<P class=MsoNormal style="MARGIN: 0in 0in 0pt">With 60 bids, I think it is even more important that Heritage be informed of the problem so they don't end up with a great big pile of unpaid auction lots. While it is not reasonable to expect them to cancel 20 bids for an auction closing in a matter of hours, it IS better than letting the lots go unpaid if they refuse to cancel them. So, I credit BIGDAVE for standing up and telling them of the problem, but I think his expectation of happy tidings from Heritage is out of line.
I have no problem with Heritage pulling his account considering the number of items involved. If it had been only a handful of coins, that punishment would have been excessive. Still, I can't understand why Paul didn't say "I know you have a problem, what can I do to help? We want your bids. Can we set up a credit account RIGHT NOW and avoid a problem for everybody?" This is particularly so if BIGDAVE was a high-bidder or underbider on my coins. Imagine a consignor sitting at home watching his coins as the current bid goes down!
Neither can I understand why Paul would discuss the issue in public on this forum, even to the point of discussing the quantities of the customer's bids. Even (Especially!) in the course of a dispute it is not a good idea to disclose confidential information. If Paul absolutely felt that he must respond, the complaint could have been much better addressed by saying something like "BIGDAVES's post does not reflect my understanding of the events. I have reviewed the complaint and feel justified in my actions."
So I guess both parties deserve some credit and some criticism.
<< <i>Let me try and explain the decision about BIGDAVE. BIGDAVE cancelled over 60 current bids yesterday afternoon. 40 bids were for the Bullet Auction which closes on-line Monday night. Another 20 or so bids were for last night’s "Exclusively Internet Auction" which was just a few hours from closing. >>
Sean Reynolds
Incomplete planchets wanted, especially Lincoln Cents & type coins.
"Keep in mind that most of what passes as numismatic information is no more than tested opinion at best, and marketing blather at worst. However, I try to choose my words carefully, since I know that you guys are always watching." - Joe O'Connor
Paulmin FACT....lets get the facts right i had 30 on the bullet auction that i was high bidder on the others i was outbid on ...........i was high Bidder on 1 auction on the internet auction for last night i was already out bid on the other 19.
FACT... i did not ask anyone to cancel the bids on the internet auction last night only the bullet auction......you did that on your own
Fact ...... i did not get upset till your secretary was hateful and very matter of fact telling me tuff sh^t
No sense getting upset now! Irregardless of the "exact" number of auctions involved, it was way too many. You come here and expect us to think you were wronged tremendously, when you were asking a company to reach for the sky to please you. The "my daughter needs a car" excuse rings tremendously hollow! Did you not have an inkling that she may need a car befpre you put in 60 bids??? Sometimes people need to admit that they were wrong instead of trying to make the other party look like the heel! Take some credit for your mistakes!!...........Ken
"While it is our desire to accommodate our customers in all instances, sometimes that just isn’t possible."
Don't you mean that sometimes you just do not CHOOSE to? Life is a series of choices. Your company is being judged on theirs.
"We have a duty to protect our consignors as well as our bidders."
Why not just have a CLEAR & CONCISE bid retraction policy.?
"Imagine if you were the underbidder on a lot that you had been outbid on and all of a sudden you find out you are again the high bidder?"
I'd be ecstatic!
"What if you had moved on and bid or even bought something else because you thought you had been outbid? What if you were the consignor and you saw bids being taken away? Obviously the repercussions are extensive. That’s why we go to a lot of trouble to make sure everyone understand the rules of bidding."
Obviously excellent points but they unfortunately don't overshadow the fact that you guys are really total P*I*KS sometimes. You really wield your power way too excessively with the attitude that someone must basically take it or leave it on your terms with no exceptions.
"If it had been one or two bids made by mistake or even if a result of sudden hardship we certainly would give every consideration, but 60 bids was just too much and we were unaware of any mitigating circumstances."
What % of ALL the bids in these auctions did these represent? .001%?
"Even after all that, Steve Ivy personally replied directly to BIGDAVE this morning from the ANA in Pittsburgh and told him that we would consider him as a customer again if he called next week and filled out a credit application. We hope that this was a one time situation for BIGDAVE and he takes the time re-apply."
so they said it was so much trouble to cancel the auction then why this
Dear Mr. YOur account was cancelled, however you are still responsible for completing this transaction since it was in progress prior to the cancellation of your account. I look forward to working with you again in the future.
If you have any further questions please feel free to contact me.
<< <i>The sanctimonious Ksteel has chimed in to instruct us on how to run our lives. >>
Mr. orie, first of all, kiss my a$$! Secondly, when someone screws up I believe it is important to tell them that they did. I'm not going to sit here and sugar coat someone's screw-up to make the other person look wrong!
From what you have posted this morning Heritage should Kiss you everytime you bid. Whats more they should beg you to come back and bid the 60 to 100 times a week so the auctions can attain higher results. Obviously you do not win very many of the auctions because of the amount of money you have spent so far this year. Not saying the amount is peanuts but it appears to be for a guy that will place 5000 or so bids through the year.
My other thought is that collectors should give you a swift kick in the arse for running up the numbers just for the hell of it.
I bet you have got some real bargains. Correct ? Now you have put the Bad Mouth on Heritage because of your own doing.
i just want a copy of his letter as they are now saying i am resonsible for the auction i was canceled on but still won
oh the terible pain i put them thru they never canceled anything
Wednesday August 18, 2004 2:03 PM (NEW!)
I appreciate everyone's concern for BIGDAVE and I hope everyone understands that we value every customer regardless of the size of their budget. Our average customer only spends a few thousand dollars a year with us and we know how much it costs to get a new customer and to keep our existing customers satisfied. We wouldn't have over 100,000 members if we weren't trying to provide great service to our bidders and consignors.
Let me try and explain the decision about BIGDAVE. BIGDAVE cancelled over 60 current bids yesterday afternoon. 40 bids were for the Bullet Auction which closes on-line Monday night. Another 20 or so bids were for last night’s "Exclusively Internet Auction" which was just a few hours from closing. While it is our desire to accommodate our customers in all instances, sometimes that just isn’t possible. We have a duty to protect our consignors as well as our bidders. Imagine if you were the underbidder on a lot that you had been outbid on and all of a sudden you find out you are again the high bidder? What if you had moved on and bid or even bought something else because you thought you had been outbid? What if you were the consignor and you saw bids being taken away? Obviously the repercussions are extensive. That’s why we go to a lot of trouble to make sure everyone understand the rules of bidding.
If it had been one or two bids made by mistake or even if a result of sudden hardship we certainly would give every consideration, but 60 bids was just too much and we were unaware of any mitigating circumstances.
Even after all that, Steve Ivy personally replied directly to BIGDAVE this morning from the ANA in Pittsburgh and told him that we would consider him as a customer again if he called next week and filled out a credit application. We hope that this was a one time situation for BIGDAVE and he takes the time re-apply.
<< <i>The sanctimonious Ksteel has chimed in to instruct us on how to run our lives. I'm surprised we haven't heard from k6, granddad and tradedollar. >>
<< <i>The sanctimonious Ksteel and K6 are in. K6 I'm very comforted that you all are setting the policy. Where's granddad and tradedollar? >>
Uh huh. And I suppose it is your god given right to post crude comments like this, which is why I suspect you decided to mention me in a thread I had not even posted to:
K6, I thought that thread was pretty clever and you have the problem if there is a problem. A couple of guys took it in the wrong direction and that's their problem.
Orie, it wasn't clever, it was crude, and something I would expect a 14 year old kid to write. You obviously didn't like being called on it, which is why I suspect you brought my name up in this thread when I hadn't even posted to it.
First of all, when you cancel any bids that you have made it causes problems. Think about it.
Secondly, you have no legal right to cancel any bids. You could have purchased whatever coins you won and worked something out with them. Did you try that? Yes, I know you're short on cash but don't you think they work through these kinds of problems all the time? Next time ask them what you should do. Maybe they would have had a totally acceptable solution that would have worked for you.
Thirdly, you use of Sh$t in a public forum doesn't lend credibility to your accusation that they treated you poorly from the git go. If you treat them poorly because you're angry because they cancelled your account, you probably came across with some attitude. No one here is any different than you...I've eaten my share of humble pie...it sucks. If you come to the conclusion that maybe you've headed down the wrong road, remember "the distance you've traveled isn't nearly as important as the direction."
Fourthly (?), if my memory serves me correctly, didn't they just say they would reinstate your account? Wasn't that your original beef?
Why not just take a few days off let your head cool, and re-evaluate the situation. It wouldn't surprise me is sometime in the near future Heritage offers some particularly choice that you may want....don't make things worse just because you're angry right now.
Just so that no one will misinterpret your post....i know that you're not trying to say that I said that i've never had a problem with Heritage because I'm a big player. It might sound like you are saying that.
<< <i>You're trying to make it seem like I said that I'm a big player. I didn't say that and what you have done could have been done without stooping as low as you have.
I can handle criticism but I don't appreciate your unethical actions.
Hopefully you can edit your post with something more creative than what essentially is a lie. >>
Calm down. I only used that line to quote a reply. You seem very defensive. My answer was meant as a joke concerning myself and auction cancellations on ebay. You missed the meaning of my diatribe.
<< <i>Your explanation isn't good enough for me. If you want to quote someone else, don't do it after you quote me withou attributing it. >>
If it will make you feel better, I will humbly apologize, however I really don't quite understand what I am apologizing for. I didn't even read your message. It was the last one posted and I meerly copied and pasted the first line. Next time I will make sure to read what I post. I am only trying to be cute in hyping my Barber Half being auctioned tomorrow evening in Pittsburgh.
First off, you bid that many bids and only buy 50-600 a month. You're obviously not really interested in the coins you are bidding on, only in getting a "steal"
Second: "Daughter needs a car" does not qualify as any kind of emergency, not even "extraordinary circumstances."
Third: Considering your average you probably would have won at most $600 worth which is hardly enough to buy a car. You should have completed your bids, asked for term payments and then looked at some of your other coins to sell to get "car money"
Next: If you do bid that much, they will certainly reinstate your account because you obviously run up a lot of bids you never win.
But Finally: If you were spoken too in the manner that you say, then that was very unprofessional of them, although we haven't heard from you about the type of language you used.
So, let me get this straight.... They cancel your account because you asked them to cancel your bids, but they don't cancel your bids?! In other words your account is cancelled for asking????? It seems likr the stand-up thing to do. Since I do not know the story with the car.......was it something Dave knew was coming, then bidding on these auctions was not the right thing to do. Was it sudden & unexpected, then....well, sh*t happens & we are caught off guard.
Could have something been set up with a payment plan, probably, but sometimes these things are not thought of.
Again I go back to the respect. How was this handled on Heritages side. I'm sure Dave was not happy about having to ask his bids be cancelled. After 6 years his M.O. should have been well established. To be tagged a deadbeat bidder is too much. 20/20 hindsight is always perfect, but some common courtesy dealing with a bad situation would have gone a long way.
Put yourselves in Dave's shoe's, he has to cancel, he feels he's doing the right thing by telling Heritage. You know they're not going to like it, but you do it anyways because you feel it's the right thing todo. Put yourselves in Heritage's shoe's. Here's a guy that has bid on a number of auctions...and now he wants to cancel them! Do you treat him with respect, understanding issues do come up. Do you ask why this needs to be done? (Sounds like this wasn't done) Do you call him a deadbeat bidder without checking his bidding history?
Ken, taking some responsiblity for your wrongdoings is warranted, I don't think that is the issue. People, every one of us want to be dealt with with respect.
I know if I called our advertisers deadbeats to their face because they want a rebate because one of their ads ran badly, or they pull an ad at the last minute...and it DOES happen...I would not be working here long.
<< <i>Put yourselves in Dave's shoe's, he has to cancel, >>
sorry Dave I don't buy, the fact is he would have lost money if he had to continue with the bids and sell these or other coins. In plain words, it was no longer financially adventageous to make good on his commitments. So he bailed.
If you had a business would you want to do business with a customer who made an agreement and later said he "needed the money for something else"
Don't get me wrong, I'm not defending Heritage, I think they night have handled it better, but I don't see why they should take the hit because he might lose money if he maintained his commitment.
As these threads get longer & longer the original post gets lost. Go back to the original post, there in black & white BIGDAVE states he was called a deadbeat bidder.
Back on the track....how many people have placed bids and won things and then thought...crap....paid too much?
How many of us have placed bids for something and then gone to a show and overspent and then wish we didn't have bids that might hit?
If you wanted to retract bids, would you be tempted to make something up or be straight and say....my wife found out, or I overspent or whatever?
Imagine how many people try to retract their bids and imagine how many stories must get told to auction companies.
We still don't know why Big Dave needed to get a car for his daughter....and I could think of many reasons why he would want to keep it private.
And....if I were gonna make up a story about why i needed to retract bids, it wouldn't be the story that BigDave told..in other words, sounds like he may have bad judgment but it doesn't sound like he's lying.
BigDave...you wanted them to reinstate you...sounds like they are willing to do it if you will complete a new credit ap.
It sounds like you got what you were asking for. Is sounds like you won and they won. You'll get reinstated and they will keep you as a client.
<< <i>First of all, when you cancel any bids that you have made it causes problems. Think about it. >>
To be semantically correct he didn't cancel because unlike ebay a bidder at Heritage cannot cancel or retract his bid. He has to ask smoeone at Heritage to do it for him. My guess would be that the folks at Heritage were more than a bit peeved when they were asked to cancel ALL of the bids. Were it me I would have asked them to just cancel a few.
Comments
Ken
<< <i>Another 20 or so bids were for last night’s "Exclusively Internet Auction" which was just a few hours from closing. >>
-not a reasonable request Dave.
I have no problem with Heritage pulling his account considering the number of items involved. If it had been only a handful of coins, that punishment would have been excessive. Still, I can't understand why Paul didn't say "I know you have a problem, what can I do to help? We want your bids. Can we set up a credit account RIGHT NOW and avoid a problem for everybody?" This is particularly so if BIGDAVE was a high-bidder or underbider on my coins. Imagine a consignor sitting at home watching his coins as the current bid goes down!
Neither can I understand why Paul would discuss the issue in public on this forum, even to the point of discussing the quantities of the customer's bids. Even (Especially!) in the course of a dispute it is not a good idea to disclose confidential information. If Paul absolutely felt that he must respond, the complaint could have been much better addressed by saying something like "BIGDAVES's post does not reflect my understanding of the events. I have reviewed the complaint and feel justified in my actions."
So I guess both parties deserve some credit and some criticism.
Cool Things
Bust Coin Forum
<< <i>Let me try and explain the decision about BIGDAVE. BIGDAVE cancelled over 60 current bids yesterday afternoon. 40 bids were for the Bullet Auction which closes on-line Monday night. Another 20 or so bids were for last night’s "Exclusively Internet Auction" which was just a few hours from closing. >>
Sean Reynolds
"Keep in mind that most of what passes as numismatic information is no more than tested opinion at best, and marketing blather at worst. However, I try to choose my words carefully, since I know that you guys are always watching." - Joe O'Connor
Paulmin
FACT....lets get the facts right i had 30 on the bullet auction that i was high bidder on the others i was outbid on ...........i was high Bidder on 1 auction on the internet auction for last night i was already out bid on the other 19.
FACT... i did not ask anyone to cancel the bids on the internet auction last night only the bullet auction......you did that on your own
Fact ...... i did not get upset till your secretary was hateful and very matter of fact telling me tuff sh^t
Fact... you told me you where one of the owners
David
No sense getting upset now! Irregardless of the "exact" number of auctions involved, it was way too many. You come here and expect us to think you were wronged tremendously, when you were asking a company to reach for the sky to please you. The "my daughter needs a car" excuse rings tremendously hollow! Did you not have an inkling that she may need a car befpre you put in 60 bids??? Sometimes people need to admit that they were wrong instead of trying to make the other party look like the heel! Take some credit for your mistakes!!...........Ken
I place 60 to 100 bids every week what is your point.
i dont think it is a lot
David
Take some responsibility for your wrongdoings!
Ken
<< <i>Take some responsibility for your wrongdoings! >>
I did take resposibility i did the right thing i asked them to cancel the bids way in advance of the auction
i dont know what is more responsible!
If that is not being responsible i apologize to every one on the board
Don't you mean that sometimes you just do not CHOOSE to? Life is a series of choices. Your company is being judged on theirs.
"We have a duty to protect our consignors as well as our bidders."
Why not just have a CLEAR & CONCISE bid retraction policy.?
"Imagine if you were the underbidder on a lot that you had been outbid on and all of a sudden you find out you are again the high bidder?"
I'd be ecstatic!
"What if you had moved on and bid or even bought something else because you thought you had been outbid? What if you were the consignor and you saw bids being taken away? Obviously the repercussions are extensive. That’s why we go to a lot of trouble to make sure everyone understand the rules of bidding."
Obviously excellent points but they unfortunately don't overshadow the fact that you guys are really total P*I*KS sometimes. You really wield your power way too excessively with the attitude that someone must basically take it or leave it on your terms with no exceptions.
"If it had been one or two bids made by mistake or even if a result of sudden hardship we certainly would give every consideration, but 60 bids was just too much and we were unaware of any mitigating circumstances."
What % of ALL the bids in these auctions did these represent? .001%?
"Even after all that, Steve Ivy personally replied directly to BIGDAVE this morning from the ANA in Pittsburgh and told him that we would consider him as a customer again if he called next week and filled out a credit application. We hope that this was a one time situation for BIGDAVE and he takes the time re-apply."
He'd be a fool after this.
Dear Mr.
YOur account was cancelled, however you are still responsible for completing this transaction since it was in progress prior to the cancellation of your account.
I look forward to working with you again in the future.
If you have any further questions please feel free to contact me.
Thank You,
Andrea Voss
Client/Bidder Services
Heritage Galleries & Auctioneers
3500 Maple Avenue, 17th Floor
Dallas, TX 75219-3941
I won the intenet auction last night after my account was closed
<< <i>The sanctimonious Ksteel has chimed in to instruct us on how to run our lives. >>
Mr. orie, first of all, kiss my a$$! Secondly, when someone screws up I believe it is important to tell them that they did. I'm not going to sit here and sugar coat someone's screw-up to make the other person look wrong!
Ken
My other thought is that collectors should give you a swift kick in the arse for running up the numbers just for the hell of it.
I bet you have got some real bargains. Correct ? Now you have put the Bad Mouth on Heritage because of your own doing.
Geesh......
Ken
<< <i>I'm surprised we haven't heard from k6, granddad and tradedollar. >>
You looking for a fight?
Why don't you keep your problems to yourself. Apparently you don't like being called on making crude statements here.
oh the terible pain i put them thru they never canceled anything
Wednesday August 18, 2004 2:03 PM (NEW!)
I appreciate everyone's concern for BIGDAVE and I hope everyone understands that we value every customer regardless of the size of their budget. Our average customer only spends a few thousand dollars a year with us and we know how much it costs to get a new customer and to keep our existing customers satisfied. We wouldn't have over 100,000 members if we weren't trying to provide great service to our bidders and consignors.
Let me try and explain the decision about BIGDAVE. BIGDAVE cancelled over 60 current bids yesterday afternoon. 40 bids were for the Bullet Auction which closes on-line Monday night. Another 20 or so bids were for last night’s "Exclusively Internet Auction" which was just a few hours from closing. While it is our desire to accommodate our customers in all instances, sometimes that just isn’t possible. We have a duty to protect our consignors as well as our bidders. Imagine if you were the underbidder on a lot that you had been outbid on and all of a sudden you find out you are again the high bidder? What if you had moved on and bid or even bought something else because you thought you had been outbid? What if you were the consignor and you saw bids being taken away? Obviously the repercussions are extensive. That’s why we go to a lot of trouble to make sure everyone understand the rules of bidding.
If it had been one or two bids made by mistake or even if a result of sudden hardship we certainly would give every consideration, but 60 bids was just too much and we were unaware of any mitigating circumstances.
Even after all that, Steve Ivy personally replied directly to BIGDAVE this morning from the ANA in Pittsburgh and told him that we would consider him as a customer again if he called next week and filled out a credit application. We hope that this was a one time situation for BIGDAVE and he takes the time re-apply.
<< <i>The sanctimonious Ksteel has chimed in to instruct us on how to run our lives. I'm surprised we haven't heard from k6, granddad and tradedollar. >>
Who is the "Putz" that wrote this ?
Ken
please attack me or Heritage NO one else PLease.
K6az is a friend...
ksteelheader i have never had no problem with he is expessing his opinion.. and i respect it, i dont agree with it
<< <i>popcorn and a six-pack" >>
Good idea! All I need to do is pop the corn!!
<< <i>The sanctimonious Ksteel and K6 are in. K6 I'm very comforted that you all are setting the policy. Where's granddad and tradedollar? >>
Uh huh. And I suppose it is your god given right to post crude comments like this, which is why I suspect you decided to mention me in a thread I had not even posted to:
Crude Thread
Secondly, you have no legal right to cancel any bids. You could have purchased whatever coins you won and worked something out with them. Did you try that? Yes, I know you're short on cash but don't you think they work through these kinds of problems all the time? Next time ask them what you should do. Maybe they would have had a totally acceptable solution that would have worked for you.
Thirdly, you use of Sh$t in a public forum doesn't lend credibility to your accusation that they treated you poorly from the git go. If you treat them poorly because you're angry because they cancelled your account, you probably came across with some attitude. No one here is any different than you...I've eaten my share of humble pie...it sucks. If you come to the conclusion that maybe you've headed down the wrong road, remember "the distance you've traveled isn't nearly as important as the direction."
Fourthly (?), if my memory serves me correctly, didn't they just say they would reinstate your account? Wasn't that your original beef?
Why not just take a few days off let your head cool, and re-evaluate the situation. It wouldn't surprise me is sometime in the near future Heritage offers some particularly choice that you may want....don't make things worse just because you're angry right now.
adrian
09/07/2006
<< <i>First of all, when you cancel any bids that you have made it causes problems. Think about it.
I have never had any problems with Heritage, probably because
I am a big player. LOLheritage
Just so that no one will misinterpret your post....i know that you're not trying to say that I said that i've never had a problem with Heritage because I'm a big player. It might sound like you are saying that.
<< <i>You're trying to make it seem like I said that I'm a big player. I didn't say that and what you have done could have been done without stooping as low as you have.
I can handle criticism but I don't appreciate your unethical actions.
Hopefully you can edit your post with something more creative than what essentially is a lie. >>
Calm down. I only used that line to quote a reply. You seem
very defensive. My answer was meant as a joke concerning
myself and auction cancellations on ebay.
You missed the meaning of my diatribe.
<< <i>Your explanation isn't good enough for me. If you want to quote someone else, don't do it after you quote me withou attributing it. >>
If it will make you feel better, I will humbly apologize, however
I really don't quite understand what I am apologizing for.
I didn't even read your message. It was the last one posted and
I meerly copied and pasted the first line. Next time I will make
sure to read what I post. I am only trying to be cute in hyping
my Barber Half being auctioned tomorrow evening in Pittsburgh.
Let's just assume we both misunderstood each other and let's just forget it.
Second: "Daughter needs a car" does not qualify as any kind of emergency, not even "extraordinary circumstances."
Third: Considering your average you probably would have won at most $600 worth which is hardly enough to buy a car. You should have completed your bids, asked for term payments and then looked at some of your other coins to sell to get "car money"
Next: If you do bid that much, they will certainly reinstate your account because you obviously run up a lot of bids you never win.
But Finally: If you were spoken too in the manner that you say, then that was very unprofessional of them, although we haven't heard from you about the type of language you used.
Does she need a car to get insulin and no one else can take her and she lives in Montana?
Is she going to kill herself if she doesn't get a car and you know this to be true because she's done it in the past?
They cancel your account because you asked them to cancel your bids, but they don't cancel your bids?!
In other words your account is cancelled for asking?????
It seems likr the stand-up thing to do.
Since I do not know the story with the car.......was it something Dave knew was coming, then bidding on these auctions was not the right thing to do.
Was it sudden & unexpected, then....well, sh*t happens & we are caught off guard.
Could have something been set up with a payment plan, probably, but sometimes these things are not thought of.
Again I go back to the respect. How was this handled on Heritages side. I'm sure Dave was not happy about having to ask his bids be cancelled. After 6 years his M.O. should have been well established. To be tagged a deadbeat bidder is too much. 20/20 hindsight is always perfect, but some common courtesy dealing with a bad situation would have gone a long way.
Put yourselves in Dave's shoe's, he has to cancel, he feels he's doing the right thing by telling Heritage. You know they're not going to like it, but you do it anyways because you feel it's the right thing todo.
Put yourselves in Heritage's shoe's. Here's a guy that has bid on a number of auctions...and now he wants to cancel them! Do you treat him with respect, understanding issues do come up. Do you ask why this needs to be done? (Sounds like this wasn't done) Do you call him a deadbeat bidder without checking his bidding history?
Ken, taking some responsiblity for your wrongdoings is warranted, I don't think that is the issue. People, every one of us want to be dealt with with respect.
I know if I called our advertisers deadbeats to their face because they want a rebate because one of their ads ran badly, or they pull an ad at the last minute...and it DOES happen...I would not be working here long.
<< <i>Put yourselves in Dave's shoe's, he has to cancel, >>
sorry Dave I don't buy, the fact is he would have lost money if he had to continue with the bids and sell these or other coins. In plain words, it was no longer financially adventageous to make good on his commitments. So he bailed.
If you had a business would you want to do business with a customer who made an agreement and later said he "needed the money for something else"
Don't get me wrong, I'm not defending Heritage, I think they night have handled it better, but I don't see why they should take the hit because he might lose money if he maintained his commitment.
Dave
As these threads get longer & longer the original post gets lost.
Go back to the original post, there in black & white BIGDAVE states he was called a deadbeat bidder.
Back on the track....how many people have placed bids and won things and then thought...crap....paid too much?
How many of us have placed bids for something and then gone to a show and overspent and then wish we didn't have bids that might hit?
If you wanted to retract bids, would you be tempted to make something up or be straight and say....my wife found out, or I overspent or whatever?
Imagine how many people try to retract their bids and imagine how many stories must get told to auction companies.
We still don't know why Big Dave needed to get a car for his daughter....and I could think of many reasons why he would want to keep it private.
And....if I were gonna make up a story about why i needed to retract bids, it wouldn't be the story that BigDave told..in other words, sounds like he may have bad judgment but it doesn't sound like he's lying.
BigDave...you wanted them to reinstate you...sounds like they are willing to do it if you will complete a new credit ap.
It sounds like you got what you were asking for. Is sounds like you won and they won. You'll get reinstated and they will keep you as a client.
Next thread.
<< <i>First of all, when you cancel any bids that you have made it causes problems. Think about it. >>
To be semantically correct he didn't cancel because unlike ebay a bidder at Heritage cannot cancel or retract his bid. He has to ask smoeone at Heritage to do it for him. My guess would be that the folks at Heritage were more than a bit peeved when they were asked to cancel ALL of the bids. Were it me I would have asked them to just cancel a few.
Dave