So I purchased an item and now the seller won't ship...what to do.

Tdec1000 · August 6, 2011 6:34PM

I purchased a rather nice jewelry and coin scale via auction on ebay. I thought I got it rather cheap and won the auction. The next day the seller refunds my money and then lets me know that he accidently posted it for sale and that he had already sold the last one.

BIG LIE, tonight I look for the same scale and what do you know.... he has the same one listed again.

Is there any recourse?

frnklnlvr · August 6, 2011 7:05PM

Not sure about recourse but I'd confront him about it and avoid buying from him in the future.

Edit: You could out the seller so others can avoid wasting their time with him.

derryb · August 6, 2011 7:49PM

call ebay and let them know.

win new auction and don't pay.

droopyd · August 6, 2011 7:53PM

Nothing really you can do, eBay won't do anything in a case like this.

291fifth · August 6, 2011 8:34PM

Just move on.

Tdec1000 · August 6, 2011 8:38PM

I'd is providentmetals

greghansen · August 6, 2011 8:44PM

I've had this happen before on coin items. Bottom line is there is no way to 'force' the seller to go through with the transaction. You can leave negative feedback. Fortunately, scales of this type are very reasonably priced and there are several good ones available at any given time on EBAY. I'd move on and buy one of the others, and leave this bad seller behind.

PerryHall · August 6, 2011 10:41PM

Neg him.

coinhunters · August 6, 2011 11:01PM

EBAY has become a scammer's venue delight, both on the buyer and seller end of things. IT's unfortunate for the few legit Sellers left. I refuse to list auction items using EBAY. Their Fee's and the high risk of getting caught up in someone's scam.........just isn't worth the effort or cost's . Years ago, I was a full time dealer in NYS and had to retire due to health reasons. Now I just occasionally buy & sell, but only use the BST Forums. It's less aggravation.

ricko · August 6, 2011 11:48PM

I agree, the BST is the best way to deal. Cheers, RickO

Groiny · August 7, 2011 4:19AM

<< Nothing really you can do, eBay won't do anything in a case like this. >>

Nothing really you can do, eBay won't do anything in a case like this.

PerryHall · August 7, 2011 4:24AM

<< 

<< Nothing really you can do, eBay won't do anything in a case like this. >>

Nothing really you can do, eBay won't do anything in a case like this. >>

NEG HIM!!! At least other bidders will be warned of his unethical business practices and he may loose some business on future auctions.

johnny9434 · August 7, 2011 4:36AM

bummer. give em real bad negative.

BigE · August 7, 2011 4:39AM

<< I'd is providentmetals >>

This isnt the internet bullion dealers "Provident Metals" is it?-----BigE

Bullsitter · August 7, 2011 4:54AM

NEG HIM!!! At least other bidders will be warned of his unethical business practices and he may loose some business on future auctions. >>

110%

Classof67 · August 7, 2011 5:04AM

<< 

<< I'd is providentmetals >>

This isnt the internet bullion dealers "Provident Metals" is it?-----BigE >>

Yep, same one.

OnlyGoldIsMoney · August 7, 2011 5:09AM

Neg him. Be clear about the problem. Others will be warned.

BigE · August 7, 2011 5:11AM

If it was me, I'd call their physical store and talk nicely to the owner and tell him the scale or an ASE or a neg., that simple------------BigE

coindeuce · August 7, 2011 5:14AM

Provident Metals has already earned a bunch of bad PR from here, so I'll second BigE's advice.

Tdec1000 · August 7, 2011 5:34AM

It's unfortunate because they used to sell their better date circ coins on eBay and I got some good deals. I had one other problem before where they listed a 1927 D dime that was a 1921 D. It was a solid xf and I won the darn thing for $25 along with a few other items. Well needless to say they never shipped the coin with the others.

Buyer beware with these unethical folks.

greatnortherncoin · August 7, 2011 6:36AM

more and more people get ripped off fleabay everyday some will never learn

Tdec1000 · August 7, 2011 6:52AM

<< If it was me, I'd call their physical store and talk nicely to the owner and tell him the scale or an ASE or a neg., that simple------------BigE >>

Payment was immediately refunded so I don't think I can do that. They will be getting an ugly negative.

Russ · August 7, 2011 7:01AM

This is a no-brainer case where the seller earned a neg.

Russ, NCNE

notwilight · August 7, 2011 7:02AM

<< 

<< Nothing really you can do, eBay won't do anything in a case like this. >>

Nothing really you can do, eBay won't do anything in a case like this. >>

In all my years on ebay this has never happened to me so I wonder how so many have experience with this. Or are people just repeating what they have heard?

I would give ebay a chance to pressure the seller into making it right. Since he has the item relisted, ebay should have no qualms in telling him to honor the deal. And trust me, as a seller, I know that ebay can put enough pressure on him to make it right.--jerry

Russ · August 7, 2011 7:02AM

<< 

<< If it was me, I'd call their physical store and talk nicely to the owner and tell him the scale or an ASE or a neg., that simple------------BigE >>

Payment was immediately refunded so I don't think I can do that. They will be getting an ugly negative. >>

Make sure you note in the neg that the item was relisted in order to blunt at least one of the lies they can attempt in their followup.

Russ, NCNE

poorguy · August 7, 2011 7:09AM

Neg him? He certainly deserves it. Or you could rationally explain the consequences of his actions to him in a way that you might get the item for free since it's cheap.

I remember about 10 years ago, I won a coin off ebay that I had to really fight for with another bidder. I recieve the item with a printout of the auction page and the price circled. I'm not sure how dense this seller was but on the page he printed off, right there literally in black and white (ink) was the line "You Have Been Outbid". I thought about it for a second and realized I caught this scumbag in a shill. Cheapest coin I ever got off ebay.

Tdec1000 · August 7, 2011 7:10AM

Sure will Russ, I was hoping that you would make a comment here.

Yes it is a no brainer neg. Just makes me sick that they can't follow through with a binding agreement. I didn't even have time to respond to his email before he immediately refunded my money and told me that he didn't have any more in stock.

derryb · August 7, 2011 7:12AM

<< Neg him. >>

Get in Line! So much bad feedback, takes a minute to load!

pennyannie · August 7, 2011 7:17AM

I bought a Missouri Commen a while back for 450, a few days later i got a note saying they could not locate the coin and refunded my money. I saw the same coin relisted a month later for 600.

I would just move on, while it suxs sometimes you run across sellers like that. IMO you run across more issues when dealing with BST board and craiglist over ebay listings.

Neg him if it makes you feel better, nowdays you do not have to worry about a seller leaving you a neg. Personally i does not bother me to buy from a seller with a few negs that has done over 750 tranactions. You are bound to end with with a few unhappy campers if you do it enough.

lcoopie · August 7, 2011 7:26AM

Don't waste another second on this issue.

BaseballAbs · August 7, 2011 7:37AM

You can stop trying to purchase from him.

robkool · August 7, 2011 12:43PM

Just move on... They are lots of other better deals, & better sellers too.

notwilight · August 7, 2011 1:09PM

<< more and more people get ripped off fleabay everyday some will never learn >>

99.99 % of transactions on ebay are smooth and honest. This type of attitude throws the baby out with the bathwater and makes it pretty hard on us sellers. --Jerry

AUandAG · August 7, 2011 1:13PM

<< Neg him. >>

I agree and add the comment that Seller fails to honor bids.

mrpotatoheadd · August 7, 2011 1:29PM

<< more and more people get ripped off fleabay everyday some will never learn >>

Of course the seller should have completed the transaction, but considering that he refunded the payment, how was the buyer ripped off?

Unknown · August 7, 2011 1:44PM

This content has been removed.

mrpotatoheadd · August 7, 2011 2:24PM

<< 

<< 

<< more and more people get ripped off fleabay everyday some will never learn >>

Of course the seller should have completed the transaction, but considering that he refunded the payment, how was the buyer ripped off? >>

So if I steal goods or money from you then promptly return what i stole would you say the same comment as above? >>

No. But then, the seller didn't steal the money, did he? The buyer sent the money to him voluntarily, and the seller returned it.

Justacommeman · August 7, 2011 2:28PM

Let it go............MJ

Tdec1000 · August 7, 2011 6:42PM

<< 

<< 

<< 

<< more and more people get ripped off fleabay everyday some will never learn >>

Of course the seller should have completed the transaction, but considering that he refunded the payment, how was the buyer ripped off? >>

So if I steal goods or money from you then promptly return what i stole would you say the same comment as above? >>

No. But then, the seller didn't steal the money, did he? The buyer sent the money to him voluntarily, and the seller returned it. >>

An ebay win is a binding contract with seller. Payment was made promptly. Delivery was not.

Also, it looks like you have to wait 7 days to file NEG feedback now a days. I will have to do it monday morning.

paladin · August 7, 2011 6:46PM

I've had this sort of thing happen twice in the past 10 years. When all is said and done, all you can do is neg and move on. Surprised about Provident, though. Thought they were better than that. But then again, I said the same thing about APMEX not too long ago.

TwoSides2aCoin · August 7, 2011 9:32PM

Having made the mistake of ordering coins from an eBay seller who refuses to ship to addresses with the name "Coin" in it, I asked him what else a guy should name a coin shop if he were to own a B&M : "Tupperware Numismatics " ?

PerryHall · August 7, 2011 10:04PM

<< Having made the mistake of ordering coins from an eBay seller who refuses to ship to addresses with the name "Coin" in it, I asked him what else a guy should name a coin shop if he were to own a B&M : "Tupperware Numismatics " ? >>

I've ordered coins from dealers and the smart ones abbreviate "coins" or just drop the word entirely. For example, "Liberty" on their return address rather than "Liberty Rare Coins". Why not just send it to you by addressing it to your personal name rather that your company name? Sounds like a lame excuse on the part of the seller to not go through with a transaction.

CyStater · August 7, 2011 11:01PM

Thank you for the warning. I was going to place my next PM order through them now I will use Gainseville or APMEX instead. I have no time for sellers that pull crap like this and will not do business with them.

Tdec1000 · August 7, 2011 11:04PM

I didn't realize that they have a rather large online buisness..... makes you wonder why they pull the crap they do on ebay. They are really hurting their buisness by treating ebay customers like garbage.

airplanenut · August 8, 2011 2:54AM

<< 

<< 

<< 

<< more and more people get ripped off fleabay everyday some will never learn >>

Of course the seller should have completed the transaction, but considering that he refunded the payment, how was the buyer ripped off? >>

So if I steal goods or money from you then promptly return what i stole would you say the same comment as above? >>

No. But then, the seller didn't steal the money, did he? The buyer sent the money to him voluntarily, and the seller returned it. >>

Suppose the buyer misses an opportunity to purchase a different item because the seller is currently holding the payment, and the buyer expects to receive the one he already purchased. When the funds are later refunded, the buyer doesn't get to rewind and have an opportunity to purchase the similar items that have already closed.

So I purchased an item and now the seller won't ship...what to do.

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