CAC sticker service: update

johnny010

Might be old news for some but I called CAC (sticker side) today and was told an announcement went out yesterday or maybe today that they are working down their wait list for the stickering service.

Although the website stopped saying no new customers as of last week, they are still only taking customers off the wait list. I understood they will also be allowing new people to add to the waitlist.

@DeplorableDan might have more insights but for those of you that have been waiting, thought this was a good time to share.

I’m #180 on the waitlist and there was no expectation on how long to get an account other than “this year”.

DeplorableDan

I don’t have any additional insights, but have also heard similar reports that the fog would be lifting very soon.

lermish

@johnny010 said:

I’m #180 on the waitlist and there was no expectation on how long to get an account other than “this year”.

How did you find out your place on the waiting list?

alaura22

JA, why don't you just have a membership fee?
I have no desire to be put on a "waiting list"!
Everyone else has a membership fee, just do it!

johnny010

@lermish said:

@johnny010 said:

I’m #180 on the waitlist and there was no expectation on how long to get an account other than “this year”.

How did you find out your place on the waiting list?

I asked the nice lady that answered and she pulled up her excel file and searched by last name.

JerseyB

I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

jmlanzaf

@JerseyB said:
I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

They've had a waiting list since they started.

MFeld

@jmlanzaf said:

@JerseyB said:
I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

They've had a waiting list since they started.

Might it be that at a certain point, they stopped adding to the list?

lermish

@MFeld said:

@jmlanzaf said:

@JerseyB said:
I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

They've had a waiting list since they started.

Might it be that at a certain point, they stopped adding to the list?

I'm sure he can answer for us but my suspicion is @johnny010 was added to the list somewhat recently. I found out that I'm #120 and I've only been on the list for 18 months or so.

jmlanzaf

@MFeld said:

@jmlanzaf said:

@JerseyB said:
I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

They've had a waiting list since they started.

Might it be that at a certain point, they stopped adding to the list?

Idk. I haven't looked recently. But for 10+ years they had that button to be "notified" when it reopened. That put you on the list. Took me about 2 years to get to the top of the list.

I just looked and right now they don't appear to have the button available.

(Frankly, the web site has become a little confusing with both CAC and CACG co-habitating.)

They've never had unlimited open memberships. I'd be surprised if they retired the waiting list

JWP

I called a few months ago and asked about sending coins in and was told that you need a membership and that they are not accepting new members. I was then given the option of being placed on a waiting list. So, a waiting list is the only option unless they have changed their no new member policy.

johnny010

@lermish said:

@MFeld said:

@jmlanzaf said:

@JerseyB said:
I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

They've had a waiting list since they started.

Might it be that at a certain point, they stopped adding to the list?

I'm sure he can answer for us but my suspicion is @johnny010 was added to the list somewhat recently. I found out that I'm #120 and I've only been on the list for 18 months or so.

Yes I called and added myself in March. It was offered to me the third time I called in 10 days or so. I didn’t expect them to be closed to new customers so long.

johnny010

@MFeld said:

@jmlanzaf said:

@JerseyB said:
I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

They've had a waiting list since they started.

Might it be that at a certain point, they stopped adding to the list?

I was told the wait list had been closed at some point, but it was being reopened for people to sign up again. I was also told I would get a membership this year so that means they at least plan to let 180 people in from now until the end of ‘23.

DisneyFan

@johnny010 said:
I asked the nice lady that answered and she pulled up her excel file and searched by last name.

Has anybody tried sending a dozen roses to the nice lady who answers the phone?

lermish

@johnny010 said:

@MFeld said:

@jmlanzaf said:

@JerseyB said:
I emailed them a few months ago about a membership and a list was never mentioned to me. Just that when membership opens an announcement will be made.

They've had a waiting list since they started.

Might it be that at a certain point, they stopped adding to the list?

I was told the wait list had been closed at some point, but it was being reopened for people to sign up again. I was also told I would get a membership this year so that means they at least plan to let 180 people in from now until the end of ‘23.

I hope you are right re the timing. This is a quote from the email I received:

" We are hoping to begin letting new members in by the end of the year"

johnny010

17 calendar days or 12 business days later, I’ve moved from 180 to 174.

Mr_Spud

Looks like I’m #11 on the waiting list. I don’t remember when I requested to be added though

Herb_T

@JWP said:
I called a few months ago and asked about sending coins in and was told that you need a membership and that they are not accepting new members. I was then given the option of being placed on a waiting list. So, a waiting list is the only option unless they have changed their no new member policy.

You can submit via someone that has a membership. Some dealers have memberships and will charge for the service, nothing in life is free.

DisneyFan

@Mr_Spud said:
Looks like I’m #11 on the waiting list. I don’t remember when I requested to be added though

Mrs. Spud?

Mr_Spud

@DisneyFan said:

@Mr_Spud said:
Looks like I’m #11 on the waiting list. I don’t remember when I requested to be added though

Mrs. Spud?

??? 🤔

Dug13

I had emailed them last week about being added to the Waitlist.
Here is their response:
“ Thank you for your email and interest in joining CAC. We are not accepting new members at this time and our waiting list is full. We are working on adding a tool to our website for you to sign up for the waiting list. Please check the website periodically for updates regarding this.”

alaura22

This phrase came to mind "kicked to the curb"

johnny010

@Dug13 said:
I had emailed them last week about being added to the Waitlist.
Here is their response:
“ Thank you for your email and interest in joining CAC. We are not accepting new members at this time and our waiting list is full. We are working on adding a tool to our website for you to sign up for the waiting list. Please check the website periodically for updates regarding this.”

See if you have this box available inside your profile.

MetroD

@johnny010 said:

@Dug13 said:
I had emailed them last week about being added to the Waitlist.
Here is their response:
“ Thank you for your email and interest in joining CAC. We are not accepting new members at this time and our waiting list is full. We are working on adding a tool to our website for you to sign up for the waiting list. Please check the website periodically for updates regarding this.”

[...]

See if you have this box available inside your profile.

It sounds like @Dug13 is not currently on the waitlist. So, he, or she, would not have received the 10/25/23 invite to create an account for tracking the queue. Assuming this correct, does Dug13 have a "profile" to check?

Dug13

Thank you MetroD!!
Just created a profile/account. As of this moment, I’m #282 on the list.

MetroD

@Dug13 said:
Thank you MetroD!!
Just created a profile/account. As of this moment, I’m #282 on the list.

Congrats !!!

I didn't realize that creating your own account, and then adding yourself to the WL, was even an option yet.

Thanks for sharing. This info could help someone else.

Edited to Add:
A 'hat tip' to the OP, @johnny010. His "profile" screenshot started the interaction that led to this revelation.

UpGrayedd

@MetroD said:

@Dug13 said:
Thank you MetroD!!
Just created a profile/account. As of this moment, I’m #282 on the list.

Congrats !!!

I didn't realize that creating your own account, and then adding yourself to the WL, was even an option yet.

Thanks for sharing. This info could help someone else.

Thanks for the info., I just created an account and added my name to the wait list. I'm number 284.

ProofCollection

When I emailed earlier this month to ask about my position (I swear I asked to be on the waitlist but I guess I didn't), the reply I got back was, "After reviewing our membership waitlist unfortunately , your name is not listed . I have added your name to our waitlist and email listing for CAC updates."

But just now I created an account and added myself to the waitlist and it says 291. So I guess we'll see.

I think they'll start going through the list pretty fast. For collectors, I can't imagine that if they add 20 accounts/week that they'll be deluged with coins. I'm not sure people on the waitlist have dozens of coins just ready to go but you never know.

Clackamas1

Glad I joined when they launched it.

Cougar1978

What is their reason for not expanding infrastructure to accommodate demand?

P0CKETCHANGE

@Cougar1978 said:
What is their reason for not expanding infrastructure to accommodate demand?

The focus and resources went into CACG. They are scaling things up now (in both the stickering and grading businesses), albeit not nearly as quickly as some would like. My last stickering submission was received on 10/18 and shipped 10/26.

JWP

I got an email telling me that I was 218 on their waiting list. 🥱

YQQ

Just wondering what the heck is sooooo important about getting another sticker.
first the white or whatever box, then the green etc then the blue or whatever color box or sticker...
now each gets THE ** dark or light shiny or whatever coveted sticker????
Price of coin $500, price of packaging and stickering another $ 500 ?????? What is next?????
maybe coins in "panzer-glass" slabs?
What happened to **buy the coin....not the box and or sticker.
H

YQQ

Or, leave the coin raw?????

nwcoast

Thanks for the updated information.
I’m number 293 and not going to be holding my breath here.
At least I’m on there now! 😋

lermish

@YQQ said:
Just wondering what the heck is sooooo important about getting another sticker.
first the white or whatever box, then the green etc then the blue or whatever color box or sticker...
now each gets THE ** dark or light shiny or whatever coveted sticker????
Price of coin $500, price of packaging and stickering another $ 500 ?????? What is next?????
maybe coins in "panzer-glass" slabs?
What happened to **buy the coin....not the box and or sticker.
H

Just wondering what the heck is sooooo important about commenting on another thread.
What happened to **useful productive comments....not trolling and criticizing others' collections.

lermish

@YQQ said:
Or, leave the coin raw?????

Or, not saying anything at all?????

yspsales

Just joined... you can sign up for waitlist during registration.

Why limit oneself in this hobby/business?

See yall in two years or so sitting at 300... 😆

remumc

I'm number 145 as of now.

winesteven

@Cougar1978 said:
What is their reason for not expanding infrastructure to accommodate demand?

The graders at CAC stickering in New Jersey and CACG grading in Virginia cannot be found at a “dime a dozen”. It takes people with a VERY special talent, with a very special personality, with an acceptance of very special working conditions to be a grader at the TPG’s.

Have you asked on these forums why our host is not expanding infrastructure to accommodate demand, since for $40 regular grading the turnaround time is roughly eight weeks? Why not? The answer is the same!

CACG apparently made a business decision to keep turnaround time short. That’s why they’re currently running around a week or so, not counting mailing time. I think that’s great, and is another example of being collector friendly. It’s also tremendously beneficial to dealers, who don’t have to have inventory tied up long during the grading process! I believe as a dealer you should understand that.

I’m a BIG fan of PCGS, as 100% of my coins are in their holders. To me and most others, quality of results is of utmost importance! I would hope you feel the same way! PCGS, NGC, CAC and CACG all recognize that, and that’s why they will not expand infrastructure if it results in diminished quality!!!!

Steve

psuman08

I signed up today and am at #311.

winesteven

I think the VERY good news is that on the other forum, someone at #180 was told that he would be given membership submitting privileges before the end of 2023. To me, that means most people who had been on the waiting list for a long time should be getting in shortly, and the remainder hopefully not too long after that.

Steve

jerseyben

@winesteven said:
I think the VERY good news is that on the other forum, someone at #180 was told that he would be given membership submitting privileges before the end of 2023. To me, that means most people who had been on the waiting list for a long time should be getting in shortly, and the remainder hopefully not too long after that.

Steve

That's just the canned language used in the email that went out to [seemingly] everyone on the wait list.

winesteven

We'll see within two months!

My recollection is this guy at around # 180 either spoke with, or received an individualized reply when he contacted CAC about 1-1/2 months ago or so.

Steve

johnny010

@winesteven said:
We'll see within two months!

My recollection is this guy at around # 180 either spoke with, or received an individualized reply when he contacted CAC about 1-1/2 months ago or so.

Steve

Steve that was actually me. I had a phone discussion. I’m calling again to reconfirm since there has not been much movement. Be right back.

johnny010

Ok
Spoke to the same lady as weeks ago. She said they just started letting people in and you give it one more week to call back. She said they aren’t sure how this is going to go but they are going to see. Not sure what that means but she said just give it another week to see movement on the waitlist.

DisneyFan

@johnny010 said:
Ok
Spoke to the same lady as weeks ago. She said they just started letting people in and you give it one more week to call back. She said they aren’t sure how this is going to go but they are going to see. Not sure what that means but she said just give it another week to see movement on the waitlist.

Have you sent her a dozen red roses?

johnny010

@DisneyFan said:

@johnny010 said:
Ok
Spoke to the same lady as weeks ago. She said they just started letting people in and you give it one more week to call back. She said they aren’t sure how this is going to go but they are going to see. Not sure what that means but she said just give it another week to see movement on the waitlist.

Have you sent her a dozen red roses?

Give me a week

alaura22

@DisneyFan said:

@johnny010 said:
Ok
Spoke to the same lady as weeks ago. She said they just started letting people in and you give it one more week to call back. She said they aren’t sure how this is going to go but they are going to see. Not sure what that means but she said just give it another week to see movement on the waitlist.

Have you sent her a dozen red roses?

Maybe he'll send her a dozen red Lincolns!

lermish

Two people just got CAC memberships...I moved from #116 to #114 today.

jmlanzaf

@lermish said:
Two people just got CAC memberships...I moved from #116 to #114 today.

Are you sure they didn't simply pass away while waiting?