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What good is a Mint Subscription?
lope208
Posts: 1,960 ✭
I decided last year I'd sign up for the subscription programs just in case I ever forgot about an upcoming item. Sure enough, I see the 2008 Presidential Proof sets on sale today online. I have a subscription for 3 of these and yet there's no order history in my account for this. Also, I never received the email "a few weeks" prior to the items shipping.
I didn't get an email for my last subscription either, although the address is correct and I get all the other emails.
Anyone else having trouble with their subscriptions?
I'm sure if I order 3 of them today, I'll get an email tomorrow showing they shipped 6 units
Edited to add:
I'm sure all their problems with the website haven't helped the process.
I didn't get an email for my last subscription either, although the address is correct and I get all the other emails.
Anyone else having trouble with their subscriptions?
I'm sure if I order 3 of them today, I'll get an email tomorrow showing they shipped 6 units
Edited to add:
I'm sure all their problems with the website haven't helped the process.
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commoncents123, JrGMan2004, Coll3ctor (2), Dabigkahuna, BAJJERFAN, Boom, GRANDAM, newsman, cohodk, kklambo, seateddime, ajia, mirabela, Weather11am, keepdachange, gsa1fan, cone10
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and yes, it may be the new website...and thanks for the reminder to check them again!
I suppose I'll give it a couple days to process and if still no email I'll call them.
commoncents123, JrGMan2004, Coll3ctor (2), Dabigkahuna, BAJJERFAN, Boom, GRANDAM, newsman, cohodk, kklambo, seateddime, ajia, mirabela, Weather11am, keepdachange, gsa1fan, cone10
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Guess what?! About 10 days later I received my set of 5 Silver Eagles. Then 2 days later, I received another set of 5 Silver Eagles, which was from my subscription! No big deal for me, so I just kept them. However, I wasn't impressed with the US Mint.
I thought that one began in 2008 too! Oh well, I kept those too.
commoncents123, JrGMan2004, Coll3ctor (2), Dabigkahuna, BAJJERFAN, Boom, GRANDAM, newsman, cohodk, kklambo, seateddime, ajia, mirabela, Weather11am, keepdachange, gsa1fan, cone10
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Last year, I had subscriptions for many upcoming releases. Just prior to the first release for any of the items I had on subscription, the mint lost all subscriptions on my account (and I assume all others as well as there was a lot of grumbling around here).
Then, just when I had accepted that subscriptions were gone, and I ordered some coins from the mint website, they found all their lost subscription data and I ended up with double the number of coins.
I then went into the subscription settings for my account and removed all the upcoming subscriptions. Low and behold, they still shipped to me those coins that I had on subscription even though they had been cancelled weeks ahead of the coins release.
What a fuddernutted feature!
<< <i>come to think of it (after checking mine) ...i may have the same problem with my prezzy proof sets, you have. >>
I just called CS and she checked and said I do not need to place another order, they will be shipped to me. However, should couldn't tell me when. Just said it should show up in order history when they process it.
I'm thinking these subscriptions are a bigger hassle than they're worth.
commoncents123, JrGMan2004, Coll3ctor (2), Dabigkahuna, BAJJERFAN, Boom, GRANDAM, newsman, cohodk, kklambo, seateddime, ajia, mirabela, Weather11am, keepdachange, gsa1fan, cone10
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Eric
"Dear United States Mint Customer,
We have reserved inventory for your order of the 2008 United States Mint Presidential $1 Coin Proof Set™. However, due to our transition in service providers, we are unable to provide specific order information at this time. Please be assured your subscription order will ship within one to two weeks. Upon shipment, you will receive a shipping confirmation email notification. "
Case closed...at least they sent out a response!
commoncents123, JrGMan2004, Coll3ctor (2), Dabigkahuna, BAJJERFAN, Boom, GRANDAM, newsman, cohodk, kklambo, seateddime, ajia, mirabela, Weather11am, keepdachange, gsa1fan, cone10
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