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“Invalid NFC Technology Detected” Message

I just received two slabs back from our host and scanned them to make sure the chips work properly. One of them worked just fine, the other pulled up all of the correct info and Truviews but also displays the aforementioned message in a big red banner at the top of the page. See attached pic. Has anyone seen this before? I seem to recall some past posts about issues with the chips, mainly that they wouldn’t pull up anything when scanned but don’t remember seeing this specific issue.

Comments

  • lilolmelilolme Posts: 2,354 ✭✭✭✭✭

    Found this other thread on the same thing.
    Looks like @PCGSDev was involved.

    https://forums.collectors.com/discussion/1048695/invalid-nfc-detected-new-pcgs-nfc-holder-issue

    https://youtube.com/watch?v=2YNufnS_kf4 - Mama I'm coming home ...................................................................................................................................................................... RLJ 1958 - 2023

  • M4MadnessM4Madness Posts: 135 ✭✭✭
    edited November 30, 2023 3:39PM

    I received three coins back from PCGS today and all three get the dreaded red NFC banner. Certification page opens just fine and the TrueViews are there.

    @HeatherBoyd

  • ashelandasheland Posts: 22,543 ✭✭✭✭✭

    I had some issues a few months ago with the chips, but it seemed to be a problem with the server and not the actual slab.

    Hopefully it will be resolved soon.

  • M4MadnessM4Madness Posts: 135 ✭✭✭
    edited December 12, 2023 2:52PM

    Any resolution on this? My three problematic holders still get the error. I emailed PCGS, but havent gotten anything other than the standard auto response. I work for a living, so I can't be calling PCGS when they open, nor can I accept a call back during work hours.

  • M4MadnessM4Madness Posts: 135 ✭✭✭

    As an update to my situation that is identical to the OP's, PCGS informed me via email today that I will have to send my three coins/holders back to them on their dime to get the problem resolved.

  • WAYNEASWAYNEAS Posts: 6,241 ✭✭✭✭✭

    @M4Madness said:
    As an update to my situation that is identical to the OP's, PCGS informed me via email today that I will have to send my three coins/holders back to them on their dime to get the problem resolved.

    I went thru this situation of having to send the coins back at their cost last year.
    They prioritize fixing the issue and all went well.
    They maintain the original cert# and in my case they included a TV.
    Best of luck.
    Wayne

    Kennedys are my quest...

  • coinbufcoinbuf Posts: 10,595 ✭✭✭✭✭

    @M4Madness said:
    As an update to my situation that is identical to the OP's, PCGS informed me via email today that I will have to send my three coins/holders back to them on their dime to get the problem resolved.

    Wow a month to return an email, that is some kind of service.

    My Lincoln Registry
    My Collection of Old Holders

    Never a slave to one plastic brand will I ever be.
  • davewesendavewesen Posts: 5,653 ✭✭✭✭✭

    I haven't ever checked any of mine. Is it true you can tell what is inside a bubble wrapped mailer?

    When I ship valuable coins or gold, I wrap in aluminum foil, but might just be tin cap theory....

  • M4MadnessM4Madness Posts: 135 ✭✭✭

    I have been dragging my feet to send them back due to the hassle of using FedEx at my location, and lo and behold, PCGS emailed me this afternoon and told me that they fixed the issue on their end.

    I just pulled the three holders from the safe and they now work exactly as they should. I'm so glad that I procrastinated on shipping them back to PCGS!

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