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When is a "no returns" policy okay?

lkeigwinlkeigwin Posts: 16,893 ✭✭✭✭✭
in U.S. Coin Forum
I'm a little surprised ebay hasn't required that every seller accept returns. With reasonable terms, of course. E.g., original condition, unmolested, etc.

They've sided with buyers in a dozen other ways...why not this one? Is it coming?

I don't think it's unreasonable. Maybe I'm mistaken. Under what conditions would a "no returns" policy be okay?
Lance.
Coin Photography Services / Everyman Registry set / BHNC #213

Comments

  • UnknownUnknown
    This content has been removed.
  • OPAOPA Posts: 17,141 ✭✭✭✭✭


    << <i>With time sensitive items such as bullion as long as it is slabbed so that the items are real. >>



    Why would you want to slab " bullion" & the last time I checked, none of the grading service would slab bullion bars.
    I have a no return policy on all bullion products.
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • BillyGoatsGruffBillyGoatsGruff Posts: 640


    When it's a PCGS or NGC slab and you paid under blue sheet...
    BGG
  • gecko109gecko109 Posts: 8,231 ✭
    "No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think.
  • OPAOPA Posts: 17,141 ✭✭✭✭✭


    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Does that include your homemade silver bars? I like to see someone proof a SNAD on bullion bars unless they are counterfeit.
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • gecko109gecko109 Posts: 8,231 ✭


    << <i>

    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Does that include your homemade silver bars? I like to see someone proof a SNAD on bullion bars unless they are counterfeit. >>




    Its easy...just say the bar has a hairline scratch or scuff that wasnt mentioned. Trust me when I tell you that paypal will side with the buyer on every SNAD claim.
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,615 ✭✭✭✭✭
    If a death drove a family to sell and they had no clue what grandpa had, so they listed and sold it in a "No Reserve auction, as is" ... then the caveat is such that any buyer would know there will be "no returns".
    Something like that should be okay, but that doesn't mean it is.

    ``https://ebay.us/m/KxolR5

  • soty27soty27 Posts: 1,956


    << <i>

    << <i>

    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Does that include your homemade silver bars? I like to see someone proof a SNAD on bullion bars unless they are counterfeit. >>




    Its easy...just say the bar has a hairline scratch or scuff that wasnt mentioned. Trust me when I tell you that paypal will side with the buyer on every SNAD claim. >>



    Gecko is correct in this case. No matter who say what simply file a snad claim and you will get your refund no matter what the item is. Silver bar, simply say it was toned, scuffed, scratched doesnt matter what you say you will get your refund.

  • OPAOPA Posts: 17,141 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Does that include your homemade silver bars? I like to see someone proof a SNAD on bullion bars unless they are counterfeit. >>




    Its easy...just say the bar has a hairline scratch or scuff that wasnt mentioned. Trust me when I tell you that paypal will side with the buyer on every SNAD claim. >>



    Is that from personal experience? I've been selling, and have sold a lot more items than you, for almost 10 years on eBay, and so far, knock on wood, all so called alleged SNAD claims have been in my favor.
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Not true. I had a guy want to return $10k worth of gold. Paypal decided it was a case of "buyer's remorse" and sided with me. I won the claim. --Jerry
  • gecko109gecko109 Posts: 8,231 ✭


    << <i>

    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Not true. I had a guy want to return $10k worth of gold. Paypal decided it was a case of "buyer's remorse" and sided with me. I won the claim. --Jerry >>





    Read what I wrote Jerry. On a SNAD claim, its 110% always in favor of the buyer. I'll wager that in your case the buyer didnt file SNAD.
  • OPAOPA Posts: 17,141 ✭✭✭✭✭


    << <i>

    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Not true. I had a guy want to return $10k worth of gold. Paypal decided it was a case of "buyer's remorse" and sided with me. I won the claim. --Jerry >>



    Same here, but it wasn't $10k worth, just a couple of hundreds & that happened twice. ( strictly bullion bars )
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • gecko109gecko109 Posts: 8,231 ✭


    << <i>

    << <i>

    << <i>"No return" policies simply do not exist on ebay. EVERYTHING is returnable, whether its stated in your auction as "no returns" or not. Paypal will ALWAYS side with a SNAD claim...no matter what you think. >>



    Not true. I had a guy want to return $10k worth of gold. Paypal decided it was a case of "buyer's remorse" and sided with me. I won the claim. --Jerry >>



    Same here, but it wasn't $10k worth, just a couple of hundreds & that happened twice. ( strictly bullion bars ) >>





    SNAD folks....thats the key here. SNAD.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>No matter who say what simply file a snad claim and you will get your refund no matter what the item is. Silver bar, simply say it was toned, scuffed, scratched doesnt matter what you say you will get your refund. >>

    Yeah, go ahead and claim SNAD even if it's not so, and you get your refund. That's the ticket.
  • gecko109gecko109 Posts: 8,231 ✭


    << <i>

    << <i>No matter who say what simply file a snad claim and you will get your refund no matter what the item is. Silver bar, simply say it was toned, scuffed, scratched doesnt matter what you say you will get your refund. >>

    Yeah, go ahead and claim SNAD even if it's not so, and you get your refund. That's the ticket. >>




    I have returned zero items in over 5 years on ebay. My point is that a "no returns" policy simply holds no water on ebay. Agree or disagree?
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i> I have returned zero items in over 5 years on ebay. My point is that a "no returns" policy simply holds no water on ebay. Agree or disagree? >>

    It looks like notwilight didn't have to accept a return:

    "I had a guy want to return $10k worth of gold. Paypal decided it was a case of "buyer's remorse" and sided with me. I won the claim. --Jerry"
  • UnknownUnknown
    This content has been removed.
  • MikeInFLMikeInFL Posts: 10,188 ✭✭✭✭


    << <i>When is a "no returns" policy okay?. >>



    When the buyer and seller agree that it's OK.

    Collector of Large Cents, US Type, and modern pocket change.
  • intocoinsintocoins Posts: 602 ✭
    When you buy a 1913 Liberty Nickel from a buyer with 0 feedback and it's from China.image
  • PerryHallPerryHall Posts: 46,851 ✭✭✭✭✭


    << <i>When you buy a 1913 Liberty Nickel from a buyer with 0 feedback and it's from China.image >>



    Would this also apply to an 1804 silver dollar?image

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • gsa1fangsa1fan Posts: 5,566 ✭✭✭
    I take accurate clear pictures of coins. I always put a NO Returns policy on my auctions.

    If I get some tire kicking- crack out- upgrade buyer wanting to return it. I tell them to send the coin to eBay and let them compare coin to pictures.

    I have never had it go any further. TPG that eBay accepts & clear pictures. Block the BS con-artist buyers. Start auctions what you want for the coin.

    If you are one to list items trying to sell junk for high $$ remember~what goes around comes around! Nuff said! Peace, Timimage
    Avid collector of GSA's.
  • 291fifth291fifth Posts: 24,696 ✭✭✭✭✭
    Bullion items should always be "final sale."
    All glory is fleeting.
  • derrybderryb Posts: 37,667 ✭✭✭✭✭
    Refunds are almost guaranteed for items not as described regardless of return policy. In this case if a seller wants his item back he has no choice but to accept the return.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • 7over87over8 Posts: 4,733 ✭✭✭
    bullion and bullion related - final sale
    some moderns - especially ms/pr70
  • RYKRYK Posts: 35,800 ✭✭✭✭✭
    When both parties agree to it.
    My Box of 20: https://pcgs.com/setregistry/collectors-showcase/box-20/ryks-gold-box-20/17132
  • pennyanniepennyannie Posts: 3,929 ✭✭✭
    I can see paypal siding with the seller on the 10k return. Paypal does not want to have to stick there money on the line.
    Mark
    NGC registry V-Nickel proof #6!!!!
    working on proof shield nickels # 8 with a bullet!!!!

    RIP "BEAR"
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>When both parties agree to it. >>

    When you bid on an eBay item, it says this:

    "You are agreeing to a contract -- You will enter into a legally binding contract to purchase the item from the seller if you're the winning bidder."

    Sounds like agreement to me. image

    Disclaimer: I do, however, understand that there are plenty of eBay buyers who feel it is within their rights to ignore any terms they feel are "unfair" as determined after the fact, and who will just go ahead and do as they please, with no regards for what they've committed to.
  • seateddimeseateddime Posts: 6,180 ✭✭✭
    Never
    I seldom check PM's but do check emails often jason@seated.org

    Buying top quality Seated Dimes in Gem BU and Proof.

    Buying great coins - monster eye appeal only.
  • BaleyBaley Posts: 22,663 ✭✭✭✭✭
    Question: if ebay/paypal "force" a seller to accept a return as SNAD, then what happens when the seller claims, SNAS "significantly not as sent" as in coin was switched or damaged by buyer?

    Liberty: Parent of Science & Industry

  • yellowkidyellowkid Posts: 5,486 ✭
    Until I read the part about bullion I would have said "never," something you buy sight unseen, or from a photo can always be different when it's in your hands, and I generally support the ebay position. In a PM deal however, particularly a large deal, the possibility of a major swing in the price of the metal could result in a buyer wanting to "return" his product. There should be some latitude here.

    Edited to add, why would you deal with ebay for such a sale? Especially on a big transaction, the fees would have to almost negate any gain.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>Until I read the part about bullion I would have said "never," something you buy sight unseen, or from a photo can always be different when it's in your hands, and I generally support the ebay position. >>

    image

    The eBay position is that "No returns" is an acceptable policy.

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