Heck, even I had multiple components open (i.e. my cellphone, my iPad, my computer). I’m sure the amount of traffic placed on their server would clog up most any website.
The solutions are: to get their website to better handle extreme instances where masses of users all converge on it at once, or stop creating situations with products with artificially low mintages that encourage users to all converge on your website at once.
It reminds me of the dumb old Henny Youngman joke: "I went to my doctor and flapped my arm up and down and said 'Doctor, it hurts when I do this', to which my doctor replied 'Well, then don't do that!' "
I bet a unusually high number of the coin forum bought this Mint issue.....just sayin.'
I see that @Tootawl got a set.
I mean if @RickO stepped up, there's got to be several more.
Maybe we bought them all and we can corner the market.
Academic institution. Nobody cares what I'm doing. But I was on the network.
Just now received the real confirmation for my one reverse proof order.
For interest, I also just cancelled my uncirculated burnished order of 3 because of the backorder till December issue. I also cancelled a gold T2 proof that did not ship within a month because no longer first strike eligible. No longer a fan of these apparently deliberately planned delays that go on for months.
National Commemorative Medals of the U.S. Mint:
https://www.pcgs.com/setregistry/u-s-coins/medals-tokens/national-commemorative-medals-united-states-mint-1940-present/alltimeset/195526
I'd expect someone with a Stooges avatar to say that, nyuk, nyuk, nyuk!
Burnished Eagles shipped date changed to Sept 14th if that makes any difference for you.
I was also at work and work for a communications company that has 1 Gig service so my service was not subpar either in trying for the V75s.
Confirmation email and my credit card was charged..
I didn't say it was.
You only have to look at the time to sell out to know that the web problems were far worse.
Confirmation email recieved
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I was able to place my order shortly after 10am Pacific time. I tried to have the coin set shipped to my friend’s shop but system crashed 3 times. At about 10:40, I changed my tactic, used the same address for billing and shipping and the order went through quickly. I checked my email and saw the notice of acknowledgment from the Mint. Mission accomplished. Not sure how long I have to wait. Hopefully this set will arrive together with my 2021 Peace silver dollars 😃
Just got confirmation email.
Confirmed woohoo!
Paper money eventually returns to its intrinsic value. Zero. Voltaire. Ebay coinbowlllc
confirmation email received!
BUT
it was preceded by a "we cannot fulfill your order" email on the same order number
Due to the overwhelming response from our customers, Pinehurst Coins has been inundated with purchase order requests for:
American Eagle 2021 One Ounce Silver Reverse Proof Two-Coin Set Designer Edition
US Mint Item 21XJ
As a result, it may take 24hrs or more to receive a response to your email. We ask that you please be patient in allowing us time to respond, but rest assured we are still purchasing the coin set.
PLEASE DO NOT SEND ADDITIONAL EMAILS IF YOU HAVE ALREADY SENT ONE, DOING SO WILL ONLY CAUSE FURTHER DELAYS.
Thank you for your continued support!
this wasn't flipper driven ... not at all...
Damn seagulls. You can tell just by the number Of just joined that have been all over the boards…they will be gone by next week
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
Not really though when you compare mintages. The V75s with a mintage of 75,000 took I think a little over 1 1/2 hrs to sellout. These with a mintage of 125,000 took about 2 1/2 hrs.
Rough day in line at the slaughterhouse. Would get so far then gateway error would pop up, followed by a server down error, followed by an unexpected error, followed by checking out several times and nothing. Finally at 1310 I got though with a confirmed order USM1154952X.
God bless the 13 service members lost in Afghanistan and their families. Same goes for all that were impacted by this cowardly act. I want to say much more........................
Not that it will go anywhere, but I wrote a lengthy email and spoke to a customer service rep a few minutes ago at the US mint about creating a tiered enrollment program for regular US Mint customer purchasers (for the single purchase of each offering by enrollment). Fighting the website isn't much fun, and buying via enrollment would be so much simpler. The US Mint knows it has a problem. They offer free Loyalty shipping for repeat purchasers. Tiered enrollments would be just as easy to set up.
every flipper would qualify
someone wanting ... say an ASE Proof collection ... would be out due to the lower spend amount
The heavy hitters would be in the highest tier due to volume of purchase. Where would the cutoff be five orders of 200 bucks in the prior year gets you second tier which allows you sloppy coin seconds😂
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
Good effort but is print it out and send snail mail to the mint director and Secretary of the Treasury. I don't think an email to customer service will ever reach a decision maker.
I think you're absolutely right - my first draft of the letter is already done. I have to tweak it some. Appreciate the suggestion to sending the correspondence to the Secretary of the Treasury. Hadn't thought of that. I was only sending it to the Mint Director. Cheers.
Thanks for the info, but I think that tomorrow shipping date is mostly for the enrollment purchases. Mine said backorder still, but I already cancelled it and no regrets. Basically I'm just getting tired of the entire modern mess.
National Commemorative Medals of the U.S. Mint:
https://www.pcgs.com/setregistry/u-s-coins/medals-tokens/national-commemorative-medals-united-states-mint-1940-present/alltimeset/195526
I didn’t have enrollments and mine changed to tomorrow. But I get your frustration.