I've only bought one coin from Northeast Numismatics and it was a great experience, would deal with them again for sure.
That said, I buy enough coins to have figured out that 25-50% of the time the coin I try to buy that appears available really isn't because dealers don't/can't update their inventory real time. Some do a better job than others of course. One dealer still has a coin for sale on his website right now that I bought at the L.A. ANA show this summer!!!! Sure, I get a little bummed if I try to buy a coin and it laters turns out to no longer be available, but that's just the way it works.
I have purchased many coins (mostly toned Morgan dollars) from Northeast Numismatics. I like the way you can click right into toned coins for sale with very nice pictures. I like the 3 month layaway that allows me to purchase $300 to $900 coins that I would not normally purchase. They are one of my 1st websites I go to when i'm crusing for a possible purchase. They have been pretty square with me. You have the right to gripe about a bad experiance. I thought that was what the forum was for questions and gripes as well as showing off your coins with people who actually care about something you bought.
<< <i>Ok...I'm back from beating saintguru's wife...and guess what...she liked it.
She said that she hasn't had a good beating thrown into her in years...poor woman. >>
>>
I think Mrs Saint provided the beatdown, to be concluded at the FUN show. How ironic.
Someone has always got to take offense to everything written. Some around here must be upset 24 hours a day.
I am sorry NE did not have the coin, should they suffer a beatdown? I would like to hire about 10 of the so called perfect guys on this site, i could double your current pay and still make a killing. Bad choice of words.
Mark NGC registry V-Nickel proof #6!!!! working on proof shield nickels # 8 with a bullet!!!!
<< <i>I have purchased many coins (mostly toned Morgan dollars) from Northeast Numismatics. I like the way you can click right into toned coins for sale with very nice pictures. I like the 3 month layaway that allows me to purchase $300 to $900 coins that I would not normally purchase. They are one of my 1st websites I go to when i'm crusing for a possible purchase. They have been pretty square with me. You have the right to gripe about a bad experiance. I thought that was what the forum was for questions and gripes as well as showing off your coins with people who actually care about something you bought. >>
Tomcat are you just trying to get your post count up?
"It's not easy keeping inventories up to date, even when you have good systems in place. And, while I think Collectors Corner is an excellent site, as a posting dealer I can tell you it's not easy keeping things fresh. You need to remember, the inventory a dealer has at any given point in time is dynamic and in theory changing. This inventory is NOT directly linked to Collectors Corner - the updates take place via an interface, and while that's pretty nifty and easy, it takes time. So, there are often times genuine reasons problems arise...it just is what it is."
Mike, one thing I know is that you guys always seem to be on top of things. Never a bad coin, never a bad experience. You're one of the good guys in my book. Now you got me thinking about this pretty flowing hair half.
Call me crazy, but I've always figured that coins posted on internet websites, displayed in dealers' cases at shows and shops and advertised in coin magazines/newspapers were all subject to prior sale. Sure, it's disappointing when a coin you're interested in was already sold to another buyer, but I don't see that it's necessarily the seller's fault.
RichR is an example of the type of customers any business has to deal with. Luckily, there in a very small minority.
A dealer cannot keep his inventory current with live updates on his website, it's not practical or economical. You have a problem with that, got to a bricks & mortar store!
Can I call someone a jerk without getting banned from the site?
There is no "AT" or "NT". We only have "market acceptable" or "not market acceptable.
What would happen if a collector asked a dealer for a coin, the dealer sent it, and the collector said "whoops, I already spent the money".
Do you think the dealer would have a valid gripe?
I'm sorry but I don't think it is right to take someone's payment, confirm it, only to have the coin not available. If the inventory is not accurate, they should not take money. It is a reasonable expectation that when someone send a payment for something, and the order is confirmed by the website, it will be delivered....Mike
Collector of Large Cents, US Type, and modern pocket change.
<< <i>I'm sorry but I don't think it is right to take someone's payment, confirm it, only to have the coin not available. If the inventory is not accurate, they should not take money. It is a reasonable expectation that when someone send a payment for something, and the order is confirmed by the website, it will be delivered....Mike >>
Mike, I don't think Rich actually paid for anything. In his earlier post, he stated "The e-mail I received said to stand by for instructions to complete payment."
I think that's as far as the payment portion of this transaction got.
<< <i>I'm sorry but I don't think it is right to take someone's payment, confirm it, only to have the coin not available. If the inventory is not accurate, they should not take money. >>
OP said:
"The e-mail I received said to stand by for instructions to complete payment."
This would indicate to me that payment had not, in fact, actually been made. Did the OP already mail a check? Was the OP's cc charged? Inquiring minds want to know.
edited to add... I just went to Collector's Corner, put an item from NEN's inventory in my shopping cart and this message shows up:
"Transactions are not confirmed until you are contacted by a Dealer."
Unless NEN contacted the OP with a confirmation that the item was available and then backed out, I don't see why NEN should take any heat over this.
You coinees have it made....it's much worse buying comics from online dealers....nearly half of my deals fall through after payment has already been sent and sometime you aren't notified for a couple of weeks that they don't have the items
For what it's worth NEN is a top notch company and I have probably bought a dozen coins from them off their site and never once has the coin already been sold while still being listed
Let's turn this around a bit. What would happen if a collector asked a dealer for a coin, the dealer sent it, and the collector said "whoops, I already spent the money". Do you think the dealer would have a valid gripe?
I have had several situations over the past month where a collector has locked me into a sale (e.g. PCGS gold coins that are fairly volatile), has stated that they will send a check later in the week and then the following week has informed me that things have changed and they simply can not follow through with the deal. All of the deals are under $2,500 in value (I would not conduct business this way involving bullion coins of a value in excess of that). Nearly always, the coins have dropped in price vs. risen). What can I do? Put an attorney on retainer to send out demand letters (or even file small claims actions)? Virtually nothing of course, other than monitor the % that collectors are not honoring deals with dealers vs. what I read about possible dealers not honoring deals with collectors (with no opinion on this particular situation in that last comment). From that, I can decide if I want to "trust" a collector in the future to put a check in the mail to me on a coin that could move significantly up or down in the interim.
One footnote... nearly all of these "backed out" deals come from my website or other internet sales with customers I have generally never done business with before, BUT, seldom (nearly never) is a deal not honored from the BST board or with a forum member (and likewise, the BST forum member can count on whatever I say will be delivered on my end).
Wondercoin
Please visit my website at www.wondercoins.com and my ebay auctions under my user name www.wondercoin.com.
<< <i>I thought I bought the 1999-W $10 Mint Eagle Gold Eagle from Northeast Numismatics via Collectors Corner early yesterday afternoon...and got a confirmation. And now I get an e-mail from them saying sorry...it was previously sold.
Not at all pleased with this.
<<UPDATE: HAPPY RESOLUTION TO THIS TALE DESCRIBED LATER IN THREAD! >> >>
This happened to me once with them when I spoke to someone there and said a 1915 matte proof lincoln cent in an NGC Pr-64 bn holder was available and they would set it aside for me then when I inquired about paying for it a couple days later they said it was sold to someone else. The did offer me a whopping 5% discount off my next purchase of any coin.
Comments
That said, I buy enough coins to have figured out that 25-50% of the time the coin I try to buy that appears available really isn't because dealers don't/can't update their inventory real time. Some do a better job than others of course. One dealer still has a coin for sale on his website right now that I bought at the L.A. ANA show this summer!!!! Sure, I get a little bummed if I try to buy a coin and it laters turns out to no longer be available, but that's just the way it works.
Michael Kittle Rare Coins --- 1908-S Indian Head Cent Grading Set --- No. 1 1909 Mint Set --- Kittlecoins on Facebook --- Long Beach Table 448
You have the right to gripe about a bad experiance. I thought that was what the forum was for questions and gripes as well as showing off your coins with people who actually care about something you bought.
<< <i>
<< <i>Ok...I'm back from beating saintguru's wife...and guess what...she liked it.
She said that she hasn't had a good beating thrown into her in years...poor woman. >>
I think Mrs Saint provided the beatdown, to be concluded at the FUN show. How ironic.
Someone has always got to take offense to everything written. Some around here must be upset 24 hours a day.
I am sorry NE did not have the coin, should they suffer a beatdown? I would like to hire about 10 of the so called perfect guys on this site, i could double your current pay and still make a killing. Bad choice of words.
NGC registry V-Nickel proof #6!!!!
working on proof shield nickels # 8 with a bullet!!!!
RIP "BEAR"
EAC 6024
<< <i>I have purchased many coins (mostly toned Morgan dollars) from Northeast Numismatics. I like the way you can click right into toned coins for sale with very nice pictures. I like the 3 month layaway that allows me to purchase $300 to $900 coins that I would not normally purchase. They are one of my 1st websites I go to when i'm crusing for a possible purchase. They have been pretty square with me.
You have the right to gripe about a bad experiance. I thought that was what the forum was for questions and gripes as well as showing off your coins with people who actually care about something you bought.
Tomcat are you just trying to get your post count up?
Mike, one thing I know is that you guys always seem to be on top of things. Never a bad coin, never a bad experience. You're one of the good guys in my book. Now you got me thinking about this pretty flowing hair half.
A dealer cannot keep his inventory current with live updates on his website, it's not practical or economical. You have a problem with that, got to a bricks & mortar store!
Can I call someone a jerk without getting banned from the site?
``https://ebay.us/m/KxolR5
What would happen if a collector asked a dealer for a coin, the dealer sent it, and the collector said "whoops, I already spent the money".
Do you think the dealer would have a valid gripe?
I'm sorry but I don't think it is right to take someone's payment, confirm it, only to have the coin not available. If the inventory is not accurate, they should not take money. It is a reasonable expectation that when someone send a payment for something, and the order is confirmed by the website, it will be delivered....Mike
<< <i>...some of you boys need a hug. >>
Busy tonight Big Boy.
"Inspiration exists, but it has to find you working" Pablo Picasso
<< <i>I'm sorry but I don't think it is right to take someone's payment, confirm it, only to have the coin not available. If the inventory is not accurate, they should not take money. It is a reasonable expectation that when someone send a payment for something, and the order is confirmed by the website, it will be delivered....Mike >>
Mike, I don't think Rich actually paid for anything. In his earlier post, he stated "The e-mail I received said to stand by for instructions to complete payment."
I think that's as far as the payment portion of this transaction got.
You mean, the kind of customer who expects some minimal degree of customer satisfaction?
<<Can I call someone a jerk without getting banned from the site? >>
Sure you can, you jerk!
<< <i>I'm sorry but I don't think it is right to take someone's payment, confirm it, only to have the coin not available. If the inventory is not accurate, they should not take money. >>
OP said:
"The e-mail I received said to stand by for instructions to complete payment."
This would indicate to me that payment had not, in fact, actually been made. Did the OP already mail a check? Was the OP's cc charged? Inquiring minds want to know.
edited to add... I just went to Collector's Corner, put an item from NEN's inventory in my shopping cart and this message shows up:
"Transactions are not confirmed until you are contacted by a Dealer."
Unless NEN contacted the OP with a confirmation that the item was available and then backed out, I don't see why NEN should take any heat over this.
``https://ebay.us/m/KxolR5
For what it's worth NEN is a top notch company and I have probably bought a dozen coins from them off their site and never once has the coin already been sold while still being listed
What would happen if a collector asked a dealer for a coin, the dealer sent it, and the collector said "whoops, I already spent the money".
Do you think the dealer would have a valid gripe?
I have had several situations over the past month where a collector has locked me into a sale (e.g. PCGS gold coins that are fairly volatile), has stated that they will send a check later in the week and then the following week has informed me that things have changed and they simply can not follow through with the deal. All of the deals are under $2,500 in value (I would not conduct business this way involving bullion coins of a value in excess of that). Nearly always, the coins have dropped in price vs. risen). What can I do? Put an attorney on retainer to send out demand letters (or even file small claims actions)? Virtually nothing of course, other than monitor the % that collectors are not honoring deals with dealers vs. what I read about possible dealers not honoring deals with collectors (with no opinion on this particular situation in that last comment). From that, I can decide if I want to "trust" a collector in the future to put a check in the mail to me on a coin that could move significantly up or down in the interim.
One footnote... nearly all of these "backed out" deals come from my website or other internet sales with customers I have generally never done business with before, BUT, seldom (nearly never) is a deal not honored from the BST board or with a forum member (and likewise, the BST forum member can count on whatever I say will be delivered on my end).
Wondercoin
I must now admit that NE Numismatics has improved the original unfortunate situation described.
They contacted me with a second chance offer on the coin in question...which I really do appreciate.
So everyone who stood up for them, I must now say that they've also scored major points in my book and will be on my future shopping lists.
<< <i>So everyone who stood up for them, I must now say that they've also scored major points in my book and will be on my future shopping lists. >>
That's great news!
<< <i>UPDATE...
I must now admit that NE Numismatics has improved the original unfortunate situation described.
They contacted me with a second chance offer on the coin in question...which I really do appreciate.
So everyone who stood up for them, I must now say that they've also scored major points in my book and will be on my future shopping lists. >>
Did they score enough points for you to edit the thread title (if you can)?
As a matter of fact...that was the first thing I did!
<< <i><<Did they score enough points for you to edit the thread title (if you can)?>>
As a matter of fact...that was the first thing I did! >>
<< <i>I thought I bought the 1999-W $10 Mint Eagle Gold Eagle from Northeast Numismatics via Collectors Corner early yesterday afternoon...and got a confirmation. And now I get an e-mail from them saying sorry...it was previously sold.
Not at all pleased with this.
<<UPDATE: HAPPY RESOLUTION TO THIS TALE DESCRIBED LATER IN THREAD! >> >>
This happened to me once with them when I spoke to someone there and said a 1915 matte proof lincoln cent in an NGC Pr-64 bn holder was available and they would set it aside for me then when I inquired about paying for it a couple days later they said it was sold to someone else. The did offer me a whopping 5% discount off my next purchase of any coin.