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Got HOSED on the bay

Never ever ever had a problem
Shipped everything
Totally restricted from selling for eternity

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 4:54PM

    Actually, not at all. Everything was done right.

    Maybe told off a customer or two but nicely

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 4:54PM

    The only issue was not adding tracking on items under $10

    100% feedback

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 5:07PM

    A what. Not pulling a thing

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 5:26PM

    Nothing it was off guard

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    dollarfandollarfan Posts: 320 ✭✭✭

    Yes please provide all the details

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 5:24PM

    @dollarfan said:
    Yes please provide all the details

    There are no details except .. a risk factor due to not inputting tracking and maybe too much sold

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    It makes no sense

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    But there are no details thats the thing. The details I can provide are I positively shipped every item had few returns mostly resolved in my favor

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    dollarfandollarfan Posts: 320 ✭✭✭

    @nexlevelnmx said:

    @dollarfan said:
    Yes please provide all the details

    There are no details except .. a risk factor due to not inputting tracking and maybe too much sold

    There have got to be details. It is INCREDIBLY hard to get kicked off .

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    There are none sadly,nothing happened no specific event

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 6:04PM

    maybe sending an extra item to a buyer who claimed he did not receive even though tracking said other that is it

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 5:31PM

    no idea. Always added tracking every item was delivered. Maybe time of shipping was sometimes a day or two later but my gosh that isnt a reason to can the account!

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    dollarfandollarfan Posts: 320 ✭✭✭

    How were you notified your account had been canceled?

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    U1chicagoU1chicago Posts: 6,890 ✭✭✭✭✭

    Can you please show the eBay message you received?

    It’s possible to be banned but it’s rare. An error is possible too (where the eBay algorithm detected something unusual, even if nothing was wrong) and for some reason that led to being banned.

    If your normal account doesn’t get reinstated, you could always try starting another one.

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    dollarfandollarfan Posts: 320 ✭✭✭

    Kinda vague on the details which seems odd.

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭
    edited July 18, 2023 6:05PM

    MC011
    We restricted your account

    Asking to provide proof of tracking on all items. I did not provide it on items under $10

    Edit: this is what I wake up to one day out of the blue

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    PerryHallPerryHall Posts: 47,510 ✭✭✭✭✭

    What reason did eBay give you?

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    I am not the only one reddit.com/r/Flipping/comments/11ia2fs/ebay_mc011_restriction_help/ !

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    jmlanzafjmlanzaf Posts: 41,105 ✭✭✭✭✭
    edited July 18, 2023 6:08PM

    @DeplorableDan said:

    @nexlevelnmx said:
    It makes no sense

    It makes even less sense to those of us who haven't heard any details....

    Especially since it is not that easy to get banned.

    You do not have to use tracking. If you don't, they penalize you by charging a higher FVF.

    if you exceed your allowed sales, they don't ban you they just suspend listing until the end of the month.

    Edited to add: the mc011 suspension stems from a combination of factors that create concern of potentially fraudulent activity. It can be lifted once the seller's bona fides are established. If that's what this is...

    All comments reflect the opinion of the author, even when irrefutably accurate.

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    JoeLewisJoeLewis Posts: 1,913 ✭✭✭✭

    Might be a silly question, but have you tried contacting eBay?

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    Otherwise No nothing unusual! Nothing really.

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    spyglassdesignspyglassdesign Posts: 1,634 ✭✭✭✭✭

    I know as much about the situation having read the whole thread as I did before I read the thread...

    There are a lot of people here that sell on ebay that are more than happy to help (I'm one of them but many much more knowledgeable than I), but without any information, we are all speechless.

    Your best bet may be to contact ebay support.

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    jmlanzafjmlanzaf Posts: 41,105 ✭✭✭✭✭

    @nexlevelnmx said:
    MC011
    We restricted your account

    Asking to provide proof of tracking on all items. I did not provide it on items under $10

    Edit: this is what I wake up to one day out of the blue

    How are you shipping that has no tracking? On packages, tracking is automatic. On "letters", if you use eBay standard shipping, tracking is free and automatic.

    All comments reflect the opinion of the author, even when irrefutably accurate.

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    No i would ship in envelope for cheap items under ten dollar or less

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    jmlanzafjmlanzaf Posts: 41,105 ✭✭✭✭✭
    edited July 18, 2023 6:12PM

    @nexlevelnmx said:
    No i would ship in envelope for cheap items under ten dollar or less

    An envelope with ebay standard shipping costs 63 cents and carries insurance and tracking. I track $1.99 items that way.

    All comments reflect the opinion of the author, even when irrefutably accurate.

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    Didnt know about that but wow what a horrible way to get banned.

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    Those reasons to me are such non reason for a MC011 issue

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    But yep I get it

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    dollarfandollarfan Posts: 320 ✭✭✭

    Ebay should have emailed you EXACTLY why you were suspended/restricted and what you need to do to fix it. You haven't specifically said any comprehensive information as to what happened. Somebody help me if I'm missing the key facts here.

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    U1chicagoU1chicago Posts: 6,890 ✭✭✭✭✭

    @dollarfan said:
    Ebay should have emailed you EXACTLY why you were suspended/restricted and what you need to do to fix it. You haven't specifically said any comprehensive information as to what happened. Somebody help me if I'm missing the key facts here.

    From what has been posted, he got an MC011.
    A combo of several conditions seem to trigger this: no tracking info uploaded (even if it's for items under $10), some large enough volume of total sales, and other things that may not apply here (negative feedback, canceled sales, complaints from buyers).

    What needs to be done is to reply to the eBay message and to read the link @jmlanzaf posted for details on how to reply.

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    And they did. Provide receipts, proof of id check

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    braddickbraddick Posts: 25,106 ✭✭✭✭✭

    @nexlevelnmx said:
    I am not the only one reddit.com/r/Flipping/comments/11ia2fs/ebay_mc011_restriction_help/ !

    I haven't read that thread yet, but here your is LINK:
    https://www.reddit.com/r/Flipping/comments/11ia2fs/ebay_mc011_restriction_help/

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    logger7logger7 Posts: 9,638 ✭✭✭✭✭

    I'd call them and find out what the issue is, their customer service people are helpful. I know an antiques dealer who was thrown off, no way would they permit him back in as much as he tried. Last I heard he was in jail on gun charges.

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    nexlevelnmxnexlevelnmx Posts: 335 ✭✭✭

    Yeah not me

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    jmlanzafjmlanzaf Posts: 41,105 ✭✭✭✭✭

    @nexlevelnmx said:
    Those reasons to me are such non reason for a MC011 issue

    Taken together, you managed to make yourself look (statistically) like a scammer. So stop whining and contact eBay to set the record straight.

    All comments reflect the opinion of the author, even when irrefutably accurate.

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