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In your opinion, is charging people an extra 3% for paypal wrong?

I'm talking about transactions outside of ebay.

Would you consider charging someone an extra 3% if they wish to pay via paypal wrong? Even when they are given the option of paying by check? Do you consider it just another cost of doing business? Opinions?
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    BECOKABECOKA Posts: 16,961 ✭✭✭
    Cost of doing business. If the customer is nice I would offer a discount by paying with a check. image
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    goose3goose3 Posts: 11,471 ✭✭✭
    nothing wrong with it at all.
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    DieClashDieClash Posts: 3,688 ✭✭✭
    I'm ambivalent. There are some advantages to using paypal. The 3% fee buys some peace-of-mind. I feel a little more protected as both a buyer and a seller using PayPal. As a Seller however, it's just another nagging, nit-picking cost that accumulates with all the other nickel and dime costs from doing business on ebay. However, I guess I'd rather pay for the sense of security than to risk the deadbeat buyer/seller and get screwed.

    Edited: I feel the same way about transactions outside of ebay.
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    OPAOPA Posts: 17,163 ✭✭✭✭✭


    << <i>I'm talking about transactions outside of ebay.

    Would you consider charging someone an extra 3% if they wish to pay via paypal wrong? Even when they are given the option of paying by check? Do you consider it just another cost of doing business? Opinions? >>



    Not at all...some of the auctions that I attended over the years, give you a 3% discount if you pay vial cash or check instead of a credit card.
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
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    I think ebay is disgusting in not allowing a seller to charge an slight fee for using Praypal. if I want to see any kind of a sale taking place on fleabay- I have to have that almighty symbol in order to get those interested in at least making a fair offer foran item- but it SUCKS major time to charge a seller extra % for utilizing this.

    worse than the frigging mafia/syndicate. Maybe sellers should just do it the ol fashioned way- treat ebay like a venue- and not a bidness.
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    smokincoinsmokincoin Posts: 2,636 ✭✭✭
    Just figure it in to the asking price and if they don't use paypal give them the 3% back and then you've got one happy buyer and perhaps a future sale!image
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    << <i>nothing wrong with it at all. >>




    It does not bother me.....but charging the buyer violates your user agreement with paypal.

    Alan
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    dohdoh Posts: 6,457 ✭✭✭
    Maybe offer a discount for not using Paypal. But paying the Paypal juice is the cost of doing business. You get more bids on items (on eBay) if you offer Paypal, so those extra bids counter the Paypal fee and then some. Outside of eBay....well, I guess that's up to the seller, but it would annoy me as a buyer.
    Positive BST transactions with: too many names to list! 36 at last count.
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    direwolf1972direwolf1972 Posts: 2,076 ✭✭✭
    Unless the have changed the rules charging buyers to accept Paypal will get your account suspended. I wouldnt chance it myself since all it takes is one person to complain who has evidence (such as listed on your website).
    I'll see your bunny with a pancake on his head and raise you a Siamese cat with a miniature pumpkin on his head.

    You wouldn't believe how long it took to get him to sit still for this.


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    Depends on your margin. if it is Gold bullion I say it is totally fine. If it is a $200 coin you picked up for a $100 somewhere then you are being cheap.
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    I think we all agree that Paypal stinks. Their practices are borderline criminal in some cases.

    I think it all depends on your relationship with the other party.

    Personally, I don't see anything wrong with charging extra. Many stores give discounts for cash or debit versus credit around here.

    3% can be a hefty chunk of your margin in many cases. Just try to buy bullion with a credit card. B&M stores around here tack on an extra 3% to take a CC on bullion. Checks and cash are fine, CCs are just too costly. That's almost $25 on a single one ounce Gold Eagle.
    "Lenin is certainly right. There is no subtler or more severe means of overturning the existing basis of society(destroy capitalism) than to debauch the currency. The process engages all the hidden forces of economic law on the side of destruction, and it does it in a manner which not one man in a million is able to diagnose."
    John Marnard Keynes, The Economic Consequences of the Peace, 1920, page 235ff
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    BAJJERFANBAJJERFAN Posts: 31,645 ✭✭✭✭✭
    So who values the convenience of PP or CCs more? The buyer or the seller? If the buyer is doing it merely out of convenience then I see nothing wrong with him paying all or part of the cost of that. Why does the seller always have to bear the cost. I'd guess tho that most businesses adjust their asking prices to include any credit card costs. I have no qualms about asking PP users on the BS&T board to cover any PP fees if they wish to pay that way.
    theknowitalltroll;
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>Depends on your margin. if it is Gold bullion I say it is totally fine. If it is a $200 coin you picked up for a $100 somewhere then you are being cheap. >>



    That's exactly the right answer. I price it into the equation for inexpensive coins or coins with a decent margin. But try to pay for gold bullion with paypal. 2.9% is likely more than the total margin on the sale for the seller.

    i hate to think of all the sales that I've made where paypal and ebay made more than I did but there have been many. They never lose money on a transaction either.

    --jerry
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    << <i>In your opinion, is charging people an extra 3% for paypal wrong? >>



    No way. If you're the seller, you have every right to state acceptable payment methods, and if the buyer doesn't like it, they don't have to buy. No one should be mad over having a choice of mailing a check, or paying via paypal +3%.
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>So who values the convenience of PP or CCs more? The buyer or the seller? If the buyer is doing it merely out of convenience then I see nothing wrong with him paying all or part of the cost of that. Why does the seller always have to bear the cost. I'd guess tho that most businesses adjust their asking prices to include any credit card costs. I have no qualms about asking PP users on the BS&T board to cover any PP fees if they wish to pay that way. >>



    The buyer of course. The buyer wants credit card miles and instant payment. The seller, on the other hand, would like his 2.9% and is willing to bend over backwards to make the buyer happy. So sellers are always trying to read the buyer and decide if they prefer convenience or a low price. I often make the decision for them rather than offer them the discount. --jerry
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>

    << <i>In your opinion, is charging people an extra 3% for paypal wrong? >>

    No way. If you're the seller, you have every right to state acceptable payment methods, and if the buyer doesn't like it, they don't have to buy. No one should be mad over having a choice of mailing a check, or paying via paypal +3%. >>



    good point. I can ask to be paid in beer and tequilla if I want...and that sounds good tonight....long week....oh, it's only tuesday....image
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    MillertimeMillertime Posts: 2,048 ✭✭
    As a buyer that 3% bugs me at times while others I'm more than willing to pay it. When I'm dealing with a seller such as LordM I know he's giving me a really good deal and that 3% it costs him is taking a high percentage of the profits so I don't mind paying at all. However, when a seller is making a very nice profit on the coin and wants to nickel and dime me for paypal and s/h then it's irritating.

    Millertime
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    MarkInDavisMarkInDavis Posts: 1,752 ✭✭✭✭
    As long as you disclose what you are doing, you can do anything you want. To make things look nicer, bump prices up 3% and offer a 3% discount for your preferred form of payment.
    image Respectfully, Mark
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>As a buyer that 3% bugs me at times while others I'm more than willing to pay it. When I'm dealing with a seller such as LordM I know he's giving me a really good deal and that 3% it costs him is taking a high percentage of the profits so I don't mind paying at all. However, when a seller is making a very nice profit on the coin and wants to nickel and dime me for paypal and s/h then it's irritating. Millertime >>



    Millertime,
    If I mention the 3% (2.2%) in my case then know that it is a significant part of my margin on that coin. --jerry
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    BochimanBochiman Posts: 25,790 ✭✭✭✭✭
    People get into a nit over everything....

    Sometimes, the buyer benefits (unsure of the seller, pay right away, able to use CC for miles or large purchases, etc).
    Sometimes, the seller benefits (unsure of the buyer, less buyers for larger items if they can't use CC, get their money right away, don't have to drive to the bank to cash a check and wait days, etc).

    If you don't like it, don't use it. If you don't like what happens to your sales, then make the choice.

    Pretty simple if you ask me (and, I don't like seeing all the fees when I sell either....for some of my friends who just sold through me, they lost money due to the fees, but it was still a choice).

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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    Dave99BDave99B Posts: 8,931 ✭✭✭✭✭
    Ron, I'm with you 100% !

    Dave
    Always looking for original, better date VF20-VF35 Barber quarters and halves, and a quality beer.
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    Yes and no. It's right, to an extent. If the seller offers options other than Paypal for the buyer to use (i.e. check, money order, cash, etc.) then it is completely fair to charge the 3%. The buyer can send cash if they don't want to pay Paypal's fees. But, if Paypal is the only option the seller offers, then it is not fair to the buyer to charge an extra 3% because the seller won't take a check or whatever.
    image
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    Coll3ctorColl3ctor Posts: 3,388 ✭✭✭
    I just did a sale on this board for $25.98 and paypal charged me $1.05. So it's more like 4% on smaller dollar amounts image
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>People get into a nit over everything.... Sometimes, the buyer benefits (unsure of the seller, pay right away, able to use CC for miles or large purchases, etc). Sometimes, the seller benefits (unsure of the buyer, less buyers for larger items if they can't use CC, get their money right away, don't have to drive to the bank to cash a check and wait days, etc). If you don't like it, don't use it. If you don't like what happens to your sales, then make the choice. Pretty simple if you ask me (and, I don't like seeing all the fees when I sell either....for some of my friends who just sold through me, they lost money due to the fees, but it was still a choice). >>



    Your "Sometimes the seller benefits is slightly inaccurate and unbalanced. Paypal protects the buyer, not the seller. The "unsure of the buyer" doesn't really make sense. An MO or bank wire makes sense when you're not sure of the buyer.
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    Coll3ctorColl3ctor Posts: 3,388 ✭✭✭
    "An MO or bank wire makes sense when you're not sure of the seller."



    How so image
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    PerryHallPerryHall Posts: 47,618 ✭✭✭✭✭
    I just bought a non-bullion coin from APMEX and paid a retail price. When I charged the coin to my visa card, they ambushed me with a 3% surcharge. I'll think twice before buying from them in the future.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

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    IrishMikeIrishMike Posts: 7,737 ✭✭✭
    Perry contact your credit card issuer, its most likely a violation of their merchant card holder agreement to charge a surcharge. Visa or mastercard as a rule don't allow this. Same for those of you who charge a surcharge on paypal, check to be sure you aren't violating the agreement. I would never purchase an item from anyone who would add a surcharge to an item. If your margin is that thin, I suggest you check your business plan and revise it.

    In these states its against state laws to charge extra for a credit card purchase, Ca. Co. CT. Fl. Ks. Me. Ma. Ny. Ok. and Tx.
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    PerryHallPerryHall Posts: 47,618 ✭✭✭✭✭
    Thanks for the info, Mike. I could understand if it was a bullion purchase with the very tight margins but it was a collector coin at a retail price. I will just avoid APMEX in the future.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

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    BAJJERFANBAJJERFAN Posts: 31,645 ✭✭✭✭✭
    So what did APMEX have to say for themselves?
    theknowitalltroll;
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    I have no problem with a seller covering his costs, and I have no problem with him adding the 3%, after all the shipping is added seperately. Unfortunately, it is best to bury as many costs as possible in the price of the item. Customers get less annoyed that way. But in truth, this guy is just trying to pass the savings on to the customer if he pays without Paypal. The seller should be commended for this, but it will never happen.
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    As a buyer I'll say it depends.

    If I know you or you have a good reputation to protect I'll pay the 3% as a premium for buying from a low risk seller.

    If you're unknown then the 3% should be your cost of doing business because without PayPal I'm not going to buy.
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    Why not give free shipping if they pay by check?
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    rickoricko Posts: 98,724 ✭✭✭✭✭
    If you offer the option, you eat the fee. Otherwise state in your conditions any mitigating factors. For example, 'cash, check or money order preferred, paypal not preferred.' Cheers, RickO
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>"An MO or bank wire makes sense when you're not sure of the seller." How so image >>



    Sorry, I meant buyer. my post is edited.
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    RussRuss Posts: 48,514 ✭✭✭


    << <i>Why not give free shipping if they pay by check? >>



    One of my buyers recently made this suggestion, and it worked out quite nicely since it was a pricey item and the PayPal fee would have been over $18.

    Russ, NCNE
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    TrimeTrime Posts: 1,863 ✭✭✭
    "Not at all...some of the auctions that I attended over the years, give you a 3% discount if you pay vial cash or check instead of a credit card. "

    I have bought hundreds of coins at auction and paid by check for most all transactions.
    I have never received a discount for paying by check. Have i missed something?
    Trime
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    BochimanBochiman Posts: 25,790 ✭✭✭✭✭
    You can offer a price that includes the 3% surcharge and offer a DISCOUNT for other methods. That meets the agreements with CC companies and others.
    The free shipping for "other than paypal" (or echeck) is something I have done a few times.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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    Coins101Coins101 Posts: 2,603 ✭✭✭


    << <i>Perry contact your credit card issuer, its most likely a violation of their merchant card holder agreement to charge a surcharge. Visa or mastercard as a rule don't allow this. Same for those of you who charge a surcharge on paypal, check to be sure you aren't violating the agreement. I would never purchase an item from anyone who would add a surcharge to an item. If your margin is that thin, I suggest you check your business plan and revise it.

    In these states its against state laws to charge extra for a credit card purchase, Ca. Co. CT. Fl. Ks. Me. Ma. Ny. Ok. and Tx. >>



    That is true. You can offer a discount for cash etc but you can not charge a surcharge.
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    blu62vetteblu62vette Posts: 11,968 ✭✭✭✭✭
    I just think when people say they charge more for one type of payment it is not a good selling point. I think having the price higher by a couple bucks emotionally comes over better than adding in the paypal fee. I understand people charging for this but it is a cost of business should they choose to accept paypal. I personally try to split the fees

    http://www.bluccphotos.com" target="new">BluCC Photos Shows for onsite imaging: Nov Baltimore, FUN, Long Beach http://www.facebook.com/bluccphotos" target="new">BluCC on Facebook
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    BAJJERFANBAJJERFAN Posts: 31,645 ✭✭✭✭✭


    << <i>"Not at all...some of the auctions that I attended over the years, give you a 3% discount if you pay vial cash or check instead of a credit card. "

    I have bought hundreds of coins at auction and paid by check for most all transactions.
    I have never received a discount for paying by check. Have i missed something? >>



    No you didn't ask for a discount so you didn't get one. No guarantee you will get it, but it caint hurt to ask.
    theknowitalltroll;
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    IrishMikeIrishMike Posts: 7,737 ✭✭✭
    Wow is the word that comes to mind. In some states and in some cases Visa has fined merchants for offering cash discounts. If as your ebay profile suggests you operate out of NY state you should check out the state laws before you accept anyone's advise here on what is and isn't kosher. Here is an interesting read from NY state. link

    All it takes is for one dillweed to sue you to make you wish you knew the facts beforehand. I've lost count over the years of businesses we financed that had to fight off silly lawsuits or lawsuits brought about by technical violations of some obscure law or regulation. Sometimes common sense isn't enough.
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    People seem to get all bound up about Paypal fees. If you total up the Ebay fees (insertion, photos, final value, etc.),
    you'll see that they can be 2 to 3 times the 3% that Paypal charges. I'm mostly a seller so I bear the fees, but as a
    basic convenience/service charge, 3% is reasonable. The auction fees are where the pain is administered. Heck, a bank
    will charge $2 to withdraw $20 from an ATM, and millions of people accept that 10% hit every day.

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    UncleJoeUncleJoe Posts: 2,552 ✭✭✭
    Heck, a bank will charge $2 to withdraw $20 from an ATM, and millions of people accept that 10% hit every day.

    With all due respect, IMO those people are not too bright. image

    As many have already posted, the procedure is not to add a surcharge but to offer a discount for cash (void where prohibited by law).

    One of the reasons that I use a credit card for just about everything I can is because I get a cash rebate. Now my rebate has to be less than what my bank charges the vendor but I can't remember the last time I saw any business offer a discount for cash. They tried it with gasoline stations some years ago but it was a failure and quickly abandoned.

    If I was offered a discount for cash that was greater than what I get on my credit card, I would pay with cash.

    Joe.
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    I figure it is a cost of doing business.

    I actually prefer to receive paypal since it makes the transactions go much more quickly. No waiting for the check, waiting for the check to clear- keeping track of multiple transactions like this takes time. With paypal, I receive the money, ship the coin.
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    Heck, a bank will charge $2 to withdraw $20 from an ATM, and millions of people accept that 10% hit every day.


    With all due respect, IMO those people are not too bright.



    Good point. But unfortunately it becomes "what the market will bear".

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    IrishMikeIrishMike Posts: 7,737 ✭✭✭


    << <i>

    << <i>In your opinion, is charging people an extra 3% for paypal wrong? >>



    No way. If you're the seller, you have every right to state acceptable payment methods, and if the buyer doesn't like it, they don't have to buy. No one should be mad over having a choice of mailing a check, or paying via paypal +3%. >>



    Great advice are you going to lend him your paypal account when paypal suspends him?
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    BAJJERFANBAJJERFAN Posts: 31,645 ✭✭✭✭✭
    Heck, a bank will charge $2 to withdraw $20 from an ATM, and millions of people accept that 10% hit every day.

    With all due respect, IMO those people are not too bright.


    ..................

    Yep, the same not too bright people who will let a CoinStar machine keep 10% of their change, but would raise Holy Hell if a bank teller gave em only $90 worth of change for a $100 bill.
    theknowitalltroll;
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    pendragon1998pendragon1998 Posts: 2,070 ✭✭✭
    I now think that charging 3% is tacky, particularly on low-dollar coins. I think I might have done it on a few transactions a while back when I first started selling, but I quickly realized it was obnoxious and learned from my mistake not to.

    If you're selling, particularly here, I think that it's best to just have a single asking price on a coin, including your fees and shipping. If anything, you can then offer a discount for purchasing multiple items (because shipping for one item is built into each price) or for paying by check/MO (because PayPal fees are built into your price).

    If your margin is too close on a particular item, just state that the price is firm (e.g., "I'm selling these at my cost, so prices are firm")


    I frequently shy away from sellers when they nickel and dime me with a 3% fee. They come off as cheap, and cheap people aren't usually particularly easy to do business with. Cheap sellers have also been known to skimp on packaging, which can end badly.

    That's my 2c (please add 3% if you're paying for my 2c by paypal).

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    BAJJERFANBAJJERFAN Posts: 31,645 ✭✭✭✭✭


    << <i>Wow is the word that comes to mind. In some states and in some cases Visa has fined merchants for offering cash discounts >>



    If a merchant has CC fees figured into his prices whats wrong with expecting break if I don't use a CC? Why is it that I'm expected to subsidize a CC user? For many things it really doesn't matter much, but for large ticket items it could be a nice little sum.
    theknowitalltroll;
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    tightbudgettightbudget Posts: 7,299 ✭✭✭
    No.

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