Home U.S. Coin Forum

Does it do any good to contact the post office about a Registered Mail package?

Dealer shipped my order 10 days ago. They ship Registered. From its starting point the package has moved less than 19 miles. Tracking says It's been sitting in the same place for 6 days. Would having my dealer pester his post office do anything?

Comments

  • cameonut2011cameonut2011 Posts: 10,181 ✭✭✭✭✭

    It can happen. I have had Registered Mail take up to 2 weeks.

  • BillJonesBillJones Posts: 34,872 ✭✭✭✭✭

    Yes, Registered Mail is at the top of the list for "snail mail" status. I have not called a post office about Registered Mail for years because I have not had problems, but back in the 1980s it did help the process. You dealer should look into it.

    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals. In recent years I have been working on a set of British coins - at least one coin from each king or queen who issued pieces that are collectible. I am also collecting at least one coin for each Roman emperor from Julius Caesar to ... ?
  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭
    edited February 22, 2017 12:06PM

    @92vette said:
    Dealer shipped my order 10 days ago. They ship Registered. From its starting point the package has moved less than 19 miles. Tracking says It's been sitting in the same place for 6 days. Would having my dealer pester his post office do anything?

    Doesn't necessarily mean that it hasn't moved, it just might not have been updated. Go to www.usps.com and choose find a location. Enter the zip code shown as being the location where the package is at. From that you should find a link with the phone number for that PO. Call them yourself and ask why it's been sitting there for 6 days.

    That's what I would do.

    theknowitalltroll;
  • TomBTomB Posts: 22,106 ✭✭✭✭✭

    As mentioned, it is my experience that Registered Mail is not updated on the publicly accessible USPS site in real time. Therefore, the package might be right around the corner, but not updated on the site. Ten days is a decent amount of time, but not unheard of for Registered.

    Thomas Bush Numismatics & Numismatic Photography

    In honor of the memory of Cpl. Michael E. Thompson

    image
  • WoodenJeffersonWoodenJefferson Posts: 6,491 ✭✭✭✭

    I don't think it really matters who calls, but if you call, you know it got done.

    Chat Board Lingo

    "Keep your malarkey filter in good operating order" -Walter Breen
  • oih82w8oih82w8 Posts: 12,626 ✭✭✭✭✭

    The USPS tracking is notoriously slow and inaccurate on the actual whereabouts of just about any tracked package. Registered Mail is no exception. I was informed by one of the postal employees at our "big" post office, that not all post offices have electronic scanner devices available to track any parcels. So your package may not be "sitting there" for six days and it may be well on it's way to you...or maybe not. This lack of information just bugs the heck out of me when I send coins to PCGS or CAC via Registered mail.

    oih82w8 = Oh I Hate To Wait _defectus patientia_aka...Dr. Defecto - Curator of RMO's

    BST transactions: dbldie55, jayPem, 78saen, UltraHighRelief, nibanny, liefgold, FallGuy, lkeigwin, mbogoman, Sandman70gt, keets, joeykoins, ianrussell (@GC), EagleEye, ThePennyLady, GRANDAM, Ilikecolor, Gluggo, okiedude, Voyageur, LJenkins11, fastfreddie, ms70, pursuitofliberty, ZoidMeister,Coin Finder, GotTheBug, edwardjulio, Coinnmore, Nickpatton, Namvet69,...
  • GRANDAMGRANDAM Posts: 8,778 ✭✭✭✭✭

    Have your Post Office call about it,,,,, it will be moving the next day.

    Lots of time a small Post Office has only (1) person they allow to handle registered mail. If they are off work for a few days it sits. Call and get The Post Master off his chair and the package will start moving.

    Been there,,,,,, done that,,,,,

    GrandAm :)
  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @WoodenJefferson said:
    I don't think it really matters who calls, but if you call, you know it got done.

    EXACTLY.

    theknowitalltroll;
  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @oih82w8 said:
    The USPS tracking is notoriously slow and inaccurate on the actual whereabouts of just about any tracked package. Registered Mail is no exception. I was informed by one of the postal employees at our "big" post office, that not all post offices have electronic scanner devices available to track any parcels. So your package may not be "sitting there" for six days and it may be well on it's way to you...or maybe not. This lack of information just bugs the heck out of me when I send coins to PCGS or CAC via Registered mail.

    Maybe so, but they almost all have access to the usps internal tracking system.

    theknowitalltroll;
  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @GRANDAM said:
    Have your Post Office call about it,,,,, it will be moving the next day.

    Lots of time a small Post Office has only (1) person they allow to handle registered mail. If they are off work for a few days it sits. Call and get The Post Master off his chair and the package will start moving.

    Been there,,,,,, done that,,,,,

    THIS TOO.

    theknowitalltroll;
  • GRANDAMGRANDAM Posts: 8,778 ✭✭✭✭✭

    I had a registered package sit at the large hub that services my local Post Office for a week one time. Finally I checked with my local Post Office and they called,,,, I had the package the next day.

    GrandAm :)
  • 92vette92vette Posts: 529 ✭✭✭

    I called my local office and gave them the tracking no. The postmaster gave a tortured explanation that Registered had numerous accountability procedures and "mystery tracking" for security purposes and that there was was nothing they could do. I'll wait some more.

  • 2ndCharter2ndCharter Posts: 1,707 ✭✭✭✭✭

    My personal record for a Registered Mail package is 17 days to go from New York to Oklahoma.

    Member ANA, SPMC, SCNA, FUN, CONECA

  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @92vette said:
    I called my local office and gave them the tracking no. The postmaster gave a tortured explanation that Registered had numerous accountability procedures and "mystery tracking" for security purposes and that there was was nothing they could do. I'll wait some more.

    Call them yourself. I've been told the same story that they don't necessarily want you to know where it is. I guess that's so you can't plan to rob it somewhere along the line.

    theknowitalltroll;
  • coindeucecoindeuce Posts: 13,496 ✭✭✭✭✭
    edited February 22, 2017 9:07PM

    I always recommend contacting the USPS Consumer Affairs Division when it concerns the status of a high value numbered article. The Consumer Affairs Division is tasked specifically with troubleshooting just such. They have better internal resources than some counter clerk or even Postmaster who is on cruise control.

    "Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
    http://www.american-legacy-coins.com

  • goldengolden Posts: 10,013 ✭✭✭✭✭

    It is slow but will show up eventually.

  • stevebensteveben Posts: 4,641 ✭✭✭✭✭

    sounds normal for registered mail. don't worry, it will arrive.

  • MrHalfDimeMrHalfDime Posts: 3,440 ✭✭✭✭

    I cannot offer much more than has already been mentioned by others here, except to say that I hope your package was not somehow routed through the Winthrop, Maine post office, which was completely destroyed by fire yesterday. Certainly such an occurrence does not happen very often, but one wonders how it can be determined exactly which parcels were in the post office at the time.

    bangordailynews.com/2017/02/21/news/fire-engulfs-winthrop-post-office/

    They that can give up essential Liberty to obtain a little temporary safety deserve neither Liberty nor safety. Benjamin Franklin
  • GRANDAMGRANDAM Posts: 8,778 ✭✭✭✭✭

    @92vette said:
    I called my local office and gave them the tracking no. The postmaster gave a tortured explanation that Registered had numerous accountability procedures and "mystery tracking" for security purposes and that there was was nothing they could do. I'll wait some more.


    You watch,,,,, I'll show up real soon now :)

    GrandAm :)
  • deefree49deefree49 Posts: 282 ✭✭✭

    Registered mail is notorious for being very trustworthy and V-E-R-Y... S-L-O-W.

    The most expensive coin I ever bought was sent registered mail and it was like getting a spinal tap.
    It took 10 days to get from Massachusetts to Ohio and while that doesn't seem terrible, the fact that I was DYING to get the coin made it AWFUL. I literally lost sleep over it.

    It would actually sit in a spot for days, finally move and then sit again. The last 3 days it was literally just 3 miles from my house and there wasn't a single thing I could do about it but wait. It was terrible!

    Don't worry! It will come eventually and then the whole ordeal will happily fade out of your immediate memory and your thoughts will transfer from the awful waiting to the happy admiration of your newest prize.

    Lincoln coin lover, especially Matte Proofs
  • TopographicOceansTopographicOceans Posts: 6,535 ✭✭✭✭

    You could try calling the PO where it was last reported and see if it is still there.

  • logger7logger7 Posts: 9,098 ✭✭✭✭✭

    Definitely report problems. I have a priority that is over 2 weeks overdue. I dropped it off at a distribution facility on Saturday afternoon, where all the bulk items get shipped out of. I was thinking it would help it get there quickly. Boy was I wrong. I suspect an emotional lady who after the parcel got stuck "forwarded" with no updates somehow did a number on it.

  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @deefree49 said:
    Registered mail is notorious for being very trustworthy and V-E-R-Y... S-L-O-W.

    The most expensive coin I ever bought was sent registered mail and it was like getting a spinal tap.
    It took 10 days to get from Massachusetts to Ohio and while that doesn't seem terrible, the fact that I was DYING to get the coin made it AWFUL. I literally lost sleep over it.

    It would actually sit in a spot for days, finally move and then sit again. The last 3 days it was literally just 3 miles from my house and there wasn't a single thing I could do about it but wait. It was terrible!

    Don't worry! It will come eventually and then the whole ordeal will happily fade out of your immediate memory and your thoughts will transfer from the awful waiting to the happy admiration of your newest prize.

    3 miles from your house? Go over there and get it.

    theknowitalltroll;
  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @logger7 said:
    Definitely report problems. I have a priority that is over 2 weeks overdue. I dropped it off at a distribution facility on Saturday afternoon, where all the bulk items get shipped out of. I was thinking it would help it get there quickly. Boy was I wrong. I suspect an emotional lady who after the parcel got stuck "forwarded" with no updates somehow did a number on it.

    A number 1 or a number 2?

    theknowitalltroll;
  • rickoricko Posts: 98,724 ✭✭✭✭✭

    Registered mail is slow, but reliable. I have never had an issue when using this method...The Post Office takes special efforts with this process. A call may help, however, I would just wait. Cheers, RickO

  • ShadyDaveShadyDave Posts: 2,217 ✭✭✭✭✭

    @92vette said:
    I called my local office and gave them the tracking no. The postmaster gave a tortured explanation that Registered had numerous accountability procedures and "mystery tracking" for security purposes and that there was was nothing they could do. I'll wait some more.

    This is my understanding as well. The tracking doesn't update in real time due to security reasons.

    If you're worried, go to your post office with your receipt and ask them where it currently stands.

  • mommam17mommam17 Posts: 971 ✭✭✭

    I have 2 packages that have been in NJ since last Thursday, a full week. 1 was mailed from California and the other, priority from Connecticut. What's going on in Jersey?

  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @ricko said:
    Registered mail is slow, but reliable. I have never had an issue when using this method...The Post Office takes special efforts with this process. A call may help, however, I would just wait. Cheers, RickO

    Sitting on a package for 6 days [if that's the case] doesn't qualify as a special effort in my book.

    theknowitalltroll;
  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @ShadyDave said:

    @92vette said:
    I called my local office and gave them the tracking no. The postmaster gave a tortured explanation that Registered had numerous accountability procedures and "mystery tracking" for security purposes and that there was was nothing they could do. I'll wait some more.

    This is my understanding as well. The tracking doesn't update in real time due to security reasons.

    If you're worried, go to your post office with your receipt and ask them where it currently stands.

    That's not necessarily true. It may or may not update depending upon the PO and personnel along the way. I recently received a registered from Massachusetts and tracking indicated that it went from Chicago to Des Moines; yet final tracking showed that it went from Chicago to Kansas City and then to Des Moines. 5 minutes after I signed for it, it showed as delivered on their website.

    He can't go to his PO with the receipt because the sender has that. All the OP has is a tracking number.

    theknowitalltroll;
  • rickoricko Posts: 98,724 ✭✭✭✭✭

    @BAJJERFAN... I was not referring to expeditious handling, rather secure handling. Cheers, RickO

  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @ricko said:
    @BAJJERFAN... I was not referring to expeditious handling, rather secure handling. Cheers, RickO

    I know.

    theknowitalltroll;
  • 92vette92vette Posts: 529 ✭✭✭

    @BAJJERFAN said:

    @ricko said:
    Registered mail is slow, but reliable. I have never had an issue when using this method...The Post Office takes special efforts with this process. A call may help, however, I would just wait. Cheers, RickO

    Sitting on a package for 6 days [if that's the case] doesn't qualify as a special effort in my book.

    And that's the maddening part of Registered. It may or may not be sitting in the same spot for 6 days (now 7), but being as it only needs to go 600 miles from start to finish, and it's day 11, it damn sure's sitting SOMEWHERE. Why must it sit at all? Just move the thing along. It conjures up mental images of postal employees and, ah I'll just stop there.
    Anyway I attempted to call the post office where its 'stuck' per the tracking. Of course, it takes me straight to voicemail and then the voicemail's full. Dead end. Can only LOL at this point.

  • BAJJERFANBAJJERFAN Posts: 31,408 ✭✭✭✭✭

    @92vette said:

    @BAJJERFAN said:

    @ricko said:
    Registered mail is slow, but reliable. I have never had an issue when using this method...The Post Office takes special efforts with this process. A call may help, however, I would just wait. Cheers, RickO

    Sitting on a package for 6 days [if that's the case] doesn't qualify as a special effort in my book.

    And that's the maddening part of Registered. It may or may not be sitting in the same spot for 6 days (now 7), but being as it only needs to go 600 miles from start to finish, and it's day 11, it damn sure's sitting SOMEWHERE. Why must it sit at all? Just move the thing along. It conjures up mental images of postal employees and, ah I'll just stop there.
    Anyway I attempted to call the post office where its 'stuck' per the tracking. Of course, it takes me straight to voicemail and then the voicemail's full. Dead end. Can only LOL at this point.

    Call your PO and see if they have another number for the place where it's sitting.

    Ya gotta be RESOURCEFUL these days. GOOD LUCK.

    theknowitalltroll;
  • ms70ms70 Posts: 13,956 ✭✭✭✭✭
    edited February 23, 2017 2:40PM

    My theory is use Priority Mail. Wrap it well, use a large box, insure it, and get signature confirmation. It's there in 2 days.

    The less time it's in the hands of USPS the better off.

    Great transactions with oih82w8, JasonGaming, Moose1913.

  • deefree49deefree49 Posts: 282 ✭✭✭

    @BAJJERFAN said:

    @deefree49 said:
    Registered mail is notorious for being very trustworthy and V-E-R-Y... S-L-O-W.

    The most expensive coin I ever bought was sent registered mail and it was like getting a spinal tap.
    It took 10 days to get from Massachusetts to Ohio and while that doesn't seem terrible, the fact that I was DYING to get the coin made it AWFUL. I literally lost sleep over it.

    It would actually sit in a spot for days, finally move and then sit again. The last 3 days it was literally just 3 miles from my house and there wasn't a single thing I could do about it but wait. It was terrible!

    Don't worry! It will come eventually and then the whole ordeal will happily fade out of your immediate memory and your thoughts will transfer from the awful waiting to the happy admiration of your newest prize.

    3 miles from your house? Go over there and get it.

    I would have if it was possible but it was the hub for the whole city and they had no interaction with the public. That particular location didn't even have a listed phone number. I could have put in to pick it up from my post office but once it got there, then it was just a matter of waiting for the daily delivery that afternoon. I was SO relieved when the postman rang our doorbell that day!

    Lincoln coin lover, especially Matte Proofs
  • StorkStork Posts: 5,207 ✭✭✭✭✭

    I had one move 12 miles in 4 MONTHS. Granted it was using registered via the FPO/APO USPS. I queried my receiving FPO and was brushed off. Used an online contact and had the package moving and arrived in days. If I had to guess the mail handler in Yokohama was transferred and it sat in a safe until his/her replacement had a fire lit under them. It was a box with only sentimental things I did not have room for on the plane and did not trust the movers with (photos, teddy bear etc) and it was moving from Japan to Spain.

    Yours WILL get found or someone will lose a job.

    10 days is reasonable.

    There is an internal tracking system the unwashed public doesn't get to see. OCCASIONALLY that can be helpful.

    For a CONUS shipment I'd give it 2 weeks then ask your dealer to look into it as the sender. If that doesn't help then look for the online complaint.


Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file