Dysfunction With PCGS Website Pages/Functions?
lilolme
Posts: 2,895 ✭✭✭✭✭
There appears to be several dysfunctional things finding there way into the PCGS system (I am taking about when logged in).
Could it be due to these changes/updates that PCGS is implementing?
I will reference a couple threads in the Set Registry Forum and my impacts.
First on a side note I noticed that my member number is changed (9 digits now) and the old one will expire at the end of the year. Just an FYI for others if applicable.
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When logged in the images (TrueViews or other) sometimes do not appear. This could be in your Inventory or in a Registry Set.
Other forum link:
https://forums.collectors.com/discussion/1116839/half-of-my-inventory-images-have-disappeared
I noticed that my images show up in the couple registry sets I have but several do not show up in My Inventory.
This is for logging into PCGS website and then going to Inventory. However, it is not consistent with logging into the My
Account or Set Registry apps. There the images either all show up or none at all depending on how I get there (from limited checks) and I did verify that the images was turned on.
This link also mentioned images not showing up for Digital Album (not sure if they got it working). I have no digital albums.
https://forums.collectors.com/discussion/1116721/digital-album-not-finding-true-view-photos#latest
Also when logging in through the PCGS website I found that several of the Current Values did not show up in the My Inventory, but then later when logging in on the phone they did show up,
EDIT: I forgot to mention when I go to my Gallery several of the Images do not show up. This is true when logged in or out.
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PCGS auction prices realized - The initial sorting of the lots is not in any order (usually came up with most current first).
Other forum link:
https://forums.collectors.com/discussion/1116205/pcgs-auction-prices-sort-not-working#latest
As stated in the link selecting Date does not organize them by date (still jumbled). However, it appears none of the other sorting columns work properly either (tested several). I also noticed that when I changed the initial items to show from 25 to 100 the order of the items in the list also changed. I did not check this from an App and then going to APR.
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This link was discussing not being able to login.
https://forums.collectors.com/discussion/1116628/pcgs-website-for-both-submissions-and-registry-cannot-get-into-site-for-weeks#latest
I found today that I can not login on the laptop using Safari. When I click login, it starts the spinning logging you in but then kicks me out of the browser and then when reopening I am back to the login page. I did send a report to Apple. Might try loading another browser to see if it works on the laptop then. I can login on the phone using the DuckDuck browser. So don't know if it could be a browser problem or a PCGS problem with the Safari browser (I do have the browser updated) and I was logged in semi-recently on the laptop.
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When checking some of this stuff I find I can not log out of the Set Registry App no matter how many times I select logout. Still logged in.
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Also when logged into PCGS I can logout by selecting Account and then signout but when using the menu bar (3 horizontal lines) and then selecting signout it acts like it is signing me out but then I am not signed out or still logged in.
@PCGS_Hy @pcgs_education @PCGS_Marketing or whomever can best answer - any thoughts on this.
https://youtube.com/watch?v=hYCRaWPlTIE Sophie Lloyd, guitar shred cover of Panama (Van Halen)
https://youtube.com/watch?v=dOV1VrDuUm4 Ted Nugent, Hibernation, Live 1976
RLJ 1958 - 2023
Comments
Whenever I searched a coin title on Google, the first result used to be that coin's PCGS CoinFacts page. Now that doesn't work anymore. I don't know if that is related or if anyone else has been experiencing it.
Young Numismatist • My Toned Coins
Life is roadblocks. Don't let nothing stop you, 'cause we ain't stopping. - DJ Khaled
I noticed this too and was wondering what's up with that.
Collector of Capped Bust Halves, SLQ's, Commems, and random cool stuff! @davidv_numismatics on Instagram
Thank you all for bringing this to our attention. I have brought these up with our team and they are looking into these issues.
Abby Zechman
PCGS Education Coordinator
I tried a couple of things with the missing photos but was not successful in getting the missing ones (example in Gallery or Inventory for me) to show up.
First tried deleting out the cert number from the inventory and then adding / attaching it again to the inventory. Hoping that it might work like a reload. It did not and true view still missing (Gallery).
Second tried saving the Trueview on computer and then uploading it (only tried one). It did not work.
I doubt either would work for the registry sets but I don't have any missing there so could not verify. But simple to do so might be worth a try.
https://youtube.com/watch?v=hYCRaWPlTIE Sophie Lloyd, guitar shred cover of Panama (Van Halen)
https://youtube.com/watch?v=dOV1VrDuUm4 Ted Nugent, Hibernation, Live 1976
RLJ 1958 - 2023
I found out on my last submission that my six digit (legacy) PCGS membership number has been updated to a nine digit number.
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