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Secrets of being a coin CUSTOMER.....

topstuftopstuf Posts: 14,803 ✭✭✭✭✭

Uh-oh................... :D

Do NOT ask if gold or silver is going to go up or down. He doesn't know. Nobody does.
NEVER comment or worse yet, try to get IN on a conversation with the dealer and another person.
Try to give the dealer a SOMEWHAT area of what you want.
Also be honest if you really ARE just looking.
Buy SOMETHING at least fairly early in your visit/s. Perpetual lookees are pests.
If the price is what you think "too high" ask if the dealer can deal somewhat.
if EVERYTHING the dealer has is what you consider too high, change dealers. You'll both be happier.

Be extra polite if the customer ahead of you has just told the dealer his dad (cousin, brother,bartender) has a REAL OLD COIN! ;)

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    Insider2Insider2 Posts: 14,452 ✭✭✭✭✭
    edited September 29, 2017 11:50AM

    Ask if you can clean his shop bathroom once a week.

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    topstuftopstuf Posts: 14,803 ✭✭✭✭✭

    Also ask what sidearm he carries so you won't wear an underrated vest.

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    mannie graymannie gray Posts: 7,259 ✭✭✭✭✭

    NEVER comment or worse yet, try to get IN on a conversation with the dealer and another person.

    Great advice.....I can't even estimate how many times this I have witnessed this boorish behavior at my table and at other tables.
    I would get great pleasure from having a big Nerf baseball bat with me and giving the offender a swift whack with it!

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    mannie graymannie gray Posts: 7,259 ✭✭✭✭✭

    @Insider2 said:
    Ask if you can clean his shop bathroom once a week.

    ....and while you're in there, let the dealer know which chemicals he needs to restock.

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    kazkaz Posts: 9,067 ✭✭✭✭✭

    coin dip can double as toilet bowl cleaner.

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    morgandollar1878morgandollar1878 Posts: 4,006 ✭✭✭✭✭

    Better question is can toilet bowl cleaner be used instead of coin dip? Might be another way to turn copper blue. ;)

    Instagram: nomad_numismatics
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    OldEastsideOldEastside Posts: 4,602 ✭✭✭✭✭

    @Insider2 said:
    Ask if you can clean his shop bathroom once a week.

    I did that once, and he let me and I threw away 4 empty jars of jeweluster, a empty bottle of MS70, and 4 boxes of stale baking soda, I then had to run down to Taco Bell and grab a handful of napkins to restock

    Steve

    Promote the Hobby
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    Insider2Insider2 Posts: 14,452 ✭✭✭✭✭

    @morgandollar1878 said: "Better question is can toilet bowl cleaner be used instead of coin dip? Might be another way to turn copper blue."

    LOL, I'll bet you posted this as a joke. :wink:

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    KollectorKingKollectorKing Posts: 4,820 ✭✭✭✭✭

    I'll let you know when I know it.

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    TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭

    A collector doesn't have the right to question the prices.

    He can bargain or counter....but in the end, it's pay or walk. Nobody wins if you try to ARGUE price.

    Easily distracted Type Collector
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    cameonut2011cameonut2011 Posts: 10,062 ✭✭✭✭✭

    Remember that the customer has the true leverage/bargaining power. No one NEEDS to buy any coin unless you're looking at 1913 Liberty Head Nickels, 1804 Dollars, etc., you'll find plenty of more in the coming weeks and months.

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    BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭

    I once seen a customer ask to use a dealers bathroom empty handed and walk out eating a apple... Was that the bathroom cleaner?

    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
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    FairlanemanFairlaneman Posts: 10,408 ✭✭✭✭✭

    If you like the Dealer do not be a stranger, come back often. Long relationships benefit both the customer and the dealer.

    Ken

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    TommyTypeTommyType Posts: 4,586 ✭✭✭✭✭

    @Broadstruck said:
    I once seen a customer ask to use a dealers bathroom empty handed and walk out eating a apple... Was that the bathroom cleaner?

    Or...he was hiding the apple! (Best not to think to hard about it.....) ;)

    Easily distracted Type Collector
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    mannie graymannie gray Posts: 7,259 ✭✭✭✭✭

    @Broadstruck said:
    I once seen a customer ask to use a dealers bathroom empty handed and walk out eating a apple... Was that the bathroom cleaner?

    @Broadstruck said:
    I once seen a customer ask to use a dealers bathroom empty handed and walk out eating a apple... Was that the bathroom cleaner?

    That is disgusting!

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    air4mdcair4mdc Posts: 800 ✭✭✭✭

    Some dealers I've been to it's all crack heads , meth heads and thieves trying get rid of gold/silver jewelry and stolen coins. Non stop traffic. I wonder if the dealers expect they adhere to these code of ethics and behavior that is being asked of a customer of a coin dealer?
    Whenever you deal with the public your going to deal with customers that might not be the most polite and desirable. But who cares, if they have the money to spend ......take it and shut up
    It amazes me the snooty dealers that are up to there ears in coins they have been sitting on for 5-10 years and size up a potential customer.
    I'm tired of hearing about all these rules .....I've never heard anyone from Macy's ,Lexus, Whole Foods , Jewelers......Apple....anybody complain about a customers code of rules to conduct business. Shirt and shoes only, right? That's why people use the internet. Like I said, shut up and take their money. Tell them " hope to see you soon" as they walk out the door.

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    ElcontadorElcontador Posts: 7,422 ✭✭✭✭✭

    Be very patient.
    Don't be in a hurry to spend your money.
    But you see something you really want, it's priced right, and you know you won't see anything like it again for five years, buy it. This has only happened twice in my lifetime, and I'm old.
    Never pay full retail for a coin which is easy to obtain.

    "Vou invadir o Nordeste,
    "Seu cabra da peste,
    "Sou Mangueira......."
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    GRANDAMGRANDAM Posts: 8,376 ✭✭✭✭✭

    Never follow a shop patron into the parking lot and try to buy the coins or bullion that he just turned down the offer on from the dealer,,,,,, or worse yet make an offer in the dealers shop! :o

    GrandAm :)
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    astroratastrorat Posts: 9,221 ✭✭✭✭✭

    @air4mdc said:
    I'm tired of hearing about all these rules .....I've never heard anyone from Macy's ,Lexus, Whole Foods , Jewelers......Apple....anybody complain about a customers code of rules to conduct business.

    That's pretty funny. And I imagine your salesperson at Lexus would say that he/she has never heard of such rules at a coin shop either. People are people and inappropriate behavior exists whatever the venue. I bet the Lexus sales force can offer etiquette advice just as easily as coin dealers ...
    -Don't interrupt a salesperson with a customer to find out if the donuts are free.
    -Don't sniff the tires ... no dogs have been in the showroom.
    -Don't play Formula 1 driver in the SUV ... and no, you don't look cool.
    -Scratch resistant does not mean you should test it out with your truck key.
    -and the list goes on ...

    Numismatist Ordinaire
    See http://www.doubledimes.com for a free online reference for US twenty-cent pieces
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    TwoSides2aCoinTwoSides2aCoin Posts: 43,851 ✭✭✭✭✭

    There is no secret to being respectful. It works on either side of the counter. With rudeness, there usually is no customer or transaction.

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    rickoricko Posts: 98,724 ✭✭✭✭✭

    I am continuously amazed at these threads indicating 'codes of conduct'...it is an unfortunate fact of life that there are stupid, ill mannered people out there. And I can guarantee you, none of them will read or abide by such 'rules'...Dealing with the public has always been this way..... Ask anyone who has worked retail for a while...Does not matter whether it is coin dealers, car dealers or bartenders.... they all have their stories. Cheers, RickO

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    topstuftopstuf Posts: 14,803 ✭✭✭✭✭

    I dealt with my own jerks in my own fashion. :)

    Some "customers" aren't worth having.

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    moonshinemoonshine Posts: 1,039 ✭✭
    edited September 30, 2017 11:42AM

    Buy SOMETHING at least fairly early in your visit/s. Perpetual lookees are pests.

    there's a big difference between "fairly early" and perpetual. I like to take my time, if dealer doesn't have patience for that, then they should just tell their customers - sorry I am too busy and don't have time for you - hurry up and GTFO.

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    topstuftopstuf Posts: 14,803 ✭✭✭✭✭

    I only used that once.
    Guy came in and we ALLOWED him to pore through EVERY Ike dollar. LOTS of em.
    Nope.....none good enough.

    Next time I just told him there wasn't enough time left in the month to bother with it.

    He GTFO without having to be told. :)

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    DavideoDavideo Posts: 1,361 ✭✭✭✭

    Often rude behavior stems from lack of knowledge, but that is usually quickly corrected. However, in my experience most rude people can never be convinced that they are being rude. Some people are just self-entitled jerks. Though coin collecting does have some subtleties in expected behavior that is different from other areas.

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