Why do people hate Ebay so much?

seateddime · February 12, 2009 11:06AM

AUandAG · February 12, 2009 11:12AM

It's due to their comfort level. People LIKE to be in a rut and be all comfortable in what they do. So, they
get to know ebay and have absolutely no problems until something changes. They can't handle the change
and the frustration sets in.
Happens to me all the time but I eventually learn a new comfort level and plod on.

bob

PS: right now I love ebay. Last week I was real uncomfortable with ebay.
$120 pickup arrived today off ebay:

Coinosaurus · February 12, 2009 11:15AM

I think a lot of users liked the pure auction format and got irritated when it turned into a fixed price flea market.

BECOKA · February 12, 2009 11:23AM

I don't hate it. I get frustrated some times but I don't hate it.

Guess I am not people.

keets · February 12, 2009 11:27AM

i think it's human nature to despise greed. you should be able to figure out the rest for yourself.

GoldenEyeNumismatics · February 12, 2009 11:29AM

because every once in a while someone has a bad experience, and everyone else likes to roll with the punches.

Bithrate · February 12, 2009 11:30AM

<< I get frustrated some times but I don't hate it. >>

+1

MarkInDavis · February 12, 2009 11:32AM

People hate Ebay because there are lots of sleazy sellers on Ebay. People who are too trusting often get burned. If you are careful, you can find great deals there. Too many people get carried away bidding on lousy merchandise and regret it later. The problem is of course that it can be difficult to discern the junk from the good stuff. So far the only transactions I regret on Ebay are the ones where I was afraid to pull the trigger. Of course, if I had, I might regret some of those.

BBN · February 12, 2009 11:36AM

let's see...

-seller fees plus paypal(mandatory) fees takes a huge chunk of a profit.

-too much crap being sold from china that is obvious counterfeit and ebay lets it go

-too many "copy" and "replica" auctions gumming up searches(what is the point of a replica JM gold bar?)

I don't hate it, but all they allow to slide really annoys me and forcing you to pay a fee twice for your auction takes away alot of your profit.

LotsoLuck · February 12, 2009 11:37AM

People hate ebay?

FilthyBroke · February 12, 2009 11:47AM

Some people just hate. Ebay, the post office, the government, anyone whom can be blamed for our problems.

Barry · February 12, 2009 11:51AM

Have you forgotten about some of your own Ebay problems:

Ebay User ID TNFC - How do you list a coin, sell it in 20 minutes and say it is not available for sale?
or
Just got a good laugh off a Ebay buyer, filed a dispute on a coin for Not As Described - NGC graded coin ?
or
Ebay story of the week - some people are hard to please
or the best one...
Sold a coin on ebay, the buyer paid by sending me coins? - edit : Spoke to ebay, after they laughed told me what to do

braddick · February 12, 2009 11:53AM

Hundreds of thousands of auctions running at a time.

Dozens of problems running at a time.

It's the eBay math.

OPA · February 12, 2009 12:28PM

<< Hundreds of thousands of auctions running at a time.

Dozens of problems running at a time.

It's the eBay math. >>

I think it's closer to Millions of auctions running at a time, and I would wager that less than 1/100% have issues.

Loki · February 12, 2009 12:31PM

The main problem with Ebay and their toothless Paypal sidekick is they do not take a stand with protecting good, productive, high-feedback sellers from scam buyers with blatently false disputes and fraudulent chargebacks while seemingly looking the other way when unscrupulous scam sellers cheat buyers with counterfeits, no ships, etc etc. Not to mention all scamming, sleazy buyers now walk on water with the ever-popular "no-neg" buyer feedback. Ever-increasing and expensive ebay/paypal fees ... sellers only being able to accept paypal and forced to endure their fees ... Gee, what's not to hate?

seateddime · February 12, 2009 12:33PM

Barry,

I know why I hate it, the run it like they are they are all powerful, you can not get anyone to talk to you and if you disagree with what they tell you too darn bad.

I think it is the worst customer service of any company. I would rather call my cell phone company than them.

Crooks get away with anything they want and honest people get shafted. I wish yahoo auctions could have stayed around long enough to give them a run but just like every company someone will one day create a better place and I can't wait for the day where people can find it. No more replicas and no more junk.

Just imagine if a Heritage offered an ebay style auction site, ebay's coin listings would drop a great deal. I think too many people are getting ripped off there and it makes me angry. No moral or ethics of any kind and ebay just doesn't care.

As a buyer you can really have fun making power sellers jump thru hoops for fear that a neg feedback or even worse all 1 star ratings will wipe out the 20% discount that month for most sellers who sell under 50 coins a month.

Google "screw ebay" and there are over 2,000,000 results.

braddick · February 12, 2009 12:35PM

<< 

<< Hundreds of thousands of auctions running at a time.

Dozens of problems running at a time.

It's the eBay math. >>

I think it's closer to Millions of auctions running at a time, and I would wager that less than 1/100% have issues. >>

My point exactly. You just used better (read: more accurate) numbers.

jesbroken · February 12, 2009 12:58PM

IMHO, it is hated because it has no competition. People can threaten to leave for whatever the reason, yet there is absolutely no place to go that holds a candle to its customer base. It should drive us, as collectors, back to supporting B&M shops around all of America, not just the large cities. Hopefully, this will occur.
Jim

tightbudget · February 12, 2009 1:12PM

I've become pissed after a few bad experiences, but I still buy the occasional thing.

ldhair · February 12, 2009 1:27PM

Ebay started off as such a cool deal but over the years the fees and the problems just make folks want a better option.

segoja · February 12, 2009 1:29PM

Let me count the ways

numisma · February 12, 2009 2:08PM

They cancelled my six auctions tonight because I forgot to remove the "check/mo" thing in my terms. I only do true auctions. No shilling, $0.01 start, no reserves, great pics, 7 day return, free shipping. Two of my six auctions were featured. They told me that I lost my fees for listing due to the .....GASP.......dreadful violation. They also lost the final value fees. Bunch of C-level low-level college grads work there.

I contacted them tonight and told them that they SUCK! They didn't like that. It was once a great site. They got too big, outsourced the customer service to distant lands, etc.

Tanstaafl · February 12, 2009 2:13PM

I think it's a great option for the little guy to sell some extras or unwanted coins. Describe the coin fairly and take good pictures and you usually get around retail. Sure the vig is 10% to ebay and paypal, but selling through one of the big coin auction houses or to a B&M tends to be a lot more.

I'm a careful buyer and seller and on average I clear enough to buy more coins.

CoinJunkie · February 12, 2009 2:20PM

<< I contacted them tonight and told them that they SUCK! They didn't like that. >>

TwoSides2aCoin · February 12, 2009 2:21PM

I don't hate eBay, but those

Beanie Babies make me want to puke.

pheh · February 12, 2009 2:24PM

Change is fine, and even encouraged for growth in just about any business environment. However, constant change is by nature, chaotic.

In a chaotic environment new workers cannot become adjusted and tend to quickly become disenchanted by the constant grumbling of the veterans. And, though they grumble a lot, the veterans tend to stick around longer because they have memories of what once was and what could have been.

In a truly chaotic environment wherein the workers suggestions and hard work gets ignored, either due to the chaos itself or gross mismanagement, these veterans tend to go one of two ways. They either sit and quietly stew, being less and less productive with each passing week, or, they complain loudly (verging on outright b*tching), getting less and less productive with each passing weak. The latter tend to depart the scene sooner, many times because their personality caused them to react to the chaotic environment in a way that didn't sit well with their coworkers.

This is what eBay has been going through, intensely, for the past year and a half. And, in my opinion, is why "people hate eBay so much". Personally, I don't hate eBay. I feel sorry for it, and its workers (sellers). A lot of *good* has taken place with the eBay microcosm over the past couple of years. But it has all been buried in the chaotic environment... and the hive mentality of "the people" is now to be disgruntled with it.

lkeigwin · February 12, 2009 2:44PM

At times during life you fall in love with something that is just *so* perfect. Soon, you become comfortable with it, even dependent. And then at some point, you feel it needs to be different to meet you needs. But it can't, or won't, be different. That's when dislike or resentment sets in.

I think I'm talking about ebay. Or maybe it's about relationships. Whatever. That's why people separate. From ebay or other things.
Lance.

MikeInFL · February 12, 2009 2:54PM

<< Why do people hate Ebay so much? >>

People hate just about anything, but my sense of the hate directed towards Ebay is because of corporate greed.

fc · February 12, 2009 2:57PM

<< Ebay started off as such a cool deal but over the years the fees and the problems just make folks want a better option. >>

i agree. to me they have gotten away from their humble beginnings
and this is not what made them popular. buy it nows are a good example
of something that changed them in a very serious way in my mind.
more of those then true auctions in areas i look at.

MikeInFL · February 12, 2009 3:54PM

Ebay should have gotten more efficient as it grew, not less efficient. That's the rub, to me.

Texast · February 12, 2009 4:06PM

I can remember when PayPal was hated by ebay, and they did everything they could to discourage it's use. Then they bought the company and now it is all they want you to use.

I did find out that the seller cannot solicit payment by Check / Money order, but the buyer can, if they do then you can accept that type of payment. The only trouble is how to word the terms to let them know.

Wil2008 · February 12, 2009 4:21PM

Good Evening.

I have had nothing but great experiences with eBay. I am just a buyer, not a seller.

From what I understand, the sellers have different issues.

I buy from basically a few sellers, and have had great transactions, with great coins.

Pretty happy with eBay.

Wil

Elcontador · February 12, 2009 4:40PM

I don't hate it. I ignore it. It is not worth my time to look for coins that interest me on E-Bay because there are too few of them. I also do not do business with people I don't know unless someone I trust--and there aren't many of those people--recommends specific individual(s). I do not buy coins sight unseen; that's exactly what you do when you buy a coin based on an image. You have a return privilege? Good. While it minimizes your risk, it's still a hassle to go to the post office, UPS, etc. etc.

Why do people hate Ebay so much?

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