I surmise it's issues about not tracking, ebay covering buyers complaining they never got the coins, even though ebay offers the cheap tracking envelope option nowadays
Between standard envelope and the new replacement of first class, you have full coverage up to $100 value so there is no excuse not to use their tracked shipping option for items that will fit in slim envelopes.
@nexlevelnmx said:
Sadly I am told no but I am fighting this
Never really was horrible, sometimes I had to answer some very unreasonable request.
Stop. Your breaking my heart. Those dirty dogs.
Ok ok. Here’s a letter.
Dear Mr EBay.
This hooman is a really really nice hooman. He’s house broken and liter box trained.
Any hooman who sez he’s a meanie is just plain wrong He loves everything and everyone. Only a dog would deny this magnificent specimen of hoomanity the right, that’s correct, I said right to play eBay as he sees fit. So immediately reinstate him or I’ll be really really sad. See picture above.
Thanks. Cat 🐱
@nexlevelnmx said:
Sadly I am told no but I am fighting this
You gave them the info they requested, and they still didn’t reinstate your account?
Or are you denying their request AND fighting to get your account reinstated?
I think that response is in regards to the opening of a new account. It is against ebay policy for an mc011 suspended individual to open an alt account.
If you read the links, it does say that it can take some time for the ebay review of documents to lift the suspension.
[And, of course, we still don't know the full depth of the violations. EBay can see all his "telling off" of customers. We don't know how many complaints and claims they had to deal with. He also said something about sending a wrong item and returns.]
There really should not be many but some returns but 90% of items were not returned
Huh?
Try to write less telepathically, at least to help me understand. The writing style that I see does not help a message.
De proprietatibus respōnsōrum: when I reply to a problem customer I use seller, not “I”. I use buyer, not “you”. Write in the active voice—subject verb object—in the simple present tense. Keep it impersonal. Relate nothing but facts without unnecessary adjectives and adverbs. Do not write smarter than you are.
When seller finishes seller’s response, seller sends response to buyer and to eBay handler.
(You write one message to all parties).
Only two complainers went forward, from a half-dozen non-delivery biotches that afflicted me.
@nexlevelnmx said:
Gave them what they requested and did not reinstate.
No telling off, but answering unreasonable requests / getting scammed by claimed not delivered situation
There really should not be many but some returns but 90% of items were not returned
Did they refuse to reinstate or just haven't reinstated? It's not instantaneous.
You wouldn't get "scammed" by non-delivery if you used tracking.
How do you know they aren't being honest. If you just throw a coin in a 1st class envelope, it can get jammed in the sorting equipment at the post office. You need to package properly to avoid this.
90%? Is that a real number? My returns are less than 2% and virtually zero for coins.
This is potentially a learning experience for you if you could stop perseverating over getting "hosed". You did a lot of things that are NOT "best practices". If/when you get your second chance, you have the opportunity to do better if you are focusing on learning from this rather than complain.
I sell 2-3,000 items per year on eBay. I don't get "scammed". I don't even feel like many people try to scam me. I rarely have returns. I occasionally have delivery issues, but I effectively deal with those without berating the customers. If I can do it, you can do it.
There is an eBay community forum where you can learn what other people do. eBay supplies best practices hints on things like shipping and even dealing with customer problems. There is a lot of information there and even on this forum. There are a lot of people on this forum who sell coins and other things through eBay.
Have you considered selling on other platforms that aren't eBay?
If you do not like or follow their guidelines it's probably best to move on to Etsy or whatever.
But Etsy is way more strict than eBay.
The substantial truth doctrine is an important defense in defamation law that allows individuals to avoid liability if the gist of their statement was true.
If anyone, particularly OP, bothers to read that linked article, it outlines exactly what you should do to get reinstated and says that it can be up to a 3 month long process. Assuming OP actually sent in all necessary materials that were requested. To get to this type of sanction in the first place requires doing several things wrong over a reasonably long period of time, so somehow I think OP is being somewhat less than forthcoming about what was actually done or not done to get him to this point. jmho
Slick would never ask novice people to write an appeal or anything, not even a book, for if all you know to do is cancel history and say you all know best cause the mother ship is beaming the intelligence to you and no one else,, do you honestly think I ask you to write an appeal for me?
@SlickCoins said:
Slick would never ask novice people to write an appeal or anything, not even a book, for if all you know to do is cancel history and say you all know best cause the mother ship is beaming the intelligence to you and no one else,, do you honestly think I ask you to write an appeal for me?
Don’t hijack this thread Slick, there is some good information here for people who may run into this problem with eBay. There are links to remedies to potentially solve this problem, and that is valuable information down the road in case it would happen to another forum member.
New England Rarities...Dealer In Colonial Coinage and Americana
If you sent them the requested materials, and they still banned you, then this is absolutely not a mistake or computer error.
Why did it take you two pages of posts to get this info out? It could have been in your initial post. Unless, you wanted the forum to think you did nothing wrong so that we would write you a letter.
@nexlevelnmx said:
No wasted time and perfect 100% feedback feel free to see
Website soon. PCGS represented only
Also, will be going to Youtube
Ebay doesn't ban people for no reason. In fact, one of the frustrations around here is how hard it is to get people banned.
Well, there was 0 incident
Except for the incidents where you told off your buyers. Or the incident where your buyer claimed an item never arrived and you got in trouble because you never posted the tracking number. Or any of the many incidents you aren't telling us about.
The substantial truth doctrine is an important defense in defamation law that allows individuals to avoid liability if the gist of their statement was true.
@nexlevelnmx said:
No wasted time and perfect 100% feedback feel free to see
Website soon. PCGS represented only
Also, will be going to Youtube
Ebay doesn't ban people for no reason. In fact, one of the frustrations around here is how hard it is to get people banned.
Well, there was 0 incident
Sorry but I've done eBay since 1998 and there's no way you get hit with that unless you did something to warrant it. You might not be aware of exactly what that was; it might have been a combination of things... but they don't just randomly decide to drop great sellers with perfect records for no reason. It just doesn't happen. Sellers are how they make their money. So I'm not buying the "I'm totally innocent and have no clue why" act. I suspect that most of the other posters here don't either. Just saying.
@nexlevelnmx said:
No wasted time and perfect 100% feedback feel free to see
Website soon. PCGS represented only
Also, will be going to Youtube
Ebay doesn't ban people for no reason. In fact, one of the frustrations around here is how hard it is to get people banned.
Well, there was 0 incident
Sorry but I've done eBay since 1998 and there's no way you get hit with that unless you did something to warrant it. You might not be aware of exactly what that was; it might have been a combination of things... but they don't just randomly decide to drop great sellers with perfect records for no reason. It just doesn't happen. Sellers are how they make their money. So I'm not buying the "I'm totally innocent and have no clue why" act. I suspect that most of the other posters here don't either. Just saying.
More I’ve looked at this thread and the answers provided, I completely agree with you. It amazes me that some figure everything is the fault of another. Being thrown off eBay is difficult to do, requires real work honestly. If you were hit with this, as much as the forum has tried to help, I think it must be the “things” you think are not relevant have not been shared here.
This forum is amazing at helping people figure out problems, identify their coins, etc. But, we are just people, we need information. While you may have thought its cool to ship days later, no tracking (a requirement of eBay on any sale) returns, telling off “ignorant buyers”, etc, eBay seems to not agree with your sales approach. eBay just gives all sellers a platform. They do not cater to individual needs, actually the sellers and buyers need to cater to the eBay policies.
If eBay blocked your account, try to learn why they did, and go that route. But I would suspect if the issues are on your end, you will find that those problems will follow you no matter what venue you chose.
Honestly trying to help!
New England Rarities...Dealer In Colonial Coinage and Americana
@nexlevelnmx said:
Well, very simply i was told purchase receipt was not good yet I provided the information and receipt of all inventory
Are we supposed to know what this means, especially without any context?
Your responses are cryptic, sometimes evasive, and often contradictory. If you communicated with customers and ebay this way, I can see why there were issues.
At this point I have no doubt that your reality is separate from ebay's reality.
@nexlevelnmx said:
Well, very simply i was told purchase receipt was not good yet I provided the information and receipt of all inventory
To whom was that directed and what was it about?
Your above post was one of many in this thread, which failed to provide adequate background information, perspective or meaningful details Try putting yourself in the position of readers who don’t what happened or why.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
When looking around a crowded room full of eBay buyers the seller states, "Oh, that guy is a problem. Yeah, that guy's a problem too" and that's it- those two buyers are probably a problem.
If that same seller enters a crowded room of eBay buyers and after glancing around states, "Oh, most of these buyers are a problem" there is a likely chance the seller is the problem.
@nexlevelnmx said:
Fyi my inventory is top notch. Too bad eBay didnt feel this way.
Ouch, just friendly advice, this kind of statement is not going to help your “street cred” with many here. Reminds me of another forum member honestly.
Seriously, people here are trying to help you.
Edited to add: if you believe a website is a better option for you, I will suspect you will have no buyers-interest a lot faster with these issues than you did on eBay!
New England Rarities...Dealer In Colonial Coinage and Americana
Did the OP ever post his name on eBay? Maybe the report counterfeit thread nailed OP
The substantial truth doctrine is an important defense in defamation law that allows individuals to avoid liability if the gist of their statement was true.
Comments
With all due respect. If eBay told you what they need you to do to reinstate your account, why are you asking forum members to write eBay?
US and British coin collector, and creator of The Ultimate Chuck E. Cheese's and Showbiz Pizza Place Token & Ticket Guide
Ok sure. I am not a scammer.
I have and yea
You mean you wouldn't accept an email from me over an actual driver's license as proof of identity???
We didn't say you were. But you managed to create an eBay profile that looked like it. So, fix it. Learn from it. Move on.
I suspect eBay has been paying for some non-deliveries or claimed non-deliveries.
Well, all tracking showed delivered
I thought you said you didn't do tracking for items under $10?
Except that.
That's a big exception since it is part of the issue. [You also mentioned returns and telling off customers.... and who knows what else]
I surmise it's issues about not tracking, ebay covering buyers complaining they never got the coins, even though ebay offers the cheap tracking envelope option nowadays
it's a warning to us all
can't you just open a new account?
good luck
Sadly I am told no but I am fighting this
Never really was horrible, sometimes I had to answer some very unreasonable request.
Between standard envelope and the new replacement of first class, you have full coverage up to $100 value so there is no excuse not to use their tracked shipping option for items that will fit in slim envelopes.
Stop. Your breaking my heart. Those dirty dogs.
Ok ok. Here’s a letter.
Dear Mr EBay.
This hooman is a really really nice hooman. He’s house broken and liter box trained.
Any hooman who sez he’s a meanie is just plain wrong He loves everything and everyone. Only a dog would deny this magnificent specimen of hoomanity the right, that’s correct, I said right to play eBay as he sees fit. So immediately reinstate him or I’ll be really really sad. See picture above.
Thanks. Cat 🐱
🎶 shout shout, let it all out 🎶
You gave them the info they requested, and they still didn’t reinstate your account?
Or are you denying their request AND fighting to get your account reinstated?
US and British coin collector, and creator of The Ultimate Chuck E. Cheese's and Showbiz Pizza Place Token & Ticket Guide
I think that response is in regards to the opening of a new account. It is against ebay policy for an mc011 suspended individual to open an alt account.
If you read the links, it does say that it can take some time for the ebay review of documents to lift the suspension.
[And, of course, we still don't know the full depth of the violations. EBay can see all his "telling off" of customers. We don't know how many complaints and claims they had to deal with. He also said something about sending a wrong item and returns.]
Gave them what they requested and did not reinstate.
No telling off, but answering unreasonable requests / getting scammed by claimed not delivered situation
There really should not be many but some returns but 90% of items were not returned
Huh?
Try to write less telepathically, at least to help me understand. The writing style that I see does not help a message.
De proprietatibus respōnsōrum: when I reply to a problem customer I use seller, not “I”. I use buyer, not “you”. Write in the active voice—subject verb object—in the simple present tense. Keep it impersonal. Relate nothing but facts without unnecessary adjectives and adverbs. Do not write smarter than you are.
When seller finishes seller’s response, seller sends response to buyer and to eBay handler.
(You write one message to all parties).
Only two complainers went forward, from a half-dozen non-delivery biotches that afflicted me.
Edit: I forgot, use punctuation.
Did they refuse to reinstate or just haven't reinstated? It's not instantaneous.
This is potentially a learning experience for you if you could stop perseverating over getting "hosed". You did a lot of things that are NOT "best practices". If/when you get your second chance, you have the opportunity to do better if you are focusing on learning from this rather than complain.
I sell 2-3,000 items per year on eBay. I don't get "scammed". I don't even feel like many people try to scam me. I rarely have returns. I occasionally have delivery issues, but I effectively deal with those without berating the customers. If I can do it, you can do it.
There is an eBay community forum where you can learn what other people do. eBay supplies best practices hints on things like shipping and even dealing with customer problems. There is a lot of information there and even on this forum. There are a lot of people on this forum who sell coins and other things through eBay.
Have you considered selling on other platforms that aren't eBay?
If you do not like or follow their guidelines it's probably best to move on to Etsy or whatever.
But Etsy is way more strict than eBay.
The substantial truth doctrine is an important defense in defamation law that allows individuals to avoid liability if the gist of their statement was true.
If anyone, particularly OP, bothers to read that linked article, it outlines exactly what you should do to get reinstated and says that it can be up to a 3 month long process. Assuming OP actually sent in all necessary materials that were requested. To get to this type of sanction in the first place requires doing several things wrong over a reasonably long period of time, so somehow I think OP is being somewhat less than forthcoming about what was actually done or not done to get him to this point. jmho
RIP Mom- 1932-2012
I have been told its final
What was your feedback score like? 🤔
Final means final. After many transgressions most likely. The whole story is not here. Good luck.
Slick would never ask novice people to write an appeal or anything, not even a book, for if all you know to do is cancel history and say you all know best cause the mother ship is beaming the intelligence to you and no one else,, do you honestly think I ask you to write an appeal for me?
No one here can help you. Send a message to ebay. If they keep you banned, not sure what else you can do.
Successful transactions with: robkool, Walkerguy21D, JimW, Bruce7789, massscrew, Jinx86, jonasdenenbergllc, Yorkshireman, bobsr, tommyrusty7, markelman1125, Kliao, DBSTrader2, SurfinxHI, ChrisH821, CoinHoarder, Bolo, MICHAELDIXON, bigtime36, JWP, 1960NYGiants, fishteeth
Don’t hijack this thread Slick, there is some good information here for people who may run into this problem with eBay. There are links to remedies to potentially solve this problem, and that is valuable information down the road in case it would happen to another forum member.
more wasted time in our loves, peace out
@nexlevelnmx, it would have been so much helpful if your initial post was this:
eBay banned my account, > @nexlevelnmx said:
If you sent them the requested materials, and they still banned you, then this is absolutely not a mistake or computer error.
Why did it take you two pages of posts to get this info out? It could have been in your initial post. Unless, you wanted the forum to think you did nothing wrong so that we would write you a letter.
US and British coin collector, and creator of The Ultimate Chuck E. Cheese's and Showbiz Pizza Place Token & Ticket Guide
No wasted time and perfect 100% feedback feel free to see
Website soon. PCGS represented only
Also, will be going to Youtube
Ebay doesn't ban people for no reason. In fact, one of the frustrations around here is how hard it is to get people banned.
Well, there was 0 incident
Oh no. 🤨
This is going to require some armor.
This thread is full of something, maybe knowledge, but I’m not taking any chances.
Blessed protection. Carry on fellas. I’m sure I’ll understand, now 🐈
🎶 shout shout, let it all out 🎶
Except for the incidents where you told off your buyers. Or the incident where your buyer claimed an item never arrived and you got in trouble because you never posted the tracking number. Or any of the many incidents you aren't telling us about.
The substantial truth doctrine is an important defense in defamation law that allows individuals to avoid liability if the gist of their statement was true.
Sorry but I've done eBay since 1998 and there's no way you get hit with that unless you did something to warrant it. You might not be aware of exactly what that was; it might have been a combination of things... but they don't just randomly decide to drop great sellers with perfect records for no reason. It just doesn't happen. Sellers are how they make their money. So I'm not buying the "I'm totally innocent and have no clue why" act. I suspect that most of the other posters here don't either. Just saying.
RIP Mom- 1932-2012
No soup for you. If you responded to eBay the same way you explained the issues on this thread, eBay was 100% justified in closing your account.
More I’ve looked at this thread and the answers provided, I completely agree with you. It amazes me that some figure everything is the fault of another. Being thrown off eBay is difficult to do, requires real work honestly. If you were hit with this, as much as the forum has tried to help, I think it must be the “things” you think are not relevant have not been shared here.
This forum is amazing at helping people figure out problems, identify their coins, etc. But, we are just people, we need information. While you may have thought its cool to ship days later, no tracking (a requirement of eBay on any sale) returns, telling off “ignorant buyers”, etc, eBay seems to not agree with your sales approach. eBay just gives all sellers a platform. They do not cater to individual needs, actually the sellers and buyers need to cater to the eBay policies.
If eBay blocked your account, try to learn why they did, and go that route. But I would suspect if the issues are on your end, you will find that those problems will follow you no matter what venue you chose.
Honestly trying to help!
Well, very simply i was told purchase receipt was not good yet I provided the information and receipt of all inventory
Are we supposed to know what this means, especially without any context?
Your responses are cryptic, sometimes evasive, and often contradictory. If you communicated with customers and ebay this way, I can see why there were issues.
At this point I have no doubt that your reality is separate from ebay's reality.
That is why a website is a good option on my own. eBay took more than I wanted from sales any way
But website aint gonna be no eBay
Fyi my inventory is top notch. Too bad eBay didnt feel this way.
To whom was that directed and what was it about?
Your above post was one of many in this thread, which failed to provide adequate background information, perspective or meaningful details Try putting yourself in the position of readers who don’t what happened or why.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Does this mean eBay suspected you of selling stolen merchandise and asked for purchase receipts?
When looking around a crowded room full of eBay buyers the seller states, "Oh, that guy is a problem. Yeah, that guy's a problem too" and that's it- those two buyers are probably a problem.
If that same seller enters a crowded room of eBay buyers and after glancing around states, "Oh, most of these buyers are a problem" there is a likely chance the seller is the problem.
peacockcoins
Ouch, just friendly advice, this kind of statement is not going to help your “street cred” with many here. Reminds me of another forum member honestly.
Seriously, people here are trying to help you.
Edited to add: if you believe a website is a better option for you, I will suspect you will have no buyers-interest a lot faster with these issues than you did on eBay!
I'm sure you and your website will be very happy together. There won't be any of those stupid buyers who need to be told off.
Did the OP ever post his name on eBay? Maybe the report counterfeit thread nailed OP
The substantial truth doctrine is an important defense in defamation law that allows individuals to avoid liability if the gist of their statement was true.