Well I WAS excited to receive the newest innovation dollars...argh

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Kurisu
Kurisu Posts: 2,228 ✭✭✭✭✭
in U.S. Coin Forum

What is going on with the Mint?! This makes me want to cry.
My last orders all had similar issues with incredibly poor packaging...mint rolls totally unsecured in their boxes...AGAIN.

Customer service was of course wonderful as usual.
But last time this happened it was rolls that were sold out, so I was stuck with fresh but damaged Mint rolls.
This time I was able to place a replacement subscription order but the next round of orders won't be ready until the end of August, ugh.

Mint rolls shipped entirely loose in their boxes...all of them...all damaged of course.
Anyone else order any of these and did they arrive not loose in their boxes like this?!
What a sad waste that could've been avoided so easily yet again.
C'mon U.S. Mint, I'm disappointed in you, again.

Coins are Neato!

"If it's a penny for your thoughts and you put in your two cents worth, then someone...somewhere...is making a penny." - Steven Wright

Comments

  • 1madman
    1madman Posts: 1,750 ✭✭✭✭✭
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    Not sure I quite understand the complaint. The paper wrappers aren’t in gem mint condition, but the coins are fine?

  • oih82w8
    oih82w8 Posts: 13,211 ✭✭✭✭✭
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    I have not taken a shine to the Innovation Dollar designs.

    oih82w8 = Oh I Hate To Wait _defectus patientia_aka...Dr. Defecto - Curator of RMO's

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  • Kurisu
    Kurisu Posts: 2,228 ✭✭✭✭✭
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    @oih82w8 said:
    I have not taken a shine to the Innovation Dollar designs.

    It's one of my favorite modern series and the obverse Lady Liberty with the huge open fields is one of my all time favorite coin designs.

    Coins are Neato!

    "If it's a penny for your thoughts and you put in your two cents worth, then someone...somewhere...is making a penny." - Steven Wright

  • Coinscratch
    Coinscratch Posts: 11,086 ✭✭✭✭✭
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    Currently only one MS67 and that may last a while.

  • Bullsitter
    Bullsitter Posts: 6,298 ✭✭✭✭✭
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    @1madman said:
    Not sure I quite understand the complaint. The paper wrappers aren’t in gem mint condition, but the coins are fine?

    .
    Like buying a new car, the engine is fine but the body has dents.

  • Namvet69
    Namvet69 Posts: 9,423 ✭✭✭✭✭
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    Looks like they're unaware of bubble wrap at the mint. Sloppy and lazy for sure. Peace Roy

    BST: endeavor1967, synchr, kliao, Outhaul, Donttellthewife, U1Chicago, ajaan, mCarney1173, SurfinHi, MWallace, Sandman70gt, mustanggt, Pittstate03, Lazybones, Walkerguy21D, coinandcurrency242 , thebigeng, Collectorcoins, JimTyler, USMarine6, Elkevvo, Coll3ctor, Yorkshireman, CUKevin, ranshdow, CoinHunter4, bennybravo, Centsearcher, braddick, Windycity, ZoidMeister, mirabela, JJM, RichURich, Bullsitter, jmski52, LukeMarshall, coinsarefun, MichaelDixon, NickPatton, ProfLiz, Twobitcollector,Jesbroken oih82w8, DCW

  • Jzyskowski1
    Jzyskowski1 Posts: 6,650 ✭✭✭✭✭
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    @Namvet69 said:
    Looks like they're unaware of bubble wrap at the mint. Sloppy and lazy for sure. Peace Roy

      1. 🤠👍🏼

    🎶 shout shout, let it all out 🎶

  • Jimnight
    Jimnight Posts: 10,846 ✭✭✭✭✭
    edited June 30, 2023 4:54AM
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    I don't get anything from the mint.

  • gonzer
    gonzer Posts: 3,093 ✭✭✭✭✭
    edited June 30, 2023 5:16AM
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    Maybe the Mint took the term 'rolls' literally.

  • pmh1nic
    pmh1nic Posts: 3,503 ✭✭✭✭✭
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    I don't know what packing material cost the Mint but if saving on packing material is the make or break in them realizing a profit they are in the wrong business.

    The longer I live the more convincing proofs I see of this truth, that God governs in the affairs of men. And if a sparrow cannot fall to the ground without His notice is it possible for an empire to rise without His aid? Benjamin Franklin
  • OAKSTAR
    OAKSTAR Posts: 8,770 ✭✭✭✭✭
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    @Jimnight said:
    I don't get anything from the mint.

    You and me both. My relationship with the mint ended years ago. I've been rolled to many times!

    Disclaimer: I'm not a dealer, trader, grader, investor or professional numismatist. I'm just a hobbyist. (To protect me but mostly you! 🤣 )

  • bsshog40
    bsshog40 Posts: 4,037 ✭✭✭✭✭
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    Not sure how they do it anymore as I haven't bought rolls from the mint in years, but I remember jeffersons coming in a nice little tray that held each roll in place in the box. The packaging has really gone downhill if this is how rolls are packaged now.

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  • Mark
    Mark Posts: 3,645 ✭✭✭✭✭
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    Suggest to the mint that they innovate a better way to ship the rolls.

    Mark


  • Jzyskowski1
    Jzyskowski1 Posts: 6,650 ✭✭✭✭✭
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    As mentioned. They had a lovely plastic tray for earlier releases. Worked real good. Heck, last year’s woman’s quarters were in one. Here’s a picture
    Why can’t they do something similar for these.

    🎶 shout shout, let it all out 🎶

  • Fraz
    Fraz Posts: 2,118 ✭✭✭✭✭
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    @Kurisu—I replied to the survey that I received relating your complaint about the appearance of the rolls. I have not looked at mine.

  • ndeagles
    ndeagles Posts: 418 ✭✭✭✭✭
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    @Jzyskowski1 said:
    As mentioned. They had a lovely plastic tray for earlier releases. Worked real good. Heck, last year’s woman’s quarters were in one. Here’s a picture
    Why can’t they do something similar for these.

    I've been subscribed to the inno dollar rolls, and they have all come in plastic containers until the Indiana release. Now they attempt to wedge the roll into a slot in the cardboard, but they won't stay in the slot at all. I'm guessing it's another attempt to cut costs just like the new holders for the proof ASE

  • ricko
    ricko Posts: 98,724 ✭✭✭✭✭
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    Wow!! I have not purchased any rolls from the Mint in quite a few years, but they used to be securely packaged. Not like those boxes. Cheers, RickO

  • Kurisu
    Kurisu Posts: 2,228 ✭✭✭✭✭
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    @Jzyskowski1 said:
    As mentioned. They had a lovely plastic tray for earlier releases. Worked real good. Heck, last year’s woman’s quarters were in one. Here’s a picture
    Why can’t they do something similar for these.

    Yup...and they stopped using the trays at the Bessie Coleman quarters...
    I posted about my ruined rolls when I received my Bessies too - https://forums.collectors.com/discussion/1088008/my-womens-quarters-mint-rolls-from-the-mint-i-am-not-happy#latest

    My Eleanor Roosevelt quarters where in slightly better condition but also banged up and loose in their boxes - https://forums.collectors.com/discussion/1092221/eleanor-has-arrived#latest

    Today I received my 3nd shipment of the Indiana Innovation Dollars - Haven't opened these yet, but the individual rolls in each box are clearly loose in each box...ugh again!!!

    So today I called customer service again...now I have to decide which of my 7 Innovation dollar rolls I'm returning while I wait for my replacement orders at the end of August. This just totally defeats the purpose of ordering Mint rolls as well as ordering them early so that some can be resold at a premium.

    I've requested a call back from a manager in customer service now that my Bessies, my Eleanors, and the last 3 orders of Innovation dollars have all arrived unsecured and banged up in their individual boxes.
    This is absolutely maddening.

    Coins are Neato!

    "If it's a penny for your thoughts and you put in your two cents worth, then someone...somewhere...is making a penny." - Steven Wright

  • Jzyskowski1
    Jzyskowski1 Posts: 6,650 ✭✭✭✭✭
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    You are correct. They changed the quarters packaging. I remember mine were mercifully ok but you and others were not so lucky.
    Now about the fact that you seem to be having an extra helping of problems. Sorry about that. When it rains it pours but dang how about giving a fellow formite a break.
    Thanks 🙏

    🎶 shout shout, let it all out 🎶

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