Shocking - US Mint site blames you for their errors on order day

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ElmerFusterpuck
ElmerFusterpuck Posts: 4,908 ✭✭✭✭✭
in U.S. Coin Forum

Bad handshake, check your internet, insufficient funds, too much rain where you live...

10-4,
Erik
My registry sets

My Instagram pictures

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  • ricko
    ricko Posts: 98,724 ✭✭✭✭✭
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    I had a couple of glitches... including one that put five in my bag.... Had to go through hoops to get it back to one. Final success.... Happy Dance here.... Cheers, RickO

  • JimTyler
    JimTyler Posts: 4,100 ✭✭✭✭✭
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    Never had a chance

  • YoloBagels
    YoloBagels Posts: 169 ✭✭✭
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    It kept ping ponging me between the payment info and shipping info page. Filled out both pages several times before I could "Place Order"

    When I placed the order it said the page I was looking for was not available, kept doing that until they went out of stock. Have been looking forward to these for years now, hopefully they won't be too bad on the aftermarket.

    My eBay page: https://www.ebay.com/usr/alvareznumismatics

  • Mr_Spud
    Mr_Spud Posts: 7,272 ✭✭✭✭✭
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    Me too, it bumped me when I entered payment info and now it says unavailable. I guess I’m going to pass on purchasing these. Good thing I don’t collect Morgan’s as a series.

    Mr_Spud

  • ElmerFusterpuck
    ElmerFusterpuck Posts: 4,908 ✭✭✭✭✭
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    I got close a few times, but close still meant no luck. Eventually got the "sold out" sign. Congrats to the ones that go through! If nothing else, it means at least there is interest for these items, even if it might only be short term.

    10-4,
    Erik
    My registry sets

    My Instagram pictures
  • WAYNEAS
    WAYNEAS Posts: 7,271 ✭✭✭✭✭
    edited May 24, 2021 10:28AM
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    I went in with the right attitude. I would try to purchase a "CC" coin.
    Got to add it to my cart then went to check out and as stated above, there were two coins in my cart.
    I was in the process of fixing this issue when bing, bang, boom, the sight went down.
    I closed out the website and will try in another day or not.
    Wayne

    Kennedys are my quest...

  • Hyperion
    Hyperion Posts: 7,507 ✭✭✭
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    pretty annoying. was all set at noon, got the right prompts, hung on payment, crashed page, crashed page and No Inventory. sucks. will have to try harder next time, no way in hell am I paying a premium for these when some jackwagon posts 500 through NGC to get a bunch of MS68s

    My Ebay (None)
  • 7Jaguars
    7Jaguars Posts: 8,019 ✭✭✭✭✭
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    I also got more on my order bag than I had wanted but was too scared to monkey with it so got the slightly higher number.

    Love that Milled British (1830-1960)
    Well, just Love coins, period.
  • MrBluster
    MrBluster Posts: 380 ✭✭✭
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    I thought I was buying 3 ended up with 6 CCs I must have did something to increase it to 6. I tried for the O. I thought I missed out by hitting “ bad gateway” roadblock when checking out. Check my email and the mint conferred both my orders. Go figure.

  • derryb
    derryb Posts: 38,608 ✭✭✭✭✭
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    coins aren't worth the time or the premium

    Government is the great fiction through which everybody endeavors to live at the expense of everybody else. - Bastiat

  • bolivarshagnasty
    bolivarshagnasty Posts: 7,359 ✭✭✭✭✭
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    Learned my lesson three fiascos ago.

  • asheland
    asheland Posts: 24,545 ✭✭✭✭✭
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    I don’t even bother anymore.

    My YouTube Channel

  • davewesen
    davewesen Posts: 6,982 ✭✭✭✭✭
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    the 175,000 sold out in 15 minutes?

  • air4mdc
    air4mdc Posts: 956 ✭✭✭✭✭
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    I kept getting a “gateway error”and product not available” at 1210 CST. I sure was hoping to get one of each. Disappointing for sure. I’m happy to hear that several members here we able to secure an order.

  • Oldhoopster
    Oldhoopster Posts: 2,930 ✭✭✭✭✭
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    The Mint's ordering system would work so much better if they didn't have to worry about all those pesky customers. Oh Well. :'(

    (Yeah, I was shut out too)

    Member of the ANA since 1982
  • ricko
    ricko Posts: 98,724 ✭✭✭✭✭
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    Interesting to see that many others had the same issues I encountered. That tells me it was not my computer skills (Not that I even considered that :D;) - been working with computers a couple of decades before the internet was invented). So, it seems the Mint site still needs work. I truly hope their IT department is working on this... or else contact Amazon and request help from their people. Cheers, RickO

  • Lazybones
    Lazybones Posts: 1,632 ✭✭✭✭✭
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    I leave USM crap to the flippers.

    USAF (Ret) The purpose of Bourbon is to make you feel like you should feel WITHOUT Bourbon. Remembering RickO, a brother in arms.

  • MsMorrisine
    MsMorrisine Posts: 40,042 ✭✭✭✭✭
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    IT isn’t working too hard if it has been going on for years

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • yspsales
    yspsales Posts: 2,670 ✭✭✭✭✭
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    I don't bother with the mint...

    If I want one, I will buy the real thing.

    Sad for many though.

    BST: KindaNewish (3/21/21), WQuarterFreddie (3/30/21), Meltdown (4/6/21), DBSTrader2 (5/5/21) AKA- unclemonkey on Blow Out

  • JBN
    JBN Posts: 2,007 ✭✭✭✭✭
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    At 175K per issue, I do not believe these offerings will hold their price. The flippers will make their money, followed by a decline to a slight premium over melt.
    If prices do hold then that is an indicator of a very healthy market - able to absorb 175K of each issue. That is good news for our hobby.
    That said, I'm thinking these 2021 issues will be available for modest money in the near future.

  • MsMorrisine
    MsMorrisine Posts: 40,042 ✭✭✭✭✭
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    People predicted melt on the gold Kennedy

    They still sell over melt

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • MsMorrisine
    MsMorrisine Posts: 40,042 ✭✭✭✭✭
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    All ASE subs are unavailable

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • BryceM
    BryceM Posts: 11,940 ✭✭✭✭✭
    edited May 25, 2021 4:17PM
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    I'm not sure what you guys are buying, but if I need one, I'm sure I'll be able to find one in a couple of years. 2021 Morgans? Peace dollars? Both?

  • Cameonut
    Cameonut Posts: 7,436 ✭✭✭✭✭
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    us mint. Run by incompetents. Bwhahahahaha.

    Set yourself free - dump the us mint and anything else goobermint.

    Stick it in their eye.

    “In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson

    My digital cameo album 1950-64 Cameos - take a look!

  • mpbuck82
    mpbuck82 Posts: 45 ✭✭✭
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    I had the same issues with the mint website. It would not let me log in my account till they were all gone. Very disappointing. I can see why a lot of collectors have given up purchasing from the mint. That is not a good way to encourage new coin collectors.

  • Cameonut
    Cameonut Posts: 7,436 ✭✭✭✭✭
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    @mpbuck82 said:
    I had the same issues with the mint website. It would not let me log in my account till they were all gone. Very disappointing. I can see why a lot of collectors have given up purchasing from the mint. That is not a good way to encourage new coin collectors.

    Consider yourself lucky. The mint doesn't care about you at all. The sooner you buy elsewhere, the more sleep you will get at night. Good luck. (and welcome to the boards).

    “In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson

    My digital cameo album 1950-64 Cameos - take a look!

  • RichieURich
    RichieURich Posts: 8,640 ✭✭✭✭✭
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    After five error messages, I made two decisions: (1) if there was a 6th error, I was done. (2) if so I would not be buying these on the aftermarket. 6th error occurred. I am done with this product.

    When Amazon has a problem with its website, it fixes it. When the Mint has a problem with its website, it issues an apology. Year after year it issues an apology. How many years have we put up with these problems? Problem after problem, year after year. The definition of insanity is trying the same thing and expecting a different result. Well, when I use the Mint website, I try to place a simple order and the website kills it. So I have decided to stop trying to use this website. If the Mint can't fix their website so that will process a simple order, then I am done.

    An authorized PCGS dealer, and a contributor to the Red Book.

  • WAYNEAS
    WAYNEAS Posts: 7,271 ✭✭✭✭✭
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    It seems to me from all the posts on the Mint issue, that your order was doubled so if you ordered one coin your cart loaded two and if you ordered 3, your cart showed 6. Did anybody get the right number into their cart without any issues?
    Wayne

    Kennedys are my quest...

  • MonsterCoinz
    MonsterCoinz Posts: 1,518 ✭✭✭✭✭
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    It's run by the govt so I would say not shocking. The site crashed on me as well.

    www.MonsterCoinz.com | My Toned Showcase

    Check out my iPhone app SlabReader!
  • ndeagles
    ndeagles Posts: 418 ✭✭✭✭✭
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    @WAYNEAS said:
    It seems to me from all the posts on the Mint issue, that your order was doubled so if you ordered one coin your cart loaded two and if you ordered 3, your cart showed 6. Did anybody get the right number into their cart without any issues?
    Wayne

    Mine doubled, the hardest decision of the day was buy double what I intended or adjust and hope I can still check out. I Adjusted, and my order succeeded right as everything sold out, never got a confirmation on the mint page, but I have my emailed order confirmation. I did encounter over 20 errors and was working on 2 browsers until one succeeded.

  • MsMorrisine
    MsMorrisine Posts: 40,042 ✭✭✭✭✭
    edited May 26, 2021 2:46PM
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    100,000 people trying to order.... but 250,000 browsers on attack

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • santinidollar
    santinidollar Posts: 1,056 ✭✭✭✭✭
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    @davewesen said:
    the 175,000 sold out in 15 minutes?

    What sold out was what was left over after the dealers claimed their birthright.

  • cameonut2011
    cameonut2011 Posts: 10,878 ✭✭✭✭✭
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    After the WWII privy mark gold SNAFU, I don’t even bother trying any more.

  • cameonut2011
    cameonut2011 Posts: 10,878 ✭✭✭✭✭
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    @RichieURich said:
    After five error messages, I made two decisions: (1) if there was a 6th error, I was done. (2) if so I would not be buying these on the aftermarket. 6th error occurred. I am done with this product.

    With each new issue and botched roll out, the Mint risks turning away more and more customers.

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