Options
A coin dealer's worst nightmare when dealing with a retail customer
halfcentman
Posts: 1,498 ✭✭✭
PEOPLE WHO BUY THEIR STUFF OFF OF TV!
Share your horror stories as a dealer where your heart just bled for the widow(er) or child of someone who purchased essentially nothing but glorified pocket change and tschotskes.
My horror story is someone who spent over $50K (receipts were kept) and the stuff was only worth about $9K. When I told the widow (frail and 88 years old), she screamed and passed out and her daughter had to call 911.
I was not blamed, as these people were known to me in town through a common friend. It was the most depressing thing that I had to do as a full-time coin dealer.
Share your horror stories as a dealer where your heart just bled for the widow(er) or child of someone who purchased essentially nothing but glorified pocket change and tschotskes.
My horror story is someone who spent over $50K (receipts were kept) and the stuff was only worth about $9K. When I told the widow (frail and 88 years old), she screamed and passed out and her daughter had to call 911.
I was not blamed, as these people were known to me in town through a common friend. It was the most depressing thing that I had to do as a full-time coin dealer.
0
Comments
It is so sad.
Sorry to hear that one.
<< <i>Have had to do that many times.
It is so sad. >>
Same here. On the other hand, telling other people their collection is worth thousands of dollars is a pretty good feeling.
-Paul
Unfortunately, this sort of thing can happen to anyone who can be suckered into blindly buying coins for investment purposes. Some well-known numismatic companies are also known for their high-pressure sales tactics, offering up fairly common coins (usually in gem+ grades) as 'investment quality.' Think their clients won't end up taking haircuts?
RMR: 'Wer, wenn ich schriee, hörte mich denn aus der Engel Ordnungen?'
CJ: 'No one!' [Ain't no angels in the coin biz]
<< <i>When I saw the title, I was hoping to be able to offer a witty retort, but there is none for this. It just sucks. >>
hope the widow woke up....that would be worse if she didn't.
I give away money. I collect money.
I don’t love money . I do love the Lord God.
He saw this listing on craigslist and emptied his wife's and kids savings to make a score buying the coins for about 1/3 of their worth.
He then took them to this dealer and was told that all of them were fake pcgs holders/coins.
The guy was on the floor crying realizing how much he just lost and how much worse things were going to be when he got home...
The dealer often says...'well I'll give you 10 bucks for the frame".
"“Those who sacrifice liberty for security/safety deserve neither.“(Benjamin Franklin)
"I only golf on days that end in 'Y'" (DE59)
Empty Nest Collection
Authorized dealer for PCGS, PCGS Currency, NGC, NCS, PMG, CAC. Member of the PNG, ANA. Member dealer of CoinPlex and CCE/FACTS as "CH5"
<< <i>I wouldn't call that situation a dealers' worst nightmare. There are other things that can be worse.... >>
True. Getting shot in the head for some rolls of wheaties would be a lot worse.
<< <i>Sadly, the underlying investment hype from a few has had a pernicious effect on the public mindshare, to the extent that way too many readily accept the idea of rare coins being in the same investment class as stocks, bonds, annuities, etc. >>
I think way too many readily accept the idea of stocks, bonds , and annuities as investment classes. If you don't do your homework in anything, you open yourself up to getting fleeced. There are plenty of investment companies that make the late night coin shows look like saints.
<< <i>Heard a story from a dealer about a woman who brought in an all unc set of Indians in an old Wayte Raymond album. They were all beautiful, and reportedly original. The store worker was very excited, and foretold a value in the mid five figures, but was unable to buy them since he was not the "money man". The woman was told to take the coins home and bring them back in a week so that the bossman could have a look and make her a fair offer, which she did. Only thing is that while she had them at home, she took them all out and polished them up a bit. When she brough them back in, they were all as pink and dead as could possibly be. Upon hearing the news, she just cried and cried, and eventually took the dealers "pity offer" of $300 for the whole set. >>
Had a similar thing happen at a show. A guy brought his widowed mother in with a large run of classic commems. All had been not just cleaned but heavily polished. I took the guy aside and ask about the coins. He said it was his idea to remove the "rust" and they had spent the previous evening doing just that. I told him he had just about destroyed any premium and I wasn't interested at any price and that I would leave it up to him to tell her what he wished. Made me ill.
Got quoins?
<< <i>I wouldn't call that situation a dealers' worst nightmare. There are other things that can be worse. The truth hurts sometimes but being blunt works best. I compare it to killing rats: it's a dirty job but if you don't do it the situation will only get worse. >>
"Nightmare" is in that kind of context.
It's harder when you have my kind of cliientele where 75% of my customers are known to me within 2-3 degrees of each other.
Yes, she did wake up, but the house had to be sold to settle many of the debts.
She had been dealing, not with a TV outfit but a phone solicitor group. They knew
what they sold her and routinely upgraded her into better coins for a small fee. Well,
you know that they were over-hyping everything from the get go. Had the receipts
and traded a common date Morgan in their grade of MS63 up to a common grade
$5 gold piece over many transactions. Ended up over $5,000 into the coin and it
was worth about $900 at the time I bought it. Gold was raw in one of their holders
and I had it graded and it too was a 63.
Her entire collection was that way. She sold all but the $20 gold pieces as she had
about $8-9,000 in each one. Said she'd give them to the grand kids.
Hope she did.
bob
last year I had a guy who was about 70, start bringing me in his collection a portion at a time, (had brain cancer) and wanted sell his stuff before he passed. Kept telling me that his kids were worthless , and would not help him or give him the time of day when he needed it. In all , he sold me about 60-70k worth of coins over 2-3 month period. About 6 months after that, I get two ladies that come in with a coin (a fake $3.00 piece) said they were daughters of MR X and that he had passed. They mentioned they were looking for there dad's collection and if I was intrested in buying it, but they did have this piece they found so far. I told them that it was a fake and he knew about it, and that I had already purchased his entire collection months earlier. They were pizzed , i mean down right pizzed. Apparently , not only did he not leave them the collection, but took his entire savings and dontated it to charity so they couldnt get a single dime. I did hold back and not tell them the reason was that he thought they were worth less.
jim
The point about securities, real estate, bonds, and stocks being potentially just as bad is valid too. A good friend of mine comitted suicide after finding he had invested his entire retirement plan in a local ponzi scheme. Diversify! And that doesn't mean partly into classics, partly into moderns!
But there is a small silver lining in those kind of stories. At least they recouped some part of the money spent on their hobby. When you consider all the other ways that people throw their money away (booze, drugs, etc) or even how much resale value most other expensive hobbies have, it's a lot better than nothing. Hell, even some "investments" with previously legit bankers and investment "gurus" (not to mention the actual con artists) can easily give a return of -100%.
<< <i>Obviously those stories suck and you feel for them.
But there is a small silver lining in those kind of stories. At least they recouped some part of the money spent on their hobby. When you consider all the other ways that people throw their money away (booze, drugs, etc) or even how much resale value most other expensive hobbies have, it's a lot better than nothing. Hell, even some "investments" with previously legit bankers and investment "gurus" (not to mention the actual con artists) can easily give a return of -100%. >>
You can spend rolls of Presidential Dollars. Good point.
It is part of the job, and every job has an undesirable angle to it.
<< <i>Here's one for ya:
last year I had a guy who was about 70, start bringing me in his collection a portion at a time, (had brain cancer) and wanted sell his stuff before he passed. Kept telling me that his kids were worthless , and would not help him or give him the time of day when he needed it. In all , he sold me about 60-70k worth of coins over 2-3 month period. About 6 months after that, I get two ladies that come in with a coin (a fake $3.00 piece) said they were daughters of MR X and that he had passed. They mentioned they were looking for there dad's collection and if I was intrested in buying it, but they did have this piece they found so far. I told them that it was a fake and he knew about it, and that I had already purchased his entire collection months earlier. They were pizzed , i mean down right pizzed. Apparently , not only did he not leave them the collection, but took his entire savings and dontated it to charity so they couldnt get a single dime. I did hold back and not tell them the reason was that he thought they were worth less.
jim >>
You were lucky they didn't get a lawyer and sue you for what they would claim is a coin dealer taking advantage of some old guy with brain cancer and dementia. Just saying.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
<< <i>
<< <i>Here's one for ya:
last year I had a guy who was about 70, start bringing me in his collection a portion at a time, (had brain cancer) and wanted sell his stuff before he passed. Kept telling me that his kids were worthless , and would not help him or give him the time of day when he needed it. In all , he sold me about 60-70k worth of coins over 2-3 month period. About 6 months after that, I get two ladies that come in with a coin (a fake $3.00 piece) said they were daughters of MR X and that he had passed. They mentioned they were looking for there dad's collection and if I was intrested in buying it, but they did have this piece they found so far. I told them that it was a fake and he knew about it, and that I had already purchased his entire collection months earlier. They were pizzed , i mean down right pizzed. Apparently , not only did he not leave them the collection, but took his entire savings and dontated it to charity so they couldnt get a single dime. I did hold back and not tell them the reason was that he thought they were worth less.
jim >>
You were lucky they didn't get a lawyer and sue you for what they would claim is a coin dealer taking advantage of some old guy with brain cancer and dementia. Just saying. >>
Thats what I would do even if I knew better of the situation. I have access to free legal and I would either get a settlement or milk any profit away from the smug dealer. But I would have known the 3$ was fake and probably never had the confrontation that pissed me off and gave me a target to take any family frustration out on.
<< <i>Thats what I would do even if I knew better of the situation. >>
You would deliberately cause trouble for someone even if you "knew better of the situation"? Nice.
<< <i>
<< <i>
<< <i>Here's one for ya:
last year I had a guy who was about 70, start bringing me in his collection a portion at a time, (had brain cancer) and wanted sell his stuff before he passed. Kept telling me that his kids were worthless , and would not help him or give him the time of day when he needed it. In all , he sold me about 60-70k worth of coins over 2-3 month period. About 6 months after that, I get two ladies that come in with a coin (a fake $3.00 piece) said they were daughters of MR X and that he had passed. They mentioned they were looking for there dad's collection and if I was intrested in buying it, but they did have this piece they found so far. I told them that it was a fake and he knew about it, and that I had already purchased his entire collection months earlier. They were pizzed , i mean down right pizzed. Apparently , not only did he not leave them the collection, but took his entire savings and dontated it to charity so they couldnt get a single dime. I did hold back and not tell them the reason was that he thought they were worth less.
jim >>
You were lucky they didn't get a lawyer and sue you for what they would claim is a coin dealer taking advantage of some old guy with brain cancer and dementia. Just saying. >>
Thats what I would do even if I knew better of the situation. I have access to free legal and I would either get a settlement or milk any profit away from the smug dealer. But I would have known the 3$ was fake and probably never had the confrontation that pissed me off and gave me a target to take any family frustration out on. >>
You would sue someone just to get a few bucks from him? I hope you were kidding but there are people like this in this world so maybe you weren't kidding.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
<< <i>You would sue someone just to get a few bucks from him? I hope you were kidding but there are people like this in this world so maybe you weren't kidding. >>
Guess what, sometimes it actually ISN'T about money. People will spend $500 to make someone else pay $50. At that point, it's not about money, it's about proving you are right and the other guy is wrong.
<< <i>These stories are just horrible. Sad, sad. I guess that's part of the reason that rare coins are rare.
The point about securities, real estate, bonds, and stocks being potentially just as bad is valid too. A good friend of mine comitted suicide after finding he had invested his entire retirement plan in a local ponzi scheme. Diversify! And that doesn't mean partly into classics, partly into moderns! >>
Diversify, you got that right. That is by far the best way to avoid any con jobs, and do some homework before investing.
And of course the gold plated "Tribute" State Quarters (we would pay face)
"Tribute Proof" gold double eagles layered in 2 microns of PURE 24k gold (we would pay a buck, maybe)
"Yesteryears" type sets of cleaned, damaged "Bygone Coinage" (pay melt plus nothing for Copper & Nickel)
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
"Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
http://www.american-legacy-coins.com
The more qualities observed in a coin, the more desirable that coin becomes!
My Jefferson Nickel Collection
So not wanting to spend the time adding all of that stuff up (there were about 120 or so pieces), I thanked him for his time and started to head for the door. He then asked me if I wanted to see what he had in the safe and so curious, I agreed. I walked over and after fiddling with it for a bit I see the big door open wide and soon I was confronted by rolls and rolls of Gold coins. Now I could understand how this guy could afford the trophy girlfriend! Excited, I move-in closer to find that there were all "Ballistic" rolls of presidential dollars. He had thousands of dollars worth, all still in the packaging from that company that was selling rolls of 50 coins for $149 each. I told him the were worth a dollar each and he told me I did not know what I was talking about. I said no more and turned around and left.
To add insult to injury his girlfriend called me a few hours later asking me if I had the number to the "real" coin dealer that was about 5 miles from where they lived (I drove 25 miles to see them).
I have a million of these.....
<< <i>the absolute worst part is that no one "forced" those people to overspend, they were caught up in the hope of buying something today and doubling thier money on it tomorrow >>
That may describe many HSN buyers, but I don't think it describes most. I think a lot of people buy from HSN and other outfits simply because they are ignorant and buy into the spiel. They believe they're a good value and will be worth more later, but they're not necessarily looking for a double in short order or anything like that. Regardless though you're on the money with your 'no one forced them to buy' assessment.
I found out a few years ago I have an uncle in the family who has spent the better part of the last 20 years buying oodles and oodles of Franklin mint, hologram quarter, etc. crap from catalogs, TV, etc. They were glowing with general excitement when they pulled the stuff out and showed me just some of their purchases. I didn't have the heart to tell them (nor would it have been my place at the time) that they had it all wrong as they have been buying crap since I was a child
Many of the stories shared here are truly heartbreaking, but at the same time I'm thankful to hear about them on some level if that makes sense.
-"tribute" coins
- A lot of U.S. and Royal Canadian Mint stuff.
- Worst one I personally dealt with: A fellow came to a show with a complete set of Ike dollars, all MS70 or PR70DCAM, in some 3rd world slabs. He had THOUSANDS of dollars in the set. I wouldn't make an offer. I don't believe anyone at the show offered him more than a couple hundred for them.
Bought a lot of silver @ $5/oz and some gold in the <$300 range. That's put me so far ahead that I can now justify making a lot more mistakes now.
I owe a heck of a lot to this board.
2 Cam-Slams!
1 Russ POTD!
How does one get a hater to stop hating?
I can be reached at evillageprowler@gmail.com
The funny thing is that if I had kept the coins I would be ahead today since gold isn't three times what it was then but six times.
(Just think of city streets clogged with a hundred thousand horses each generating 15 lbs of manure every day...)
Numismatic education can be expensive for some.
Some very sad stories for sure Perhaps I should stop beating myself up for some of the poor purchases I have made over the years and realize that it could have been much worse.
<< <i>
You were lucky they didn't get a lawyer and sue you for what they would claim is a coin dealer taking advantage of some old guy with brain cancer and dementia. Just saying. >>
Thats what I would do even if I knew better of the situation. I have access to free legal and I would either get a settlement or milk any profit away from the smug dealer. But I would have known the 3$ was fake and probably never had the confrontation that pissed me off and gave me a target to take any family frustration out on. >>
You would sue someone just to get a few bucks from him? I hope you were kidding but there are people like this in this world so maybe you weren't kidding. >>
I used to fight for the sport of it and it became a bad habit I carried too late into my life. One day I was accused of being too forward with a guy's girl at a party (I was) and he decided he was going to show off at the party and be a tough guy. I chipped 3 of his front teeth and broke his nose. He proceeded to sue me and make my life hell for about the better part of a year among all the other legal trouble that stemmed from it. I settled for low 5 figures but got a valuable lesson in life out of it that I will pass on to you free of charge. While he has a mouth full of caps I lost the fight in a landslide.
Just how natural selection has redirected what the fittest means in the "survival of the fittest" equation to a more social economic foundation based off smarts=earning potential instead of brawn=blue color . The natural enforcement mechanism of this is the intellectual based legal system and Lawsuits, it is no different than two Mooses locking horns to the death at least in the way that it is simply to emasculate your opponent most of the time. And yes, some times one picks a fight simply because they are mad or it is an easy fight to win.
Lawsuits are just how grown ups with money fight, same guttural rawness as a street fight but on their playing field that hits them where it hurts them which is the pocket book or public opinion.
<< <i>I used to fight for the sport of it and it became a bad habit I carried too late into my life. One day I was accused of being too forward with a guy's girl at a party (I was) and he decided he was going to show off at the party and be a tough guy. I chipped 3 of his front teeth and broke his nose. He proceeded to sue me and make my life hell for about the better part of a year among all the other legal trouble that stemmed from it. I settled for low 5 figures but got a valuable lesson in life out of it that I will pass on to you free of charge. While he has a mouth full of caps I lost the fight in a landslide.
>>
Dude. You gotta tell me this stuff before the next coin club meeting. It would be a lot more interesting than anything I have to say
Ron
Many members on this forum that now it cannot fit in my signature. Please ask for entire list.
<< <i>You know I have found myself watching these TV shows that sell coins where the sellers yell at you. It's strange but I find myself tempted to want to order what they are selling sometimes. I can understand how people are taken in by them. Sad.
Ron
OK, I'll admit it.....Back in the early 90's, before ebay and I was bored, I watched this Chambers guy selling morgan dollars. I was not a coin dealer than, but, I still knew better but.........I bought his book 1 of 30 different Morgans and his book 2 for $500 each. At the time I was working for GTE/Verizon and there were no coin shops in my area. I later found out the 60 different morgans could easily have been had at half that price. I wish that was my last stupid coin thing I did, but, I also bought supposed UNC Large cents fro RAMAPO Coins in NJ for $700 each (they weren't UNC DUH) and I bought some 1793 half cents from Sunshine coins in FL that were counterfeit. These companies advertised in CoinWorld, so I thought they were legit. Live and learn
Some weeks later I read this :
On the news.
``https://ebay.us/m/KxolR5
Box of 20
Although there had been a price "melt down" in the 1980s, this 1921 Peace dollar was never worth anything close to $3,100.
<< <i>I was called out to go see a collection that belonged to gentleman in his late 80's. When I arrived at his home I met his 40 something girlfriend who had to be at least 300 pounds. That last sentence has nothing to do with the story but I threw it in for good measure. He had laid out on his living room table his "collection." He said everything was there except what he kept in one safe, and he would show me that later. Most of everything it turned out was common or bullion. The stuff bought from what was advertised on envelope flaps of credit card companies back in the day. Silver was about $18 at the time. On the table were several Silver $100 Bill remakes. Each one contained one ounce of Silver and each was a very nice looking duplicate of a $100 FRN and exactly the same size dimensionally, and so they were pretty thin as well. I could tell this guy thought his collection was pretty amazing but it did not take long to understand otherwise. I happened to be holding the Silver $100 bills in my hand when I explained they were one ounce of Silver and that I would pay about $17 each for them. He did not miss a beat and told me that he could not sell them for that because he can take them to the bank and get $100 for each of them.
So not wanting to spend the time adding all of that stuff up (there were about 120 or so pieces), I thanked him for his time and started to head for the door. He then asked me if I wanted to see what he had in the safe and so curious, I agreed. I walked over and after fiddling with it for a bit I see the big door open wide and soon I was confronted by rolls and rolls of Gold coins. Now I could understand how this guy could afford the trophy girlfriend! Excited, I move-in closer to find that there were all "Ballistic" rolls of presidential dollars. He had thousands of dollars worth, all still in the packaging from that company that was selling rolls of 50 coins for $149 each. I told him the were worth a dollar each and he told me I did not know what I was talking about. I said no more and turned around and left.
To add insult to injury his girlfriend called me a few hours later asking me if I had the number to the "real" coin dealer that was about 5 miles from where they lived (I drove 25 miles to see them).
I have a million of these..... >>
Change a minor detail here and there and many of us have the same experience (minus the girlfriend)
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.