Now Happy w/Northeast Numismatics

RichR · December 4, 2009 1:33AM

I thought I bought the 1999-W $10 Mint Eagle Gold Eagle from Northeast Numismatics via Collectors Corner early yesterday afternoon...and got a confirmation. And now I get an e-mail from them saying sorry...it was previously sold.

Not at all pleased with this.

<<UPDATE: HAPPY RESOLUTION TO THIS TALE DESCRIBED LATER IN THREAD! >>

doh · December 4, 2009 1:35AM

That's unfortunate, but not terribly surprising. I see lots of things on Collector's Corner that I know are no longer available on the dealer's site. I guess it's obvious now: but always buy from the dealer, not through Collector's Corner.

blu62vette · December 4, 2009 1:37AM

I have tried numerous times with collectors corner and it has never worked. I think the issue is more with how bad people runt he inventory on collectors corner. There are too many items up there from years ago....

notwilight · December 4, 2009 1:39AM

I see this quite a bit on dealer websites lately. I have buyers referencing websites when they make me an offer on a coin on ebay and I say that the price is too low and they finally admit that when they tried to buy it it was out of stock or previously sold. --Jerry

astrorat · December 4, 2009 1:40AM

<< That's unfortunate, but not terribly surprising. I see lots of things on Collector's Corner that I know are no longer available on the dealer's site. I guess it's obvious now: but always buy from the dealer, not through Collector's Corner. >>

Ditto...

Lane

cinman14 · December 4, 2009 1:48AM

Was the confirmation email confirming the sale or just confirming you placed your order?

When buying from them direct you get 2 separate emails.. The first one telling you not to send
payment until you receive a followup email confirming it's still in stock...

RichR · December 4, 2009 1:51AM

The e-mail I received said to stand by for instructions to complete payment.

I might also add that they're own website also listed the item as in stock at the time (I just happened to check retroactively). In fact, the coin is STILL pictured on their site, but now with a sold flag.

JCMhouston · December 4, 2009 1:53AM

I'm not sure why anyone would use collectors corner instead of the dealers site, much better chance of them being up to date. I have to add, I just got in two newps from NEN and very pleased. I always go directly through the site, just one email confirming the purchase, then another confirming in stock and please pay. I've checked several times and their website always immediately displays "On Hold" as soon as I get the confirmation email. Remember that NEN (and most other dealers), are not huge conglomerates, just a few people working in the office.

EagleEye · December 4, 2009 2:04AM

As a dealer who lists on Collector's Corner, I must say that it is very hard to keep your inventory synchronized with Collector's Corner when you are doing eBay, shows, and have a web site. As for myself, I try and upload my changes regularly, but it always seems someone orders that one coin that was sold yesterday.

I think the OP should be a bit more understanding. A negative post is really unwarranted.

Also, for bullion related items, the prices will change, so don't expect the prices and availability to remain the same when gold goes up.

FinallyHere · December 4, 2009 2:05AM

It's not easy keeping inventories up to date, even when you have good systems in place. And, while I think Collectors Corner is an excellent site, as a posting dealer I can tell you it's not easy keeping things fresh. You need to remember, the inventory a dealer has at any given point in time is dynamic and in theory changing. This inventory is NOT directly linked to Collectors Corner - the updates take place via an interface, and while that's pretty nifty and easy, it takes time. So, there are often times genuine reasons problems arise...it just is what it is.

GritsMan · December 4, 2009 2:06AM

Richard's coins almost always has some of these... Not the lowest prices, but available at least.

Richard's coins on eBay

Longacre · December 4, 2009 2:06AM

When a dealer hears Longacre's soothing tones on the other end of the phone, he knows I mean business. I don't deal with the internet to make major purchases and my MO is to speak to the dealer directly. I don't even have one of my assistants call.

Broadstruck · December 4, 2009 2:12AM

NEN doesn't really deserve a thread like this over something so

Hope you feel better now that you've had a chance to...

JCMhouston · December 4, 2009 2:16AM

<< my MO is to speak to the dealer directly. I don't even have one of my assistants call. >>

They are probably giddy (if not frothy) when your name shows on the caller ID, knowing their month is made.

airplanenut · December 4, 2009 2:18AM

<< I might also add that they're own website also listed the item as in stock at the time (I just happened to check retroactively). In fact, the coin is STILL pictured on their site, but now with a sold flag. >>

Their site isn't automated. If they're going through orders, they have to make the changes by hand, and it may well be that this piece was sold just prior to your placing an order, hence they hadn't had a chance to update it's status on the website.

I've had lots of good experiences with them... they're good guys over there.

RichR · December 4, 2009 2:18AM

<<Hope you feel better now that you've had a chance to...>>

As a matter of fact, I do...glad to see you care.

Broadstruck · December 4, 2009 2:27AM

<< <<Hope you feel better now that you've had a chance to...>>

As a matter of fact, I do...glad to see you care. >>

A few weeks ago close to midnight I bought this smokin AU58 WLH off another dealers website added to my cart, got an invoice, and mailed off a check in the morning. Only later that afternoon to get an email and phone call that it was out on approval. It's didn't come back as it was expected and my check was returned.

It's just part of dealing with buying off the internet as dealers work normal hours but their website is up 24/7/365.

I feel for you... but Tom and Chris are some of the best dealers in the business and what occurred was beyond there control.

RichR · December 4, 2009 2:33AM

Ok...Ok...I've taken a few deep breaths now...and never having dealt with them previously, I just felt a little jilted from this situation.

Obviously, these things can and do happen.

Ready to move on to the next "must have" item!

Broadstruck · December 4, 2009 2:41AM

<< Ok...Ok...I've taken a few deep breaths now...and never having dealt with them previously, I just felt a little jilted from this situation.

Obviously, these things can and do happen.

Ready to move on to the next "must have" item! >>

Get ready to loose out on a whole lot more in your collecting days.

Instead of getting all bent out of shape like a serial killer who's victim got away.

Spin it into a non blood pressure raising way, as maybe there was a good reason you missed this one.

mrpotatoheadd · December 4, 2009 2:45AM

Unless you've actually tried to do it yourself, it's easy to underestimate the amount of work involved in keeping an inventory listing current when the coins are being offered for sale in more than one place.

RichR · December 4, 2009 2:47AM

<<Instead of getting all bent out of shape like a serial killer who's victim got away.>>

Careful now...you're almost describing the compulsive tendencies of quite a few numismatists there!

saintguru · December 4, 2009 2:55AM

It is very poor judgement to post a thread like this. The complaint department is at NE Numismatics, not here.

Have you beaten your wife lately?

Broadstruck · December 4, 2009 2:58AM

<< Have you beaten your wife lately? >>

Or kicked the dog?

doh · December 4, 2009 3:06AM

<< It is very poor judgement to post a thread like this. The complaint department is at NE Numismatics, not here.

Have you beaten your wife lately?
>>

Speaking of poor judgement....

tahoe98 · December 4, 2009 3:53AM

......

saintguru · December 4, 2009 3:54AM

<< 

<< It is very poor judgement to post a thread like this. The complaint department is at NE Numismatics, not here.

Have you beaten your wife lately?
>>

Speaking of poor judgement....

>>

BITEMEBOY. Another wuss.

doh · December 4, 2009 3:56AM

<< BITEMEBOY. Another wuss. >>

Yawn. Sticks and stones. I'm not the one making wife beating jokes. I guess that makes me a wuss.

mrearlygold · December 4, 2009 3:57AM

<< 

<< Have you beaten your wife lately? >>

Or kicked the dog?

>>

Actually it looks like someone walked in on the two of them doing the wild thing

saintguru · December 4, 2009 3:59AM

<< 

<< BITEMEBOY. Another wuss. >>

Yawn. Sticks and stones. I'm not the one making wife beating jokes. I guess that makes me a wuss. >>

Clearly you have no clue about that phrase as a classic rhetorical example of a question that can't be answered without admitting guilt. When you become more worldly THEN you can try to criticize me. I'm sure 90% of the readers here know exactly what that phrase illustrates.

doh · December 4, 2009 4:02AM

<< Clearly you have no clue about that phrase as a classic rhetorical example of a question that can't be answered without admitting guilt. When you become more worldly THEN you can try to criticize me. I'm sure 90% of the readers here know exactly what that phrase illustrates. >>

Oh I get the supposed joke. It's just not very classy whether it's "classic" or not. Especially coming from someone who has a daughter, I'd expect you not to joke about women getting beat...but hey, to each his own I guess.

MidLifeCrisis · December 4, 2009 4:14AM

<< Ok...Ok...I've taken a few deep breaths now...and never having dealt with them previously, I just felt a little jilted from this situation.

Obviously, these things can and do happen.

Ready to move on to the next "must have" item! >>

Then I suggest you edit the title of this thread.

Bochiman · December 4, 2009 4:19AM

<< 

<< Clearly you have no clue about that phrase as a classic rhetorical example of a question that can't be answered without admitting guilt. When you become more worldly THEN you can try to criticize me. I'm sure 90% of the readers here know exactly what that phrase illustrates. >>

Oh I get the supposed joke. It's just not very classy whether it's "classic" or not. Especially coming from someone who has a daughter, I'd expect you not to joke about women getting beat...but hey, to each his own I guess. >>

Doh, while you are correct, and I think most sane, mature, folks agree with you, you won't change his mind as he can never admit when he has screwed up again.

saintguru · December 4, 2009 4:22AM

For Doh and Doh-er...

Yeah...I'm wrong and you're both the real "Saints"

MikeInFL · December 4, 2009 4:58AM

I think that if dealers can't guarantee a coin is in stock, they should not give confirmation or take money via the internet, and the OP has a legitimate gripe.

MikeInFL · December 4, 2009 4:59AM

<< 

<< 

<< BITEMEBOY. Another wuss. >>

Yawn. Sticks and stones. I'm not the one making wife beating jokes. I guess that makes me a wuss. >>

Clearly you have no clue about that phrase as a classic rhetorical example of a question that can't be answered without admitting guilt. When you become more worldly THEN you can try to criticize me. I'm sure 90% of the readers here know exactly what that phrase illustrates. >>

I understood you.

yellowkid · December 4, 2009 5:02AM

<< 

<< That's unfortunate, but not terribly surprising. I see lots of things on Collector's Corner that I know are no longer available on the dealer's site. I guess it's obvious now: but always buy from the dealer, not through Collector's Corner. >>

Ditto...

Lane >>

CC is pretty useless.....

dizzyfoxx · December 4, 2009 5:15AM

happens, even in the coin world. However, I'd be quite upset also.

RichR · December 4, 2009 6:15AM

Ok...I'm back from beating saintguru's wife...and guess what...she liked it.

She said that she hasn't had a good beating thrown into her in years...poor woman.

But putting aside saintguru's obvious shortcomings...and getting back to the real issue at hand...although I understand how these things can happen...I also think I do have a ligitimate reason not to be pleased.

And after reading hundreds of other posts regarding cancelled eBay auctions, disappointing third party grades, counterfeit coins, and a multitude of other sob stories...what I don't have a right to vent every once in a blue moon?

There...I've said it.

notwilight · December 4, 2009 6:17AM

<< 

<< Clearly you have no clue about that phrase as a classic rhetorical example of a question that can't be answered without admitting guilt. When you become more worldly THEN you can try to criticize me. I'm sure 90% of the readers here know exactly what that phrase illustrates. >>

Oh I get the supposed joke. It's just not very classy whether it's "classic" or not. Especially coming from someone who has a daughter, I'd expect you not to joke about women getting beat...but hey, to each his own I guess. >>

Went right over your head....

Broadstruck · December 4, 2009 6:40AM

<< Ok...I'm back from beating saintguru's wife...and guess what...she liked it.

She said that she hasn't had a good beating thrown into her in years...poor woman. >>

mrpotatoheadd · December 4, 2009 6:43AM

I took a look at the NEN website, and when I clicked on some items in order to add them to the shopping cart, they all said "Coins subject to availability." Seems kind of harsh to criticize a dealer for a coin not being available when they tell you it's possible that the coin might actually *not* be available even before you get to the point of trying to pay for it.

EagleEye · December 4, 2009 6:44AM

And after reading hundreds of other posts regarding cancelled eBay auctions, disappointing third party grades, counterfeit coins, and a multitude of other sob stories...what I don't have a right to vent every once in a blue moon?

Go ahead and vent, just don't drag a very good and reputable company through the mud on a public forum because you missed a rip. As I see it, there are many, many examples of that coin around. Why not just buy it, or is it now too expensive because gold went up?

RichR · December 4, 2009 7:21AM

<<just don't drag a very good and reputable company through the mud>>

I didn't accuse them of anything illegal or unethical (like retroactively selling it for a higher price to another buyer)...just disappointed.

If this coin was on eBay...and you won the auction or did a Buy It Now...and it wasn't available....wouldn't you be disappointed?

In all fairness, I DID actually commit to buy something here that turned out not to actually be available.

EagleEye · December 4, 2009 7:33AM

You miss the point. You should edit their name off the title and make this a generic post. Just good etiquette.

astrorat · December 4, 2009 7:38AM

Rich-

Listen to what Rick is saying (or writing). NEN is a great company with quality people and the fact that you are disappointed, while understandable, does not really call for a public rebuke. A generic post about being cautious when ordering through a third-party ordering system, such as Collector's Corner, would serve your audience better.

Lane

BillJones · December 4, 2009 7:40AM

I'm with Northeast on this one.

I worked with them for many years when I lived and dealt coins in New England. They are a first class coin dealer.

doh · December 4, 2009 7:45AM

HAHAHA, I love the witch hunts here. Rich I feel sorry for you. You should leave NEN in the title of this thread. Maybe it'll help someone who was going to buy from them on Collector's Corner, but then sees this thread and goes directly to their site instead. The thread title serves a purpose and should not be edited. This thread doesn't drag NEN through the mud at all, it just shows that they don't update their inventory instantly so it's a better idea to go directly through them.

roadrunner · December 4, 2009 7:50AM

You may end up being able to buy the same coin somewhere else cheaper now that gold is correcting. Happy Holidays.

roadrunner

jhdfla · December 4, 2009 7:51AM

Rich, best solution to this is to find another dealer, the coin is easily obtained. Edit your opening as has been suggested, I suspect this thread will be locked at any minute.

coinguy1 · December 4, 2009 7:56AM

This thread actually ended up being a pro-Northeast Numismatics thread, and I'm glad to see that. And it serves as a good example that collectors will stand up for at least some dealers on occasion.

Bear · December 4, 2009 8:04AM

Yup, you cant drag a reputable company thru the mud,

but, everyone is free to drag everyone else thru the mud.

Its good for the complexion I hear.

Now Happy w/Northeast Numismatics

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