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Odd email received about an auction won

Hi Mr. ******
During preparation for shipping we noticed scratches that were not shown in photos.
We are sending the lot for reholder.
Seems odd. Scratches are easily removed if on the holder. Did they mean the holder?
I'm guessing something happened that shouldn't have.
I guess I will see how it plays out.
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Why don,’t you contact and ask them yourself and post a link or picture of item. In any case that was very nice to get it reholdered for you.
What firm was this?
Perhaps the slab was damaged after photos were taken? Not an ideal situation and I think they should have given you the choice of whether to reholder but I appreciate the honesty.
I won a coin a few years ago from a well known (but not HA, SB or GC) auctioneer and the slab arrived badly damaged. I was pretty upset at the nondisclosure.
Very nice of them IMO. And all scratches are NOT easily removed.
would have been nice if they gave you an option ... but still commenable that they took a proactive step. Years ago I had a lot from Heritage back in the days when they put their lot information tag with tape that overlap the rear of the slab. When I pealed off the tape the NGC silver label backing was stripped. Heritage offer to take to have it reslabed by NGC at no cost too me. Nice that they offered but I passed, as I never like sending pieces in the mail if I do not need too.
OMG ... My Mother was Right about Everything!
I wake up with a Good Attitude Every Day. Then … Idiots Happen!
A very nice way to say we got a better offer you’re SOL.
I don’t know whether you were trying to be funny or misunderstood the opening post. But in case it was the latter, the OP indicated that the seller was having the coin reholdered, not that it was being sold to someone else (who’d made a better offer).
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
^
Not everything within the coin dealing side of this hobby is nefarious. Why some tend to go straight there is a bit of a mystery.
peacockcoins
Not sure what's so odd, sounds like the slab is jacked, and they want to make it right. That said they should have consulted with you first before deciding to send it in. Depending on which service you may see it in days or many months. RGDS!
I think the auction company should be commended, and unless the buyer planned on flipping the coin, I see no big deal that the buyer was not given a choice. As noted, without a motive of a quick flip, what’s the big deal about waiting a few weeks or a bit more to get the coin in hand?
Steve
My collecting “Pride & Joy” is my PCGS Registry Dansco 7070 Set:
https://www.pcgs.com/setregistry/type-sets/design-type-sets/complete-dansco-7070-modified-type-set-1796-date/publishedset/213996
Super nice of them, I can see the scratches.

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I thought I'd update on this. I finally received the newly holdered medal yesterday.
I'm not sure that I wouldn't rather have a scratch. Pretty hard to even see the medal in hand.
@Flatwoods What is the primordial ooze trapped inside the holder?
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Good question. Almost looks like air bubbles between layers of plastic
The oversized slabs for these large, thick medals often times severely hinders one’s ability to view the medal within. People that complain about the prongs in NGC holders have nothing on the issues that collectors of these large medals run into when slabbing.
Sometimes the slab is way too thick, making it difficult to get light onto the entire medal’s surfaces. Sometimes the gasket is way too small, totally covering up the design rims and even the design of a medal, in some cases. Both issues are extremely aggravating, in my opinion.
I’m not sure what’s going on with this one. Sometimes PCGS will place the medal between two transparent sheets of plastic within the holder, but I’m not sure that’s what’s going on here.
Crack it out, IMO.
That's the after picture?? How bad was it before
My guess is that trapped air between plastic layers wasn't forced or rolled out prior to slabbing. It should be harmless to the medal, but it certainly hinders viewing.
In honor of the memory of Cpl. Michael E. Thompson
You sure that's not a protective film on the holder? I feel like I've received oversized slabs back from PCGS with a peel-off film.
I waited a while on this one.
Had time to calm down and study on it.
I'm sure PCGS and Stacks will make it right.
I contacted Stacks this morning.
Waiting on a reply. I will update as able.
Yes, I'm sure. When I saw it, I was hoping that was it. It got worse after peeling the film off.
I saw that on a PCGS coin I was shooting at CSNS a couple days ago, and not one in a huge holder. Not sure exactly what it is, but I'm assuming it's some sort of oil on the inside surface of the shell. This is something PCGS needs to address.
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
I thought it was possibly air between the layers of plastic. Not sure if there are even layers but it does have an oily, rainbow sheen.
If that is the case it is definitely an issue.
Ugh, sorry to hear.> @Flatwoods said:
That's too bad. Sorry to hear!
I actually found it a bit humorous that one would try to protect that slab.
i'd want a reholder on that
It's just air. This is common in comic book slabs. Google "Newton rings". It's just an interference effect.
"Newton rings". No oil
FWIW, I've seen the "Newton's Rings" effect on pure Mylar currency sleeves and similar holders. It sure looks like an oil slick but it is not that, at least in situations involving inert plastics.
Wow, no bueno.
EAC 6024