@MsMorrisine said:
If gold CAC is listed, then gold CAC needs to be sent
With a behemoth like APMEX a negative would be a good way to get their attention
A better way to get their attention would be to start a thread in a very popular coin forum warning other coin collectors about their bait and switch selling practices.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
@MsMorrisine said:
If gold CAC is listed, then gold CAC needs to be sent
With a behemoth like APMEX a negative would be a good way to get their attention
A better way to get their attention would be to start a thread in a very popular coin forum warning other coin collectors about their bait and switch selling practices.
As I recall this is not the first one. A few months back there was one and they actually posted to it. It was good of them to do that, but I guess the lesson was not learned.
Do they not have the coin pictured in stock? This is from their description, which indicates the coin pictured should definitely be the one you should receive:
Brilliant mirrored surfaces contrast slightly with devices. Gold CAC sticker denotes a coin that could easily receive a green sticker at the next higher grade level.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
@grote15 said:
Do they not have the coin pictured in stock? This is from their description, which indicates the coin pictured should definitely be the one you should receive:
Brilliant mirrored surfaces contrast slightly with devices. Gold CAC sticker denotes a coin that could easily receive a green sticker at the next higher grade level.
They do not have the coin. I suspect as stated either multiple buyers or someone not understanding the gold cac meant something. The supervisor who called me back had no idea what a cac was. (I am not a fan of cac but obviosuly in this case it means something)
@grote15 said:
This is from their description, which indicates the coin pictured should definitely be the one you should receive:
Gold CAC sticker denotes a coin that could easily receive a green sticker at the next higher grade level.
I don't know much at all about CAC, but is this statement true? I thought gold meant it was high end for the grade indicated, not that it was undergraded by a point....
I understood it to be that CAC established three tiers for a grade - low end (no sticker), middle/solid for the grade (green sticker), and high end for the grade (gold sticker), but I might well be wrong.
@grote15 said:
This is from their description, which indicates the coin pictured should definitely be the one you should receive:
Gold CAC sticker denotes a coin that could easily receive a green sticker at the next higher grade level.
I don't know much at all about CAC, but is this statement true? I thought gold meant it was high end for the grade indicated, not that it was undergraded by a point....
I understood it to be that CAC established three tiers for a grade - low end (no sticker), middle/solid for the grade (green sticker), and high end for the grade (gold sticker), but I might well be wrong.
You would be wrong. Low end no sticker, solid or high end green sticker. High end for at least one full grade gold sticker.
I've had many, many wonderful transactions with Apmex via Ebay. There have even been multiple times where I received a higher grade coin than what was originally purchased. I believe in your case they just made an honest mistake, the coin you purchased should have been exactly what you received. I am sure they will make it right, they ALWAYS do.
The whole worlds off its rocker, buy Gold™.
BOOMIN!™
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
If you look at their problem feedback, though a small percentage it is not atypical:
"A bait-and-switch seller. Don't expect to get what you see. Buyer: s***a ( 1216Red star icon for feedback score in between 1,000 to 4,999) During past month Feedback conversation
Reply by apmex (Mar-14-18 10:41):
We apologize, stock photos used as we have had more than one in stock
1849 $1 Liberty Gold Sm Head Open Wreath w/L MS-62 PCGS (#142549510842) US $807.29 View Item"
Strange, rarely are their "stock" pictures going to show coins with any problems but are their best, unlike what gets shipped. Surely they know such practices cause a lot of unhappy customers?
I suspect once they have sold a specific coin they use the same pictures from their database for the next. I bought a specific graded coin from them and got the coin pictured. Wonder if the next they have forsale will be pictures of the 1 I bought?
@grote15 said:
This is from their description, which indicates the coin pictured should definitely be the one you should receive:
Gold CAC sticker denotes a coin that could easily receive a green sticker at the next higher grade level.
I don't know much at all about CAC, but is this statement true? I thought gold meant it was high end for the grade indicated, not that it was undergraded by a point....
I understood it to be that CAC established three tiers for a grade - low end (no sticker), middle/solid for the grade (green sticker), and high end for the grade (gold sticker), but I might well be wrong.
You would be wrong. Low end no sticker, solid or high end green sticker. High end for at least one full grade gold sticker.
Thx for the clarification. I guess that explains all the fuss over the gold ones.
They pull stock pictures from other ebay auctions and use them ......I tried to buy a proof buffalo that was shown to be in an old green holder with gold cac sticker and they responded to my inquiry that I would NOT receive the coin pictured. As bullion dealers they are excellent.
@CommemDude said:
They pull stock pictures from other ebay auctions and use them ......I tried to buy a proof buffalo that was shown to be in an old green holder with gold cac sticker and they responded to my inquiry that I would NOT receive the coin pictured. As bullion dealers they are excellent.
I know exactly what item you are writing about. I also saw the proof Buffalo in a PCGS OGH with gold CAC sticker and knew from their reputation for non-bullion items that it was a stock image.
@ACop said:
They are getting negged for sure. I have to wait 7 days to neg. Even a 20% discount woudnt cover the grade difference and gold sticker assumed resell value. I already called them and they offered only a return which is a loss of time for me. Bastages.
if Apmex doesn't send coin pictured that is fraud .....file SNAD Eh Ebay ??? No more Apmex
Well its not just the photo. They have CAC in the title as well. Gotta be a mistake. Inadvertent or intentional is another question. The stock photo issue issue has been discussed before, but was yours the first to actually erroneously describe the item itself? Might want to take a look at their feedback.
In addition, if you click on the "See full item description" button the seller lists a description of the specific coin down to the detail of the slab having a chip on the corner. Somebody made a mistake along the way. Sorry to hear about the difficulty.
Numismatist Ordinaire See http://www.doubledimes.com for a free online reference for US twenty-cent pieces
Non-bullion coins - not likely,
One cameo I was interested in (there is no way they had multiples) did not have a reverse pic. I asked for the pic to be posted and they did. Good thing I did - the reverse was not up to par so I passed.
The other coin I was interested got the "generic treatment". When I asked about the reverse pic, I got told they had 5 of them. I passed.
They have a long way to go to earn numismatist's trust and business on collectible non-bullion coins.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
@No Headlights said:
They aren’t coin dealers. They are bullion dealers. When coin collectors buy from bullion dealers they are often disappointed.
True. But they knew enough about coins to post a picture of a Gold Bean coin, didn't they?
Pete
It is clearly bigger than a 1 person operation and fulfillment is not doing as good of job as listing...
Just think if a big auction house started sending similar grade coins rather than the one described and pictured...
@MorganMan94 said:
Worst part about returns at this time on Ebay is you get credited for the bucks, but then your account goes negative after the return and you don't get bonus bucks offers.
Yeah I thought of that too. This was a max bonus bucks buy too. Gonna be -$100 so its a loss of time and bonus bucks.
i only skimmed this thread but is there a chance you can/could have sold the coin for at least more than the actual difference of loss of bucks, even if not the full amount? also it would put the cash into your pocket oppose to the bucks or something like that. i know the theory is right but not my explanation.
.
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
@ACop said:
Not a good week on ebay. Another seller listed himself and the item as "Located in New York Yew York"...turns out coin ships from Poland. It was a high risk purchase as it was now I have to deal with a return to Poland.
This is a sign you should get off eBay before you really get screwed.
In all seriousness, I am sorry to hear about the troubles and I hope they work out.
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
Like many others here I spent several hours browsing how to best use this promotion. Those hours are now wasted. You may not care about you time and money. Must be nice.
@CommemDude said:
They pull stock pictures from other ebay auctions and use them ......I tried to buy a proof buffalo that was shown to be in an old green holder with gold cac sticker and they responded to my inquiry that I would NOT receive the coin pictured. As bullion dealers they are excellent.
I know exactly what item you are writing about. I also saw the proof Buffalo in a PCGS OGH with gold CAC sticker and knew from their reputation for non-bullion items that it was a stock image.
I wonder how they'd feel about getting a stock image of a check? At the very least the auction pic should have stock image written on it.
I have to disagree with you here! Maybe you don't spend enough on ebay but many of us do! Coming in at the end of the quarter you lose the ability to earn the "limited amount of ebay bucks you can for the quarter". Many a quarters I could earn 2 to 3 times the max allowed with the promotions! Heck...when ampex was selling $10 Libs for $39 over spot I wish I couldda earned 5 figures...Heck no limit in ebay bucks as I immediately sold them for what I paid for them and got almost $70 a coin in ebay bucks + my creditcard kickback!
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
Actually, he is out his eBay Bucks. I've been there before. His certificate has been issued, once the refund comes through his eBay Bucks account will be -$100.00 and they will not send any eBay Bucks promos to him until his eBay Bucks account is back to $0.00. In order to do that, he will have to spend $10,000.00 to get back to ZERO.
I would be on the phone with the highest supervisor negotiating something. I would rather get some cash back or some silver eagles or something to compensate the lack of a Gold CAC and then sell the coin they sent to me. Taking the $100.00 hit on the eBay Bucks is the worst situation.
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
Actually, he is out his eBay Bucks. I've been there before. His certificate has been issued, once the refund comes through his eBay Bucks account will be -$100.00 and they will not send any eBay Bucks promos to him until his eBay Bucks account is back to $0.00. In order to do that, he will have to spend $10,000.00 to get back to ZERO.
I would be on the phone with the highest supervisor negotiating something. I would rather get some cash back or some silver eagles or something to compensate the lack of a Gold CAC and then sell the coin they sent to me. Taking the $100.00 hit on the eBay Bucks is the worst situation.
I have bought many $10,000.00+ coins on eBay, without using eBay bucks. They are not important.
To the OP:
If you know someone who knows someone, you can speak with an executive of APMEX. The company has direct ties with eBay. They can make sure nothing happens to your ebucks account.
BUT, I don't know if APMEX will care considering you have whined about your eBay bucks for the last two days.
@CommemDude said:
They pull stock pictures from other ebay auctions and use them ......I tried to buy a proof buffalo that was shown to be in an old green holder with gold cac sticker and they responded to my inquiry that I would NOT receive the coin pictured. As bullion dealers they are excellent.
I know exactly what item you are writing about. I also saw the proof Buffalo in a PCGS OGH with gold CAC sticker and knew from their reputation for non-bullion items that it was a stock image.
I wonder how they'd feel about getting a stock image of a check? At the very least the auction pic should have stock image written on it.
But it wasn't really even a "stock image" of the item they were selling. If they sent a different PR65 '38 Walker with a CAC Gold sticker then I could buy into the stock image line. Sending a piece without the CAC Gold sticker (that was clearly pictured and described) negates any excuse of "we use stock images" in my mind.
I wonder when AMPEX actually did sell that gold CAC proof Walker? Wonder when and if and all that stuff
m
Walker Proof Digital Album Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
Stay off eBay, if you can't handle a mistake here and there. And you are out ebay bucks because you get a refund? And you are po'd because you didn't get something for free?
@Justacommeman said:
I wonder when AMPEX actually did sell that gold CAC proof Walker? Wonder when and if and all that stuff
m
it would be hilarious if someone who reads this thread calls up apmex, asks nicely for them to find it and posts their newp here in a week - op would explode
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
Actually, he is out his eBay Bucks. I've been there before. His certificate has been issued, once the refund comes through his eBay Bucks account will be -$100.00 and they will not send any eBay Bucks promos to him until his eBay Bucks account is back to $0.00. In order to do that, he will have to spend $10,000.00 to get back to ZERO.
I would be on the phone with the highest supervisor negotiating something. I would rather get some cash back or some silver eagles or something to compensate the lack of a Gold CAC and then sell the coin they sent to me. Taking the $100.00 hit on the eBay Bucks is the worst situation.
I have bought many $10,000.00+ coins on eBay, without using eBay bucks. They are not important.
To the OP:
If you know someone who knows someone, you can speak with an executive of APMEX. The company has direct ties with eBay. They can make sure nothing happens to your ebucks account.
BUT, I don't know if APMEX will care considering you have whined about your eBay bucks for the last two days.
That's my opinion.
Well I'm glad you have so much money that it really doesn't matter. I live in a world where $10,000.00 is quite a bit of money as I'm sure the OP does. It may not seem like a big deal to some of you, but those of us who like to use the eBay bucks promotion and accumulate a small stash of eBay Bucks to use later, this sucks.
I've learned my lesson with APMEX and trust them with numismatic listings as much as I do the listings coming from China. They go through such lengths to sucker buyers in with misleading photos it would be enough to get any other seller banned. I posted a thread here last month regarding a 1913-D Buffalo Nickel they listed and I purchased. The coin that arrived was far from the quality of the coin that was listed. In fact after further investigation, the image they used was a Photoshop collage of a coin into a PCGS holder. At no point were the images listed as stock images.
If you want generic and you don't care what you get, then use APMEX. Personally I care about what I get for my money and expect to receive what is advertised.
@ACop said:
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
Actually, he is out his eBay Bucks. I've been there before. His certificate has been issued, once the refund comes through his eBay Bucks account will be -$100.00 and they will not send any eBay Bucks promos to him until his eBay Bucks account is back to $0.00. In order to do that, he will have to spend $10,000.00 to get back to ZERO.
I would be on the phone with the highest supervisor negotiating something. I would rather get some cash back or some silver eagles or something to compensate the lack of a Gold CAC and then sell the coin they sent to me. Taking the $100.00 hit on the eBay Bucks is the worst situation.
I have bought many $10,000.00+ coins on eBay, without using eBay bucks. They are not important.
To the OP:
If you know someone who knows someone, you can speak with an executive of APMEX. The company has direct ties with eBay. They can make sure nothing happens to your ebucks account.
BUT, I don't know if APMEX will care considering you have whined about your eBay bucks for the last two days.
That's my opinion.
Your post inspired me. I threw the coin I got away and bought 10 more. I'll keep the one that looks best and throw the other ones in the river. Thanks!
If you know someone who knows someone, you can speak with an executive of APMEX. The company has direct ties with eBay. They can make sure nothing happens to your ebucks account.
I have a 330 with the CEO of Goldman Sachs tomorrow. I'll see who he knows over there.
@CommemDude said:
They pull stock pictures from other ebay auctions and use them ......I tried to buy a proof buffalo that was shown to be in an old green holder with gold cac sticker and they responded to my inquiry that I would NOT receive the coin pictured. As bullion dealers they are excellent.
I know exactly what item you are writing about. I also saw the proof Buffalo in a PCGS OGH with gold CAC sticker and knew from their reputation for non-bullion items that it was a stock image.
I wonder how they'd feel about getting a stock image of a check? At the very least the auction pic should have stock image written on it.
But it wasn't really even a "stock image" of the item they were selling. If they sent a different PR65 '38 Walker with a CAC Gold sticker then I could buy into the stock image line. Sending a piece without the CAC Gold sticker (that was clearly pictured and described) negates any excuse of "we use stock images" in my mind.
I was suggesting that when they do use stock photos that they identify them as such. For something like ms69 2018 ASEs no need for individual pics. Collector grade coins are a different story.
If you know someone who knows someone, you can speak with an executive of APMEX. The company has direct ties with eBay. They can make sure nothing happens to your ebucks account.
I have a 330 with the CEO of Goldman Sachs tomorrow. I'll see who he knows over there.
Amazing how some posters try to give cover to Apmex...They post a picture of a coin with a CaC sticker, sell it ,then don't send the coin with the sticker .Yet the main point is taking they are talking about ebay bucks
Just Think ....if you go to a show ,selling a CAC coin ,get a buy price offer from a dealer on coin ...come back later with a coin that has no sticker ,and yet expect to get the same price ..LOL
Take SNAD complaint to ebay , get free shipping label for return .....then NEG them
Yup just an honest mistake. Yup. It is pretty clear that APMEX does this time and time again - ye ole bait and switch and many examples have been posted here. This auction was very specific and no one should expect anything but that coin in that holder with that gold bean.
In many cases when they 'fool' buyers, I am pretty sure the buyers won't request a return. Is that part of their buisness model to max out profits?
I have never bought from them and never will unless on the bourse when I can actually hold in my hand what I am buying. Thanks to ACop for documenting this. And where is a response from APMEX?
Walker Proof Digital Album Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
@Cougar1978 said:
If listing does not have cert no in details info you should not assume get coin pictured unless seller clearly states.
They actually did enter the cert into the details list. Someone sat there and typed it in while listing. That was part of my confidence intervals on this purchase.
@Cougar1978 said:
If listing does not have cert no in details info you should not assume get coin pictured unless seller clearly states.
They actually did enter the cert into the details list. Someone sat there and typed it in while listing. That was part of my confidence intervals on this purchase.
Be honest. What part of you knew you weren't going to get the coin pictured? I would have been at 90% that it wouldn't be the one. It doesn't make it right it's just been their perceived MO lately
m
Walker Proof Digital Album Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
@Cougar1978 said:
If listing does not have cert no in details info you should not assume get coin pictured unless seller clearly states.
They actually did enter the cert into the details list. Someone sat there and typed it in while listing. That was part of my confidence intervals on this purchase.
Be honest. What part of you knew you weren't going to get the coin pictured? I would have been at 90% that it wouldn't be the one. It doesn't make it right it's just been their perceived MO lately
m
I did think it but I thought it would be another cac gold pf65. I thought that part was binding. The price reflected that.
Discernible collectors should know better about taking coin descriptions and pictures at face value. One eventually learns what that next question is that needs to be asked with transactions. Getting to that level of agreement with the play of words between the buyer and seller is challenging, adventurous but frustrating when we lose. So with every new transaction, a better strategy/attack may be necessary until we win more times than we lose.
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
I don't agree with your position that APMEX should not sell coins on ebay.
But they should be held to the same standards and protocol as others.
And, if using stock photos, say so (but as noted above, this is not a stock photo issue).
I do agree with your position that you should have received the coin pictured or a like grade with bean, etc.
Follow up with the SNAD and neg.
Many eBay sellers use stock photos without revealing this. One needs to take responsibility and shop wisely.
However showing a coin as CAC then not shipping the exact item and especially a non cac coin takes the cake. You can return the coin then neg them. I have a core of bay sellers I deal with where I know will get the coin pictured. I try avoid business with numismatic sellers where getting the exact item pictured is in doubt.
If using stock photos a seller should disclose this.
@leothelyon said:
Discernible collectors should know better about taking coin descriptions and pictures at face value. One eventually learns what that next question is that needs to be asked with transactions. Getting to that level of agreement with the play of words between the buyer and seller is challenging, adventurous but frustrating when we lose. So with every new transaction, a better strategy/attack may be necessary until we win more times than we lose.
Leo
This has nothing to do with being a discernible collector or bubba jim with money burning a hole in his pocket. In this case, there was a specific listing that clearly stated the buyer would be getting a PCGS coin is X grade with a gold CAC sticker. I don't think anyone can disagree with this, even APMEX if they are truly an honest seller. Please go back and read the listing and tell us that this is not what should be expected.
Comments
A better way to get their attention would be to start a thread in a very popular coin forum warning other coin collectors about their bait and switch selling practices.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
As I recall this is not the first one. A few months back there was one and they actually posted to it. It was good of them to do that, but I guess the lesson was not learned.
Do they not have the coin pictured in stock? This is from their description, which indicates the coin pictured should definitely be the one you should receive:
Brilliant mirrored surfaces contrast slightly with devices. Gold CAC sticker denotes a coin that could easily receive a green sticker at the next higher grade level.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
They do not have the coin. I suspect as stated either multiple buyers or someone not understanding the gold cac meant something. The supervisor who called me back had no idea what a cac was. (I am not a fan of cac but obviosuly in this case it means something)
I don't know much at all about CAC, but is this statement true? I thought gold meant it was high end for the grade indicated, not that it was undergraded by a point....
I understood it to be that CAC established three tiers for a grade - low end (no sticker), middle/solid for the grade (green sticker), and high end for the grade (gold sticker), but I might well be wrong.
You would be wrong. Low end no sticker, solid or high end green sticker. High end for at least one full grade gold sticker.
My Ebay Store
I've had many, many wonderful transactions with Apmex via Ebay. There have even been multiple times where I received a higher grade coin than what was originally purchased. I believe in your case they just made an honest mistake, the coin you purchased should have been exactly what you received. I am sure they will make it right, they ALWAYS do.
The whole worlds off its rocker, buy Gold™.
BOOMIN!™
Depends on whats right here. I am certain they will issue a refund. But ill be out ebay bucks. The guy I spoke to didnt understand ebay bucks. Oh well. They are banned going forward.
They sell enough non bullion coins to qualify as a "coin" dealer.
BS that they clog up the errors category with non error coins. Ebay sold out to the big boys and this is the consequence.
If you look at their problem feedback, though a small percentage it is not atypical:
"A bait-and-switch seller. Don't expect to get what you see. Buyer: s***a ( 1216Red star icon for feedback score in between 1,000 to 4,999) During past month Feedback conversation
Reply by apmex (Mar-14-18 10:41):
We apologize, stock photos used as we have had more than one in stock
1849 $1 Liberty Gold Sm Head Open Wreath w/L MS-62 PCGS (#142549510842) US $807.29 View Item"
Strange, rarely are their "stock" pictures going to show coins with any problems but are their best, unlike what gets shipped. Surely they know such practices cause a lot of unhappy customers?
I suspect once they have sold a specific coin they use the same pictures from their database for the next. I bought a specific graded coin from them and got the coin pictured. Wonder if the next they have forsale will be pictures of the 1 I bought?
Thx for the clarification. I guess that explains all the fuss over the gold ones.
They pull stock pictures from other ebay auctions and use them ......I tried to buy a proof buffalo that was shown to be in an old green holder with gold cac sticker and they responded to my inquiry that I would NOT receive the coin pictured. As bullion dealers they are excellent.
Commems and Early Type
I know exactly what item you are writing about. I also saw the proof Buffalo in a PCGS OGH with gold CAC sticker and knew from their reputation for non-bullion items that it was a stock image.
In honor of the memory of Cpl. Michael E. Thompson
if Apmex doesn't send coin pictured that is fraud .....file SNAD Eh Ebay ??? No more Apmex
Go Joe!
In addition, if you click on the "See full item description" button the seller lists a description of the specific coin down to the detail of the slab having a chip on the corner. Somebody made a mistake along the way. Sorry to hear about the difficulty.
See http://www.doubledimes.com for a free online reference for US twenty-cent pieces
I'll buy bullion coins from them.
Non-bullion coins - not likely,
One cameo I was interested in (there is no way they had multiples) did not have a reverse pic. I asked for the pic to be posted and they did. Good thing I did - the reverse was not up to par so I passed.
The other coin I was interested got the "generic treatment". When I asked about the reverse pic, I got told they had 5 of them. I passed.
They have a long way to go to earn numismatist's trust and business on collectible non-bullion coins.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My digital cameo album 1950-64 Cameos - take a look!
True. But they knew enough about coins to post a picture of a Gold Bean coin, didn't they?
Pete
It is clearly bigger than a 1 person operation and fulfillment is not doing as good of job as listing...
Just think if a big auction house started sending similar grade coins rather than the one described and pictured...
i only skimmed this thread but is there a chance you can/could have sold the coin for at least more than the actual difference of loss of bucks, even if not the full amount? also it would put the cash into your pocket oppose to the bucks or something like that. i know the theory is right but not my explanation.
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You can't be "out" something you didn't have to begin with. You did not lose any money on the transaction, you just didn't earn a free bonus that you hoped you would. Take a full refund and move on, in my opinion.
Apmex is terrible with their coins. They're a disgrace to the coin collecting community, and at this point, don't even deserve a seat at the table.
This is a sign you should get off eBay before you really get screwed.
In all seriousness, I am sorry to hear about the troubles and I hope they work out.
Like many others here I spent several hours browsing how to best use this promotion. Those hours are now wasted. You may not care about you time and money. Must be nice.
I wonder how they'd feel about getting a stock image of a check? At the very least the auction pic should have stock image written on it.
I have to disagree with you here! Maybe you don't spend enough on ebay but many of us do! Coming in at the end of the quarter you lose the ability to earn the "limited amount of ebay bucks you can for the quarter". Many a quarters I could earn 2 to 3 times the max allowed with the promotions! Heck...when ampex was selling $10 Libs for $39 over spot I wish I couldda earned 5 figures...Heck no limit in ebay bucks as I immediately sold them for what I paid for them and got almost $70 a coin in ebay bucks + my creditcard kickback!
Anyone actually read the description which said holder has a small chip.
Someth ing is off. Can't imagine having a quantity of certified numismatic items either.
Actually, he is out his eBay Bucks. I've been there before. His certificate has been issued, once the refund comes through his eBay Bucks account will be -$100.00 and they will not send any eBay Bucks promos to him until his eBay Bucks account is back to $0.00. In order to do that, he will have to spend $10,000.00 to get back to ZERO.
I would be on the phone with the highest supervisor negotiating something. I would rather get some cash back or some silver eagles or something to compensate the lack of a Gold CAC and then sell the coin they sent to me. Taking the $100.00 hit on the eBay Bucks is the worst situation.
I have bought many $10,000.00+ coins on eBay, without using eBay bucks. They are not important.
To the OP:
If you know someone who knows someone, you can speak with an executive of APMEX. The company has direct ties with eBay. They can make sure nothing happens to your ebucks account.
BUT, I don't know if APMEX will care considering you have whined about your eBay bucks for the last two days.
That's my opinion.
But it wasn't really even a "stock image" of the item they were selling. If they sent a different PR65 '38 Walker with a CAC Gold sticker then I could buy into the stock image line. Sending a piece without the CAC Gold sticker (that was clearly pictured and described) negates any excuse of "we use stock images" in my mind.
I wonder when AMPEX actually did sell that gold CAC proof Walker? Wonder when and if and all that stuff
m
Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
Stay off eBay, if you can't handle a mistake here and there. And you are out ebay bucks because you get a refund? And you are po'd because you didn't get something for free?
it would be hilarious if someone who reads this thread calls up apmex, asks nicely for them to find it and posts their newp here in a week - op would explode
Well I'm glad you have so much money that it really doesn't matter. I live in a world where $10,000.00 is quite a bit of money as I'm sure the OP does. It may not seem like a big deal to some of you, but those of us who like to use the eBay bucks promotion and accumulate a small stash of eBay Bucks to use later, this sucks.
I've learned my lesson with APMEX and trust them with numismatic listings as much as I do the listings coming from China. They go through such lengths to sucker buyers in with misleading photos it would be enough to get any other seller banned. I posted a thread here last month regarding a 1913-D Buffalo Nickel they listed and I purchased. The coin that arrived was far from the quality of the coin that was listed. In fact after further investigation, the image they used was a Photoshop collage of a coin into a PCGS holder. At no point were the images listed as stock images.
If you want generic and you don't care what you get, then use APMEX. Personally I care about what I get for my money and expect to receive what is advertised.
Your post inspired me. I threw the coin I got away and bought 10 more. I'll keep the one that looks best and throw the other ones in the river. Thanks!
I have a 330 with the CEO of Goldman Sachs tomorrow. I'll see who he knows over there.
I was suggesting that when they do use stock photos that they identify them as such. For something like ms69 2018 ASEs no need for individual pics. Collector grade coins are a different story.
Amazing how some posters try to give cover to Apmex...They post a picture of a coin with a CaC sticker, sell it ,then don't send the coin with the sticker .Yet the main point is taking they are talking about ebay bucks
Just Think ....if you go to a show ,selling a CAC coin ,get a buy price offer from a dealer on coin ...come back later with a coin that has no sticker ,and yet expect to get the same price ..LOL
Take SNAD complaint to ebay , get free shipping label for return .....then NEG them
If listing does not have cert no in details info you should not assume get coin pictured unless seller clearly states.
.. and I have always assumed I am getting what is pictured unless it says so, or they have 10 of them...
Yup just an honest mistake. Yup. It is pretty clear that APMEX does this time and time again - ye ole bait and switch and many examples have been posted here. This auction was very specific and no one should expect anything but that coin in that holder with that gold bean.
In many cases when they 'fool' buyers, I am pretty sure the buyers won't request a return. Is that part of their buisness model to max out profits?
I have never bought from them and never will unless on the bourse when I can actually hold in my hand what I am buying. Thanks to ACop for documenting this. And where is a response from APMEX?
Best, SH
It’s a poor practice
m
Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
They actually did enter the cert into the details list. Someone sat there and typed it in while listing. That was part of my confidence intervals on this purchase.
Be honest. What part of you knew you weren't going to get the coin pictured? I would have been at 90% that it wouldn't be the one. It doesn't make it right it's just been their perceived MO lately
m
Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
I did think it but I thought it would be another cac gold pf65. I thought that part was binding. The price reflected that.
Discernible collectors should know better about taking coin descriptions and pictures at face value. One eventually learns what that next question is that needs to be asked with transactions. Getting to that level of agreement with the play of words between the buyer and seller is challenging, adventurous but frustrating when we lose. So with every new transaction, a better strategy/attack may be necessary until we win more times than we lose.
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
My Jefferson Nickel Collection
I don't agree with your position that APMEX should not sell coins on ebay.
But they should be held to the same standards and protocol as others.
And, if using stock photos, say so (but as noted above, this is not a stock photo issue).
I do agree with your position that you should have received the coin pictured or a like grade with bean, etc.
Follow up with the SNAD and neg.
Many eBay sellers use stock photos without revealing this. One needs to take responsibility and shop wisely.
However showing a coin as CAC then not shipping the exact item and especially a non cac coin takes the cake. You can return the coin then neg them. I have a core of bay sellers I deal with where I know will get the coin pictured. I try avoid business with numismatic sellers where getting the exact item pictured is in doubt.
If using stock photos a seller should disclose this.
This has nothing to do with being a discernible collector or bubba jim with money burning a hole in his pocket. In this case, there was a specific listing that clearly stated the buyer would be getting a PCGS coin is X grade with a gold CAC sticker. I don't think anyone can disagree with this, even APMEX if they are truly an honest seller. Please go back and read the listing and tell us that this is not what should be expected.
Best, SH