THE NEW PCGS PRESIDENT-BRETT CHARVILLE

Welcome to the other side Brett!
To all collectors I would like to say I think Brett has the right attitude, has the energy, and is smart. Even more important, he happens to be one of the top coin graders in the biz. He should be able to create real change with that pedigree.
I have spoken to him several times and he knows the difficult task he has. His eyes were only recently jarred wide open by learning what collectors have to deal with and are upset by. His main priority is to clean up the real swamp and restore full collector confidence. He will not ignore collectors.
All the years I fought coin docs and gradeflation with no help I fully believe are over. My guess is it will take a year or two to make needed changes. I know the CEO Joe Orlando feels the same way. First time I met Joe was a t a Long Beach Show where he did not pound his chest who he was-he sat down and listened to my yapping for about an hour and he asked questions. I see him working on things already. So Brett and Joe will make a great combo.
Give Brett time. He has an incredibly difficult job ahead and a plate that is grossly overloaded. I am optimistic things will change for the better.
I'm sure everyone here has suggestions for him. Might as well let them rip!
Comments
I hope he endorses grading to the level where no other approval is needed other than the PCGS grade.
Welcome Brett! Wish you the best at the helm. Please continue to work on stopping the counterfeits.
This plague, I believe, is ruining the Hobby.
Good Luck! I for sure have your back.
Pete
Settle on a holder and keep it for a decade. All the new plastic makes counterfeit detection more difficult.
Hopefully Brett will consider a 1-100 grading scale.
Thanks to the OP for giving her take and insight.
I can usually tell more from a couple of paragraphs like that rather than reading the resume in the announcement.
Best wishes to Brett.
"If I say something in the woods and my wife isn't there to hear it.....am I still wrong?"
My Washington Quarter Registry set...in progress
Congratulations Mr Brett Charville.
As for suggestions, respectfully request an overhaul/ update/ to VARIETY ATTRIBUTION. Many inconsistent determinations, oversights, and mistakes.
I volunteer to help in any way possible that I am able. Online or in person.
Rocco
http://www.pcgs.com/SetRegistry/publishedset.aspx?s=142753
https://www.autismforums.com/media/albums/acrylic-colors-by-rocco.291/
My suggestion is to search the forum for suggestions I've made in the past.
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
Not to hijack the thread or anything, but did Legend finally hire a proofreader?
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.
@specialist... Thank you for your post. I hold your opinion in very high regard and look forward to seeing what will transpire in the next few years. Cheers, RickO
I'm currently being ignored by customer service regarding anomalies in submission processing on a current pending submission. A tight lipped desk clerk and two unreturned messages left on David Talk's voice mail. Maybe he will improve this? I thought a quick discussion might avert a potential problem. I guess I will wait and see what the results are since preventative actions were not possible.
As long as it is a for-profit, publicly traded company you are being overly optimistic IMHO.
Why do you think being a public company makes such a difference?
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.
Well, I think anyone in that capacity would have their plate full. Best of luck to those who are now at the helm of the premiere authentication & grading company.
No going to happen! Grading, even by professionals, is not precise. It will always be subjective thus leaving room for outsiders to both comment or "sticker."
I hope they keep the current holder for a while, I think it's the best one yet!
My YouTube Channel
Being a successful business president and being a collector advocate, grader and numistmatist are very different roles. As president time is often consumed operationally or financially. I hope PCGS has the operational infrastructure in place to support Brett.
Latin American Collection
Obligation to shareholders + Need to pay dividend + Need to Keep stock prices up = Significant Income Stream Needed
I think we all know some practices generate more revenue than others.
I think they would have more flexibility if it is a private company with a limited number of shareholders.
If they have the "talent" on board, it could be an optional choice for submission.
Charge a bit more and refund the fee if it failed CAC.
It ....could... be done.
.
Keep BJ Searls around as long as you can until you find someone
to take over the day to day of the Set Registry .
Respect her as I doubt anyone
Can do a better job and without
BJ Searls, there would not be a Set Registry
I thought she was already gone.
PCGS has not found anyone to take over for her as yet
Absolutely.
Great transactions with oih82w8, JasonGaming, Moose1913.
Executives running public companies do those things to keep their jobs and collect on bonus packages. The owners of private companies are more focused on actual profits, short term and long term. That said, I'm open to hearing a good explanation as to why a private TPG (like NGC) would be more likely to fight coin docs and gradeflation.
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.
True
Latin American Collection
A public company has the motivation and obligation to make its market strong-so a public company vs a private one has more reason to fight gradeflation and the docs. A non public company has no rules to live by.
Coin grading is like 3 people at a church social. The only thing 2 will agree on is the third one is wrong. Welcome aboard Mr Charville. I have a lot of coins in older holders. I see many " toned " coins in PCGS holders many obviously not graded that way but toned after encapsulation. I would like to see reholdering from older holders at a greatly reduced charge to minimize future toning and keep those coins as original as possible.
Bob Sr CEO Fieldtechs
@STEWARTBLAYNUMIS I thought your post was supposed to be a limerick but it obviously doesn't rhyme...
Grading is a TPG's primary responsibility, not preservation. Preservation is our problem.
Great transactions with oih82w8, JasonGaming, Moose1913.
Holders could be tested like car windshields are repaired. Draw a vacuum on the holder and allow an inert colored gas or liquid to enter Ha ! There is likely quite a few out there I'll bet.
Thanks for that. But, who are you?
I mean that I don't know who "specialist" is. Same as "ColonelJessup."
Myself and I'm sure many others think you're just another name on a message board.
Sorry
At least my suggestion to CAC-proof some coins gave my LOL count a boost.
Me, I'm just a little wannbe dealer struggling to make a name
This gives me an idea...I'm going to start a LIMERICK string! I saw some posted back in 2011, time for some more!
"If mama ain't happy, then ain't nobody happy"...conversely if @specialist is happy with the choice for new PCGS President then it must be a great move...congratulations and good luck!!!
I was a has-been even before she was a never-will-be
Putting an aggressive squeeze on doctored coins and counterfeit coins in PCGS plastic would be awesome to see.
"A dog breaks your heart only one time and that is when they pass on". Unknown
I think that this is fantastic news. Brett is a very sharp grader and knows where improvements can be made at PCGS, not only for dealers but for collectors as well. I wish him the best of luck and look forward to seeing this new version of PCGS!
President of David Lawrence Rare Coins www.davidlawrence.com
email: John@davidlawrence.com
2022 ANA Dealer of the Year, Past Chair of NCBA (formerly ICTA), PNG Treasurer, Instructor at Witter Coin University, former Instructor/YN Chaperone ANA Summer Seminar, Coin World Most Influential, Curator of the D.L. Hansen Collection
Still, I am glad this wannabe dealer has confidence in the new PCGS president!
Congrats and welcome! Many of us here love PCGS and would love it to be even more successful!
Regarding revenue, one way to make more revenue is to become more dominant where other TPGs are currently on top and getting more revenue share. Areas that are opportunities include exonumia where PCGS already has a start and where it hasn't started yet:
This other idea is a bit more out of the box, but focuses on moderns, an area important for increasing revenues due to the quantity of newly minted product every year. Many people gift these coins and I was wondering if PCGS could become the preferred holder for these types of gifts. Think about all the Mint OGP and Littleton holders that are used to give coins at Christmas. Right now, Mint OGP holders and others don't indicate content or weight. Slabs indicate metal, but not weight, just the nominal NCLT denomination which isn't very impressive. Imagine what a kid would want as a holder for a gift coin. I'm thinking that something that looks great with the precious metals weight on it may be useful so a kid can look and say, wow, I have an ounce of silver or an ounce of gold! Imagine if kids became stackers in PCGS holders, asking for coins for the holidays and their birthdays? Many parents are more cost conscious now so educating their kids to save more may be an interesting opportunity.
It's only natural that PCGS's revenue stagnates as there is a finite amount of collectible coins to be graded.
The moderns help, but there needs to be an incentive to regrade previously graded coins (not gradeflation).
1) New designations (star?)
2) New grading scale (1-100)
3) Bring back the regency holder?
For the 100 point scale, it might be interesting to see how it is doing in markets where it is the official standard, like China. Anyone know?
Hello! To Laura and those I know already: Thanks for the support and kind words! To those I don’t know yet: I’m looking forward to meeting you as soon as possible.
I appreciate all of the comments and questions that are already flowing my way.
Heather and I are working together on doing a major question and answer series on the boards over the next few weeks that I think will answer a tremendous amount of questions. (No need to get one started preemptively. I can assure you it will happen, please be patient!)
I know already that I can’t do EVERYTHING all at once, and I certainly can’t do it alone. But I can assure that there are a lot of fantastic people at PCGS who are ready to shine and will be empowered to do just that. While we can't do everything at once, we will leave no stone unturned when it comes to making positive innovative changes and improving the customer experience.
Brett Charville --- I work at PCGS
@BrettPCGS Congrats and glad you have you here! Looking forward to the Q&A!
I think keeping the current slab design is important. Security, preservation and integrity features should be incorporated into the current slab. Peace Roy
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This I can state for a fact, the dealer community (save the few involved) really do want coin doctoring to stop. I know a few people have spoken to Brett. While he has so many things to choose from to work on immediately, the mere fact the discussion is really FINALLY happening brings a tear to my eye. I know he feels it is something that must be attacked. If he can really tackle it vs the lip service we used to get, it will be a HUGE game changer immediately for every one.
We have to allow Brett to do his job and not get him bogged down on the small stuff right now.
Most importantly, will PCGS now be sending out samples of Jeni's ice cream to submitters?
President of David Lawrence Rare Coins www.davidlawrence.com
email: John@davidlawrence.com
2022 ANA Dealer of the Year, Past Chair of NCBA (formerly ICTA), PNG Treasurer, Instructor at Witter Coin University, former Instructor/YN Chaperone ANA Summer Seminar, Coin World Most Influential, Curator of the D.L. Hansen Collection