New Heritage site

swhuck · July 15, 2013 4:59AM

As you may have noticed, Heritage will be launching a new home (http://www.ha.com/information/ha-coming-soon.s). As active collectors, we wanted you to be the first to know that we expect that to happen this Wednesday the 17th, and we want to make sure you all know how to give us direct feedback (http://www.ha.com/common/contactus.php?txtTopicID=28#answer). We know that change can be a pain, so we tried to add new features and custom content to improve your experience without affecting the great functionality you’re used to.

PS. I was part of the team that worked on this, so if you like what you see, please submit that feedback too.

tradedollarnut · July 15, 2013 5:01AM

I would like the option to stay signed in. Signing in every time is a hassle.

swhuck · July 15, 2013 5:09AM

Bruce, I'll pass your comments along to our website design people.

My understanding is that we require you to sign in during every session as a security measure.

keyman64 · July 15, 2013 5:23AM

I will be very interested in checking it out. One annoying thing for me on the existing site is that when I am frequently on my iPhone viewing the FULL SITE, I will click on something and it will take me to the mobile site which I do not like....then I have to click for the full site and get back to where I was. I'd like to see a SETTINGS area that we can go into and select a setting to NOT ever switch me over to the mobile site. Something like that. Besides that, I have very much enjoyed the site and look forward to the next version. Thank you for a great site.

mrearlygold · July 15, 2013 5:25AM

Good luck, re-launching is always interesting. I still miss the want list feature that Heritage used to have. It was easy to use and very helpful in lining up the types of coins we're interested in for our customers and for resale. Please tell us you've revamped that feature!

LanceNewmanOCC · July 15, 2013 5:31AM

<< Thank you for a great site. >>

+1
the quantity and quality of their archives/active listings have been invaluable.
.

SmEagle1795 · July 15, 2013 5:36AM

<< I would like the option to stay signed in. Signing in every time is a hassle. >>

+1000. I understand the security implications of not logging users out automatically but at least give some "read only" access to images/prices realized/etc. and require a re-authentication only when making a bid. The need to constantly log in is my biggest gripe with HA and what is otherwise a great platform.

swhuck · July 16, 2013 4:48AM

I realized that I forgot to properly link the feedback page. Here it is: Feedback form for new Heritage website

I'm going to be on vacation for about a week beginning on Friday. However, if you submit the feedback through this form, it will be seen.

SmEagle1795 (Hm, I think we're selling one of those

), we thank you for your suggestion about read only access. I've passed it along for consideration.

Boosibri · July 16, 2013 5:08AM

<< I will be very interested in checking it out. One annoying thing for me on the existing site is that when I am frequently on my iPhone viewing the FULL SITE, I will click on something and it will take me to the mobile site which I do not like....then I have to click for the full site and get back to where I was. I'd like to see a SETTINGS area that we can go into and select a setting to NOT ever switch me over to the mobile site. Something like that. Besides that, I have very much enjoyed the site and look forward to the next version. Thank you for a great site. >>

+1

bestclser1 · July 16, 2013 6:05AM

Personally i dont like the changes from the last time,you folks seem to make it tougher to navigate.Also agree with Bruce about the signing in every time.Best!LC

okiedude · July 16, 2013 6:09AM

Try and keep my old purchase information. I race sports cars and the transponder site that had all of my race data for the last 9 years just changed, and they lost everyone's (worldwide) data. Worst site change ever.

numisma · July 16, 2013 7:00AM

Is there any possibility to have two browsing options for the auction archives: the new, guided navigation, and the old system? It seems possible, since either viewing method would pull from the same data. Any thoughts that you could share on this, Stewart, would be appreciated.

swhuck · July 16, 2013 7:13AM

Okiedude, the purchase information is here to stay.

Numisma, the old version of the search hasn't been maintained, and we're unable to bring it back.

CalGold · July 16, 2013 7:35AM

Why do we have to log in to see large size images of auction lots and past sale info? Ditto for going to the auction archive.

CG

Mark · July 16, 2013 7:38AM

Stewart:

Here is what I wish you would (or perhaps have) fix: I am looking at a long list of commemorative coins. I am near the bottom of the list on the page. I see a nice coin I want to look at more closely so I click on it. I examine it and when I am done I hit the return button on my browser (Firefox). Or I click on the "commemorative silver" link near the top of the page. Either take me back to the list of coins...BUT they take me back at the very top of the list. Is it possible that when I return to the list I return near the point at which I clicked to view the coin? That way I do not have to repeatedly scroll down the page to get to the point in the list where I had been when I looked at the coin?

Thanks.

bigmarty58 · July 16, 2013 8:27AM

<< Stewart:

Here is what I wish you would (or perhaps have) fix: I am looking at a long list of commemorative coins. I am near the bottom of the list on the page. I see a nice coin I want to look at more closely so I click on it. I examine it and when I am done I hit the return button on my browser (Firefox). Or I click on the "commemorative silver" link near the top of the page. Either take me back to the list of coins...BUT they take me back at the very top of the list. Is it possible that when I return to the list I return near the point at which I clicked to view the coin? That way I do not have to repeatedly scroll down the page to get to the point in the list where I had been when I looked at the coin?

Thanks. >>

This is a needed upgrade,

Manorcourtman · July 16, 2013 8:36AM

Oh no, I see days and days of whining and complaining about it in HA's future

blu62vette · July 16, 2013 8:52AM

<< Stewart:

Here is what I wish you would (or perhaps have) fix: I am looking at a long list of commemorative coins. I am near the bottom of the list on the page. I see a nice coin I want to look at more closely so I click on it. I examine it and when I am done I hit the return button on my browser (Firefox). Or I click on the "commemorative silver" link near the top of the page. Either take me back to the list of coins...BUT they take me back at the very top of the list. Is it possible that when I return to the list I return near the point at which I clicked to view the coin? That way I do not have to repeatedly scroll down the page to get to the point in the list where I had been when I looked at the coin?

Thanks. >>

I always right click to open a new window, that way I dont seem to miss items.

mozin · July 16, 2013 9:02AM

I would like to stay signed in for more time. How about a 24 hour time slot? Signing in once a day suits me fine. The other option is to allow, say six hours, to stay signed in, after the latest exposure to the Heritage web site.

okiedude · July 16, 2013 9:34AM

<< Okiedude, the purchase information is here to stay.
>>

Thanks!

I just have the sign-in page bookmarked, the boxes autofill on Firefox. Really not a big hassle. Takes about 1 second.

Unknown · July 16, 2013 9:49AM

This content has been removed.

hiijacker · July 16, 2013 10:27AM

Current mobile site is sorely lacking. Work on that before monkeying with the full site.

Kyle · July 16, 2013 11:32AM

<< the quantity and quality of their archives/active listings have been invaluable. >>

+1

Unknown · July 16, 2013 12:09PM

This content has been removed.

bolivarshagnasty · July 16, 2013 12:27PM

<< Stewart:

Here is what I wish you would (or perhaps have) fix: I am looking at a long list of commemorative coins. I am near the bottom of the list on the page. I see a nice coin I want to look at more closely so I click on it. I examine it and when I am done I hit the return button on my browser (Firefox). Or I click on the "commemorative silver" link near the top of the page. Either take me back to the list of coins...BUT they take me back at the very top of the list. Is it possible that when I return to the list I return near the point at which I clicked to view the coin? That way I do not have to repeatedly scroll down the page to get to the point in the list where I had been when I looked at the coin?

Thanks. >>

Absolutely THIS! So aggravating to scroll back over covered material. Thanks for allowing input.

DIMEMAN · July 16, 2013 1:25PM

>>>Here is what I wish you would (or perhaps have) fix: I am looking at a long list of commemorative coins. I am near the bottom of the list on the page. I see a nice coin I want to look at more closely so I click on it. I examine it and when I am done I hit the return button on my browser (Firefox). Or I click on the "commemorative silver" link near the top of the page. Either take me back to the list of coins...BUT they take me back at the very top of the list. Is it possible that when I return to the list I return near the point at which I clicked to view the coin? That way I do not have to repeatedly scroll down the page to get to the point in the list where I had been when I looked at the coin?

Thanks. <<<

YES! YES! A THOUSAND TIMES ...... YES!!!!!!!!

keyman64 · July 16, 2013 1:29PM

<< 
I always right click to open a new window, that way I dont seem to miss items. >>

Amen, that is what I do and I never lose my place! People need to learn how to use the tools they have.

CoinRaritiesOnline · July 16, 2013 8:39PM

<< I would like the option to stay signed in. Signing in every time is a hassle. >>

Great point. It would be very nice to streamline this process.

Justacommeman · July 16, 2013 8:43PM

Please do us all a favor and send any outdated technology over to Stacks................MJ

swhuck · July 17, 2013 1:54AM

Several of you mentioned an issue with the search pages not returning to where you started if you click on the back button. This behavior, which affects me only if I use Chrome or Firefox, but not Internet Explorer, was an unwanted side effect of a different change we made a couple of years back. It's unrelated to the new site, but we will be killing the feature that causes the problem.

Please note that the change we will be making will only affect you if you hit the back button. If you click on the "Return to search" link or another similar link, you will still be taken to the top of the page.

As two or three of you mentioned, you can always open up the item page in a new window. I do this regularly on several sites (rarely Heritage) to make sure that I don't completely lose my place.

tradedollarnut · July 17, 2013 3:44AM

I have also noticed a more recent issue where I must click on the page in order to scroll down. Somewhat annoying

mozin · July 17, 2013 3:55AM

I would like more space allowed me to make my notes in each auction lot listing. Normally I have to use shortcut words just to get in most of the important stuff. I could easily use double the note space Heritage now allows. I use all the info PCGS gives me, and it does not fit in the present tiny space.

Max2 · July 17, 2013 5:09AM

Two Thumbs Up!

I didn't much like the last upgrade, but I love this one.

I especially appreciate the coin values from different sources all in one spot.

This will increase my personal use of site to several times a week at least.

Very happy with change.

DIMEMAN · July 17, 2013 7:04AM

The problem of not returning you to the spot you were at on page is still there!

I won't be using the site much until this is fixed!

LanceNewmanOCC · July 17, 2013 8:00AM

<< The problem of not returning you to the spot you were at on page is still there!

I won't be using the site much until this is fixed! >>

learn to multi-tab

although i wouldn't be against the feature you mention
.

golden · July 17, 2013 12:30PM

I have never known the improved version of anything to be better than the old version.

blu62vette · July 17, 2013 12:55PM

<< 

<< The problem of not returning you to the spot you were at on page is still there!

I won't be using the site much until this is fixed! >>

learn to multi-tab

although i wouldn't be against the feature you mention
. >>

This is so easy to avoid, like he says learn to multi tab.

Dave99B · July 17, 2013 1:44PM

At first glance, I like it. Navigation is better IMO. Good work.

Dave

jhdfla · July 17, 2013 6:27PM

So far I have no issues with it, it will take a little time to become fully accustomed to the changes, much like the last upgrade.

Everything changes. It's just the nature of your time on earth. Accept it and embrace it.

giorgio11 · July 17, 2013 11:10PM

<< 

<< 

<< The problem of not returning you to the spot you were at on page is still there!

I won't be using the site much until this is fixed! >>

learn to multi-tab

although i wouldn't be against the feature you mention
. >>

This is so easy to avoid, like he says learn to multi tab. >>

Could you explain how to do this on a Mac with Firefox? Thanks Todd.

Best Regards,

George

swhuck · July 18, 2013 2:51AM

George, if you hold down the command key when you click on a link, it will open in a new tab. I believe that if you hold down the shift key, it will bring up a menu that will allow you to open in a new window.

There is also a small icon on every Heritage lot link that will allow you to open the page in a new window.

tradedollarnut · July 19, 2013 2:53AM

Ok so I tried it today and am completely lost. The two things I always used I have no idea how to find:

Archives of sold coins
Featured coins coming soon

MichaelWeems · July 19, 2013 3:57AM

Tradedollarnut,

Since Stewart is on vacation now, I wanted to respond so that you don't have to wait.

The Auction Archives link is on the home page about midway down, in the Thinking of Selling block. The button says "Past Auction Archives", but you can also bookmark this link: http://coins.ha.com/c/search-results.zx?N=51+790+231&chkNotSold=0.

The featured items have been removed from the home page, although we are discussing options for how to incoporate them better than on the old home page, and we appreciate your feedback. In the meantime, you can get there by going to the search results and removing the other item types (current auctions, inventory, etc.) using the links in the left column. Also, you can bookmark this link:
http://coins.ha.com/c/search-results.zx?Ne=109&N=792+51+137

If you have any further questions, feel free to email me directly at MichaelW@HA.com.

Thank you,
Michael Weems

seateddime · July 19, 2013 6:21AM

<< I would like the option to stay signed in. Signing in every time is a hassle. >>

Agreed!

MichaelWeems · July 19, 2013 6:32AM

We have decided that we would like to break our sign-in function into two stages, one that will have a shorter timeframe for bidding and changing personal information and retain our high standards for security, and another for viewing the auction archives with a longer timeout so that you all don't have to sign-in as often. However, this is a fairly substantial architecture change and I'm not sure when it will be complete. I just wanted you all to know that we are listening and working to make your experience the best possible.

BryceM · July 19, 2013 7:10AM

That is great news. This sort of thing is what keeps Heritage's site the best and easiest to use.

LanceNewmanOCC · July 19, 2013 7:29AM

<< Could you explain how to do this on a Mac with Firefox? Thanks Todd. >>

the 2 top ways imo are holding ctrl then left-click a link like mentioned earlier in this thread and the other and slower method imo is right-click, open in new tab. sometimes links will open in new tab automatically, depending on browser settings and how the link(s) were coded.

this tutorial was done on a dell pc not a mac so there may be variations

Bayard1908 · July 26, 2013 3:28AM

Searching the auction archives is dramatically more difficult than the previous site, absolutely horrible from what I've seen so far.

There used to be a drop down box where I could instantly select what denomination and series I wanted to search. Now I have to go through several screens to specify the same thing and then back button out of those screens to begin a new search for a different denomination.

Please tell me that I'm using the site incorrectly, because if this is how it's designed to function the new site is a retrograde disaster.

brg5658 · July 26, 2013 3:33AM

Is there a reason why my "Watchlist" searches didn't carry over to the new system? They seem to all be gone...and unfortunately I didn't have all of them memorized or copied out somewhere.

rays · July 26, 2013 4:16AM

<< Searching the auction archives is dramatically more difficult than the previous site, . >>

I agree. I don't see any improved features. The following (which are my main uses) are more difficult than before:
1. Viewing auction previews of PCGS-graded large cents and colonials
2. Viewing auction archives of PCGS-graded large cents and colonials.

Why change a good thing? I don't understand it.

MichaelWeems · July 26, 2013 6:09AM

Good afternoon all. I would like to address some of the things recently posted.

1. Bayard1908: We didn't change functionality on the search results page, only the look and feel. So please email me at MichaelW@HA.com and let me get someone in contact with you that can troubleshoot what is going on here.

2. brg5658: We also didn't change functionality related to the MyWantlist feature. Please email MichaelW@HA.com and we'll troubleshoot what you're seeing.

3. rays: I believe that the difficulty you're encountering has to do with the removal of the direct links to "coming soon", "open auctions", "Heritage inventory", etc. from the home page. This is something we were watching closely and decided earlier this week to add that functionality back in. We hope to have it done in the next few days, so thanks for your patience, as this was one of the very few actual functionaltiy changes we made.

All, the vast majority of the changes we made were to the backend, to allow us to deliver customized content based on what we know about our visitor's preferences, and most of that isn't visible to you yet. As we did this, we also modernized the look, made the site wider, etc.. We appreciate your patience during this transition, and we are eager to make sure that your experience with HA.com remains the best.

New Heritage site

Comments

Leave a Comment