Sold PSA graded card on EBAY - Buyers claims trimmed/switched - HELP!?!?!
bobbyw8469
Posts: 7,139 ✭✭✭
As the headline states, I had a 1961 Fleer BB set card that a bidder won. (PSA 9 (OC)) - The winning bidder claims the card is trimmed, or had been switched and wants me to make good on it.....what should I do?
Ebay Link
Ebay Link
0
Comments
If he paid with check or MO, then tell him to shove it. You had a decent scan, the holder is cracked or open, he knew exactly what he was buying. Either way you are probably going to get negged. Tell him to send his complaint to PSA with the card for review. He is just looking for a post sale discount, or some freebies. Either way, he is now on my blocked bidder list.
<< <i>I told him to return BOTH cards.. (he also won a Oscar Robertson rookie from me for a cheap price)........ >>
I think that's asking for more problems and liable to make the buyer more upset resulting in a possible neg.
Just get the card he is unhappy with back and give him a refund.
1994 Pro Line Live
TheDallasCowboyBackfieldProject
Did he claim the slab was compromised?
Steve
Good luck!
1994 Pro Line Live
TheDallasCowboyBackfieldProject
Perhaps he gets the card in hand and then sees if he can get them
striaght graded? your 9OC to a 7?
Even that is a stretch seeing you provided a great scan.
I dunno but he does buy many problem cards that is for sure.
Steve
<< <i>If he paid with check or MO, then tell him to shove it. >>
Which is exactly why I don't bid on items that do not accept Paypal... I believe many sellers not only do not accept Paypal due to the fees, but also so the buyer has no recourse if the transaction goes bad. However, much like eBay's recent feedback policy change, the way Paypal handles disputes leaves the seller without much recourse. It would be nice if eBay could find some middle ground in both regards.
<< <i>Either way, he is now on my blocked bidder list. >>
I agree. The slab, at least as pictured in the listing, has not been tampered with and if the card was trimmed, that is on PSA. Usually when a seller states "no returns/refunds" it is a red flag for me with the notable exception of graded cards where I am fine with that as long as a scan is provided and the card arrives as pictured.
All that said, I would issue a full refund upon safe return of the card in dispute, add this user to your blocked list, and relist the item personally.
Snorto~
If the case is intact and he is whining simply because the card 'rattles'
Not all cards fit inside the case snug.
I'm lazy and don't want to look but did you have a return policy?
I would refund it I guess. sans the shipping
Steve
Not saying it's trimmed or anything of the sort but I can see where the guy may have some concern if he is not all that experienced with 1961 fleers.
They vary in size quite a bit, I have some they are way long and a few that are a tad short, Just the way these cards are..
Tell him to send it back refund him and move one.. Good luck!
PS.. The 61 I got from you last week looks great
You had a great scan IMO, the slab was not compromised, you are well within
your rights to blow him off.
Let him do the leg work (file with paypal etc if you want)
Steve
Not sure if you are being facisitious <sp> but do you really think they missed those 3 cards?
Or are you just kidding?
Steve
if they felt a card was trimmed they say:
Evid of trimming.
Steve
and yes make sure he returns both if he paid for both at one time.
if he sends only one card make him sweat more.
Stop emailing with him and only reply thru paypal.
Steve
Steve
Steve
"We are only a venue."
I never cared for that stance, but there are a lot of gray areas that exist in a market such as ours and it would be nearly impossible for eBay to become proficient enough in all of them to make informed decisions.
True, many seem pretty clear, but certainly not all and it is a slippery slope.
Snorto~
NO RETURNS ON SLABBED GRADED ITEMS
Menomonee Falls Wisconsin USA
http://www.pcgs.com/SetRegistr...dset.aspx?s=68269&ac=1">Musky 1861 Mint Set
Menomonee Falls Wisconsin USA
http://www.pcgs.com/SetRegistr...dset.aspx?s=68269&ac=1">Musky 1861 Mint Set
<< <i>Just neg him and be done with him >>
He cannot neg him. It does not matter what you put in your listings if Paypal is involved. If you accept it you accept their policies
Menomonee Falls Wisconsin USA
http://www.pcgs.com/SetRegistr...dset.aspx?s=68269&ac=1">Musky 1861 Mint Set
it seems like there are too many headaches involved.
Always looking for Chipper Jones cards.
Im a very focused collector of cards from 1909 - 2012...LOL
The OP here might get the cards back and relist them and get more money for it.
As for 61 Fleer, dizzle is right on. Some cards are cut so tall that they don't fit into the PSA slab, and some are cut very short. Tragically, it's very difficult to tell whether a 61 Fleer has been trimmed. His complaint should be with PSA, but you should offer returns on all items as a seller.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
Sellers should NEVER give partial refunds, there have been cases where a seller gave a partial refund and then the buyer claimed not recieved and Paypal refunded them again even whe the seller used the refund payment option. Don't know how true the claims are, but I did recieve an INR complaint once because I forgot to include one item of 6 the buyer won. Paypal was going to refund them for the full purchase. Me and the buyer settled it outside of Paypal and he closed the dispute but it could have easily been one of those issues.
Steve
Perhaps you can contact one of them?
Make sure he didn't crack your slab.........
What bothers me about this buyer is the scan showed that the card had a space at the top.
steve