CoinFacts Error, #3

MapsOnFire

43846806 Two obv. pics.

MetroD

The general CF page for PCGS #10211 looks OK. Link
The issue appears to be specific to the CF info associated with cert #43846806. Link

I do not believe that 'customer service' monitors the forum for these types of issues.
Have you reported your findings directly to them?

ricko

So it is not a double sided error?? Cheers, RickO

PerryHall

Is this a "mechanical error" or a "human error"?

jmlanzaf

Interestingly, the lighting is slightly different in the two photos as is the angle of the coin...

MapsOnFire

I notify Heather Boyd each time.

MetroD

@MapsOnFire said:
I notify Heather Boyd each time.

@HeatherBoyd

When a forum member identifies an issue, like the one in the OP, what is your preferred approach for reporting:
~ contact you;
~ contact 'customer service' via e-mail;
~ or, contact via some other method?

Thanks.

HeatherBoyd

Hey @MetroD great questin, my role has taken me away from hands-on involvement with the forum. The best method for escalation is to message @PCGS_Moderator or email info@pcgs.com.

Thank you @MapsOnFire, I have shared your findings with the CoinFacts team and will provide updates when they are available.

MetroD

@HeatherBoyd

Thanks for the response, and the guidance.

PCGS_Moderator

Thanks for the heads up, we are working on getting this updated.

MetroD

@PCGS_Moderator said:
Thanks for the heads up, we are working on getting this updated.

Thanks for following-up on this.

Not sure if you are aware of the other "CoinFacts" related posts from @MapsOnFire.

In case you are not:
~ here are "errors" #1 and #2;
~ and, here is "error" #4.

PCGS_Moderator

Thanks so much MetroD.
I have noted these as well.

Thanks all.

PCGSPhoto

This image is now fixed.

https://www.pcgs.com/cert/43846806

MetroD

@PCGSPhoto,
Thanks for correcting the image, and for following-up here.

@HeatherBoyd & @PCGS_Moderator,
Thanks for getting this issue to the 'right' person inside of PCGS. It has been successfully resolved !!!

TwoSides2aCoin

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