Stacks Auction fees

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stockdude_
stockdude_ Posts: 555 ✭✭✭✭
in U.S. Coin Forum

So I won a coin last night on Stacks for $110. $22 was added for Auction fee. OK as expected. Here is where it degrades. Shipping $50! Wire fee $35? What the heck is that? Am i missing something here? I use GC all the time and the shipping is like $10 at the most. Wire fee? If this is how they do business they wont have my business anymore

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  • jmlanzaf
    jmlanzaf Posts: 43,044 ✭✭✭✭✭
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    @stockdude_ said:
    So I won a coin last night on Stacks for $110. $22 was added for Auction fee. OK as expected. Here is where it degrades. Shipping $50! Wire fee $35? What the heck is that? Am i missing something here? I use GC all the time and the shipping is like $10 at the most. Wire fee? If this is how they do business they wont have my business anymore

    Are you in the US?

    I buy from Stack's all the time. Shipping is usually around $15 and I've never paid a wire fee because I pay either by credit card or electronic check from a linked bank account.

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    New York

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    I didnt pay yet but was planning on using CC. I sent them an email questioning the charges

  • jmlanzaf
    jmlanzaf Posts: 43,044 ✭✭✭✭✭
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    @stockdude_ said:
    I didnt pay yet but was planning on using CC. I sent them an email questioning the charges

    Was it a high priced item? There are different rules if you are above a threshold

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    I said in my post $110

  • 291fifth
    291fifth Posts: 25,218 ✭✭✭✭✭
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    The auction house fees and charges will continue to escalate until potential buyers wake up and just stop bidding. Always ask questions about fees and charges before bidding and not after. Read every word of those long and boring terms of sale and if you don't agree with them ... don't bid.

    All glory is fleeting.
  • keets
    keets Posts: 25,351 ✭✭✭✭✭
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    my latest Stack's invoice included only $11.50 for shipping and Tax. I always use PayPal to settle up unless I make the occasional Personal Check payment and there's never been any other charges.

    Instead of "Knee Jerking" and running away from Stack's you should probably contact them. my hunch is that a mistake was made, either by them or by you. I would only add that Shipping isn't ONLY based on value, it can increase due to size and weight.

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    @keets said:
    my latest Stack's invoice included only $11.50 for shipping and Tax. I always use PayPal to settle up unless I make the occasional Personal Check payment and there's never been any other charges.

    Instead of "Knee Jerking" and running away from Stack's you should probably contact them. my hunch is that a mistake was made, either by them or by you. I would only add that Shipping isn't ONLY based on value, it can increase due to size and weight.

    In my other post i said i sent them an email questioning the charges. Also one coin does not weigh much

  • keets
    keets Posts: 25,351 ✭✭✭✭✭
    edited November 18, 2020 6:30AM
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    well, that adds some clarity, but the Telephone is a better option. also, we aren't the enemy here.

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    @291fifth said:
    The auction house fees and charges will continue to escalate until potential buyers wake up and just stop bidding. Always ask questions about fees and charges before bidding and not after. Read every word of those long and boring terms of sale and if you don't agree with them ... don't bid.

    Since ive already had two responses that state they werent charged these exorbitant fees i doubt the terms of sale would have shown me anything. If these charges stick they will have seen the last of me

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    @keets said:
    well, that adds some clarity, but the Telephone is a better option. also, we aren't the enemy here.

    I didnt mean to come off as confrontational. I appreciate all the responses. I figured id start with email and then call them. Thanks

  • joebb21
    joebb21 Posts: 4,811 ✭✭✭✭✭
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    Stacks has a tare level shipping. If your total was $110 or even up to $200 the shipping cost should be $7
    https://stacksbowers.com/FAQ/default.aspx#shippingandhandeling

    Could the lot be an oversized lot perhaps? did you actually send a wire for a $200 item?

    Im sure there is perhaps a mistake. Just call them

    may the fonz be with you...always...
  • scubafuel
    scubafuel Posts: 2,080 ✭✭✭✭✭
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    If you send them a wire, there is a fee involved. But why would you do that?

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    @joebb21 said:
    Stacks has a tare level shipping. If your total was $110 or even up to $200 the shipping cost should be $7
    https://stacksbowers.com/FAQ/default.aspx#shippingandhandeling

    Could the lot be an oversized lot perhaps? did you actually send a wire for a $200 item?

    Im sure there is perhaps a mistake. Just call them

    Like i posted its one coin nothing oversized. Ill call if they dont respond to my email.

  • jmlanzaf
    jmlanzaf Posts: 43,044 ✭✭✭✭✭
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    @stockdude_ said:
    I said in my post $110

    sorry, I forgot between my 1st and second post.

    That is highly unusual.

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    @scubafuel said:
    If you send them a wire, there is a fee involved. But why would you do that?

    If have no intentions of wiring anything. I will pay by CC

  • coinbuf
    coinbuf Posts: 12,564 ✭✭✭✭✭
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    Sounds like a simple accounting mistake, I'm sure that you and Stacks will get it all ironed out.

    My Lincoln Registry
    My Collection of Old Holders

    Never a slave to one plastic brand will I ever be.
  • lava
    lava Posts: 3,287 ✭✭✭
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    The OP is the corollary of the phrase “if it sounds too goog to be true, it probably is.” You should have called them. We will all be shocked if this isn’t just a mistake.

    I brake for ear bars.
  • messydesk
    messydesk Posts: 20,813 ✭✭✭✭✭
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    @stockdude_ said:

    @keets said:
    my latest Stack's invoice included only $11.50 for shipping and Tax. I always use PayPal to settle up unless I make the occasional Personal Check payment and there's never been any other charges.

    Instead of "Knee Jerking" and running away from Stack's you should probably contact them. my hunch is that a mistake was made, either by them or by you. I would only add that Shipping isn't ONLY based on value, it can increase due to size and weight.

    In my other post i said i sent them an email questioning the charges. Also one coin does not weigh much

    Was going to ask if you bought a Yap stone.

    John
    Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    I just called them and they are fixing it. For some reason they had me down as outside the US! Thanks everyone for your input!

  • Boosibri
    Boosibri Posts: 12,714 ✭✭✭✭✭
    edited November 18, 2020 10:34AM
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    So much drama

    Latin American Collection

  • jmlanzaf
    jmlanzaf Posts: 43,044 ✭✭✭✭✭
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    @stockdude_ said:
    I just called them and they are fixing it. For some reason they had me down as outside the US! Thanks everyone for your input!

    Called it!

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • jmlanzaf
    jmlanzaf Posts: 43,044 ✭✭✭✭✭
    edited November 18, 2020 10:52AM
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    @Boosibri said:
    So much drama

    LOL. Agreed.

    Pretty common in these here parts. Cue USPS complaint thread #123,456, 789 or eBay complaint thread #234,567,890

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • cardinal
    cardinal Posts: 2,005 ✭✭✭✭✭
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    @joebb21 said:
    Stacks has a tare level shipping. If your total was $110 or even up to $200 the shipping cost should be $7
    https://stacksbowers.com/FAQ/default.aspx#shippingandhandeling

    Could the lot be an oversized lot perhaps? did you actually send a wire for a $200 item?

    This!

  • skier07
    skier07 Posts: 4,833 ✭✭✭✭✭
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    I find in situations like this it’s a lot easier to make a phone call rather than emailing.

  • stockdude_
    stockdude_ Posts: 555 ✭✭✭✭
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    @skier07 said:
    I find in situations like this it’s a lot easier to make a phone call rather than emailing.

    Due to the time difference of 3 hours i figured i would get the email out right away since i couldnt call them so early.

  • jt88
    jt88 Posts: 3,564 ✭✭✭✭✭
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    That must be a mistake on the shipping. I don't know about the wire fee because I never use that option. I always pay with card or check. SB shipping is reasonable. I bought from them all the time

  • jt88
    jt88 Posts: 3,564 ✭✭✭✭✭
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    My most recent purchase (last month) amount was $6,413 and the shipping is $40.

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