Does anyone get either error msg with a cert look-up? From a computer, not a cell phone

lkeigwin

or

Started happening a week ago. No idea why. Nothing new on my side.

I've tried a couple of browsers. No difference. I'm logged-in to PCGS with my paid account. I can access my PCGS inventory, Coinfacts, Trueviews, etc. But not the cert look-up.

Anyone got a fix?

Please don't suggest I call customer service. I'd rather choose Hari-kari.
Lance.

ricko

No problem here...just checked and went right to cert verification. Cheers, RickO

Cameonut

No issues here either.

messydesk

I went directly to the URL https://www.pcgs.com/cert, entered the number you have, and it pulled up the correct coin. Then I went directly to the cert's URL https://www.pcgs.com/cert/10798107, and that worked, too. Then I clicked on the "Verify" icon and it worked again, although my connection might have already passed the Cloudfare bot checker by the time I did that. Sorry, can't get it to fail.

MsMorrisine

@lkeigwin said:

this one is not an error message. it is an anti-bot manoeuvre

the mint used it for the V75 coins and it caused a lot of frustration.

I never received the second one.

MetroD

There have been reports of recent access issues with the 'PCGS store' and 'holder museum'. FWIW, I was one of the people having problems with access to the museum.

@TurtleCat recommended that I disable my 'ad blocker' for PCGS.com. This 'worked' for me (i.e., I can now access the museum).

Maybe this will 'work' for you too.

lkeigwin

Thanks for the help, fellas. Safari works now. I was sure it wasn't previously. But Chrome is still broken for me.

I guess I'll try clearing cache, browsing history, etc. and see if that helps.
Lance.

WAYNEAS

been working on my sets all morning...No problem with cert look ups
Hope all resolves itself for you

BryceM

Are you looking from work? Where I am, there's a firewall that blocks all sorts of stuff.

Goldminers

To get mine to work, I had to reset my PCGS password. Then both Edge and Chrome worked again.