Coinfacts not loading for anyone else?

No issues here on my desk top

The population report, auction results information and the retail price block is now hit and miss. Sometimes it comes up; sometimes it doesn’t. I have had this happen on both my desktop and my iPad. I am glad to hear that I am not the only one.

The last week has been worse than previous with access to the information.

It seems about 50/50 whether it will load for me any time I give it a try.

@PeakRarities On the phone App have you tried switching between WiFi and the phone mobile mobile data? Not sure but this might go through a different route (cloudfare...) and see if any difference.

On desktop, some days/times it works better than others. Always when I just need to glance at the prices real quick it seems.

It's amazing how they've allowed their website to just degrade to this point. At this rate the website will be unusable in a few months. To add insult to injury, they focus on redoing the one page that worked just fine.

I don't know anything about the PCGS IT infrastructure of course but I know enough about website platforms and development that restoring all of the functionality that doesn't work should not be a huge endeavor taking weeks and months and tens of thousands of dollars to fix. We don't want new user interfaces, we just want what used to work to work reliably. It shouldn't be that hard.

@Swampboy said:
Takes a bit longer to load for me but it's a minor inconvenience Android/pc. I'm glad it loads!

Kind of what I normally see (laptop and safari). Just tried the phone App and it is working very fast right now (both WiFi or mobile data). Including loading the other images, almost as quickly as I slide down to them. Then tried the laptop and while a little slower it was working well. If I find the laptop running a little slow or not loading an auction/price/pop table, then will try to check App and see if anything is different / better there.

Same experience, it works fine until you click on a specific date/mint and then forever stuck loading.

How fast is your internet? What is your download speed?

dang internets!

For me Coinfacts page actually loads pretty quick, it's the pricing grid (and sometimes the pictures) that gets hung (for me), This data probably comes from a separate database hosted on a different server, so there is a problem with that server or the query.

Yep, same problem here. Sometimes the pricing data won't load, sometimes it will. Same goes with cert verification. I would gladly pay a monthly subscription fee if they can get it working on a consistent basis.

" Pricing and population grids, “more pictures”, and very often cert verification pages….you know, all of the pertinent information that’s necessary if one were trying to ascertain value."

I've had some luck with a page refresh to clean that up.

@Rc5280 said:
" Pricing and population grids, “more pictures”, and very often cert verification pages….you know, all of the pertinent information that’s necessary if one were trying to ascertain value."

I've had some luck with a page refresh to clean that up.

Refreshing doesn't help. Please trust @PeakRarities and I. The problem is not on our end. There's no way they don't know about these issues. It's all along the same lines of the "Oops Errors Happen" error page you intermittently get when you finalize a submission or add coins to your registry inventory or make updates to your sets. Or the way the digital album doesn't completely populate or populate properly. Some of these problems have been going on for years. And yet they're big concern and celebration is that they added a pop-up dialog to enter coins for a submission.

Same issues as others have already said.

@PeakRarities said:

@davewesen said:
How fast is your internet? What is your download speed?

Judging by the amount of comments with similar experience, I think it’s safe to say that the problem is not the connection on my end. I have very fast internet service.

That is VERY fast.

I have 'periodically' gotten the turning circle in the middle of the page without everything but the important part in the middle with grades, values and populations. The top of the page says it is done and I reload and sometimes it gets there. I wonder if part of the issue is all the advertisements and our computers getting checked for ketstrokes and pages viewed?

Not working with my firefox web browser but working with Microsoft Edge (or what ever they call it now)