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eBay Authenticity Guarantee Program, now for coins

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    MasonGMasonG Posts: 7,360 ✭✭✭✭✭

    eBay haters: "eBay sucks! They don't do anything about counterfeits!"
    eBay: Enacts a policy to help eliminate counterfeits.
    eBay haters: "eBay sucks! They're doing something about counterfeits!"

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    jmlanzafjmlanzaf Posts: 42,508 ✭✭✭✭✭
    edited August 22, 2026 2:45PM

    @Desert Moon said:
    Er, yes there is, on ebay one has to buy the item first from a seller who listed the item, then it is sent to an alleged authenticator (whomever that could be). So there is a big delay as it is shipped somewhere else and it WILL drive up fees for Sellers and slow down the times the buyer receives the item. And clearly there seems to be a need for this on ebay because there apparently is so much fraud to warrant the program. HA, SB, DLRC, GC, etc., they pre-screen the items and there is not multiple mailings to authenticate after the auction sale. And they have already baked in the cost of the pre-screen. So ebay will ultimately have to bring up prices for coin sales to sellers with this program.

    And if I consign to FeeC, they will send it for slab and/or CAC which will create a delay and increase costs for the consignor and GC.

    Apparently there is so much fraud in the coin market in general, that everyone feels the need to slab everything. And the slabs are so inconsistent that they need to also sticker everything.

    I applaud ebay for trying to create a better buying environment. And I don't mind HA, SB, or FeeC curating their consignments either, which is why i buy/sell with them also.

    You are free to continue your irrational hatred of all things ebay. Even when they are trying to help their buyers feel more secure and weed out fraud.

    Carry on.

    P.S. eBay could increase their fees and still be cheaper than FeeC, HA, etc

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • Options
    U1chicagoU1chicago Posts: 6,965 ✭✭✭✭✭

    @jmlanzaf said:

    @FredS said:

    @PerryHall said:
    They don't grade raw coins. What happens if a coin is determined to be authentic, but it has been cleaned, tooled, repaired, ATed, whizzed, etc and these defects were not included in the description of the coin in the eBay listing? Is the coin returnable even though it has been authenticated by eBay?

    Not to mention, what if the authenticator thinks it does not match the photo? If the color is not quite as bright, because of the lighting? What if I still wanted that coin, in spite of that? Photos do not always tell the whole story, and I am OK with that. I don't want someone else deciding if I want the coin! The whole thing seems silly, and I don't care if it works on cards, I collect COINS, not cards.

    See the FAQs

    https://www.ebay.com/authenticity-guarantee/coins

    The FAQs answer is copied below. I’m still not sure how they will interpret something like a toned Morgan where the photo is enhanced. Maybe it’s still a solid coin and the buyer wants it at the price but will the Authenticator reject it, thus canceling the sale?

    What happens at the authenticator?

    After the authentication facility receives the coin, the authenticator will first perform a multi-point inspection. For raw coins, this involves inspecting the coin and its overall condition to help verify that it is authentic and consistent with the listing description. For graded coins, this involves inspecting the certified holder for signs of tampering and verifying that the holder and label are authentic to the grader. Then they confirm the item is consistent with the listing title, photos, and listing description. Finally, the coin will be packaged with Authenticity Guarantee materials and sent to you.

  • Options
    jmlanzafjmlanzaf Posts: 42,508 ✭✭✭✭✭

    @U1chicago said:

    @jmlanzaf said:

    @FredS said:

    @PerryHall said:
    They don't grade raw coins. What happens if a coin is determined to be authentic, but it has been cleaned, tooled, repaired, ATed, whizzed, etc and these defects were not included in the description of the coin in the eBay listing? Is the coin returnable even though it has been authenticated by eBay?

    Not to mention, what if the authenticator thinks it does not match the photo? If the color is not quite as bright, because of the lighting? What if I still wanted that coin, in spite of that? Photos do not always tell the whole story, and I am OK with that. I don't want someone else deciding if I want the coin! The whole thing seems silly, and I don't care if it works on cards, I collect COINS, not cards.

    See the FAQs

    https://www.ebay.com/authenticity-guarantee/coins

    The FAQs answer is copied below. I’m still not sure how they will interpret something like a toned Morgan where the photo is enhanced. Maybe it’s still a solid coin and the buyer wants it at the price but will the Authenticator reject it, thus canceling the sale?

    What happens at the authenticator?

    After the authentication facility receives the coin, the authenticator will first perform a multi-point inspection. For raw coins, this involves inspecting the coin and its overall condition to help verify that it is authentic and consistent with the listing description. For graded coins, this involves inspecting the certified holder for signs of tampering and verifying that the holder and label are authentic to the grader. Then they confirm the item is consistent with the listing title, photos, and listing description. Finally, the coin will be packaged with Authenticity Guarantee materials and sent to you.

    I'm not sure. We should ask the card guys. They would have the same issue.

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • Options
    U1chicagoU1chicago Posts: 6,965 ✭✭✭✭✭

    @jmlanzaf said:

    @U1chicago said:

    @jmlanzaf said:

    @FredS said:

    @PerryHall said:
    They don't grade raw coins. What happens if a coin is determined to be authentic, but it has been cleaned, tooled, repaired, ATed, whizzed, etc and these defects were not included in the description of the coin in the eBay listing? Is the coin returnable even though it has been authenticated by eBay?

    Not to mention, what if the authenticator thinks it does not match the photo? If the color is not quite as bright, because of the lighting? What if I still wanted that coin, in spite of that? Photos do not always tell the whole story, and I am OK with that. I don't want someone else deciding if I want the coin! The whole thing seems silly, and I don't care if it works on cards, I collect COINS, not cards.

    See the FAQs

    https://www.ebay.com/authenticity-guarantee/coins

    The FAQs answer is copied below. I’m still not sure how they will interpret something like a toned Morgan where the photo is enhanced. Maybe it’s still a solid coin and the buyer wants it at the price but will the Authenticator reject it, thus canceling the sale?

    What happens at the authenticator?

    After the authentication facility receives the coin, the authenticator will first perform a multi-point inspection. For raw coins, this involves inspecting the coin and its overall condition to help verify that it is authentic and consistent with the listing description. For graded coins, this involves inspecting the certified holder for signs of tampering and verifying that the holder and label are authentic to the grader. Then they confirm the item is consistent with the listing title, photos, and listing description. Finally, the coin will be packaged with Authenticity Guarantee materials and sent to you.

    I'm not sure. We should ask the card guys. They would have the same issue.

    I would want to hear from some of the card people who also do coins. However, do cards have something like toning or prooflike surfaces that can be manipulated on a photo? Are we talking about someone exaggerating a hologram or adding color to a card? If so, I wonder how prevalent that is compared to juicing coin photos.

  • Options
    jmlanzafjmlanzaf Posts: 42,508 ✭✭✭✭✭

    @U1chicago said:

    @jmlanzaf said:

    @U1chicago said:

    @jmlanzaf said:

    @FredS said:

    @PerryHall said:
    They don't grade raw coins. What happens if a coin is determined to be authentic, but it has been cleaned, tooled, repaired, ATed, whizzed, etc and these defects were not included in the description of the coin in the eBay listing? Is the coin returnable even though it has been authenticated by eBay?

    Not to mention, what if the authenticator thinks it does not match the photo? If the color is not quite as bright, because of the lighting? What if I still wanted that coin, in spite of that? Photos do not always tell the whole story, and I am OK with that. I don't want someone else deciding if I want the coin! The whole thing seems silly, and I don't care if it works on cards, I collect COINS, not cards.

    See the FAQs

    https://www.ebay.com/authenticity-guarantee/coins

    The FAQs answer is copied below. I’m still not sure how they will interpret something like a toned Morgan where the photo is enhanced. Maybe it’s still a solid coin and the buyer wants it at the price but will the Authenticator reject it, thus canceling the sale?

    What happens at the authenticator?

    After the authentication facility receives the coin, the authenticator will first perform a multi-point inspection. For raw coins, this involves inspecting the coin and its overall condition to help verify that it is authentic and consistent with the listing description. For graded coins, this involves inspecting the certified holder for signs of tampering and verifying that the holder and label are authentic to the grader. Then they confirm the item is consistent with the listing title, photos, and listing description. Finally, the coin will be packaged with Authenticity Guarantee materials and sent to you.

    I'm not sure. We should ask the card guys. They would have the same issue.

    I would want to hear from some of the card people who also do coins. However, do cards have something like toning or prooflike surfaces that can be manipulated on a photo? Are we talking about someone exaggerating a hologram or adding color to a card? If so, I wonder how prevalent that is compared to juicing coin photos.

    Yes. Color of the paper, faded coloring of the image, and glossiness of the card.

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • Options
    DotStoreDotStore Posts: 827 ✭✭✭✭

    @FredS said:
    This is the the part I am not buying. That PCGS will turn the coins around in a day or two? :D

    Current turnaround times: Walkthrough service is a week, ($150 per coin) and Express is a month, ($70 per coin) Even though they are not grading these eBay items, how in the world will they authenticate/get out the door in a day or two? One week to get there, who knows how long PCGS will keep them, and another week back to the buyer. (One month total time would not surprise me at all) I hope I am wrong, but this sure feels like it is going to be a mess.

    From eBay:

    **What is the estimated delivery time for Authenticity Guarantee items?
    **
    The authenticator will inspect the item within one to two business days after receiving it. Once authenticated, it will be shipped directly to the buyer with four-day or less tracked delivery.

    So I replied to this earlier this afternoon, but somehow my post was flagged and it said it would be posted after it was reviewed. I'm not sure what caused it to be flagged for review -- I simply outlined the time it took for my most recent purchase to the time it was Authenticated, and also to when it hit my PSA Vault (I shipped it to the Vault instead of my home).

    Basically, my experience as a Buyer and Seller -- once the item was delivered to the Authenticator, they were able to authenticate it within 2 business days -- and most of the time it was the next business day.

  • Options
    grote15grote15 Posts: 30,196 ✭✭✭✭✭
    edited August 22, 2026 6:21PM

    @U1chicago said:

    @jmlanzaf said:

    @U1chicago said:

    @jmlanzaf said:

    @FredS said:

    @PerryHall said:
    They don't grade raw coins. What happens if a coin is determined to be authentic, but it has been cleaned, tooled, repaired, ATed, whizzed, etc and these defects were not included in the description of the coin in the eBay listing? Is the coin returnable even though it has been authenticated by eBay?

    Not to mention, what if the authenticator thinks it does not match the photo? If the color is not quite as bright, because of the lighting? What if I still wanted that coin, in spite of that? Photos do not always tell the whole story, and I am OK with that. I don't want someone else deciding if I want the coin! The whole thing seems silly, and I don't care if it works on cards, I collect COINS, not cards.

    See the FAQs

    https://www.ebay.com/authenticity-guarantee/coins

    The FAQs answer is copied below. I’m still not sure how they will interpret something like a toned Morgan where the photo is enhanced. Maybe it’s still a solid coin and the buyer wants it at the price but will the Authenticator reject it, thus canceling the sale?

    What happens at the authenticator?

    After the authentication facility receives the coin, the authenticator will first perform a multi-point inspection. For raw coins, this involves inspecting the coin and its overall condition to help verify that it is authentic and consistent with the listing description. For graded coins, this involves inspecting the certified holder for signs of tampering and verifying that the holder and label are authentic to the grader. Then they confirm the item is consistent with the listing title, photos, and listing description. Finally, the coin will be packaged with Authenticity Guarantee materials and sent to you.

    I'm not sure. We should ask the card guys. They would have the same issue.

    I would want to hear from some of the card people who also do coins. However, do cards have something like toning or prooflike surfaces that can be manipulated on a photo? Are we talking about someone exaggerating a hologram or adding color to a card? If so, I wonder how prevalent that is compared to juicing coin photos.

    I would say that coins overall are more nuanced in appearance than cards with greater breakdowns in grading scale (10 point scale vs 70-point scale) and toning being another factor not typically relevant or found with cards. That said, the authenticators are primarily checking to make sure the card is not altered or counterfeit but I have heard of buyers having the option to cancel the sale due to incorrect or inaccurate attributes in the listing with regard to classification of the card so as a seller I would try and ensure that the listing description and the photos reasonably match the item in hand.



    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • Options
    jmlanzafjmlanzaf Posts: 42,508 ✭✭✭✭✭

    @grote15 said:

    @U1chicago said:

    @jmlanzaf said:

    @U1chicago said:

    @jmlanzaf said:

    @FredS said:

    @PerryHall said:
    They don't grade raw coins. What happens if a coin is determined to be authentic, but it has been cleaned, tooled, repaired, ATed, whizzed, etc and these defects were not included in the description of the coin in the eBay listing? Is the coin returnable even though it has been authenticated by eBay?

    Not to mention, what if the authenticator thinks it does not match the photo? If the color is not quite as bright, because of the lighting? What if I still wanted that coin, in spite of that? Photos do not always tell the whole story, and I am OK with that. I don't want someone else deciding if I want the coin! The whole thing seems silly, and I don't care if it works on cards, I collect COINS, not cards.

    See the FAQs

    https://www.ebay.com/authenticity-guarantee/coins

    The FAQs answer is copied below. I’m still not sure how they will interpret something like a toned Morgan where the photo is enhanced. Maybe it’s still a solid coin and the buyer wants it at the price but will the Authenticator reject it, thus canceling the sale?

    What happens at the authenticator?

    After the authentication facility receives the coin, the authenticator will first perform a multi-point inspection. For raw coins, this involves inspecting the coin and its overall condition to help verify that it is authentic and consistent with the listing description. For graded coins, this involves inspecting the certified holder for signs of tampering and verifying that the holder and label are authentic to the grader. Then they confirm the item is consistent with the listing title, photos, and listing description. Finally, the coin will be packaged with Authenticity Guarantee materials and sent to you.

    I'm not sure. We should ask the card guys. They would have the same issue.

    I would want to hear from some of the card people who also do coins. However, do cards have something like toning or prooflike surfaces that can be manipulated on a photo? Are we talking about someone exaggerating a hologram or adding color to a card? If so, I wonder how prevalent that is compared to juicing coin photos.

    I would say that coins overall are more nuanced in appearance than cards with greater breakdowns in grading scale (10 point scale vs 70-point scale) and toning being another factor not typically relevant or found with cards. That said, the authenticators are primarily checking to make sure the card is not altered or counterfeit but I have heard of buyers having the option to cancel the sale due to incorrect or inaccurate attributes in the listing with regard to classification of the card so as a seller I would try and ensure that the listing description and the photos reasonably match the item in hand.

    Which sounds like a good thing...

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • Options
    goldengolden Posts: 10,513 ✭✭✭✭✭

    I sure hope that it works.

  • Options
    MFeldMFeld Posts: 16,987 ✭✭✭✭✭

    @DotStore said:

    @FredS said:
    This is the the part I am not buying. That PCGS will turn the coins around in a day or two? :D

    Current turnaround times: Walkthrough service is a week, ($150 per coin) and Express is a month, ($70 per coin) Even though they are not grading these eBay items, how in the world will they authenticate/get out the door in a day or two? One week to get there, who knows how long PCGS will keep them, and another week back to the buyer. (One month total time would not surprise me at all) I hope I am wrong, but this sure feels like it is going to be a mess.

    From eBay:

    **What is the estimated delivery time for Authenticity Guarantee items?
    **
    The authenticator will inspect the item within one to two business days after receiving it. Once authenticated, it will be shipped directly to the buyer with four-day or less tracked delivery.

    So I replied to this earlier this afternoon, but somehow my post was flagged and it said it would be posted after it was reviewed. I'm not sure what caused it to be flagged for review -- I simply outlined the time it took for my most recent purchase to the time it was Authenticated, and also to when it hit my PSA Vault (I shipped it to the Vault instead of my home).

    Basically, my experience as a Buyer and Seller -- once the item was delivered to the Authenticator, they were able to authenticate it within 2 business days -- and most of the time it was the next business day.

    What you described about your post being flagged is actually a forum glitch. And as far as I know, the post won’t be reviewed or posted.

    Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.

  • Options
    Desert MoonDesert Moon Posts: 6,411 ✭✭✭✭✭
    edited August 22, 2026 7:06PM

    @jmlanzaf said:

    @Desert Moon said:
    Er, yes there is, on ebay one has to buy the item first from a seller who listed the item, then it is sent to an alleged authenticator (whomever that could be). So there is a big delay as it is shipped somewhere else and it WILL drive up fees for Sellers and slow down the times the buyer receives the item. And clearly there seems to be a need for this on ebay because there apparently is so much fraud to warrant the program. HA, SB, DLRC, GC, etc., they pre-screen the items and there is not multiple mailings to authenticate after the auction sale. And they have already baked in the cost of the pre-screen. So ebay will ultimately have to bring up prices for coin sales to sellers with this program.

    And if I consign to FeeC, they will send it for slab and/or CAC which will create a delay and increase costs for the consignor and GC.

    Apparently there is so much fraud in the coin market in general, that everyone feels the need to slab everything. And the slabs are so inconsistent that they need to also sticker everything.

    I applaud ebay for trying to create a better buying environment. And I don't mind HA, SB, or FeeC curating their consignments either, which is why i buy/sell with them also.

    You are free to continue your irrational hatred of all things ebay. Even when they are trying to help their buyers feel more secure and weed out fraud.

    Carry on.

    P.S. eBay could increase their fees and still be cheaper than FeeC, HA, etc

    Some will split hairs to support feepay against all reason. I just looked up feepay fees to refresh my memory. If one owns a feepay store, final value fees are 9% up to $4K. And, one pays for a store subscription monthly, and pays fees on shipping costs, so fees are in reality higher than 9%. And one has to deal with the rules the feepay overlords dole out, and the security issues and risk of selling on feepay. So in reality, there is not much difference for costs of selling on GC vs feepay for many coins, and one does not have the complications of the feepay overlord rules selling on just a about any other venue. And mostly poor quality images vs great photos so on feepay you might have a surprise when the coin arrives.

    So which ever one wants to do, do it, but those who are devout feepay desciples, should realize there are other viable options for selling coins. And, they don't come with a 2nd review of what one sells. Like feepay, which will delay buyers getting their coins and ultimately will raise the costs of sellers, both, are unavoidable and just diminishes the appeal of buying and selling on feepay.

    My online coin store - https://desertmoonnm.com/
  • Options
    U1chicagoU1chicago Posts: 6,965 ✭✭✭✭✭

    @jmlanzaf said:

    @grote15 said:

    @U1chicago said:

    @jmlanzaf said:

    @U1chicago said:

    @jmlanzaf said:

    @FredS said:

    @PerryHall said:
    They don't grade raw coins. What happens if a coin is determined to be authentic, but it has been cleaned, tooled, repaired, ATed, whizzed, etc and these defects were not included in the description of the coin in the eBay listing? Is the coin returnable even though it has been authenticated by eBay?

    Not to mention, what if the authenticator thinks it does not match the photo? If the color is not quite as bright, because of the lighting? What if I still wanted that coin, in spite of that? Photos do not always tell the whole story, and I am OK with that. I don't want someone else deciding if I want the coin! The whole thing seems silly, and I don't care if it works on cards, I collect COINS, not cards.

    See the FAQs

    https://www.ebay.com/authenticity-guarantee/coins

    The FAQs answer is copied below. I’m still not sure how they will interpret something like a toned Morgan where the photo is enhanced. Maybe it’s still a solid coin and the buyer wants it at the price but will the Authenticator reject it, thus canceling the sale?

    What happens at the authenticator?

    After the authentication facility receives the coin, the authenticator will first perform a multi-point inspection. For raw coins, this involves inspecting the coin and its overall condition to help verify that it is authentic and consistent with the listing description. For graded coins, this involves inspecting the certified holder for signs of tampering and verifying that the holder and label are authentic to the grader. Then they confirm the item is consistent with the listing title, photos, and listing description. Finally, the coin will be packaged with Authenticity Guarantee materials and sent to you.

    I'm not sure. We should ask the card guys. They would have the same issue.

    I would want to hear from some of the card people who also do coins. However, do cards have something like toning or prooflike surfaces that can be manipulated on a photo? Are we talking about someone exaggerating a hologram or adding color to a card? If so, I wonder how prevalent that is compared to juicing coin photos.

    I would say that coins overall are more nuanced in appearance than cards with greater breakdowns in grading scale (10 point scale vs 70-point scale) and toning being another factor not typically relevant or found with cards. That said, the authenticators are primarily checking to make sure the card is not altered or counterfeit but I have heard of buyers having the option to cancel the sale due to incorrect or inaccurate attributes in the listing with regard to classification of the card so as a seller I would try and ensure that the listing description and the photos reasonably match the item in hand.

    Which sounds like a good thing...

    I agree that it sounds mostly positive. It might help if the authenticator report was sent to the buyer in the limited cases where it is a toss-up decision and the buyer could make the final call to keep or reject the coin instead of having the authenticator reject it.

  • Options
    jmlanzafjmlanzaf Posts: 42,508 ✭✭✭✭✭
    edited August 23, 2026 1:45AM

    @Desert Moon said:

    @jmlanzaf said:

    @Desert Moon said:
    Er, yes there is, on ebay one has to buy the item first from a seller who listed the item, then it is sent to an alleged authenticator (whomever that could be). So there is a big delay as it is shipped somewhere else and it WILL drive up fees for Sellers and slow down the times the buyer receives the item. And clearly there seems to be a need for this on ebay because there apparently is so much fraud to warrant the program. HA, SB, DLRC, GC, etc., they pre-screen the items and there is not multiple mailings to authenticate after the auction sale. And they have already baked in the cost of the pre-screen. So ebay will ultimately have to bring up prices for coin sales to sellers with this program.

    And if I consign to FeeC, they will send it for slab and/or CAC which will create a delay and increase costs for the consignor and GC.

    Apparently there is so much fraud in the coin market in general, that everyone feels the need to slab everything. And the slabs are so inconsistent that they need to also sticker everything.

    I applaud ebay for trying to create a better buying environment. And I don't mind HA, SB, or FeeC curating their consignments either, which is why i buy/sell with them also.

    You are free to continue your irrational hatred of all things ebay. Even when they are trying to help their buyers feel more secure and weed out fraud.

    Carry on.

    P.S. eBay could increase their fees and still be cheaper than FeeC, HA, etc

    Some will split hairs to support feepay against all reason. I just looked up feepay fees to refresh my memory. If one owns a feepay store, final value fees are 9% up to $4K. And, one pays for a store subscription monthly, and pays fees on shipping costs, so fees are in reality higher than 9%. And one has to deal with the rules the feepay overlords dole out, and the security issues and risk of selling on feepay. So in reality, there is not much difference for costs of selling on GC vs feepay for many coins, and one does not have the complications of the feepay overlord rules selling on just a about any other venue. And mostly poor quality images vs great photos so on feepay you might have a surprise when the coin arrives.

    So which ever one wants to do, do it, but those who are devout feepay desciples, should realize there are other viable options for selling coins. And, they don't come with a 2nd review of what one sells. Like feepay, which will delay buyers getting their coins and ultimately will raise the costs of sellers, both, are unavoidable and just diminishes the appeal of buying and selling on feepay.

    TRS discount is 10%.

    And coins under $1000 are 20+% in fees on FeeC (10 BP and 10 Seller's Premium+ setup fee)

    Yes, there are other options. And for most of the options, the fees are secondary. For example, you want to sell tokens, pay the 30% at SB not the 20% at FeeC.

    I have sold on a private website, on Amazon, on eBay, at Heritage and Stacks, at coin shows, on consignment to a dealer, and wholesale to a dealer network. I'm well aware there are multiple venues and I have not suggested that ANY of them don't work. All I've ever asked is that you be honest about the fees because this all started when you told me you couldn't make your margins on eBay BECAUSE OF THE FEES, but that you sold on FeeC that is never cheaper. But, of course, that was a different thread.

    Thank you for finally be honest about the fees.

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • Options
    DotStoreDotStore Posts: 827 ✭✭✭✭

    I stopped selling coins on eBay a few years ago due to a few buyer shenanigans. I'm excited to watch as this program matures for coins, and I'm looking forward to selling coins again on eBay.

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