EBay "buyer" driving me crazy
drfish
Posts: 948 ✭✭✭✭
I have been selling a bunch of coins on eBay to help pay some legal bills. Buyer purchased two coins at auction May 11 then two more May 17 and 18th. Buyer now owes me $1,800+ and is high bidder on an auction closing this Sunday ( a $6-700 coin). The buyer has like 1500 positive feedbacks all for coins. After no replies to 3 messages through eBay , I called eBay to report the buyer as well as filed a non paying dispute on all 4 coins.
I've never run into anything like this in 6+ years on eBay. If I block this buyer will it remove their bids from the active auction? Crazy behavior, makes no sense to me. My girlfriend kids me that I now have an eBay stalker. What is going on?
I've never run into anything like this in 6+ years on eBay. If I block this buyer will it remove their bids from the active auction? Crazy behavior, makes no sense to me. My girlfriend kids me that I now have an eBay stalker. What is going on?
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Generally bidders come through.
Sometimes though they do not.
I believe that you have to cancel the placed bid yourself. Blocking him will only stop future bidding.
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You can also look to see if he is bidding and/or won on other auctions to find out if it is only you. Search by seller, then select bidder, then do the search including auctions won.
With 1500 pos feedbacks, he may be a very good client /buyer that just has some quirks .... ya know like a coin nerd
...I'll bet he pays, but I also feel your pain,
Erik
Ebay has died since they were hacked. I think many people are afraid....especially with what happened to Target.
I believe I would give the bidder some leeway....of course unless his was a hacked account that is being used.
Not sure how a stolen/hacked account would benefit a fake buyer/thief , no one would ship merchandise until they are paid. This is very puzzling.
<< <i> Sellers can't leave negs, so if he wasn't paying for stuff it wouldn't show up. >>
That's one of the most irritating, unfair-to-sellers rule changes that eBay ever made!
- Jim
My motto: Buy It Now listing, "immediate payment required" payment option.
No Way Out: Stimulus and Money Printing Are the Only Path Left
<< <i>Agree, file unpaid item and good things will automatically happen
My motto: Buy It Now listing, "immediate payment required" payment option. >>
that's the only way I sell on ebay.
<< <i>
<< <i> Sellers can't leave negs, so if he wasn't paying for stuff it wouldn't show up. >>
That's one of the most irritating, unfair-to-sellers rule changes that eBay ever made!
Yeah, it would nice to get a tip off if a bidder is a frequent non payer.
They will pay right before the deadline, and be ticked and give you 3 or 4 negatives because you tried to hit them with unpaid item. It's a no win situation!
That auto UPI is a one way ticket to a negative!
<< <i>That auto UPI is a one way ticket to a negative! >>
It's obvious you haven't a clue how the UPI works. Buyer cannot leave any sort of FB, whether it's pos, neg or neutral, if he does not respond or pay within the designated time frame parameters set up by the seller with eBay's unpaid buyer assistant.
<< <i>Didn't know about the automatic unpaid item option. Thanks I signed up for that. Also found out that you can only block bidders with 2 or more unpaid item strikes (in the last year) Sucks that you can't block bidders with 1 unpaid item strike >>
The bidder preference setting in a listing build has limitations, however you can completely block any user ID from the site map link to establish a blocked bidder list.
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<< <i>
<< <i>That auto UPI is a one way ticket to a negative! >>
It's obvious you haven't a clue how the UPI works. Buyer cannot leave any sort of FB, whether it's pos, neg or neutral, if he does not respond or pay within the designated time frame parameters set up by the seller with eBay's unpaid buyer assistant. >>
Oh I would venture to say I know more about it than you do, but I am not going to get in a debate about how you will tick buyers off by automatically opening cases without sending them a nice reminder. Now someone who makes comments like you just did, I am sure it seems totally normal to be rude right from the get go.
I don't use the UPI either. If buyers ignore me I get stubborn and ignore them back. As long as I still have the item I could care less. The longest it ever took a buyer to pay was 65 days. It was a $30 item and he wanted to pay in 2 monthly installments I graciously allowed him to do so when I noticed from looking at his feedback that he left 8 negs for another seller for a bunch of 3$ items
Read eBays rules. If you file and they don't pay the buyer cannot leave feedback of any kind. Once they pay , they can leave feedback. I guess they could drag it out to day 6 then be a giant db and leave negative feedback. I would imagine that if you shipped promptly and have delivery/signature confirmation you'd have a good chance to get the revenge feedback removed
<< <i>
<< <i>
<< <i>That auto UPI is a one way ticket to a negative! >>
It's obvious you haven't a clue how the UPI works. Buyer cannot leave any sort of FB, whether it's pos, neg or neutral, if he does not respond or pay within the designated time frame parameters set up by the seller with eBay's unpaid buyer assistant. >>
Oh I would venture to say I know more about it than you do, but I am not going to get in a debate about how you will tick buyers off by automatically opening cases without sending them a nice reminder. Now someone who makes comments like you just did, I am sure it seems totally normal to be
rude right from the get go. >>
Been selling on eBay for 14 years, with a 100% feed back and a 5 star rating across all categories.... UPI does sent out several reminders before the unpaid item strike is issued....Again, all the dead beat has to do, is communicate within the allotted time frame to avoid an unpaid item strike. I've cancelled numerous auctions under the mutual agreement to cancel option, because of a reasonable explanation of non payment.
But in order to do that, since you can't do it yourself...you have to upgrade to »Business» then ask a Paypal rep to down slot you to »Premier»
Paypal will only allow One downgrade and you just got it. You can never go back to regular status. In the future think, state tax certificate and biz license. Not now but coming.
<< <i>In order to require immediate payment, you are required to upgrade the status of your Paypal account to »Premier» >>
incorrect. In order to require immediate payment you have to list using a Buy It Now. Selecting the immediate payment method will keep the listing active until someone hits the Buy It Now button AND pays for it.
No Way Out: Stimulus and Money Printing Are the Only Path Left
<< <i>
<< <i>In order to require immediate payment, you are required to upgrade the status of your Paypal account to »Premier» >>
incorrect. In order to require immediate payment you have to list using a Buy It Now. Selecting the immediate payment method will keep the listing active until someone hits the Buy It Now button AND pays for it. >>
If you have a personal paypal account you can't require immediate payment. I'm pretty sure you can't accept credit card payments with a personal account either
<< <i>
<< <i>
<< <i>In order to require immediate payment, you are required to upgrade the status of your Paypal account to »Premier» >>
incorrect. In order to require immediate payment you have to list using a Buy It Now. Selecting the immediate payment method will keep the listing active until someone hits the Buy It Now button AND pays for it. >>
If you have a personal paypal account you can't require immediate payment. I'm pretty sure you can't accept credit card payments with a personal account either >>
Apologies to Streeter, I stand corrected. Just tried to do a buy it now with immediate payment required with wife's paypal account but first had to upgrade to business paypal account. A matter of a couple of questions and less than five minutes.
No Way Out: Stimulus and Money Printing Are the Only Path Left
File a non pay case with ebay on the past due purchased items.
Block him from any future bids.
I can understand your plight. Because I take tables at shows I avoid doing big ticket coins online. As a matter of fact, unless bullion or something for my double eagle collection, I try to avoid big ticket coins period.
<< <i>The buyer may also want all coins in one package with one invoice...I know I like it this way cause too many packages in a couple days period will set my wife on fire and into a fit of rage...then it's lights out for me
...I'll bet he pays, but I also feel your pain,
Erik >>
LOL - We are married to the same woman.
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When this happens I use this link to get their information and call them.
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HE USES ALL CAPS WHEN HE MESSAGES ME TOO WHICH IS REALLY ANNOYING
<< <i>Forum member that predicted buyer would pay at last minute before unpaid item cases against them closed was correct. I had already canceled the buyers bids on my active auction and blocked them a couple hrs before payment came through. I'll ship Tuesday by priority express so hopefully eBay will reverse any revenge negative feed back the buyer may leave. Thanks all for your advice. >>
The advise given to you to go on an all out attack including blocking a buyer with a perfect record was a bit hasty. You following it...................
"Jesus said: If a blind man leads a blind man, they both fall into a pit."
Patience really is a virtue
Since this buyer didn't answer 4 polite emails 3 to his eBay acct and one to his gmail ,reply to 2 polite phone messages or pay /reply to 4 invoices, I don't feel bad about any of the actions I took. Almost two weeks of polite inquiries resulted in no explanations or payments . The "hasty" recommendations that I followed resulted in the buyer finally paying his $1,800 bill.
Bronco this buyer paid up because he was facing negative consequences for his behavior, not because I was patient.
Wabbit did you really need to bring religion into this? Pretty sure you can find a few quotes about paying your debts in the Bible.
By the way eBay policy is that auctions should be paid within two days.
<< <i>All buyers on eBay have a perfect record, sellers aren't allowed to leave negative feedback.
Since this buyer didn't answer 4 polite emails 3 to his eBay acct and one to his gmail ,reply to 2 polite phone messages or pay /reply to 4 invoices, I don't feel bad about any of the actions I took. Almost two weeks of polite inquiries resulted in no explanations or payments . The "hasty" recommendations that I followed resulted in the buyer finally paying his $1,800 bill.
Bronco this buyer paid up because he was facing negative consequences for his behavior, not because I was patient.
Wabbit did you really need to bring religion into this? Pretty sure you can find a few quotes about paying your debts in the Bible.
By the way eBay policy is that auctions should be paid within two days. >>
He may have paid but it's not over yet. He can still hurt you on the back end of this deal. You weren't out anything he just hadn't paid. Once you ship the coins your liability could rise to $3600
Oh just having a little fun here. I have learned it is not worth it to do the things that you were advised to do. The perfect record is "1500 feedbacks". He obviously has been around a long time. I have been around for a long time as well, and he did exactly what I told you he would, paid right at the deadline. As soon as your coins arrive, there might be a negative coming, for some bizarre reason that eBay will say he has the right to do.
The cancel and blocking of the guy who just spent 1800 bucks with you is certainly not helping matters.
Finally, you have not provided a link to the auctions or buyers feedback page, so this whole thing is based on assumption that this is the whole story, which sometimes is not the case.
Cheers!
Other side of the story? Yes I guess I shouldn't have stated in my listing that the winning bidder should ignore any and all of my attempts to communicate and feel free to pay whenever they pleased. If there hadn't been a deadline I would likely still be waiting on payment.
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