You can't please everyone.

topstuftopstuf Posts: 9,284 ✭✭✭✭✭

Dunno if I posted this before, but the circ wheatie/buff thread brought it to mind and if you read it before, well... sorry bout that...
but...
I had a customer who wanted a full bag of Indian Head Cents. 5000 coins.
This was in Autex teletype days and I did find a bag available.
The customer wanted VG or better and the place who responded to me said they SHOULD be VG or better, but....just to make sure..... he included an EXTRA 150 coins in the deal.

Got the bag.

Called customer.

Customer took coins home and called back about 3 days later ....IRATE that .....53 coins.... did not measure up to his wants.
I reminded him that he did not PAY for 5150 coins but only 5000 so he could THROW AWAY the 53 coins and still be ...ahead... of what he wanted.

He cussed me out and never came back. :| <3 <3

Comments

  • mustangmanbobmustangmanbob Posts: 971 ✭✭✭✭

    Even when you are wrong, if you start out convinced the other person is wrong, you will stay mad and not own up to your own faults. Sad human nature.

    Sic Wonder Woman on him to correct his error in judgement.

  • JimnightJimnight Posts: 1,179 ✭✭✭✭

    I wouldn't worry about it.

  • theres something wrong with him if he is buying 5000 wheat pennies at vg quality anyway. lolz

  • Insider2Insider2 Posts: 4,551 ✭✭✭✭✭

    How true. I run into this quite a bit while dealing with "ex-perts."

    @mustangmanbob said: "Even when you are wrong, if you start out convinced the other person is wrong, you will stay mad and not own up to your own faults. Sad human nature."

  • Insider2Insider2 Posts: 4,551 ✭✭✭✭✭

    I'll bet he tries to get another good deal like this from topstuf in the future.

  • topstuftopstuf Posts: 9,284 ✭✭✭✭✭

    @Insider2 said:
    I'll bet he tries to get another good deal like this from topstuf in the future.

    Doubt it. He was old and this happened in the crazy days of 1980 frenzy. :o

  • oldabeintxoldabeintx Posts: 118 ✭✭✭

    I had an eBay customer buy an unremarkable Abe Lincoln book for the $1.00 minimum bid. He posted positive feedback, but mainly crowed about what a rip he made. Emailed me later that the book was an unreturned library book from the 1940's, super upset. I had bought this many years earlier at an antique store, never noticed. I offered to return his money and the cost of postage if he returned this purloined masterwork. He refused of course, but not without an absurd rant. Lots of crazies out there.

  • BuffaloIronTailBuffaloIronTail Posts: 1,741 ✭✭✭✭

    If you sold him a full bag of marbles he would probably still complain.

    He was never playing with a full bag to begin with.

    Pete

    "I tell them there's no problems.....only solutions" - John Lennon
  • ashelandasheland Posts: 7,746 ✭✭✭✭✭

    You just gotta love dealing with the public. :#

  • oih82w8oih82w8 Posts: 7,047 ✭✭✭✭✭
    edited February 13, 2018 6:27PM

    You can buy 'em books...you can send 'em to school...they will eat the paste.

    oih82w8 = Oh I Hate To Wait _defectus patientia_



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  • Had someone snipe an auction of mine, not pay for 3 days then started sending me daily book-length emails in broken Engrish asking why I would try and get them to pay for it because it was in such bad condition it wasn’t worth a dollar to them. I told them to just request a cancellation and I would approve it. They never did but the emails kept coming. The last one I got was about 3 days after I resolved the non-paying bidder case to which I asked them kindly to never contact me again. So far, so good.

  • BillJonesBillJones Posts: 24,136 ✭✭✭✭✭

    Some people are not happy in life unless they can complain about something. Just look at the news. Being hypersensitive and expressing one’s moral indignation about some issue, no matter how trivial, is very stylish these days.

    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals.
  • TreashuntTreashunt Posts: 3,255 ✭✭✭✭

    @saltlydog4 said:
    theres something wrong with him if he is buying 5000 wheat pennies at vg quality anyway. lolz

    nope.
    Indian head cents

    Frank

    BHNC #203

  • Insider2Insider2 Posts: 4,551 ✭✭✭✭✭

    @BillJones said:
    Some people are not happy in life unless they can complain about something. Just look at the news. Being hypersensitive and expressing one’s moral indignation about some issue, no matter how trivial, is very stylish these days.

    I put them in the same category as the >:) around here that "disagree" w/o leaving a reason or the "unfortunates" who stalk every post another member writes to leave a "disagree." AFAIK, there is only one member doing this right now.

  • johnny9434johnny9434 Posts: 16,929 ✭✭✭✭

    the best part i guess is that you wont ever see them again

  • BillJonesBillJones Posts: 24,136 ✭✭✭✭✭

    There are some customers you are better off without. I learned that as a dealer. Some people are not worth the hassle.

    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals.
  • topstuftopstuf Posts: 9,284 ✭✭✭✭✭

    What surprised me the most was that he was regular customer for quite a while drving over 60 miles to get to my shop.

    We got along well until that.
    Ah well.

  • DIMEMANDIMEMAN Posts: 14,293 ✭✭✭✭✭

    @JBK said:

    @topstuf said:
    What surprised me the most was that he was regular customer for quite a while drving over 60 miles to get to my shop.

    We got along well until that.
    Ah well.

    Either I am missing something, or more likely that customer was missing something upstairs....

    He paid for 5000 Indians, he received 5150, he was not happy with 53, which means he was happy with 5097, of which 97 were free. :s

    Go figure! :/


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  • Dave99BDave99B Posts: 5,525 ✭✭✭✭

    Reminds me of an eBay transaction from about 5 years ago:

    I sold an ANACS MS63 Barber Dime on eBay. When the buyer received the coin, she emailed me, scolding me, telling me that the coin COULD NOT HAVE been mint state, because it had toning along the rims.

    Huh?? BTW, my images clearly showed this toning, which was quite nice IMO. I told her to return the coin, and I'd even pay her return postage (I sort of wanted it back anyway, as she got a real deal on it). She replied 'No, I'll keep it, but trust me, I won't be buying from you again!'

    A couple days later, I provided positive eBay feedback, saying something like 'An A1+ transaction - Thank you very much Gail for your purchase'.

    30 minutes later I get scolded in another email saying 'Why did you use my real name in the feedback! You've violated my security!'

    The End

    Always looking for original, better date VF20-VF35 Barber quarters and halves, and a quality beer.
  • OnastoneOnastone Posts: 296 ✭✭✭

    Topstuf I deal with customers everyday. Some are very grateful, some are never happy. Don't let it get to you, that's just the way business is. Out of curiosity, how much does a bag of 5000 Indians cost?

  • Batman23Batman23 Posts: 2,493 ✭✭✭

    @topstuf said:
    What surprised me the most was that he was regular customer for quite a while drving over 60 miles to get to my shop.

    We got along well until that.
    Ah well.

    Had you had kept hold of the 150 freebies and when he complained about the 53 substandard ones you offered to trade him out to make it right, you would have probably been the hero... plus had 150 freebies for your inventory.

    Some people!

  • topstuftopstuf Posts: 9,284 ✭✭✭✭✭

    @Onastone said:
    Topstuf I deal with customers everyday. Some are very grateful, some are never happy. Don't let it get to you, that's just the way business is. Out of curiosity, how much does a bag of 5000 Indians cost?

    I am bereft and inconsolable and glad he was pissed. :D

  • MoldnutMoldnut Posts: 2,866 ✭✭✭
    edited February 14, 2018 12:17AM

    I sent back 3 coins that were culls out of an average circulated dime roll. One had two holes, one was covered in hard glue and one was polished like grandmothers china. :o

    Derek

    EAC 6024
  • leothelyonleothelyon Posts: 7,212 ✭✭✭

    I get this every so often when they feel like I've insulted them with a simple answer. Some apologize, some.....I never hear from again. Telling someone they have a proof coin when they think they have a business strike with 6 steps.....doesn't usually go over too well. :D

    The more qualities observed in a coin, the more desirable that coin becomes!

    Rare Jefferson Nickels
  • leothelyonleothelyon Posts: 7,212 ✭✭✭

    @Onastone said:
    Topstuf I deal with customers everyday. Some are very grateful, some are never happy. Don't let it get to you, that's just the way business is. Out of curiosity, how much does a bag of 5000 Indians cost?

    And in VG and no better. I can't imaging paying less than 65 cents a coin. But the bag must look like what a searched roll looks like.......all common dates......but 5000 common dates? This sounds too depressing to me.

    The more qualities observed in a coin, the more desirable that coin becomes!

    Rare Jefferson Nickels
  • stevekstevek Posts: 18,033 ✭✭✭

    I've got well over 100 Ebay buyers on my Ebay blocked bidders list. Stories such as the OP's story is the reason why.

    I sure wish that Amazon had a feature to block designated buyers, but they don't.

  • OnastoneOnastone Posts: 296 ✭✭✭

    At .65 cents a coin, 150 free coins is like a 100.00 bonus. What a crappy customer to complain. Geeeeeesh.

  • hey, can i be your customer and get 150 free coins? :D

  • before you say yes, 149 free coins will get a negative feedback!! hahaha

  • StoogeStooge Posts: 3,644 ✭✭✭✭

    I recently bought 2 lots of fifty 2013-P Mint set Roosevelt dimes. I received 99 when I was supposed to receive 100. I left the guy positive feedback, and never mentioned to him that he couldn't count. I just accepted it and moved on.
    BTW he gave me free shipping, so I'm still quite happy! It all depends on whom ur dealing with too.


    Later, Paul.
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