PCGS Submission Question

M4Madness · August 19, 2023 3:40PM

My interpretation of their instructions is that if you send multiple coins in but they have different services performed, that they will be mailed back separately. Is this correct? If so, that could get rather expensive. Lol!

I plan to send some coins in sometime this Fall. My three classes will be: raw coin grading, crossover, and reholder old PCGS slab. Values of the coins will also be in different levels, with at least one being valued over $3K.

1madman · August 19, 2023 3:47PM

Correct, mailed back to you separately

joeykoins · August 19, 2023 4:13PM

Depends on what you are talking about?
Regular grading and variety attributions. Both will arrive together.
Error coins need separate forms. However, I'm pretty sure they still will arrive together?
I think, anyway?

pursuitofliberty · August 19, 2023 4:40PM

Different service levels will come back separately and are supposed to be put on different forms. The packages may even return on the same day (almost had this happen - 24 hours apart). You're still paying twice.

robec · August 19, 2023 4:44PM

Raw grading, crossovers and Reholder requires 3 separate submission forms. Each submission, whether all 3 are sent together or separately, will be shipped separately.

Goldbully · August 19, 2023 4:48PM

Also, label the box with highest tier service under the mailing address when sending multiple submissions.

M4Madness · August 19, 2023 4:58PM

@Goldbully said:
Also, label the box with highest tier service under the mailing address when sending multiple submissions.

Such as "Gold Shield"? Write it across the package below the complete address?

Thanks for the replies, everyone. I'm something like four coins away from my complete set, then I'll be sending off anything not already in a Gold Shield holder with TrueView.

If I become a PCGS member, I'll get grading vouchers. Can those be used towards crossover or reholder submissions?

Goldbully · August 19, 2023 5:08PM

@M4Madness said:

@Goldbully said:
Also, label the box with highest tier service under the mailing address when sending multiple submissions.

Such as "Gold Shield"? Write it across the package below the complete address?

Only put Service Level..... Express, Regular, Modern, Modern Value, etc.

robec · August 19, 2023 5:59PM

@M4Madness said:

@Goldbully said:
Also, label the box with highest tier service under the mailing address when sending multiple submissions.

Such as "Gold Shield"? Write it across the package below the complete address?

Thanks for the replies, everyone. I'm something like four coins away from my complete set, then I'll be sending off anything not already in a Gold Shield holder with TrueView.

If I become a PCGS member, I'll get grading vouchers. Can those be used towards crossover or reholder submissions?

I wouldn’t waste a voucher on Reholder. You will pay shipping no matter what service level you’re using and reholder is the cheapest anyway. Use the voucher for a grading service.

As for crossover I’m not sure, but some one will come up with the correct answer.

MetroD · August 19, 2023 6:11PM

@robec said:

@M4Madness said:

@Goldbully said:
Also, label the box with highest tier service under the mailing address when sending multiple submissions.

Such as "Gold Shield"? Write it across the package below the complete address?

Thanks for the replies, everyone. I'm something like four coins away from my complete set, then I'll be sending off anything not already in a Gold Shield holder with TrueView.

If I become a PCGS member, I'll get grading vouchers. Can those be used towards crossover or reholder submissions?

I wouldn’t waste a voucher on Reholder. You will pay shipping no matter what service level you’re using and reholder is the cheapest anyway. Use the voucher for a grading service.

As for crossover I’m not sure, but some one will come up with the correct answer.

Source: https://www.pcgs.com/faq

M4Madness · August 19, 2023 6:16PM

Thanks again, gentlemen.

BryceM · August 19, 2023 6:21PM

It doesn’t really apply to your question, but allowing combination submissions would save their customers a ton in shipping charges. I imagine their larger submitters like dealers and auction houses typically send large lots for a single type of service. For collectors, it’s common to have a coin or two that require a variety of services.

I get why they do it, but it would be a huge benefit to collectors to reconsider (no pun intended) this policy.

M4Madness · September 16, 2023 5:01PM

To revisit this thread...

As it has panned out, I three crossovers and seven that I'd like to have reholdered from standard to Gold Shield. All are under the $2500 limit, with the exception of one that will be reholdered. So, one submission form for crossovers and one for reholders? Or do I need to add a second reholder form due to the value of that single coin being over $2500 (making three forms)?

ndeagles · September 16, 2023 5:54PM

@M4Madness said:
To revisit this thread...
Or do I need to add a second reholder form due to the value of that single coin being over $2500 (making three forms)?

I reholdered a coin that was above 2500 with a couple others and they just adjusted the fee before charging my card

M4Madness · September 16, 2023 6:31PM

@ndeagles said:

I reholdered a coin that was above 2500 with a couple others and they just adjusted the fee before charging my card

Thank you for the reply. I wondered if it might be as easy as submitting them on the same form and and simply being charged split fees.

davewesen · September 16, 2023 7:21PM

you could always crack them out and send in all of them raw for GoldShield regular grading

spyglassdesign · September 16, 2023 7:27PM

@davewesen said:
you could always crack them out and send in all of them raw for GoldShield regular grading

Because of the chance of lower grades and additional cost...

davewesen · September 17, 2023 8:42AM

@spyglassdesign said:

@davewesen said:
you could always crack them out and send in all of them raw for GoldShield regular grading

Because of the chance of lower grades and additional cost...

There is also the chance of higher grades, but you would lose any stickers.

It would probably depend on how much could be lost with a lower grade versus same/higher. It was already stated they want in PCGS.

logger7 · September 17, 2023 10:00AM

On the right tiers, at least with NGC, the value is only an estimate and since "value" is subject to many market forces, you could put a higher value coin in a lower tier, but may be charged extra if there are outsized results. Just as there are plenty of "details" grades that are unexpected where they don't refund you anything even if they are on a high tier.

jt88 · September 17, 2023 4:45PM

At least you save shipping on your way to PCGS. I do that all the time. I put couple orders in USPS priority large box to save some shipping one way but not both way.

M4Madness · September 19, 2023 4:22PM

Okay, I joined PCGS yesterday and the welcome email arrived immediately. It stated that my four vouchers for gold membership would be emailed to me, but nothing further arrived.

If I check my account on the PCGS app, it says I have unredeemed vouchers. Clicking on that shows a single voucher number and a quantity of 4. Is it safe to assume that all four vouchers have the same number?

ndeagles · September 19, 2023 8:15PM

Yes, if you use the online submission to, check the box to use vouchers and it will apply them on the form you print and include with the submission. I try to make less but bigger submissions rather than a bunch of smaller ones since it saves on overhead costs. I haven't use vouchers with a paper form so not sure how to do it that way.

Onastone · September 20, 2023 2:29AM

World coins, currency, and US coins all need separate forms and mailings.

1madman · September 20, 2023 3:30AM

I haven’t gotten a paper form for the vouchers the last several years. I believe I now get a email with my voucher number and it’s on my account online, and that same voucher number can be used multiple times if you don’t submit all 4 (or 8) coins at the same time.

lermish · September 20, 2023 7:49AM

@Onastone said:
World coins, currency, and US coins all need separate forms and mailings.

I don't know about currency but World and US coins can be sent in together...although they do require separate forms and will be mailed back separately.

M4Madness · September 20, 2023 8:36AM

Thank you, guys, for the informative posts.

ELVIS1 · September 20, 2023 2:26PM

I asked this question in another thread, and it hasn't been that long but since I am here, I am sending in some coins, A couple accented hair Kennedys and a couple 63 proof DDR dimes, can those be used as voucher submissions?

Onastone · September 20, 2023 3:11PM

@ELVIS1 said:
I asked this question in another thread, and it hasn't been that long but since I am here, I am sending in some coins, A couple accented hair Kennedys and a couple 63 proof DDR dimes, can those be used as voucher submissions?

Yes of course. But remember, if you don't use them, you'll lose them....they do expire.

ELVIS1 · September 20, 2023 3:13PM

@Onastone said:

@ELVIS1 said:
I asked this question in another thread, and it hasn't been that long but since I am here, I am sending in some coins, A couple accented hair Kennedys and a couple 63 proof DDR dimes, can those be used as voucher submissions?

Yes of course. But remember, if you don't use them, you'll lose them....they do expire.

Yea I only have a couple days....

ELVIS1 · September 20, 2023 3:53PM

Stupid ? Do I keep the yellow?

lermish · September 20, 2023 3:58PM

@ELVIS1 said:

@Onastone said:

@ELVIS1 said:
I asked this question in another thread, and it hasn't been that long but since I am here, I am sending in some coins, A couple accented hair Kennedys and a couple 63 proof DDR dimes, can those be used as voucher submissions?

Yes of course. But remember, if you don't use them, you'll lose them....they do expire.

Yea I only have a couple days....

I hate to be the bearer of bad news but you've probably lost them. The vouchers need to be valid when it's time for billing which means when the grading is done, not when the order is received. I would definitely call customer service first thing tomorrow and ask.

I don't know anything about Kennedys or proof dimes but I would also ask them if you need to select variety attribution for those varieties which is probably an extra $20 per coin on top of the voucher or cash if you pay cash.

ELVIS1 · September 20, 2023 4:01PM

Yea I already called.
Will they call me for an increase?
Paying by card.

lermish · September 20, 2023 4:05PM

@ELVIS1 said:
Yea I already called.
Will they call me for an increase?
Paying by card.

No they'll bill you automatically.

ndeagles · September 20, 2023 4:06PM

@lermish said:

@ELVIS1 said:

@Onastone said:

@ELVIS1 said:

I hate to be the bearer of bad news but you've probably lost them. The vouchers need to be valid when it's time for billing which means when the grading is done, not when the order is received. I would definitely call customer service first thing tomorrow and ask.

In my experience this is not true. I sent in a submission in 2022 in March, they were reporting 60 days Turnaround time, my vouchers expired end of month. I emailed customer service and they told me it was based on received date. I asked at the ANA show and they told me the same info there. I got my coins back in June and the vouchers were applied.

ELVIS1 · September 20, 2023 4:32PM

@ndeagles said:

@lermish said:

@ELVIS1 said:

@Onastone said:

@ELVIS1 said:

I hate to be the bearer of bad news but you've probably lost them. The vouchers need to be valid when it's time for billing which means when the grading is done, not when the order is received. I would definitely call customer service first thing tomorrow and ask.

In my experience this is not true. I sent in a submission in 2022 in March, they were reporting 60 days Turnaround time, my vouchers expired end of month. I emailed customer service and they told me it was based on received date. I asked at the ANA show and they told me the same info there. I got my coins back in June and the vouchers were applied.

Thats what they expressed tome as well.

lermish · September 20, 2023 4:39PM

@ELVIS1 said:

@ndeagles said:

@lermish said:

@ELVIS1 said:

@Onastone said:

@ELVIS1 said:

I hate to be the bearer of bad news but you've probably lost them. The vouchers need to be valid when it's time for billing which means when the grading is done, not when the order is received. I would definitely call customer service first thing tomorrow and ask.

In my experience this is not true. I sent in a submission in 2022 in March, they were reporting 60 days Turnaround time, my vouchers expired end of month. I emailed customer service and they told me it was based on received date. I asked at the ANA show and they told me the same info there. I got my coins back in June and the vouchers were applied.

Thats what they expressed tome as well.

I hope that I'm wrong! I've heard many anecdotes that match up with my note above but hopefully that is out of date.

ELVIS1 · September 20, 2023 4:46PM

@lermish said:

@ELVIS1 said:

@ndeagles said:

@lermish said:

@ELVIS1 said:

@Onastone said:

@ELVIS1 said:

I hate to be the bearer of bad news but you've probably lost them. The vouchers need to be valid when it's time for billing which means when the grading is done, not when the order is received. I would definitely call customer service first thing tomorrow and ask.

In my experience this is not true. I sent in a submission in 2022 in March, they were reporting 60 days Turnaround time, my vouchers expired end of month. I emailed customer service and they told me it was based on received date. I asked at the ANA show and they told me the same info there. I got my coins back in June and the vouchers were applied.

Thats what they expressed tome as well.

I hope that I'm wrong! I've heard many anecdotes that match up with my note above but hopefully that is out of date.

I was given an extension in time because I was renewing my Platinum membership and if they went by the amount of days they would Never have had a chance from the get-go. She told me they need to be received within the time frame but maybe PCGS will clarify.

ELVIS1 · September 20, 2023 4:49PM

As an aside they sent a T-shirt and I am just gonna say it's the most comfortable t-shirt i have and I have about 30...

lermish · September 23, 2023 7:06AM

@ELVIS1 said:

@lermish said:

@ELVIS1 said:

@ndeagles said:

@lermish said:

@ELVIS1 said:

@Onastone said:

@ELVIS1 said:

I hate to be the bearer of bad news but you've probably lost them. The vouchers need to be valid when it's time for billing which means when the grading is done, not when the order is received. I would definitely call customer service first thing tomorrow and ask.

In my experience this is not true. I sent in a submission in 2022 in March, they were reporting 60 days Turnaround time, my vouchers expired end of month. I emailed customer service and they told me it was based on received date. I asked at the ANA show and they told me the same info there. I got my coins back in June and the vouchers were applied.

Thats what they expressed tome as well.

I hope that I'm wrong! I've heard many anecdotes that match up with my note above but hopefully that is out of date.

I was given an extension in time because I was renewing my Platinum membership and if they went by the amount of days they would Never have had a chance from the get-go. She told me they need to be received within the time frame but maybe PCGS will clarify.

From another thread...like my info is a couple of years old but worthy of double checking.

@Luxor said:
I too can relate to Pniws20. A few years back during the covid crisis I had not yet used my 8 grading vouchers from my PCGS Platinum membership and my 1 yr membership was coming close to renewal but I unfortunately caught covid and knew I probably wouldn't be using my 8 vouchers by the time my 1 yr membership renewed. I too spoke with a PCGS rep who very clearly advised me that wasn't an issue as long as I renewed my membership I could use the grading vouchers after the 1 yr point. Well as it turned out that was 100% incorrect and my grading vouchers expired worthless. As everyone knows the biggest perk and most valuable aspect of joining is the grading vouchers and I pretty much just lost my $249.00 as a result of getting bad info from their rep. When I spoke to a customer service manager after the fact I was told no way will they honor them after the 1 yr mark regardless of what I was told previously.

ELVIS1 · September 23, 2023 6:21PM

I guess I will find out soon whether they will honor their word or not. I was put on hold while she confirmed my extension and at this point, I have no reason to not have a faith in the system.
I think the plandemic period was an extenuating period especially in Cali.

M4Madness · September 24, 2023 6:36AM

For crossovers, do you put anything in the Cert # box, ie the certification number from the other TPG's slab?

MetroD · September 24, 2023 6:51AM

@M4Madness said:
For crossovers, do you put anything in the Cert # box, ie the certification number from the other TPG's slab?

I have done this (e.g., "NGC ###"). Have also included the grade in the appropriate field. Never had an issue.

M4Madness · September 24, 2023 7:12AM

This submission stuff is a nightmare! Where do I find my PCGS member number? Ugh!

EDIT: I had to get on my laptop to get my account information. When using my phone, I'd get a sidebar that would quickly disappear before I could click anything on it.

PCGS Submission Question

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