Why ?
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It happened more than once.
My checks/MOs were cleared by sellers on Ebay but they did not give me a feedback.
They waited until I received the coin, left a positive feedback from them, and by then, they left one for me.
Isn't it supposed to be: When you clear the fund, you automatically leave a feedback for the buyer because he has done his part ?
And when the buyer receive your coin, he likes it, he keeps it and he will in turn leave you a feedback of his.
But more than once, I have to remind the sellers to leave a feedback for me. It is ridiculous to have to ask for it.
My checks/MOs were cleared by sellers on Ebay but they did not give me a feedback.
They waited until I received the coin, left a positive feedback from them, and by then, they left one for me.
Isn't it supposed to be: When you clear the fund, you automatically leave a feedback for the buyer because he has done his part ?
And when the buyer receive your coin, he likes it, he keeps it and he will in turn leave you a feedback of his.
But more than once, I have to remind the sellers to leave a feedback for me. It is ridiculous to have to ask for it.
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Comments
Why? Because some buyers have been known to leave needless negative feedback when the problem could have been easily corrected with some communication.
Some sellers want to reserve the right to answer needless negative feedback with some negative feedback of their own.
Asking for feedback from either side is, in my opinion,
This being said, I switched to giving positive feedback to buyers at the point in time that I ship the product. I have had almost no problems except for one neutral where the buyer felt that the spots on the coins were not well represented in the photos I provided. I disagree, but will probably use stronger language and might even juice my photos to make them look worse than reality in the future for numbskulls like that. I would have refused to leave feedback in this situation...instead, I gave a positive on shipment.
Russ, NCNE
<< <i>Some sellers want to reserve the right to answer needless negative feedback with some negative feedback of their own. >>
Not for much longer.
Russ, NCNE
Isn't it supposed to be: When you clear the fund, you automatically leave a feedback for the buyer because he has done his part ?
NO, the buyer has done his part when he communicates to the seller he is satisfied.
He can communicate in a number of ways, one being feedback, email or possibly even a phone call.
Many sellers have been burned by buyers and thus feedback is now given AFTER the buyer communicates the deal is OK.
Steve
<< <i>Feedback is voluntary, and it is up to each buyer and seller to decide for themselves how they approach it. As a buyer, I don't give a crap if I ever get feedback from a seller. It has zero impact on my ability to buy.
Russ, NCNE >>
It would if a lot of sellers label you as a 'deadbeat' or worse a 'trouble maker'
<< <i>Many sellers have been burned by buyers and thus feedback is now given AFTER the buyer communicates the deal is OK. >>
Not all sellers approach it that way. I generally leave feedback for my buyers as soon as I have good funds. Always have. I make some common sense exceptions, but the vast majority get it as soon as their item ships.
Russ, NCNE
<< <i><< Feedback is voluntary, and it is up to each buyer and seller to decide for themselves how they approach it. As a buyer, I don't give a crap if I ever get feedback from a seller. It has zero impact on my ability to buy.
Russ, NCNE >>
It would if a lot of sellers label you as a 'deadbeat' or worse a 'trouble maker' >>
No it wouldn't. I snipe.
Russ, NCNE
<< <i>Why do some buyers not leave feedback when the sellers have already left feedback? >>
About 20% of the buyers out there are lazy in this regard. It's too bad eBay doesn't alter their policies to help with this problem.
I do not leave feedback until I know the recipient is in possession of the article that was purchased on ebay. It's a positive I reserve for them. Period. He or she has already paid. I just like to know via correspondence that they've received it. If they want to return it, they can. No questions asked. If their choice is to use the feedback system to leave a negative for a reason that could have been resolved through communication then I would hope they might use the same system to enlighten me of any problems prior to using that part of the ebay system. The deal is with me, not ebay. Right ?
Oh, and vice versa. When I get the item I purchase, I leave a positive feedback or notify seller of any issue I might have.
There's my diary on feedback... one more time.
Joe
``https://ebay.us/m/KxolR5
<< <i>
<< <i>Why do some buyers not leave feedback when the sellers have already left feedback? >>
About 20% of the buyers out there are lazy in this regard. It's too bad eBay doesn't alter their policies to help with this problem. >>
Too busy buying? Some buyers may not realize the importance of feedback to sellers since feedback isn't nearly as important for buyers and most people don't ever leave feedback for other stores, either B&M or online.
<< <i>Here is the deal. I sell a nice solid AU SLQ on ebay. The buyer pays via paypal, and then I leave him a positive. A week later, the buyer contacts me indicating he wants a refund. I say, fine, ship the coin back and i'll take care of it. He sends me an XF coin in return (same date, MM) but a COMPLETELY DIFFERENT coin! >>
Has this ever happened to you, or anyone on this board, or is this a hypothetical?
(Not trying to be challenging, but just curious as to how many folks have real data points on this)
<< <i>Let me know if you feel I am holding you hostage for the widgets
I do not leave feedback until I know the recipient is in possession of the article that was purchased on ebay. It's a positive I reserve for them. Period. He or she has already paid. I just like to know via correspondence that they've received it. If they want to return it, they can. No questions asked. If their choice is to use the feedback system to leave a negative for a reason that could have been resolved through communication then I would hope they might use the same system to enlighten me of any problems prior to using that part of the ebay system. The deal is with me, not ebay. Right ?
Oh, and vice versa. When I get the item I purchase, I leave a positive feedback or notify seller of any issue I might have.
There's my diary on feedback... one more time.
Joe >>
I could not have stated it better. Russ's method is also very valid as well in that a buyer's feedback is neither here nor there with regard to "buying". Get a bad wrap buying and you just scrap that id and open a new one.
It's a little more difficult for seller's though as bad feedback could possibly prevent future buyers and then all those listing fee's are for nothing!
The name is LEE!
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<< <i>Here is the deal. I sell a nice solid AU SLQ on ebay. The buyer pays via paypal, and then I leave him a positive. A week later, the buyer contacts me indicating he wants a refund. I say, fine, ship the coin back and i'll take care of it. He sends me an XF coin in return (same date, MM) but a COMPLETELY DIFFERENT coin! >>
Has this ever happened to you, or anyone on this board, or is this a hypothetical?
(Not trying to be challenging, but just curious as to how many folks have real data points on this) >>
I'm also curious how many sellers have ad to deal with this.
<< <i>Here is the deal. I sell a nice solid AU SLQ on ebay. The buyer pays via paypal, and then I leave him a positive. A week later, the buyer contacts me indicating he wants a refund. I say, fine, ship the coin back and i'll take care of it. He sends me an XF coin in return (same date, MM) but a COMPLETELY DIFFERENT coin! >>
Does this happen to you a lot? Because in thousands of transactions it's never happened to me. Not even a single time.
Russ, NCNE
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<< <i>Here is the deal. I sell a nice solid AU SLQ on ebay. The buyer pays via paypal, and then I leave him a positive. A week later, the buyer contacts me indicating he wants a refund. I say, fine, ship the coin back and i'll take care of it. He sends me an XF coin in return (same date, MM) but a COMPLETELY DIFFERENT coin! >>
Does this happen to you a lot? Because in thousands of transactions it's never happened to me. Not even a single time.
Russ, NCNE >>
All it takes is one sour deal to ruin the experience. Im not a full time ebay seller like you Russ, I have perhaps 200 or so sales in over 3 years. But I wont allow any shenanigans to happen, thats why as a buyer, I leave feedback when I have the item in hand, and im satisfied, and as a seller, I leave feedback when the buyer indicates he is happy.
Cheers, RickO
How many of your sales have ended with returns? This, too, helps with assessing the depth of the problem...just knowing how many sales you had doesn't really give me insight into the frequency of fraudulent returns...
I had returned 1 coin after all these years of buying on Ebay. When I returned that single coin, I asked the seller to subtract his listing fee and final fee out of my refund. As a result, I left him NO feedback and he did not leave me any.
Occasionally, I sold stuffs on Ebay. As soon as I cleared buyer's fund, I always left him/her a positive feedback and never had any problem of any kind.
<< <i>Thanks guys for your opinions.
I had returned 1 coin after all these years of buying on Ebay. When I returned that single coin, I asked the seller to subtract his listing fee and final fee out of my refund. As a result, I left him NO feedback and he did not leave me any.
Occasionally, I sold stuffs on Ebay. As soon as I cleared buyer's fund, I always left him/her a positive feedback and never had any problem of any kind. >>
The seller can just file with eBay and get the fees refunded by eBay for returns.
<< <i>question for Russ, then.
How many of your sales have ended with returns? >>
Less than 10.
<< <i>just knowing how many sales you had doesn't really give me insight into the frequency of fraudulent returns... >>
Of course it does. The more sales one generates, the more likely it becomes that one would encounter a scamster.
Russ, NCNE
<< <i>Isn't it supposed to be: When you clear the fund, you automatically leave a feedback for the buyer because he has done his part ?
NO, the buyer has done his part when he communicates to the seller he is satisfied.
He can communicate in a number of ways, one being feedback, email or possibly even a phone call.
Many sellers have been burned by buyers and thus feedback is now given AFTER the buyer communicates the deal is OK.
Steve >>
I disagree. The seller should leave feedback when good payment is received. The reason is that he has more control. Once the buyer sends the funds, the seller has the money and presumably still has the item. The seller also sets the terms of sale. If the buyer does not receive the item, he is in many cases out both the money and the item, whereas if the buyer does not pay, the seller still has the item. If the buyer does not like the item, he is also in no way guaranteed to a refund.
What if the buyer is legitimately not satisfied? eBay is not an in-person transaction. There may be defects, etc not inherently present in the description. What happens then?
Sellers may be burned by buyers. But in the long run, if people want to stay in business, they will have to succesfully deal with unpleasant people.
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<< <i>
<< <i>Here is the deal. I sell a nice solid AU SLQ on ebay. The buyer pays via paypal, and then I leave him a positive. A week later, the buyer contacts me indicating he wants a refund. I say, fine, ship the coin back and i'll take care of it. He sends me an XF coin in return (same date, MM) but a COMPLETELY DIFFERENT coin! >>
Does this happen to you a lot? Because in thousands of transactions it's never happened to me. Not even a single time.
Russ, NCNE >>
All it takes is one sour deal to ruin the experience. Im not a full time ebay seller like you Russ, I have perhaps 200 or so sales in over 3 years. But I wont allow any shenanigans to happen, thats why as a buyer, I leave feedback when I have the item in hand, and im satisfied, and as a seller, I leave feedback when the buyer indicates he is happy. >>
If sour deals ruin your experience, don't sell.
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<< <i>question for Russ, then.
How many of your sales have ended with returns? >>
Less than 10.
<< <i>just knowing how many sales you had doesn't really give me insight into the frequency of fraudulent returns... >>
Of course it does. The more sales one generates, the more likely it becomes that one would encounter a scamster.
Russ, NCNE >>
Well, I love to split hairs. If you never had a return, then you had no chance for encountering a fraudulent return, which was my specific question.
You provided more information, which is great...and even more insightful.
And it tends to confirm my suspicion that this is an unrealized fear...many sellers state their no-return policy based on the fear of a swapped coin. I have always felt that this is simply an excuse for a no-return policy.
I avoid such listings, as I feel that that is not good business.
Personally, i've had about 700 total transactions, and have encountered two scammers. I was on the buying end of both of those. Two non-paying bidders as well, but those don't really count as a scam as i'm not out anything other than time.
Thanks! Your comments, as always, are greatly appreciated!
(guess my nose is brown after that last comment)
<< <i>Some sellers wait until the buyer receives the item and is happy with it before posting a positive feedback.
Why? Because some buyers have been known to leave needless negative feedback when the problem could have been easily corrected with some communication.
Some sellers want to reserve the right to answer needless negative feedback with some negative feedback of their own. >>
I agree with this. As a seller I do the best I can but some people are never satisfied. I once sold a Sac grade MS66, I forget the year, and I couldn't find it anywhere I looked so I sent the buyer a MS67. Nice upgrade I thought. Well he received the coin and immediately filed an unreceived claim on me and made me refund his money for the MS66 and he kept the MS67.
So, as far as I'm concerned, I'm not finished with the transaction until the buyer is happy so feedback or even an email is what I need and it also let's me know the item was received.
I disagree. The seller should leave feedback when good payment is received.
Geez Mike have you ever agreed with anything Ive said? This does not surprise me.
had I agreed with the OP you would have stated the reverse.
Nice try buddy.
Steve
Too many 'games' can develop if the seller leaves feedback first (before the buyer receives the coin).
When I'm the 'buyer', I also think this is best and I don't expect to receive feedback from my 'seller' until I leave positive feedback first.
"“Those who sacrifice liberty for security/safety deserve neither.“(Benjamin Franklin)
"I only golf on days that end in 'Y'" (DE59)
<< <i>Some sellers just do not leave feedback... I have experienced that on several occasions. I do not ask for it either... it turns up or it doesn't..
Cheers, RickO >>
Same can be said about buyers...I mean you're either happy or you're not...why not spend 30 seconds to either leave positive feedback or contact and ask for a return?
In my opinion, with the coming feedback changes where a seller supposedly cannot leave a negative or even a neutral, it seems to me that the only way to go as a seller is to leave a positive feedback upon shipping the product (after payment). But it remains to be seen how and when that policy is actually implemented.
Also, in my experience, a seller leaving feedback first or last does not seem to do any good for the lazy buyers who do not leave any feedback.
<< <i>Feedback is voluntary, and it is up to each buyer and seller to decide for themselves how they approach it. As a buyer, I don't give a crap if I ever get feedback from a seller. It has zero impact on my ability to buy.
Russ, NCNE >>
I agree with Russ on this one.
I would just add that many sellers have held off leaving feedback first as sort of a hostage thing, basically letting the buyer know indirectly that they have the ability to retaliate a negative for a negative. Of course most sellers will not admit this is the reason. They ussually say something like "We only leave feedback after the buyer leaves feedback, because we do not feel we should leave feedback until the transaction is complete and we know the buyer is happy". There is some merit to that argument, and the subject has been argued to death a lot on this board.
But as Russ pointed out, it will not make much difference soon, when the seller can now longer give out negative or neutral feedback.......That will open another can of worms, but I am not in the mood to get into that now.
<< <i>I disagree. The seller should leave feedback when good payment is received.
Geez Mike have you ever agreed with anything Ive said? This does not surprise me.
had I agreed with the OP you would have stated the reverse.
Nice try buddy.
Steve >>
In which case, is there a requirement for the buyer to be satisfied in order to receive positive feedback?
<< <i>
<< <i>Here is the deal. I sell a nice solid AU SLQ on ebay. The buyer pays via paypal, and then I leave him a positive. A week later, the buyer contacts me indicating he wants a refund. I say, fine, ship the coin back and i'll take care of it. He sends me an XF coin in return (same date, MM) but a COMPLETELY DIFFERENT coin! >>
Does this happen to you a lot? Because in thousands of transactions it's never happened to me. Not even a single time.
Russ, NCNE >>
I am sure it happens on occassion, but has never happenned to me either.
Russ, NCNE
edit: never mind I figured it out. The only dent so far is in the shipping cost. Apparently some one thought my free shipping was to expensive. Oh well, we can't please everyone. LOL
<< <i>
<< <i>
<< <i>
<< <i>Here is the deal. I sell a nice solid AU SLQ on ebay. The buyer pays via paypal, and then I leave him a positive. A week later, the buyer contacts me indicating he wants a refund. I say, fine, ship the coin back and i'll take care of it. He sends me an XF coin in return (same date, MM) but a COMPLETELY DIFFERENT coin! >>
Does this happen to you a lot? Because in thousands of transactions it's never happened to me. Not even a single time.
Russ, NCNE >>
All it takes is one sour deal to ruin the experience. Im not a full time ebay seller like you Russ, I have perhaps 200 or so sales in over 3 years. But I wont allow any shenanigans to happen, thats why as a buyer, I leave feedback when I have the item in hand, and im satisfied, and as a seller, I leave feedback when the buyer indicates he is happy. >>
If sour deals ruin your experience, don't sell. >>
I have not had a sour deal so far.
"And it tends to confirm my suspicion that this is an unrealized fear...many sellers state their no-return policy based on the fear of a swapped coin. I have always felt that this is simply an excuse for a no-return policy."
Isnt that sort of like saying that since I have been driving a car for the past 15 years, and have never been in a single accident, maybe I shouldnt worry about using my seatbelt? Afterall, seems that in 15 years of no accidents, maybe its an "unrealized fear".
<< <i>I am sure this is a stupid question, but what are "DSR's"? >>
Detailed Seller Ratings, or "stars". Yours are at 5, 5, 5, 4.9.
Russ, NCNE
I won't bid on (most) auctions that have a no return policy. I don't really care so much about the excuse for the no return policy. If the item is a low value item, my attitude is different. But once we go over $50...I want to see a return policy.
Just like I don't really care about the frequency of car accidents...I put my belt on every time and don't worry about it. It is a safe practice to put that belt on every time, just as it is a safe practice to avoid any auction for a high dollar item with a no return policy.
It's an arguable point either way. Some sellers will feel that the risks of getting scammed are too high to tolerate. And other sellers will feel that not having a return policy will end up making their potential buyer pool smaller, resulting in a lower hammer price. You have to do what you think is right.
<< <i>I'm just saying that the fear of this issue appears to be higher than the reality. >>
It is. In fact, it is way overblown.
Russ, NCNE
Soon this argument won't even be an issue, when the new feedback policy rolls out.
<< <i>
<< <i>I'm just saying that the fear of this issue appears to be higher than the reality. >>
It is. In fact, it is way overblown.
Russ, NCNE >>
As are most fears in society, and in human nature in general. I can name 100 completely overblown fears that humans in general have. Yet it doesnt stop them from taking the precautions to lower their risks. Give me a single reason why a buyer would need an immediate positive feedback in the context of "safety" sake. The absolute worst that could happen is that the seller forgets to leave the buyer one later. And as you pointed out yourself Russ, a buyer's feedback rating is of significantly less consequence than a seller's.
+1
In which case, is there a requirement for the buyer to be satisfied in order to receive positive feedback?
No, just a 'positive' experience will do.
Steve