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PayPal dispute

okiedudeokiedude Posts: 648 ✭✭✭
Hi gang, question (not for a coin) but another eBay purchase. I have a definite issue with the transaction and want to get my money back, seller tells me I am SOL. Is it better to go straight to Paypal and file a dispute or use eBay problem avenue, these days. I've only done this a couple of times in ten years and always went to Paypal, avoiding eBay, is that still the best strategy.

TIA
BST with: Oldhobo, commoncents05, NoLawyer, AgentJim007, Bronzemat, 123cents, Lordmarcovan, VanHalen, ajaan, MICHAELDIXON, jayPem and more!

Comments

  • TopographicOceansTopographicOceans Posts: 6,535 ✭✭✭✭
    It depends on what the problem is.

    Did you not receive the item?
    Is the item defective?
    Do you just want to return it?
  • dadamsdadams Posts: 376 ✭✭✭
    eBay and PayPal are now separate companies, that would mean you'd need to go through eBay.
    image
  • PokermandudePokermandude Posts: 2,713 ✭✭✭
    Ebay first. If that fails, Paypal. If that fails, Credit card company.
    http://stores.ebay.ca/Mattscoin - Canadian coins, World Coins, Silver, Gold, Coin lots, Modern Mint Products & Collections
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭


    Start with eBay but do not close the case yourself or you will be screwed with Paypal also. If eBay rules against you, you can go to PayPal. If Paypal rules against you you can go to your credit card company. Always use a credit card with Paypal just in case the above ever happened.



    All this assumes you are right and the seller is wrong, which has yet to be verified of course.
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭
    Originally posted by: Pokermandude

    Ebay first. If that fails, Paypal. If that fails, Credit card company.




    You typed this while I was typing thus the duplicate. This!!
  • MedalCollectorMedalCollector Posts: 2,017 ✭✭✭✭✭
    Originally posted by: Pokermandude
    Ebay first. If that fails, Paypal. If that fails, Credit card company.


    And if that doesn't work, rinse and repeat. You will get different customer service reps every time you call, and some of them know good customer service (or how to work around certain policies, etc.)

  • derrybderryb Posts: 37,610 ✭✭✭✭✭
    paypal, they control the money and they are quicker. Get even faster action over the phone.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • okiedudeokiedude Posts: 648 ✭✭✭
    Thanks for the input. Sorry to be cryptic. Actually it was the deposit on a vehicle I purchased earlier today. I'm out the majority of the purchase price but would like to recoup my deposit as it will go towards the repairs the car needs. Totally misrepresented, and i am guilty of being to trusting and not doing my due diligence. As much as anything it was the sellers attitude, when I called him 15 miles from his facility to say there was a problem, he was like too bad, "as is/where is" , don't bother me. Then i had to drive 200 miles home, wondering what kind of damage I was doing-ugh! First world problems, right image

    BST with: Oldhobo, commoncents05, NoLawyer, AgentJim007, Bronzemat, 123cents, Lordmarcovan, VanHalen, ajaan, MICHAELDIXON, jayPem and more!
  • derrybderryb Posts: 37,610 ✭✭✭✭✭
    In this case file a significantly not as described claim on line with ebay. Paypal claims are the way to go for items not received.

    Link to the auction?

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • 3keepSECRETif2rDEAD3keepSECRETif2rDEAD Posts: 4,285 ✭✭✭✭✭
    Originally posted by: okiedude
    Thanks for the input. Sorry to be cryptic. Actually it was the deposit on a vehicle I purchased earlier today. I'm out the majority of the purchase price but would like to recoup my deposit as it will go towards the repairs the car needs. Totally misrepresented, and i am guilty of being to trusting and not doing my due diligence. As much as anything it was the sellers attitude, when I called him 15 miles from his facility to say there was a problem, he was like too bad, "as is/where is" , don't bother me. Then i had to drive 200 miles home, wondering what kind of damage I was doing-ugh! First world problems, right image


    ...stay strong...eBay and PayPal will side with honest buyers that have well established eBay accounts almost everytime. Don't just go for your deposit, get all your money back and then tell the seller if he wants his car back he can come and get it image

  • TwoSides2aCoinTwoSides2aCoin Posts: 44,551 ✭✭✭✭✭
    Well, this is outside of my area of expertise. I deal coins image
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,551 ✭✭✭✭✭
    On that note, I fix cars, too.
  • amwldcoinamwldcoin Posts: 11,269 ✭✭✭✭✭
    If it was a vehicle only the deposit was paid by paypal. Ouch! I do believe ebay motors has some type of guarantee though. I bought a boat years ago and had to get them to go to bat for me to get the title released from a crappy bank.
  • BAJJERFANBAJJERFAN Posts: 31,255 ✭✭✭✭✭
    About a year ago I used PP to put a down payment towards some tickets to an athletic event. Got suspicious and contacted the University's athletic ticket office and they had no record of the person purchasing tickets so PP was able to get my $$$ back.
    theknowitalltroll;
  • LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭
    Sorry to hear car dealers are still crappy.
  • BAJJERFANBAJJERFAN Posts: 31,255 ✭✭✭✭✭
    Originally posted by: LindeDad

    Sorry to hear car dealers are still crappy.




    He didn't say it was a dealer. A car dealer is smoeone who can follow you into a revolving door and come out ahead of you.
    theknowitalltroll;
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭
    Originally posted by: BAJJERFAN

    A car dealer is smoeone who can follow you into a revolving door and come out ahead of you.




    image
  • BAJJERFANBAJJERFAN Posts: 31,255 ✭✭✭✭✭
    Originally posted by: okiedude

    Thanks for the input. Sorry to be cryptic. Actually it was the deposit on a vehicle I purchased earlier today. I'm out the majority of the purchase price but would like to recoup my deposit as it will go towards the repairs the car needs. Totally misrepresented, and i am guilty of being to trusting and not doing my due diligence. As much as anything it was the sellers attitude, when I called him 15 miles from his facility to say there was a problem, he was like too bad, "as is/where is" , don't bother me. Then i had to drive 200 miles home, wondering what kind of damage I was doing-ugh! First world problems, right image





    If you were going to buy something in a town 200 miles away you should have looked ahead of time for a full service gas station or other auto shop and made arrangements to have the vehicle inspected before you bought it and made the deal contingent upon it passing an inspection.
    theknowitalltroll;
  • ashelandasheland Posts: 23,706 ✭✭✭✭✭
    Originally posted by: BAJJERFAN
    Originally posted by: LindeDad
    Sorry to hear car dealers are still crappy.


    He didn't say it was a dealer. A car dealer is smoeone who can follow you into a revolving door and come out ahead of you.


    imageimageimage
  • gripgrip Posts: 9,962 ✭✭✭✭✭
    Originally posted by: BAJJERFAN
    Originally posted by: okiedude
    Thanks for the input. Sorry to be cryptic. Actually it was the deposit on a vehicle I purchased earlier today. I'm out the majority of the purchase price but would like to recoup my deposit as it will go towards the repairs the car needs. Totally misrepresented, and i am guilty of being to trusting and not doing my due diligence. As much as anything it was the sellers attitude, when I called him 15 miles from his facility to say there was a problem, he was like too bad, "as is/where is" , don't bother me. Then i had to drive 200 miles home, wondering what kind of damage I was doing-ugh! First world problems, right image


    If you were going to buy something in a town 200 miles away you should have looked ahead of time for a full service gas station or other auto shop and made arrangements to have the vehicle inspected before you bought it and made the deal contingent upon it passing an inspection.


    Bingo. A simple common sense answer.

  • rickoricko Posts: 98,724 ✭✭✭✭✭
    I would go to paypal first since the deposit was through them... JMO Cheers, RickO
  • OPAOPA Posts: 17,137 ✭✭✭✭✭
    Good luck. If the vehicle was purchased "As is," w/o any warranties, you're s.o.l. (Caveat Emptor)
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."

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