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Anyone know how to load a profile picture on the Registry page?

braddickbraddick Posts: 25,192 ✭✭✭✭✭
in PCGS Set Registry Forum

For the life or me, and no matter the size (I made sure it is plenty small enough) and confirming it is a JPEG I can't get the photo to load when I edit my profile page. When I try it looks like it is working for a moment and then it stops and nothing has happened.

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    lermishlermish Posts: 5,044 ✭✭✭✭✭

    Click here

    then

    If that doesn't work...I dunno.

    chopmarkedtradedollars.com

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    braddickbraddick Posts: 25,192 ✭✭✭✭✭

    I've done both methods without success.

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    CatbertCatbert Posts: 8,260 ✭✭✭✭✭

    You mean you're not a peacock? ;):D

    Seated Half Society member #38

    "She comes out of the sun in a silk dress,
    running like a water color in the rain...."
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    CanberraCanberra Posts: 24 ✭

    @braddick said:
    For the life or me, and no matter the size (I made sure it is plenty small enough) and confirming it is a JPEG I can't get the photo to load when I edit my profile page. When I try it looks like it is working for a moment and then it stops and nothing has happened.

    Same for me and I've been trying to update my photo, on and off, for a year.

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    LucrumCentrumLucrumCentrum Posts: 15 ✭

    @braddick said:
    I've done both methods without success.

    it could be the photo you are choosing to load is too large. If it is a raw file, try using the Microsoft snipping tool on top of the photo and then upload that one. it is a lower resolution and might solve the issue.

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    braddickbraddick Posts: 25,192 ✭✭✭✭✭

    @LucrumCentrum said:

    @braddick said:
    I've done both methods without success.

    it could be the photo you are choosing to load is too large. If it is a raw file, try using the Microsoft snipping tool on top of the photo and then upload that one. it is a lower resolution and might solve the issue.

    Thank you.
    The photo I attempted is my avatar. Plenty small enough.

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    LucrumCentrumLucrumCentrum Posts: 15 ✭

    @braddick said:

    @LucrumCentrum said:

    @braddick said:
    I've done both methods without success.

    it could be the photo you are choosing to load is too large. If it is a raw file, try using the Microsoft snipping tool on top of the photo and then upload that one. it is a lower resolution and might solve the issue.

    Thank you.
    The photo I attempted is my avatar. Plenty small enough.

    it is a nice picture.

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    braddickbraddick Posts: 25,192 ✭✭✭✭✭

    @LucrumCentrum said:

    @braddick said:

    @LucrumCentrum said:

    @braddick said:
    I've done both methods without success.

    it could be the photo you are choosing to load is too large. If it is a raw file, try using the Microsoft snipping tool on top of the photo and then upload that one. it is a lower resolution and might solve the issue.

    Thank you.
    The photo I attempted is my avatar. Plenty small enough.

    it is a nice picture.

    Thanks.
    It is actually not a photo of me.

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    CoinTraxCoinTrax Posts: 1 ✭

    I have been having the same problem, off and on for about 4 weeks now. I've snapped, snipped decreased the pixels and resized to 256 x 256 (as suggested on the site), but to no avail. I've tried jpg, png and a few other formats, but the result is always the same. It almost acts like the feature is disabled. Maybe someone from support can look into the issue. I tried calling in, but the wait was never ending...

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    braddickbraddick Posts: 25,192 ✭✭✭✭✭

    @CoinTrax said:
    I have been having the same problem, off and on for about 4 weeks now. I've snapped, snipped decreased the pixels and resized to 256 x 256 (as suggested on the site), but to no avail. I've tried jpg, png and a few other formats, but the result is always the same. It almost acts like the feature is disabled. Maybe someone from support can look into the issue. I tried calling in, but the wait was never ending...

    Two quick thoughts:
    First, and most importantly, I am sorry this is also happening to you. It sounds like you went through all the steps I did without successful results.
    Secondly, and this is a bit more difficult to admit on a public forum, I am glad I am not alone.

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    WAYNEASWAYNEAS Posts: 7,276 ✭✭✭✭✭

    Maybe Hy can help.
    @PCGS_Hy
    He is the go to guy.
    Wayne

    Kennedys are my quest...

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    braddickbraddick Posts: 25,192 ✭✭✭✭✭

    @WAYNEAS said:
    Maybe Hy can help.
    @PCGS_Hy
    He is the go to guy.
    Wayne

    Thanks.

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    PorkshankerPorkshanker Posts: 1 ✭

    I face the same problem.

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    pr5cpr5c Posts: 1 ✭

    After trying every conceivable 'client-side' compatibility approach without success: (different browsers, image size/format, desktop/mobile), I finally found a solution to profile picture uploading!

    • Look for available 'medals' in the set registry app or website.
    • There's a medal called 'Photogenic' under the community category.
    • Upload a profile picture through the medals interface to get points. It worked for me!

    (It's also possible PCGS finally just fixed profile uploads...) 🤔🙂

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