A simple eBay question, make that two.

keets · February 23, 2010 7:15AM

What is a reasonable amount of time to wait before assuming that a bidder/buyer doesn't intend to contact you or pay for an item??
Is there any way to block bidders who choose to keep their feedback (private)??

Thanks.

Al H.

yellowkid · February 23, 2010 7:16AM

Ten days. I just went through it with a bidder who had 100% feedback. Let me change this a bit, things happen, computers break, etc, but ten days is plenty. Some people however, think nothing of waiting a week without notifying you,

AgBlox · February 23, 2010 7:21AM

I give at least 2 weeks before I bother contacting them. They normally pay when they feel like it. I maybe a bit more relaxed about it though as most items I sell are under $100

notwilight · February 23, 2010 7:29AM

30 days. Your coin sale may not be the most important thing in their life--or even close to it.

Yes I think so.
--Jerry

Unknown · February 23, 2010 7:31AM

This content has been removed.

soty27 · February 23, 2010 7:33AM

I specify in my auctions that I require payment within 24 hours. In all actuality I allow 7 days. I usually send an invoice on the 3rd and 6th day. 10 days is a bit long in my opinion and 30 days seems somewhat ridiculous.

sinin1 · February 23, 2010 7:44AM

I wait 2 weeks (14 days)- and contact buyer

stating that they probably overlooked this win, and if I do not get contact or paid in the next 7 days
I will relist the item and start the npb stuff with eBay

some sellers get really excited and start badgering on a daily basis, and turn off buyers

who will pay when it is convenient to them

you do not know (and probably could care less) about their like - and they could have won too many or other unexpected bills come up that they put priority too

keets · February 23, 2010 7:47AM

waiting for payment isn't the biggest issue, i'd feel there is some rule-of-thumb which is a reasonable amount of time for a buyer to acknowledge that they know they have won, that they intend to make payment and outline the details. i would presume that to be common courtesy. as you say, Chris, 30 days is absurd, a period of 3-5 days seems reasonable to me for an initial contact considering everyone seems to be tied in everywhere they go nowadays with cell phones.

i'm always at a loss when a bidder snipes an auction that they have been following and then walks away for a period of time.

notwilight · February 23, 2010 7:47AM

<< <i>...and 30 days seems somewhat ridiculous. >>

Hey, go ahead and do what seems right. It's your feedback you're playing with. remember that on ebay a seller is an unarmed man at a gunfight. --jerry

gsa1fan · February 23, 2010 7:47AM

24 hours I contact them. Most pay with in a hour.

291fifth · February 23, 2010 7:50AM

I usually wait five days before contacting them. So far as I know, bidders with private feedback can't be blocked.

airplanenut · February 23, 2010 7:53AM

The majority of my buyers pay within a day or two (I send invoices ASAP after a day's auctions are over). I usually don't bug the stragglers until about 2 weeks out, when I send a polite email simply to "confirm payment is on its way." Very rarely do I get actual contact from a buyer, be it an email after the sale, an email after the item arrives, or even a note with the payment.

timber100 · February 23, 2010 8:31AM

My adds say they have 6 days to pay, after that I send them at least 3 emails, if they do not pay by 2 weeks they are a non-paying bidder to me.

telephoto1 · February 23, 2010 8:37AM

Here's how we do it:
Initial invoice the day the auction ends. (90%+ of auctions paid after that initial invoice.)

Reminder invoice in 3-5 days depending on how close to the weekend the auction ended.
(8%-9% of auctions max-by this point, most of these either pay or notify that payment has been mailed)

Final reminder invoice at 10 days. If no response by day 14, NPB filed. (1% or less of auctions, knock wood)

JamesMurray · February 23, 2010 8:38AM

<< <i>What is a reasonable amount of time to wait before assuming that a bidder/buyer doesn't intend to contact you or pay for an item??
Is there any way to block bidders who choose to keep their feedback (private)??

Thanks.

Al H. >>

Welcome to the barrel , all you need do now is "assume the position".Buyers can do as they like and they know it,ive seen this behaviour in well experienced ebayers too.

keets · February 23, 2010 10:41PM

-----------after a reminder e-mail to the bidder/buyer he contacted me and used PayPal. i checked the account this morning and all is well and completed. thanks for the input everyone.

NewParadigm · February 24, 2010 1:17AM

Everyday after day 10 that it does not get paid, exponentially increases the odds of a nonpayment.

OPA · February 24, 2010 1:22AM

The NPB process has been streamlined on eBay. You can now file a NPB claim after 4 days and close it out after 7 days. If the buyer does not respond within that time frame, he or she is blocked from leaving fb to the seller.

touche · February 24, 2010 1:37AM

<< <i>I specify in my auctions that I require payment within 24 hours. In all actuality I allow 7 days. I usually send an invoice on the 3rd and 6th day. 10 days is a bit long in my opinion and 30 days seems somewhat ridiculous. >>

Exactly the way to do it.

A simple eBay question, make that two.

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