When a forum member identifies an issue, like the one in the OP, what is your preferred approach for reporting:
~ contact you;
~ contact 'customer service' via e-mail;
~ or, contact via some other method?
Hey @MetroD great questin, my role has taken me away from hands-on involvement with the forum. The best method for escalation is to message @PCGS_Moderator or email info@pcgs.com.
Thank you @MapsOnFire, I have shared your findings with the CoinFacts team and will provide updates when they are available.
MapsOnFire
Posts: 201 ✭✭✭
Comments
The general CF page for PCGS #10211 looks OK. Link
The issue appears to be specific to the CF info associated with cert #43846806. Link
I do not believe that 'customer service' monitors the forum for these types of issues.
Have you reported your findings directly to them?
So it is not a double sided error??
Cheers, RickO
Is this a "mechanical error" or a "human error"?
Worry is the interest you pay on a debt you may not owe.
Interestingly, the lighting is slightly different in the two photos as is the angle of the coin...
I notify Heather Boyd each time.
@HeatherBoyd
When a forum member identifies an issue, like the one in the OP, what is your preferred approach for reporting:
~ contact you;
~ contact 'customer service' via e-mail;
~ or, contact via some other method?
Thanks.
Hey @MetroD great questin, my role has taken me away from hands-on involvement with the forum. The best method for escalation is to message @PCGS_Moderator or email info@pcgs.com.
Thank you @MapsOnFire, I have shared your findings with the CoinFacts team and will provide updates when they are available.
Heather Boyd
PCGS Senior Director of Marketing
@HeatherBoyd
Thanks for the response, and the guidance.
Thanks for the heads up, we are working on getting this updated.
Thanks for following-up on this.
Not sure if you are aware of the other "CoinFacts" related posts from @MapsOnFire.
In case you are not:
~ here are "errors" #1 and #2;
~ and, here is "error" #4.
Thanks so much MetroD.
I have noted these as well.
Thanks all.
This image is now fixed.
https://www.pcgs.com/cert/43846806
Radiant Collection: Numismatics and Exonumia of the Atomic Age.
https://www.pcgs.com/setregistry/showcase/3232
@PCGSPhoto,
Thanks for correcting the image, and for following-up here.
@HeatherBoyd & @PCGS_Moderator,
Thanks for getting this issue to the 'right' person inside of PCGS. It has been successfully resolved !!!
.