@sanddollar said:
I like PCGS. It is sad many of you don't.
It is sad but_ so are the reasons_ that so many collectors are currently unhappy with PCGS.
I suppose the same could be stated for the country you live in.
That doesn't mean you still can't like it.
How many times have you submitted coins to PCGS?
Their grading has been very good, IMO. However, when one experiences the nonsense and incompetence I went through and begins pondering the potential loss of sales revenue from their poor ancillary services like maintaining their registry, attributions and photography, it can affect one's respect and loyalty towards a company. They have lots of issues within their organization now. So, what do they do? They start pumping out some glossy magazine unrelated to their core mission.
FIX THE REGISTRY!
FIX THE PHOTOGRAPHY!
HIRE COMPETENT NUMISMATISTS TO ADDRESS PROBLEMS THAT ARISE IN ATTRIBUTIONS AND GRADING!
@cameonut2011 said:
Yes, but not in the last 18 months. I don’t see the parallel between submission delays and a single month to fix a software glitch though. If anything, your argument supports my position that PCGS won’t care about this thread as it doesn’t affect its bottom line (whereas submission delays have and the response was still slow and anemic).
It sounds like you may not have been reading previous threads on this issue, this "glitch" has been an issue for over a year now not a single month. Many others have complained about this problem with no real solution as of yet. Here is a thread on the registry forum about it.
I attended the FUN show on the 8th as well as the PCGS Cocktail party, where they discussed some awards and things coming up for 2026. Working on and modernizing the registry sets was one of the topics, the first time I heard it addressed. While nothing specific was mentioned, I did chime in about people in the forum having issues with the registry, the photography and put in my 2 cents on other issues. While I don't have too many problems with the registry myself, I know there are enough people out there who do. It would be nice to have a 2026 affixed forum thread for suggestions/fixes needed.
@sanddollar said:
I like PCGS. It is sad many of you don't.
It is sad but_ so are the reasons_ that so many collectors are currently unhappy with PCGS.
I suppose the same could be stated for the country you live in.
That doesn't mean you still can't like it.
How many times have you submitted coins to PCGS?
Their grading has been very good, IMO. However, when one experiences the nonsense and incompetence I went through and begins pondering the potential loss of sales revenue from their poor ancillary services like maintaining their registry, attributions and photography, it can affect one's respect and loyalty towards a company. They have lots of issues within their organization now. So, what do they do? They start pumping out some glossy magazine unrelated to their core mission.
FIX THE REGISTRY!
FIX THE PHOTOGRAPHY!
HIRE COMPETENT NUMISMATISTS TO ADDRESS PROBLEMS THAT ARISE IN ATTRIBUTIONS AND GRADING!
You don’t seem to understand the reality.
Collectors core mission is now cards.
Coins are just the cash cow.
PE is all about cost optimization, which is incompatible with paying decent salaries for competent experts to really improve the business (not implying that current employees aren’t competent, just overwhelmed).
PE is all about window dressing (improving the numbers, ie. bean counting).
@sanddollar said:
I like PCGS. It is sad many of you don't.
It is sad but_ so are the reasons_ that so many collectors are currently unhappy with PCGS.
I suppose the same could be stated for the country you live in.
That doesn't mean you still can't like it.
How many times have you submitted coins to PCGS?
Their grading has been very good, IMO. However, when one experiences the nonsense and incompetence I went through and begins pondering the potential loss of sales revenue from their poor ancillary services like maintaining their registry, attributions and photography, it can affect one's respect and loyalty towards a company. They have lots of issues within their organization now. So, what do they do? They start pumping out some glossy magazine unrelated to their core mission.
FIX THE REGISTRY!
FIX THE PHOTOGRAPHY!
HIRE COMPETENT NUMISMATISTS TO ADDRESS PROBLEMS THAT ARISE IN ATTRIBUTIONS AND GRADING!
You don’t seem to understand the reality.
Collectors core mission is now cards.
Coins are just the cash cow.
PE is all about cost optimization, which is incompatible with paying decent salaries for competent experts to really improve the business (not implying that current employees aren’t competent, just overwhelmed).
PE is all about window dressing (improving the numbers, ie. bean counting).
And that's how competitors like CAC and CACG emerge and put them out of business.
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
LOL! PCGS IS the main difficulty I'm having in my personal life aside from my clunker car not starting.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
LOL! PCGS IS the main difficulty I'm having in my personal life aside from my clunker car not starting.
Hopefully your taste in cars is not the same as your taste in (well worn) coins. : )
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
LOL! PCGS IS the main difficulty I'm having in my personal life aside from my clunker car not starting.
Hopefully your taste in cars is not the same as your taste in (well worn) coins. : )
A classic is a classic.
All comments reflect the opinion of the author, even when irrefutably accurate.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
All comments reflect the opinion of the author, even when irrefutably accurate.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
LOL! PCGS IS the main difficulty I'm having in my personal life aside from my clunker car not starting.
Hopefully your taste in cars is not the same as your taste in (well worn) coins. : )
LOL! Unfortunately, they are very similar. I should take a picture of my Dodge van and leave that up for you to decide, but unfortunately, it's at the automotive repair shop being worked on.
If I had to choose a coin that resembles my car, it would have to be this gem. The diagnostic feature on the coin, the overdate, is prominent, just like my van's main feature, the engine, runs fine. It's everything else that's a problem.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
The difference is if you frequent a restaurant where the waitress dumps hot soup in your lap you probably don't return and continue to order off the menu.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
The difference is if you frequent a restaurant where the waitress dumps hot soup in your lap you probably don't return and continue to order off the menu.
Or you ask for a different waitress because you really love their chicken cacciatore...
All comments reflect the opinion of the author, even when irrefutably accurate.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
The difference is if you frequent a restaurant where the waitress dumps hot soup in your lap you probably don't return and continue to order off the menu.
Or you ask for a different waitress because you really love their chicken cacciatore...
Difficult to ask for different personnel and graders at PCGS.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
The difference is if you frequent a restaurant where the waitress dumps hot soup in your lap you probably don't return and continue to order off the menu.
Or you ask for a different waitress because you really love their chicken cacciatore...
Difficult to ask for different personnel and graders at PCGS.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
The difference is if you frequent a restaurant where the waitress dumps hot soup in your lap you probably don't return and continue to order off the menu.
Or you ask for a different waitress because you really love their chicken cacciatore...
Difficult to ask for different personnel and graders at PCGS.
Not really. That's exactly what people are asking for: better customer service. Or, as you suggest, they will (and do) change venues.
All comments reflect the opinion of the author, even when irrefutably accurate.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
The difference is if you frequent a restaurant where the waitress dumps hot soup in your lap you probably don't return and continue to order off the menu.
True, but some people are either more loyal or more stupid than others. There's a lot of that going around these days.
I started off with the PCGS registry, but I've since moved to CACG and Mycollect as they're both more inclusive, and I've found myself moving my main collection to CACG.
I absolutely miss the album presentation, but these other registries are just easier to live with.
Newbie collector of type and circulated Peace dollars, photographer of places and animals, player of instruments and builder of amplifiers, espresso industry professional, and a person distracted by shiny objects. https://mycollect.com/Rule556/sets
@Rule556 said:
I started off with the PCGS registry, but I've since moved to CACG and Mycollect as they're both more inclusive, and I've found myself moving my main collection to CACG.
I absolutely miss the album presentation, but these other registries are just easier to live with.
@cameonut2011 said:
The sets are yours, and you can obviously do whatever you please with them. Full on deletion seems drastic for a transient software glitch, and deleting them in protest and making a post about it seems melodramatic.
I disagree. It seems like another attempt to get through to them (they do read this board) and show the risk they run by not performing maintenance or CS on one of their coin Crown Jewels (the registry)
Then why not post a thread asking if others are having issues and drawing attention to the issue? Instead it comes off like a kid taking his ball and going home in a bout of anger. I’ll concede that I may be looking at it the wrong way, but it just strikes me as excessive.
I do agree that the registry is one of PCGS’s Crown Jewels. The loss of TDN’s sets is a loss for collectors. However, I’m not sure that one participant’s departure will change anyone’s mind. It would take large droves of collectors leaving, and even then, until a demonstrable effect becomes apparent to PCGS’s/CU’s revenue, it will likely be written off as background noise. It’s unfortunate, but the corporate world only cares about money. Since his set deletion didn’t cost them any appreciable sum of money, I doubt that they will care.
P.S. I do hope PCGS adopts your interpretation rather than mine.
Have you submitted coins to PCGS the last three years? It's been almost constant aggravation and disappointment, with absolutely ridiculous customer service that reminds me of a SNL comedy skit. I'm glad TDN did this and is posting here about it. Unfortunately, these critical threads seem to have no effect in stopping the ongoing decay of PCGS.
P R I V A T E E Q U I T Y
Money ruins everything.
Private equity spans from some of the best financial and business operators in the world to some guy with $100 million that he inherited from his grandpa. I think you have to be specific. To be specific Nat Turner and Co. is starving PCGS and feeding it to PSA.
I traded DM’s with Nat a while ago and told him about the issues I was concerned about at PCGS. He seemed genuinely concerned and said he would look into it. I never heard back. That was two years ago.
@Coinscratch said:
I could never get that album presentation to hold freaking still long enough to look at a coin.
Just hit the "II" stop button and you can turn pages when you want to with clicks to the lower right album corner or by clicking the arrow keys on your keyboard.
My main complaint with the virtual albums is that some of my coin photos don't show up on the pages, even though they appear when I click on their empty slots. I like the albums a lot, but I've moved over to the CAC registry which accepts PCGS and NGC coins along with CACG coins.
@Barberian said:
My main complaint with the virtual albums is that some of my coin photos don't show up on the pages, even though they appear when I click on their empty slots. I like the albums a lot, but I've moved over to the CAC registry which accepts PCGS and NGC coins along with CACG coins.
@sanddollar said:
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
You’re right. My life is just like the registry set issues: A never ending supply of disappointment leaving me to wonder when it will finally be over. 🤣
@Barberian said:
My main complaint with the virtual albums is that some of my coin photos don't show up on the pages, even though they appear when I click on their empty slots. I like the albums a lot, but I've moved over to the CAC registry which accepts PCGS and NGC coins along with CACG coins.
Sorry to hear this.
I myself have been frustrated with PCGS many times in recent years. IMO they have went downhill over the past few years.
The set registry part was only one of the issues.
Wishing you all the best in whatever you choose to do with your sets.
Comments
How did you make your own site?
https://www.mycollect.com
I suppose the same could be stated for the country you live in.
That doesn't mean you still can't like it.
How many times have you submitted coins to PCGS?
Their grading has been very good, IMO. However, when one experiences the nonsense and incompetence I went through and begins pondering the potential loss of sales revenue from their poor ancillary services like maintaining their registry, attributions and photography, it can affect one's respect and loyalty towards a company. They have lots of issues within their organization now. So, what do they do? They start pumping out some glossy magazine unrelated to their core mission.
FIX THE REGISTRY!
FIX THE PHOTOGRAPHY!
HIRE COMPETENT NUMISMATISTS TO ADDRESS PROBLEMS THAT ARISE IN ATTRIBUTIONS AND GRADING!
It sounds like you may not have been reading previous threads on this issue, this "glitch" has been an issue for over a year now not a single month. Many others have complained about this problem with no real solution as of yet. Here is a thread on the registry forum about it.
https://forums.collectors.com/discussion/1113027/cac-coins-what-039-s-the-deal-pcgs-for-adding-coins-to-your-inventory#pagetop
My Collection of Old Holders
Never a slave to one plastic brand will I ever be.
I attended the FUN show on the 8th as well as the PCGS Cocktail party, where they discussed some awards and things coming up for 2026. Working on and modernizing the registry sets was one of the topics, the first time I heard it addressed. While nothing specific was mentioned, I did chime in about people in the forum having issues with the registry, the photography and put in my 2 cents on other issues. While I don't have too many problems with the registry myself, I know there are enough people out there who do. It would be nice to have a 2026 affixed forum thread for suggestions/fixes needed.
10-4,
My Instagram picturesErik
My registry sets
You don’t seem to understand the reality.
Collectors core mission is now cards.
Coins are just the cash cow.
PE is all about cost optimization, which is incompatible with paying decent salaries for competent experts to really improve the business (not implying that current employees aren’t competent, just overwhelmed).
PE is all about window dressing (improving the numbers, ie. bean counting).
And that's how competitors like CAC and CACG emerge and put them out of business.
I think a lot of the hate we are reading on this forum about PCGS is actually difficulties some members here are going through in their personal lives and have nothing to do with the organization they are railing against.
LOL! PCGS IS the main difficulty I'm having in my personal life aside from my clunker car not starting.
Hopefully your taste in cars is not the same as your taste in (well worn) coins. : )
A classic is a classic.
All comments reflect the opinion of the author, even when irrefutably accurate.
That seems rather insulting. It is quite possible to be happy in your personal life and unhappy when the waitress dumps soup in your lap.
All comments reflect the opinion of the author, even when irrefutably accurate.
LOL! Unfortunately, they are very similar. I should take a picture of my Dodge van and leave that up for you to decide, but unfortunately, it's at the automotive repair shop being worked on.
If I had to choose a coin that resembles my car, it would have to be this gem. The diagnostic feature on the coin, the overdate, is prominent, just like my van's main feature, the engine, runs fine. It's everything else that's a problem.
They should rename themselves as the Rock Ridge Grading Company and put Slim Pickens in charge. Afterall, Slim knows a lot about dimes.
The difference is if you frequent a restaurant where the waitress dumps hot soup in your lap you probably don't return and continue to order off the menu.
Or you ask for a different waitress because you really love their chicken cacciatore...
All comments reflect the opinion of the author, even when irrefutably accurate.
Difficult to ask for different personnel and graders at PCGS.
The graders are not the problem with PCGS.
CAC | PCGS | NGC
Not really. That's exactly what people are asking for: better customer service. Or, as you suggest, they will (and do) change venues.
All comments reflect the opinion of the author, even when irrefutably accurate.
True, but some people are either more loyal or more stupid than others. There's a lot of that going around these days.
I started off with the PCGS registry, but I've since moved to CACG and Mycollect as they're both more inclusive, and I've found myself moving my main collection to CACG.
I absolutely miss the album presentation, but these other registries are just easier to live with.
Newbie collector of type and circulated Peace dollars, photographer of places and animals, player of instruments and builder of amplifiers, espresso industry professional, and a person distracted by shiny objects. https://mycollect.com/Rule556/sets
Same here.
I could never get that album presentation to hold freaking still long enough to look at a coin.
I stopped being PCGS exclusive a few years back when they wouldn’t cross a key coin of mine due to strike fed> @pruebas said:
Private equity spans from some of the best financial and business operators in the world to some guy with $100 million that he inherited from his grandpa. I think you have to be specific. To be specific Nat Turner and Co. is starving PCGS and feeding it to PSA.
I traded DM’s with Nat a while ago and told him about the issues I was concerned about at PCGS. He seemed genuinely concerned and said he would look into it. I never heard back. That was two years ago.
Latin American Collection
Just hit the "II" stop button and you can turn pages when you want to with clicks to the lower right album corner or by clicking the arrow keys on your keyboard.
You can click the "pause" button and manually turn the pages.
My main complaint is that all the set registry pages load so slowly
Collector, occasional seller
My main complaint with the virtual albums is that some of my coin photos don't show up on the pages, even though they appear when I click on their empty slots. I like the albums a lot, but I've moved over to the CAC registry which accepts PCGS and NGC coins along with CACG coins.
You going to the show in Conroe next week?
You’re right. My life is just like the registry set issues: A never ending supply of disappointment leaving me to wonder when it will finally be over. 🤣
No. Too far away for me.
A woman is in charge. Just like at home.
``https://ebay.us/m/KxolR5
Sorry to hear this.
I myself have been frustrated with PCGS many times in recent years. IMO they have went downhill over the past few years.
The set registry part was only one of the issues.
Wishing you all the best in whatever you choose to do with your sets.
I stopped updating my PCGS Registry years ago. Too much work.